User Manual
Online Member Administration
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 1 of 21
Table of contents
Introduction _______________________________________________________________ 3
Member login ______________________________________________________________ 3
Request new password _______________________________________________________ 3
Member profile _____________________________________________________________ 5
Print membership certificate __________________________________________________ 6
Renew membership__________________________________________________________ 6
Payment history ____________________________________________________________ 7
Request branch transfer ______________________________________________________ 7
Change password ___________________________________________________________ 8
Personal information ________________________________________________________ 8
Debit order details __________________________________________________________ 9
Family members ___________________________________________________________ 10
Preferences _______________________________________________________________ 11
Hunting & shooting activity log _______________________________________________ 12
Dedicated statuses__________________________________________________________ 13
Letters of Good Standing (Section 16 Letters) ___________________________________ 14
Firearms _________________________________________________________________ 14
Endorsements _____________________________________________________________ 16
Training scores ____________________________________________________________ 16
Achievements & awards _____________________________________________________ 17
Shooting scores ____________________________________________________________ 17
Rankings _________________________________________________________________ 18
Member events and opportunities _____________________________________________ 20
Logout ___________________________________________________________________ 21
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 2 of 21
Introduction
This user manual is intended for use with the Online Member Administration application at
https://secure.sahunters.co.za which SAHGCA offers as a service to paid-up members of the
association.
Member login
A member can log in on the landing page (Figure 1).
To log in:
Enter your SAGHCA member number and password in the fields provided on the
member login panel.
If this is the first time you are using the online application, enter your SAGHCA
member number in the password field as well.
Press the Login button.
Figure 1 Member login panel
The application will authenticate you using the information you provided. If the application
detects that you do not have a password set, you will be re-directed to request a new
password automatically.
If you have entered your password incorrectly a number of times since your last successful
login, your profile will be locked and you will also be re-directed to request a new password
automatically.
If you are authenticated, you will be directed to your member profile page. Additional menu
options will become available on the left and top of the page after a successful login.
Request new password
If this is the first time you are using the online application, or if you have forgotten your
password, you can request a new password, by clicking the Request New Password link on
the login panel (Figure 1).
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 3 of 21
The application may also automatically re-direct you to the Password Request page (Figure
2) after a login attempt. In this case the reason for the re-direct will be displayed to you.
Figure 2 Request new password page
To request a new password:
Complete the CAPTCHA by entering all number and letters as you see them from left
to right and without spaces.
Provide your member number in the field provided
Select whether you would like to receive your new password via e-mail or sms.
Depending on your selection above, provide your e-mail address or cell phone
number. Use the e-mail address or cell phone number currently used to receive
SAHGCA communication.
Press the Submit Request button.
If the information you provided correlates with the information on your SAHGCA profile, your
new password will be sent to you.
Contact Head office should you need to update your current cell phone number or e-mail
address.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 4 of 21
Member profile
Your profile page provides a summary of important information and quick links in the form of
buttons on the right hand side of the page (Figure 3). Some functionality (e.g. Request
branch transfer) is only accessible via the quick link buttons on the profile page, while others
are also accessible via menu options on the left side of the page.
Figure 3 Member profile page with quick links on the right and menu options on the left of the page.
Your current membership status, membership option, next renewal date and current branch
are displayed in the SA Hunters Membership section of profile page. The renewal date will
be highlighted in orange two months prior to expiry of your membership and in red once your
membership has expired.
If your membership has expired you will have access to the Renew Membership link button,
but most other functionality will be unavailable until your membership status is restored.
If you have outstanding fees on record, a positive amount will be indicated under Balance,
while a negative amount indicates that you have credit. When renewing you membership
online, any amount indicated under balance will be taken into account during the fee
calculation.
For quick verification, your essential contact information is displayed under the Contact
Information section. This can easily be updated by clicking on the Update contact details
link button.
