ClearSCADA

Software for Telemetry & Remote SCADA Solutions

ClearSCADA Getting Started Guide

2011 Control Microsystems Inc.
All rights reserved.
Printed in Canada.
Trademarks
ClearSCADA is a registered trademark
of Control Microsystems Inc.
All other product names are copyright and registered
trademarks or trade names of their respective owners.

Table of Contents
Welcome to ClearSCADA . . . . . . . . . . . . . . . . . . . . . 1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . 3
ClearSCADA Demonstration Version . . . . . . . . . . . . . . . . 7
Installing ClearSCADA . . . . . . . . . . . . . . . . . . . . . . . 8
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Appendix A: Troubleshoot ClearSCADA Installation . . . . . . . . 14
Appendix B: Adding a licence to your system . . . . . . . . . . . 14
Appendix C: Starting and Stopping ClearSCADA . . . . . . . . . 17
Appendix D: Stopping ClearSCADA from Running Automatically . 19
Appendix E: ClearSCADA Uninstall Procedure . . . . . . . . . . 21

ii

Welcome to ClearSCADA
Welcome to ClearSCADA, our SCADA system software. ClearSCADA
is a powerful client-server SCADA system with:
n Online

configuration including mimics (graphic display), trends,

communications objects, points, schedules, reports, etc.

Built-in, fully featured historian

OPC and ODBC support at both the client and server

Web server and IT integration features

Query-based lists of database items

IEC 6-1131 programming language support

This document is a guide to help new users install ClearSCADA.

A background in both programmable logic controllers (PLC) and
personal computers (PC) using Windows is highly recommended.
If any problems arise during the setup, it may be necessary to
consult the ClearSCADA Users Manual or call our Technical Support
Department for assistance.
Technical Support: The Americas
Available: Monday to Friday 8:00am - 6:30pm
Eastern Standard Time
Toll free within North America: 1-888-226-6876
Direct Worldwide: +1 (613) 591-1943
Email: [email protected]
Technical Support: Europe, Africa, Middle East
Available: Monday to Friday 8:30am - 5:30pm
Central Europe Standard Time
Direct Worldwide: +31 (71) 579 1655
Email: [email protected]
Technical Support: Asia Pacific
Available: Monday to Friday 8:30am - 5:30pm
Australian Eastern Standard Time
Direct Worldwide: +61 3 9249 9580
Email: [email protected]

Getting Started
After inserting the CD, the following screen will be displayed.

A number of different options are available:

n

Installation Guide displays this document

Install ClearSCADA starts the ClearSCADA installation program

n Getting

Started provides short tutorial videos showing you how

to get started with ClearSCADA and information on using DNP3
and SCADAPack Modbus protocols

Release Notes whats new in this version of ClearSCADA

n Upgrading

information on upgrading existing versions of

ClearSCADA

Exit closes the ClearSCADA setup utility

System Requirements
Operating Systems
ClearSCADA can be installed on 32 bit or 64 bit computers.
Systems running on server hardware need to use server operating
systems such as Windows Server 2008, Windows Server 2003, or
Windows Server 2000. Server operating systems are designed for
servicing entire systems rather than individual computers or small
networks, and are therefore better suited for larger ClearSCADA
systems with more than two clients.
Systems running on desktop hardware need to run desktop
operating systems that are designed for user interaction on the
computer on which they are installed. ClearSCADA supports the
following operating systems:
n

Windows 7

Windows Vista and Windows Vista SP2

Windows XP

NOTE: Windows XP, Windows Vista, and Windows 7 should not be

used for servers with more than two clients as the TCP/IP security
measures in these operating systems can cause significant delays.
32 Bit Operating Systems
ClearSCADA can be installed on computers using the following
operating systems:
Server Hardware
n Windows

Server 2008 (Standard and Enterprise editions) - initial

release/Service Pack 2

n Windows

Server 2003 (Standard and Enterprise editions) - Service

Pack 1/Release 2, and Service Pack 2

n Windows

2000 Server - Service Pack 4

Desktop Hardware
n

Windows 7 (Ultimate and Professional editions)

n Windows

Vista (Ultimate and Business editions) - initial release,

Service Pack 1, Service Pack 2

n Windows

XP (Professional Edition) - Service Pack 2 (including 2a,

2b, and 2c), and Service Pack 3

ClearSCADA also requires Internet Explorer 6, Internet Explorer 7 or

Internet Explorer 8. Other browsers are not supported.
NOTE: Crystal Reports XI Release 2 is not supported on Windows
Server 2008.
64 Bit Operating Systems
ClearSCADA can be installed on computers using the following
operating systems:
Server Hardware
n

