SAP
Introduction
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
Materials Management (MM)
Sales and Distribution (SD)
Production Planning (PP)
PP
MM
SD
LE
PS
Quality Management (QM)
Plant Maintenance (PM)
Logistics Execution (LE)
PM
Project System (PS)
Human Resources (HR)
SAP
HR
QM
FI
CO
FCSM
Financial Accounting (FI)
Financial Supply Chain Management (FSCM)
Controlling (CO)
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
History
SAP R/2 (introduced 1972)
Mainframe
all-in-one
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
History
SAP R/3 (introduced 1992)
Industry Solutions
Application
SAP Basis
Two Level: Basis and Application
Introduction of Industry Solutions
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
Industry Solutions
IS-A
(Automotive)
IS-AD
(Aerospace & Defense)
IS-AFS
(Apparel and Footwear)
IS-Banking
(Banking Industry)
IS-BEV
(Beverage)
IS-DFPS
(Defense Forces & Public Security)
IS-H
(Healthcare)
IS-HER
(Higher Education & Research)
IS-HMED (Clinical System)
IS-M
(Media)
IS-M/AM
(Media / Advertisement & Media-Sales)
IS-M/SD
(Media / Sales & Distribution)
IS-MP
(Mill Products)
IS-OIL
(Oil & Gas)
IS-PS
(Public Sector)
IS-R
(Retail)
IS-RE
(Real Estate)
IS-T
(Telecommunication)
IS-U
(Utilities)
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
History
mySAP ERP (introduced 2003)
Self-Services
Internet Sales
Composite Applications
Strategic Enterprise Mgmt
And more
Industry Solutions
Enterprise Extensions
SAP NetWeaver
People Integration
Information Integration
Process Integration
Application Platform
Life Cycle Mgmt
Composite Applications
SAP ECC Core (5.0)
Several Components easier to enhance
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
History
SAP ERP 6.0
Supplier Relationship Mgmt
Self-Services
Internet Sales
Composite Applications
Strategic Enterprise Mgmt
And more
EhP2
EhP3
EhP2
Switch Framework
Enterprise Extensions Industry Extensions
SAP NetWeaver
People
Processes
Information
Integration
Life Cycle Mgmt
Security and Identification Mgmt
SAP ECC Core (6.0)
Application Base
First BPP Solution from SAP
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
History
Most business applications can be integrated to SAP ERP by
using SAP NetWeaver Technology
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
SAP Business Suite
SAP PLM
Lifecycle Data Management, Project Management,
Quality Management, Asset Management
Customer Order
Management,
Internet Sales
Purchase Requisition
SAP SRM
SAP CRM
Warehouse and Inventory Management
Production and Transport
SAP SCM
SAP NetWeaver
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
Overview
Enhancement Packages
EhP Facts
EhP installations and
functional activation
cannot be reversed
Technical Dispatch
EhP are cumulative
Delta Shipment only
Only one EhP-level per
system
Enhancement Packages
for specific NetWeaver
versions
Industry solutions
require installation of
specific EhP
components
26.11.2013
Perspectives
Comparison of
modifications necessary
even without activating a
business function
Regression test mandatory
even without activating a
business function
Higher Effort for installing
EhPs in comparison to
Support Packages
INTEGRATION OF BUSINESS PROCESSES IN SAP
10
Overview
History
26.11.2013
New functions that simplify business
processes, as well as user interface
New generic functions for financial
accounting, human capital
management, operational business
and corporate services
New Enterprise Services, which
illustrate the benefit of serviceoriented architecture based on
business szenarios and requirements
New functions for certain
branches (industries)
INTEGRATION OF BUSINESS PROCESSES IN SAP
11
Excursion
Enterprise Service Architecture (ESA)
Hierarchie from Services to a complete xApp
26.11.2013
1.
Service simple function
2.
Webservice web compatible function
3.
Application Service: Consists of a webservice, which offers services
from applications
4.
Enterprise Service: Consists of 1:n application services and serves
as a comprehensive webservice to abstract the business
5.
Composite Application: Complex application that consists of
several enterprise services
6.