If you have obtained a Dedicated Hunter or Dedicated Sport Shooter status, a summary of
your status as well as whether you have met the criteria for maintaining your status for the
year, will be displayed under the Dedicated Statuses section.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 5 of 21
Print membership certificate
You can print your membership certificate by selecting the Print member certificate link
button on your profile page.
Depending on your local PC settings, you may be prompted by your browser to select
whether you would like to open or save the document. The appearance of the prompt will be
dependent on your choice of web browser (Figure 4).
Figure 4 Example of being prompted to open or save a document in Internet Explorer 11
All documents and certificates on the system will download in PDF format. You will need a
PDF viewer, such as Acrobat reader to view or print PDF files.
Renew membership
The Renew membership link button is available on your profile page. You may renew your
own membership, or the membership of any family member linked to your profile.
To renew your membership, or the membership of a linked family member:
Select the Renew membership link button on your profile page.
Select the members for whom you wish to renew membership by clicking the
corresponding tick box under the Pay for this member column in the table (Figure 5).
Select the Proceed to Credit Card Payment button and review the payment
summary.
Provide your credit card information and press the Process Payment button.
Figure 5 Select the member(s) for whom you wish to renew membership
If your service provider requires the added security provided by 3D secure and you
are subscribed to this service, you will be prompted to proceed with 3D secure
authentication (Figure 6). Press Continue to proceed with the transaction.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 6 of 21
Figure 6 Member prompted to proceed with 3D secure authentication.
If the transaction failed, you may try again, or press the Cancel button to abort. If the
transaction were successful, you may press Continue to return to your profile page.
Online renewals can currently only be done via credit card payment. No credit card
information will be stored by SAHGCA.
Payment history
You can view a history of any online payment made by yourself, by selecting the Payment
History tab (Figure 7) which is available after the selecting the Renew membership link
button on the profile page.
Figure 7 Payment history tab
Request branch transfer
To request a transfer to a different SAHGCA branch:
Select the Request branch transfer link button on your profile page.
Select your new SAHGCA branch from the list of SAHGCA branches.
Press the Submit Request button to send you request through to Head office for
processing.
Note that you can only submit one branch transfer request at a time. The status of your
request will be indicated on the branch transfer request page (Figure 8). You will be notified
via SMS once your transfer request has been processed by Head office.
Figure 8 Request is still pending after a branch transfer request was submitted.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 7 of 21
Change password
To change your online password:
Select the Change password button on your profile page.
Enter your current password in the field provided.
Enter your new password in the field provided (See password rules below).
Re-enter your password for confirmation in the second field provided.
Press the Update button to apply the change.
Figure 9 Change password page.
Note that your new password must conform to the following rules:
Must be at least 6 characters long.
May not be the same as your member number.
May not be the same as your current password.
Personal information
You can access your personal information by selecting the Update contact details link
button on your profile page or by selecting Personal Information from the menu on the left
side of the page (This menu option is only available while logged in).
Ensure that you press the Update button at the bottom of the Personal Information page to
save any changes you have made (Figure 10).
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 8 of 21
Figure 10 Update personal information
Debit order details
You can provide debit order details for automatic renewal of your yearly SA Hunters
membership.
To activate or cancel your debit order instruction:
Select the Update contact details link button on your profile page or select Personal
Information from the menu on the left side of the page (This menu option is only
available while logged in).
Select the Debit Order Details tab by clicking on the corresponding tab heading on
the Personal Information Page.
Mark/unmark the tick box authorizing SAHGCA to debit you membership fee once per
year (Figure11).
If activating, enter your banking details.
Press the Update button to apply your changes.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 9 of 21
Figure 11 Debit order details tab selected by clicking on the Debit Order Details tab heading.
Note that all banking information is encrypted when stored in our database to protect your
information.
Family members
You may link family members, who are also SAHGCA members to your online profile. This
will enable you to manage their yearly membership payments along with your own.
You can view family members linked to your profile by selecting the Family Members tab
heading on your Personal Information page.
The tab will display members linked to your profile in the top section and the member you are
linked to (in the case where you are the family member) in the bottom section (Figure 12).