Windows Server 2008 R2

n Windows

Server 2008 (Standard and Enterprise editions) - initial

release/Service Pack 2

n Windows

Server 2003 (Standard and Enterprise editions) - Service

Pack 1/Release 2, and Service Pack 2

Desktop Hardware
n

Windows 7 (Ultimate and Professional editions)

n Windows

Vista (Ultimate and Business editions) - initial release,

Service Pack 1, Service Pack 2

ClearSCADA also requires Internet Explorer 6, Internet Explorer 7 or

Internet Explorer 8. Other browsers are not supported.
NOTE: Crystal Reports XI Release 2 is not supported on Windows
Server 2008.
Recommended PC Configurations
The following table lists the recommended PC configurations for a
variety of client and server scenarios. In the table, the term object
refers to a database item whereas point refers to a specific type of
database item that stores I/O (a database point). Historic points are
database points that have the Historic feature enabled.

Application

PC Requirement

Small stand-alone client-server

with up to 1000 objects

2GHz processor, 512MB RAM, 500MB free disk

space. Desktop class hardware and operating
system.

Small stand-alone client-server

2GHz processor, 3GB RAM, 25GB free disk space.
with up to 10,000 objects and 1-2 Desktop class hardware and operating system.
remote clients
Server with 10,000 objects,
5,000 historic points stored for 2
years on-line, 3 or more clients

2 x 2GHz processor, 2GB RAM, 100GB free disk

space, separate disk for historic data. Server class
hardware and operating system.

Server with 50,000 objects,

25,000 historic points stored for
2 years on-line, multiple clients

2 x 3GHz processor, 4GB RAM, 100GB free disk

space, separate disk for historic data. Server
class hardware and operating system. For 32 bit
operating systems, the 3GB address space should
be enabled.

Server with 100,000 objects,

75,000 historic points stored for
2 years on-line, multiple clients

4 x 3GHz processor, 6GB RAM, 140GB Raid 5

disk set for operating system and configuration
database. 1TB x Raid 5 disk set for historic data.
Server class hardware and operating system. For
32 bit operating systems, the 3GB address space
should be enabled.

Server with 175,000 objects,

4 x 3GHz processor, 8GB RAM, 140GB Raid 5
100,000 historic points stored for disk set for operating system and configuration
2 years on-line, multiple clients
database. 2TB x Raid 5 disk set for historic data. 64
bit server class hardware and operating system.
Server with 250,000 objects,
8 x 3GHz processor, 12GB RAM, 140GB Raid 5
150,000 historic points stored for disk set for operating system and configuration
2 years on-line, multiple clients
database. 4TB x Raid 5 or Raid 0+1 disk set for
historic data. 64 bit server class hardware and
operating system.
Server with 450,000 objects,
8 x 3GHz processor, 24GB RAM, 140GB Raid 5
250,000 historic points stored for disk set for operating system and configuration
2 years on-line, multiple clients
database. 4TB x Raid 5 or Raid 0+1 disk set for
historic data. 64 bit server class hardware and
operating system.

Where multiple CPUs are mentioned in the table (above), multiple

core processors can be used for a similar result i.e. a dual core
processor can be used in place of two processors.
NOTE: The typical point to object ratio is around 1:2, so for a
system with 50,000 points, this equates to around 100,000 objects.
However, ratios vary per system and this should only be regarded as
an estimate. Some ratios may require lower or higher specification
computers, depending on the actual configuration.
NOTE: The amount of disk space required is determined by the
number of historic and event journal records stored over time. This
can be calculated from the size of each historic record and event
journal record.
More Information
For more information on recommended PC configuration, including
disk configurations, refer to the ClearSCADA online help available on
the ClearSCADA install CD:
1. Navigate to CD:\Documentation
2. Open the file ViewX.chm (this is the ClearSCADA help file)
3. Using the tree view on the left hand side, navigate to Core
Reference -> Server Administration -> Welcome to the Server
Administration Guide -> System Server Requirements
4. For information on client requirements, navigate to Core Reference
-> Client Administration -> Welcome to the ClearSCADA Guide to
Client Administration -> Client PC Requirements
5. For further advice, please contact Technical Support