Packaged Composite Application: Packaged Composite
Applications provided by software manufacturers
7.
xApps: Packaged Composite Applications created by SAP or their
partners
INTEGRATION OF BUSINESS PROCESSES IN SAP
12
Excursion
People Integration
Harmonized Landscape for Users
Highest integration layer of SAP NetWeaver
Combines functions on a consistent navigation platform
Allows role specific access to a particular system
NetWeaver Portal as a central access point for information,
applications and services
Consolidation of SAP and other systems, data warehouse, desktop
documents, web content and web services on a single user interface
Knowledge Management in the portal modifies unstructured data
into important information for the organization
Portal structure is adjusted to the requirements of the single user
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
13
Excursion
Process Integration
Software to support process specific data exchange
between people
SAP NetWeaver components support the following requirements of data integration
Modelling of business processes
Customizing of an application which supports a business process
Data exchange between applications and systems within a business process
Automation of business processes
Components offered by SAP NetWeaver
Solution Manager (Customizing)
SAP NetWeaver Process Integration (data exchange between applications and systems)
SAP Business Workflow (process automization)
ccBPM (process automization)
SAP NetWeaver Business Process Management (process automization and modelling)
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
14
Excursion
Information Integration
Supports companies to collect and evaluate operating
figures
Analysis of business processes
Increases efficiency of process flows
Increases customer satisfaction
Cost reduction
Components that enable data collection and reduction of storage needs
SAP Business Objects - BI
SAP NetWeaver Business Warehouse
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
15
SAP NetWeaver
NetWeaver Components
Components
SAP NetWeaver Application Server supports platform independent webservices, applications and their
standardized development, which enables the use of existing technology for webservice oriented solutions
SAP NetWeaver Business Intelligence enables the integration of data throughout the entire companz and
its conversion into practical, time precicely, economical information, which is the base for substantiated
decision making
SAP NetWeaver Process Management offers tools for modelling, execution and monitoring of business
process on the basis od a single, consistent process modell
SAP NetWeaver Process Integration offers SOA-based technology, which support process oriented
integration over the enhanced chain of economic value added
SAP NetWeaver Master Data Management assures data consistency throughout the entire system and
supports the integration of business processes over the entire chain of economic value added
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
16
SAP NetWeaver
NetWeaver Components
Components
SAP NetWeaver Mobile offers a future proof mobile runtime environment on the basis of open, felxible
technology standards. It as well offers an efficient development environment for the set-up of integrated
mobile solutions with system specific and browser based user interfaces.
SAP NetWeaver Portal harmonizes important information and applications to offer the users role based
views, which affect the entire company. That enables the overall use of information sources of a company.
SAP Auto-ID Infrastructure offers all functions which are needed to integrate all automatic data readers,
including RFID-reader and printer, bluetooth equipment, embedded systems and barcode equipment.
SAP NetWeaver Identity Management is responsible for access control. It offers new options for the
integration of business processes and supports the integration of systems in a heterogeneous ITenvironment.
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
17
SAP NetWeaver
NetWeaver Tools
Tools
Adaptive Computing Controller establishes a central base for the assignment of hardware resources and
the optimization of their capacity utilization
SAP NetWeaver Composition Environment offers a robust environment for the development, use and
execution of conglomerate applications, which correspond to service oriented architecture
SAP NetWeaver Developer Studio offers a comfortable user interface with numerous functions to develop
J2EE applications
SAP NetWeaver Visual Composer simplifies the creation of portal content and analysis applications. This
enables analytists to modify applications through a visual user interface instead of development
SAP Solution Manager enables the technical support of distributed systems through functions that cover all
key aspects of an implementing, operation and permanent improvement of solutions.
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
18
Overview
Organizational Structure
Basic elements to describe the structure
and business processes of an organization
Reporting
Transactions
Master Data
Organizational Level
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
19
Overview
Organizational Model
The organizational model
Describes organizational units and their relationship
Is individual from company to company
Is the base for the ERP system
Example:
Management
Sales, Purchasing, Production etc.