Figure 12 Family members linked to your profile are displayed on the Family Members tab.
To add a family member to your profile:
Click the Request to Add Family Member button in the Family Members tab.
Provide the SAHGCA member number and SA Identity number of the family member
you wish to link to your profile (Figure 13).
Press the Submit Request button to send your request to Head office for approval.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 10 of 21
The status of your request will be visible on the Family Members page. It will switch from
Pending to Active once Head office processed your request.
Figure 13 Link a new family member to your profile.
Contact Head office if you wish to cancel a family member linking.
Preferences
You can view or modify your profile preferences by selecting the Preferences tab heading
on your Personal Information page (Figure14).
Figure 14 View or modify your preferences on the Preferences tab.
You may choose between either English or Afrikaans as preferred language for SAHGCA
communication. Where possible, e-mail and sms communication will be sent to you in the
language you have chosen.
The preference tab also indicates which edition of the SA Hunter magazine you have chosen
to receive (provided that your current membership option includes this benefit). There are
currently two editions available; the mailed hard copy or an electronic version for reading on
PC/tablet. Contact Head office if you wish to change your choice of magazine edition.
Lastly you can also select the categories for which you would like to receive communication.
Select or de-select a category by clicking on a corresponding check box in the list. Note that
you cannot unsubscribe from statutory communication.
Ensure that you press the Update button at the bottom of the Preference tab to save any
changes made (Figure 14).
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 11 of 21
Hunting & shooting activity log
You can view or modify your hunting and shooting activity log (Figure 15) by selecting the
Hunting & Shooting Activity Log option from the menu on the left side of the page (This
option will only be available while you are logged in).
You can filter the data displayed in your log by selecting a specific activity type, and providing
a date range. Press the Search button to apply any filtering criteria you have set.
Note that a default a start date is pre-entered so that only activities logged within the past 2
years will be displayed. You can view all activities by removing any filtering criteria (clearing
the date range fields) and pressing the Search button.
By default, your most recent activities will be listed first. If you wish to view the list in a
different order, uncheck the option 'Show most recent activities first' before pressing the
'Search' button.
Figure 15 Hunting & Shooting activity log with filtering criteria applied.
Hunting and shooting activities are used to measure a members compliance to maintaining
Dedicated Hunter and/or Dedicated Sport Shooter status.
The source of activities logged by you will be indicated as Self and can be edited by
selecting the Modify link next to the relevant activity. When you attend official SA Hunters
branch activities, these activities may be automatically recorded into your log by the system
(This is dependent on your branchs submission of the attendance record to Head office). In
these cases the source of the entry will indicate System. You will be able to modify these
activities, but only partially.
You can export your activities by pressing the Export Activities button. You will be prompted
by your browser whether you would like to open or save the export file. Note that the search
filter at the top of the page also applies to data exported.
You can also view or Print your activity log by pressing the Print activities button. You will be
prompted by your browser whether you would like to open or save the document.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 12 of 21
To log a new activity:
Navigate to your hunting and shooting activity log (Figure 15) by selecting the
Hunting & Shooting Activity Log option from the menu on the left side of the page
(This option will only be available while you are logged in).
Press the Log New Activity button at the bottom of the page.
Enter or select the date on which the activity occurred (Figure 16).
Select the type of activity from the options available.
Select the country and province in which the activity occurred.
Enter the location (e.g. name of farm, shooting range or meeting hall).
If you have loaded firearms on your profile (see Firearms) and the activity type you
selected involves firearms, you will be able to select which firearm(s) you used during
the activity.
If the activity type you selected involves hunting, you will also be able to select which
species you have hunted.
Press the Update button to submit your activity.
Figure 16 When logging a new activity, a member can also specify which firearm was used, or which species was hunted.
Dedicated statuses
You can view and manage your Dedicated Hunter or Dedicated Sport Shooter status(es) by
selecting the Dedicated Statuses option from the menu on the left side of the page (This
option will only be available while you are logged in).