ClearSCADA Demonstration Version

When installing ClearSCADA for the first time, it is recommended
that you install the Full (Recommended) Version. The Full
(Recommended) Version installs a subset of common drivers and
core functionality of the ClearSCADA software and ViewX client as
well as the following:
n

Overview Tutorial

Sample Projects

Symbol Library

The Demonstration version of ClearSCADA does contain some

limitations as compared to the fully licensed version of ClearSCADA.
These include:
n The

ClearSCADA Server will run for 2 hours at a time then

automatically shut down.

n The

ClearSCADA Server is limited to 1000 points. Once you

exceed this number you will be unable to create additional points
in the database.

n The

ClearSCADA Server will allow you to connect 2 ViewX clients,

1 OPC client, 1 Data access client and 2 Web clients. If you
purchase a license for ClearSCADA, it will define the number of
clients that can attach to your server.

n You

will not be able to configure 2 or more ClearSCADA Servers

in a redundant configuration in Demonstration Mode. If you wish
to evaluate ClearSCADA in a redundant configuration then we
suggest that you discuss this with your ClearSCADA distributor.

See Appendix B for details on requesting and installing a

ClearSCADA license.

Installing ClearSCADA
Before beginning the installation, please ensure the following:
n

You are logged onto your computer with administrator privileges

All firewalls are turned off (i.e. Norton, ZoneAlarm, BlackICE, etc.)

All other applications are closed

1. Select the Install ClearSCADA option from the ClearSCADA Setup

window and then Next to begin the installation.
NOTE: The ClearSCADA installer will install any prerequisites before
beginning the main installer.

2. Review the Licence Agreement and select I accept the terms in

the Licence Agreement. Click Next.

3. Enter your user details and click Next.

4. Select the Full (Recommended) option.

The following setup types are available:

n Full

(Recommended) this installs both the client and server

components for running ClearSCADA on a single machine. This
install also includes the example projects and is recommended for
new users.

n Typical

this installs the most common server and client

components and allows the user to select from Server and clients,
clients only or data access components. Example projects are
not installed. This is recommended for more advanced users.

n Custom

this allows the user to define the required installation

components. This is recommended for users familiar with
ClearSCADA operation.

5. ClearSCADA will prompt you to create a username and password

for the Super User account. Enter a username and password. The
Super User has security privileges above and beyond all other
users on the system. Click Next.

6. Click Install to begin the installation.

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7. Select Finish to allow the Demo Projects launcher to begin.

8. The ClearSCADA Server will start, the ViewX client will start and
the example database (with sample programs and overview
tutorial) will be imported. (This may take a few minutes, please be
patient).

You should now be running the ClearSCADA Server. This is

indicated by the presence of the blue icon in the system tray (lower
right corner of the screen). If this icon is not present, or is another
color, the ClearSCADA Server is not running properly. If the server
is not running properly please refer to Appendix A - Troubleshoot
ClearSCADA Installation at the back of this document.

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You should also be running the ViewX client as indicated in the

screen shot below. Please note that the demo projects in the
Demonstration Version will trigger system alarms resulting in an
audible alarm bell. To silence the alarm, right click on the large red
10 button (this number may be different on your screen) in the lower
left corner of the screen and select Disable Bell.

Two new shortcuts have been added to your desktop.

The ClearSCADA Service Manager is used for manually starting and
stopping the ClearSCADA Server.

The ViewX shortcut may be used to launch the ViewX client for any
subsequent ClearSCADA evaluation sessions.