26.11.2013
HR, Accounting, Controlling
INTEGRATION OF BUSINESS PROCESSES IN SAP
20
Overview
Organizational Structure
IDES
Europe
Germany
North America
France
Customer Service
Manager
26.11.2013
SAP Client
Company Code
Production
Worker
Controlling Area
Organizational Unit
Worker
Position
HAM
Sales Organization
FRA
BER
Pumps
Colors
Medication
Division
FRA
BER
HAM
Plant
0001
0002
INTEGRATION OF BUSINESS PROCESSES IN SAP
Storage Location
21
Organizational Units
Financial Accounting
Client
The top level organizational entity in the system
Can describe an enterprise, corporation or firm
Represents an entity, which is enclosed in terms of economic laws, organizational and data wise
Company Code
Central organizational unit of financial accounting
Allows an enclosed accounting for several departments
More than one company code possible per client
Example: Company codes can describe the different companies of an enterprise
Credit Control Area
Monitoring of customer credibility
Can be defined per company code or comprehensive over several
Business Area
Organizational independent, product related cut through the business
Structuring of the company based on products to support external accounting
Controlling Area
Central organizational unit of Management Accounting
Definition of internal cost and revenue structures
A controlling area can be defined to include several company codes
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
22
Organizational Units
Logistics General
Plant
Central organizational unit for logistics processes
structures a company based on logistics views (offices, production, locations)
Differentiation between locations for production, purchasing, plant maintenance and / or disposition
A company code can include more than one plant
Division
Grouping of products, materials and services
(M:N) relation to a sales organization
Customer individual agreements
Part of the sales area
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
23
Organizational Units
Sales
Sales Organization
Basic structure of sales
More than one sales organization per company code possible
(M:N) relation to a plant
Part of the sales area
Distribution Channel
Describes the different sales channels, e.g. retail, direct sales, internet sales
More than on distribution channel per sales organization possible
Part of the sales area
Sales Office (optional)
Describes a sales location
Sales Area
Combination of sales organization, Distribution channel and division
Used for reporting and e.g. price determination
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
24
Organizational Units
Logistics
Storage Location
Allows local differentiation of inventory within a plant
Inventory management / quantity based
Purchasing Organization
Central organizational unit for purchasing
Purchasing activities for more than one company code
Comprehensive over plants
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
25
Overview
Organizational Structure
Basic elements to describe the structure
and business processes of an organization
Reporting
Transactions
Master Data
Organizational Level
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
26
Master Data
Master Data
Static data, established for long-term use
Central creation
Can be used by all processes and authorized users
Assignment to organizational units
Customer Master
General Data: Address, language, contact person
Company Code Data: payment methods, dunning, terms of payment
Sales Organization Data: Partner functions, delivery terms, invoice parameters
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
27
Master Data
Material Master
General Data: Material Number, short description, unit of Measurement
Sales Organization Data: Delivering plant, tax indicator
Disposition Data: Procurement method, planning strategy
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
28
Transactions and Transaction Data
Transactions:
Application program
Execute business transactions in the system
Valid organizational units mandatory
A document is created for each executed transaction
Documents contain predefined, relevant information from master data and organizational units
Transaction Data:
Non durable, activity related data
Related to master data
Documents created from transactions
Basis for reporting
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
29
Overview
Reporting
Reporting Information systems
Online Transaction Processing (OLTP)
Examples within SAP ERP:
Logistics information system
Sales information system
Online update
Data storage with high level of detail
Reporting Data Warehouse
Online Analytical Processing (OLAP)
Multidimensional analysis
Complex reports
Examples Reporting Tools
Business Warehouse
Crystal
Xcelsius
Examples data bases
ERP
CRM
SCM
Data bases
Internet
Offline update
Aggregated data storage
26.11.2013
INTEGRATION OF BUSINESS PROCESSES IN SAP
30
Example Process
Procurement
Procurement
Order
Requirement
Purchase
Order
Material
Vendor
Supplying Plant
Purchasing
Organization
Purchasing Group
26.11.2013
Goods
Receipt
Invoice
verification
Payment
Payment Method
Bank
Warehouse
Vendor
INTEGRATION OF BUSINESS PROCESSES IN SAP
31
Example Process
Sales
Sales Order Management
Order Entry
Material
Customer
Delivering Plant
Prizes
Sales Area
Sales Office
26.11.2013
Transport
Delivery
Billing
Dunning &
Payment
Payment Method
Bank
Shipping Point
Customer
INTEGRATION OF BUSINESS PROCESSES IN SAP
32