A summary of any dedicated status you have obtained will be displayed in the top section of
the page. In the bottom section of the page a measure of your compliance to maintain each
status will be displayed per active year (Figure 17).
You can view or print your Dedicated Status Certificate by selecting the View/Print link next
to the relevant dedicated status. You will be prompted by your browser whether you would
like to open or save the document.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 13 of 21
Figure 17 Dedicated Statuses and compliance history.
Letters of Good Standing (Section 16 Letters)
You can view or print a Letter of Good Standing (Section 16 Letter) issued to you by Head
office by selecting the Letters of Good Standing tab on the Dedicated Statuses page.
View or Print a letter by selecting the View/Print link next to the corresponding letter. You
will be prompted by your browser whether you would like to open or save the document.
Figure 18 Letters of Good Standing tab contains letters issued to you by Head office.
Firearms
You can view or record your firearm information by selecting the Firearms & Endorsements
option from the menu on the left side of the page (This option will only be available while you
are logged in).
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 14 of 21
A list of your firearms on record will be displayed (Figure 19). All recorded firearm information
is encrypted in our database.
Firearm information will automatically be updated by Head office, if referred to in a request
for endorsement. You may also add all your existing firearms to this list in order to log their
usage while entering hunting or shooting activities in your activity log.
You can modify an existing firearm entry by selecting the Modify link next to the relevant
firearm, but note that you will not be able to modify a firearms information while a firearm is
referred to in an active endorsement. When modifying a firearm, you may also select to
delete a firearm on update. When pressing the Update button in this case, the firearm will
be removed, instead of updated.
You can export your firearms by pressing the Export firearms button. You will be prompted
by your browser whether you would like to open or save the export file.
Figure 19 Firearm information can be added or modified.
To add a new firearm:
Navigate to the Firearms tab by selecting the Firearms & Endorsements option from
the menu on the left side of the page (This option will only be available while you are
logged in).
Press the Add Firearm button.
Select the type of firearm. The page will reload to provide action and calibre options
based on your selection.
Select the action, calibre and manufacturer of your firearm. If your firearms
manufacturer or calibre is not in the list, a link has been provided for you to e-mail the
administrator and request that the option be added.
Enter the firearm serial number in the field provided. This is only required if you intend
to apply for an endorsement for this firearm.
Enter the licence expiry date in the field provided. This field is currently optional.
Press the Update button to add your new firearm entry. The firearm information will
be encrypted on storage to protect your information.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 15 of 21
Figure 20 Adding a firearm.
Endorsements
You can view or print endorsements issued against your profile by Head office by selecting
the Firearms & Endorsements option from the menu on the left side of the page (This option
will only be available while you are logged in). Select the Endorsements tab by clicking on
the corresponding tab heading.
A list of available endorsements will be displayed (Figure 21). To view or print an
endorsement, click on the View/Print link next to the relevant endorsement. Your browser
will prompt you whether you would like to open or save the document.
The application form for applying for an endorsement can be downloaded from this page by
clicking on the Application form for Firearm endorsement link on the bottom of the page.
Figure 21 View or print endorsements or download the application form.
Training scores
You may view your training scores or print your training certificates by selecting the Scores,
Achievements & Awards option from the menu on the left side of the page (This option will
only be available while you are logged in).
A list of your available scores will be displayed (Figure 22). Note that some courses are only
a pre-requisite for other certificates or achievements and does not have printable certificates
linked to them.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 16 of 21
Figure 22 Training scores and certificates.
To view or print a training certificate, click on the View/Print link next to the relevant course.
Your browser will prompt you whether you would like to open or save the document.
Achievements & awards
You may view or print your achievement certificates and awards by selecting Scores,
Achievements & Awards option from the menu on the left side of the page (This option will
only be available while you are logged in). Select the Achievements & Awards tab by
clicking on the corresponding tab heading.
A list of your achievements and awards will be displayed (Figure 23). To view or print an
achievement- or award certificate, click on the View/Print link next to the relevant
achievement or award. Your browser will prompt you whether you would like to open or save
the document.