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Next Steps
A number of tools are available to help new users get started with
ClearSCADA.
1. Videos from the ClearSCADA Setup utility, select Getting
Started. From this page three videos are available;
a. Introduction to ClearSCADA this provides a general
introduction to the concepts used in ClearSCADA. This video
will take you through creating points, mimics, alarms, trends and
object menus.
b. Introduction to DNP3 this video will show you how to create
database objects to communicate with a DNP3 device.
c. Introduction to SCADAPack Modbus this video will show
you how to create database objects to communicate with a
SCADAPack RTU.
2. ClearSCADA Tutorial the online help contains a Tutorial for users
to step through their first configuration. This will explore concepts
such as using ViewX, using the WebX client, configuration as well
as templates and instances.
3. Presentation as part of the installed Example Projects, a
presentation is available that describes the key features and
benefits of ClearSCADA and how ClearSCADA differs from other
products. This provides a great overview of the key concepts
that will be useful as you start to design and build ClearSCADA
systems.
4. E xample Projects the example projects installed as a part of
the Demonstration Installation show you how to configure a real
database, considering concepts such as database structure,
security as well as templates and instances.
Further information is available on our Resource Centre and you can
obtain support from other ClearSCADA users on the SCADAForum.
Links to both sites are available on our website.

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Appendix A - Troubleshoot ClearSCADA Installation

The installation may take a few minutes, and is completed
automatically unless:
n There

is insufficient disk space. If you have this problem, you need

to make more disk space available by deleting files or installing
additional disk space.

n The

source files cannot be found. If this occurs, you need to

ensure that ClearSCADA can access the installation files on the
ClearSCADA CD-ROM.

n There

has been an error in the installation procedure. If this

occurs, you should contact Technical Support.

n Your

Microsoft Windows user account does not have the

administrator level privileges. Refer to your Microsoft Windows
documentation for more information.

n You

have a software firewall running during the installation that

interferes with the installation. While the installer should work with
firewalls, if you have problems, try running the installer with the
firewall disabled.

Appendix B Adding a licence to your system

Once installed, when the ClearSCADA Server is started, it will run
in demo mode for a period of 2 hours. Once the 2 hour period has
expired, the Server will shut down. Changes to the database and
historic (logged) data will not be lost when this happens. A user
simply needs to restart the server to re-establish a connection to the
database.
Licensing ClearSCADA can be performed in one of the following two
ways:
n

Hardware License (USB dongle)

Software License (.lic file)

Hardware License
The USB key hardware license has the advantage of not being PC
specific. The key can be used on any PC running ClearSCADA which
means a user may, in effect, take their license with them. The
downside to the USB key hardware license is that once removed,
ClearSCADA reverts back to demo mode which means the USB key
must be inserted at all times in order for the license to be seen as
valid by the ClearSCADA Server.
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Hardware licenses are typically shipped with the ClearSCADA CD at

the time of order.
To obtain a USB key hardware license, email your inquiry to:
[email protected]
Within one business day, you will receive a response to your email
complete with instructions of delivery.
Software License
The software license has the advantage of being permanently
installed on the PC, thereby ensuring that ClearSCADA will always
be licensed on that machine. The downside to the software license
is that it is hard coded to the PCs machine ID. Should a hardware
configuration be made to the PC (i.e. adding a new network card)
that changes the PCs machine ID, the software license may become
invalid and a new license will need to be installed.
A software license cannot be transferred from one PC to another. It
is PC specific.
To obtain a software license:
1. Start the ClearSCADA Server and right click on the ClearSCADA
Server icon in the system tray (lower right corner of screen).
Select License Details from the menu. Note the Machine ID
number. To avoid transcription errors, we suggest that you copy
and paste this number into an email (see step 2).
2. Email the following information to SCADACare@
controlmicrosystems.com:

Machine ID (this should be copied and pasted from Step 1)

License serial number (located on back of CD case)

Within one business day, you will receive a response to your email
complete with the required license file and instructions to activate
your license.
To activate your software license for the server
n Save

the attached license file to your computer (remember the

location where you place the file)

Start the Service Manager

Right click on the server icon (in the system tray)

Select License Details

Browse to the license file

15

Select file and click Open

To activate your license for the local (embedded) client:

n From

the Start menu, select Programs, Schneider Electric

ClearSCADA Configure ClearSCADA Connections. The
ClearSCADA Client dialog will appear

n Click

on the Licenses... button. The Client Licensing dialog will

appear

n Click

on the browse button located to the right of the License File

field
Note: If odd characters exist in the License File field, delete them as
they prevent the file browser from being displayed.
n