Figure 23 Achievement & Awards.
Shooting scores
You may view or print your shooting scores by selecting Scores, Achievements & Awards
option from the menu on the left side of the page (This option will only be available while you
are logged in). Select the 'Shooting Scores tab by clicking on the corresponding tab heading.
You can filter scores displayed by selecting a specific shooting exercise, or by providing a
date range. Press the Search button to apply any filtering criteria you have set (Figure 24).
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 17 of 21
Note that a default start date is pre-entered so that only scores logged within the past 2 years
will be displayed. You can view all scores by removing any filtering criteria (clearing the date
range fields) then pressing the Search button to apply.
By default, your most recent scores will be listed first. If you wish to view the list in a different
order, uncheck the option 'Show most recent scores first' before pressing the 'Search' button.
You can export your scores by pressing the Export scores button. You will be prompted by
your browser whether you would like to open or save the export file. Note that the search
filter at the top of the page also applies to data exported.
You can also print your scores by pressing the Print scores button. You will be prompted by
your browser whether you would like to open or save the document.
Figure 24 Shooting scores filtered by date.
Rankings
You can view your rankings for branch shooting events, branch competitions or the national
Postal league competitions by selecting the Scores, Achievements & Awards option from
the menu on the left side of the page (This option will only be available while you are logged
in). Select the 'Rankings tab by clicking on the corresponding tab heading.
If your branch submitted all shooting scores obtained by its members during a branch
shooting event, you will be able to view your ranking(s) for this event. Select the 'Single
event' option. Choose the relevant shooting exercise and set the date of the event you wish
to query. You can choose to view the results for all members, or for a specific age group and
gender. Press the 'Search' button to apply. Any achievements obtainable for the selected
exercise will be displayed along with any results that were found for the specific exercise and
day.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 18 of 21
Figure 25 Open class rankings returned for females for a single event.
You can also view your ranking for a specific exercise as the year progresses. The year to
date query will determine each member's three highest scores recorded between the start
month selected and the present day to determine current rankings. Select the 'Year to date'
option. Choose the relevant shooting exercise. Select the month from when you wish to start
the calculation (by default it will be set to the beginning of the current year). Press the
'Search' button to apply. Any achievements obtainable for the selected exercise will be
displayed along with any results that were found for the specific exercise and period. Each
member's top score, three highest scores, as well as the days on which each score was
obtained (up to a maximum of 15 days) will be displayed. The result grid can be scrolled or
panned, to view the additional columns.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 19 of 21
Figure 26 Year to date ranking results scrolled to the right to view additional columns.
Select the 'Branch competition' option to view the rankings of any competition your branch
may have registered. Select the relevant competition and press the 'Search' button to apply.
Which information is displayed and how the rankings are determined, will depend on how
your branch configured the competition. The result grid can be scrolled or panned, to view
the additional columns.
The rankings of the national Postal league competitions can also be viewed on this page.
Select the 'Postal league (National)' option and choose the relevant competition you wish to
query. Press the 'Search' button to apply. The result grid can be scrolled or panned, to view
the additional columns.
You can export any of the ranking results by pressing the Export rankings button. You will
be prompted by your browser whether you would like to open or save the export file. Note
that the search filter at the top of the page also applies to data exported.
Member events and opportunities
A notification of current member events and opportunities, available to SAHGCA members
only, will be displayed on the top of your profile page after you've signed in. To view the
listing, press the 'View events' button.
Figure 27 Member events notification on profile page.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 20 of 21
Events will be listed in chronological order and are categorized (E.g. hunting opportunities,
shooting competitions etcetera). To view only events belonging to a specific category, select
the desired category from the list. To show more details for an event or opportunity you are
interested in, click on the Show detail link next to the relevant listing.
Logout
The logout menu option will be available on the top menu once you have logged in. To
logout, click the logout link. You will be re-directed to the landing page.
Figure 28 Logout option indicated on top menu.
User Manual Online Member Administration, Copyright 2015 SAHGCA.
Page 21 of 21