Browse to the license file located on the hard drive and click Open

In the Client Licensing dialog, click on Apply

Click on the OK button

Close the ClearSCADA Client dialog

(Re)start ViewX

Note: the above steps are also used to activate the ViewX license on
a remote client.
Upgrading your License
Both the hardware and software licenses may be upgraded after
they are installed.
Upgrading the USB key Hardware License
n From

the Start menu, select Programs, Schneider Electric

ClearSCADA, Dongle Field Exchange Utility

Click on Get Locking Code

Send this locking code and the Dongle serial number in a email to:
[email protected]
Once the email is received, our customer support group will reply
with a new unlocking code. Paste this code into the field below the
Get Locking Code field in the Field Exchange Utility.
Upgrading the Software License
Email the following information to SCADACare@controlmicrosystems.
com:
n

Machine ID (see above)

License serial number (located on back of CD case)

16

Within one business day, you will receive a response to your email
complete with the required license file and instructions to upgrade
your license.

Appendix C - Starting and Stopping ClearSCADA

The ClearSCADA Server icon is a separate application and is
not part of the Server Service. The Server icon may be launched
separately from the Server which means that the Server may be
running but the icon may not be visible.
If the ClearSCADA Server is set to start automatically as a service on
PC startup, the Server icon will appear as normal in the system tray.
If the icon is not visible, you can launch the Server icon by clicking
on Windows Start | All Programs | Schneider Electric | ClearSCADA |
Server icon
If the ClearSCADA Server is stopped, the Server icon will appear
greyed out like this:

If the ClearSCADA Server is running, the Server icon will appear blue
like this:

You can start the server by right clicking on the Server icon and
selecting Start Server.

17

Similarly, if the server is currently running, right click on the icon and
select the Shutdown Server option. You may be required to log on
if security is enabled on your database. For the example projects
loaded by the Demonstration install, enter the username as Eng
with no password.

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Appendix D Stopping ClearSCADA from Running

Automatically
The ClearSCADA Server runs as a Service in the Windows OS.
Generally, the server is configured to startup at the same time as the
machine boots up, however it is possible to setup ClearSCADA so
that the database only runs when manually started (typically through
the server icon).
To put the ClearSCADA Server Service into manual mode:
1. Open the Windows Control Panel
2. Select Administrative Tools and then Services
3. Locate ClearSCADA Server in the list

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4. Double Click on ClearSCADA Server

5. Select the drop down arrow from the Startup Type field and select
Manual
6. Click the Apply button and then the OK button to close the dialog
7. Close the Services dialog and Administrative Tools dialog
8. The ClearSCADA Server should now not start up automatically the
next time the workstation is started

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Appendix E ClearSCADA Uninstall Procedure

Prior to uninstalling ClearSCADA, you should make a backup of
required parts of the ClearSCADA database.
1. You can either:
a. E xport what you want to keep from ViewX by right-clicking on
the appropriate group and selecting Export
b. Backup the entire database folder. The location of the database
folder can be found under System Configuration - Location in
the server configuration dialog.
1. Start the Server Configuration application by right-clicking
on the Server Icon in the system tray and selecting
Configuration.
2. Browse to the System Configuration->Location
c. Note that you should shut down the server before backing up
the database in this manner.
2. If you have been issued a ClearSCADA soft license file for your
computer, locate it and save it somewhere safe. It will be a .lic file.
To uninstall ClearSCADA:
1. Stop the ClearSCADA server and close ViewX.
2. Remove any system DSN using the Schneider Electric
ClearSCADA Driver. Check in Control Panel | Administrative Tools
| Data Sources (ODBC) on the System DSN tab.
3. Un-install Schneider Electric ClearSCADA from Windows using
Control Panel | Add/Remove Programs. Remove any ClearSCADA
version installed.
4. Delete the ClearSCADA install and database directories as well as
the settings folder. Refer to the table below for folder locations.
Note that it may be difficult to locate the settings folder if you dont
have the Show Hidden Files option turned on. Open a Windows
Explorer dialog and, from the top menu, select Tools | Folder
Options. Select the View tab and ensure the Show Hidden Files
and Folders radio button is checked.

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Operating
System

ClearSCADA
Version

Install
Directory

Database
Location

Global
Settings

Windows 2000,
XP, Server 2003
(32 Bit)

ClearSCADA 2009
R2.X
ClearSCADA 2010
R1.X

C:\Program Files\
ControlMicrosystems\
ClearSCADA

C:\Documents and Settings\All Users\Application Data\ControlMicrosystems\ClearSCADA

ClearSCADA 2010
R2.X

C:\Program Files\
SchneiderElectric\
ClearSCADA

C:\Documents and Settings\All Users\Application Data\SchneiderElectric\ClearSCADA

ClearSCADA 2009
R2.X
ClearSCADA 2010
R1.X
ClearSCADA 2010
R2.X

C:\Program Files\
ControlMicrosystems\
ClearSCADA

C:\ProgramData\
ControlMicrosystems\
ClearSCADA

C:\Program Files\
SchneiderElectric\
ClearSCADA

C:\ProgramData\
SchneiderElectric\
ClearSCADA

ClearSCADA 2009
R2.X
ClearSCADA 2010
R1.X

C:\Program Files (x86)\

ControlMicrosystems\
ClearSCADA
C:\Program Files\
ControlMicrosystems\
ClearSCADA
C:\Program Files (x86)\
SchneiderElectric\
ClearSCADA
C:\Program Files\
SchneiderElectric\
ClearSCADA
C:\Program Files (x86)\
SchneiderElectric\
ClearSCADA
C:\Program Files\
ControlMicrosystems\
ClearSCADA
C:\Program Files (x86)\
SchneiderElectric\
ClearSCADA
C:\Program Files\
SchneiderElectric\
ClearSCADA
C:\Program Files\
ControlMicrosystems\
ClearSCADA\

C:\Documents and Settings\All Users\Application Data\ControlMicrosystems\ClearSCADA

C:\Documents and
Settings\<User>\Local
Settings\Application
Data\ControlMicrosystems\ClearSCADA
C:\Documents and
Settings\<User>\Local
Settings\Application
Data\SchneiderElectric\
ClearSCADA
C:\Users\<User>\AppData\Local\
ControlMicrosystems\
ClearSCADA
C:\Users\<User>\AppData\Local\
SchneiderElectric\
ClearSCADA
C:\Documents and
Settings\<User>\Local
Settings\Application
Data\ControlMicrosystems\ClearSCADA

ClearSCADA 2010
R2.X
ClearSCADA 2009
R2.2

Windows Vista,
Windows Server
2008 (32 Bit)

Windows 2000, XP,

Server 2003
(64 Bit)

ClearSCADA 2010
R2.X

Windows 7,
Windows Vista,
Windows Server
2008 (64 Bit)
Windows Server
2008 R2 (64 bit).

ClearSCADA 2009
R2.X
ClearSCADA 2010
R1.X
ClearSCADA 2010
R2.X

Windows 7,
Windows Vista
Service Pack 2,
Windows Server
2008 R2 (32 bit)

Windows 7,
Windows Vista
Service Pack 2,
Windows Server
2008 R2 (64 bit)

ClearSCADA 2009
R2.2
ClearSCADA 2010
R1.X

ClearSCADA 2010
R2.X

C:\Documents and Settings\All Users\Application Data\SchneiderElectric\ClearSCADA

C:\Documents and
Settings\<User>\Local
Settings\Application
Data\SchneiderElectric\
ClearSCADA

C:\ProgramData\
ControlMicrosystems\
ClearSCADA

C:\Users\<User>\AppData\Local\
ControlMicrosystems\
ClearSCADA

C:\ProgramData\
SchneiderElectric\
ClearSCADA

C:\Users\<User>\AppData\Local\
SchneiderElectric\
ClearSCADA

C:\ProgramData\
ControlMicrosystems\
ClearSCADA\Database

C:\Users\ <username>\
AppData\
Local\ControlMicrosystems\ClearSCADA

C:\Program Files\
SchneiderElectric\
ClearSCADA\

C:\ProgramData\
SchneiderElectric\
ClearSCADA\Database

The files will be installed

in 2 locations
C:\Program Files (x86)\
ControlMicrosystems\
ClearSCADA\
C:\Program Files\
SchneiderElectric\
ClearSCADA\
The files will be installed
in 2 locations
C:\Program Files (x86)\
SchneiderElectric\
ClearSCADA\
C:\Program Files\
SchneiderElectric\
ClearSCADA\

C:\ProgramData\
ControlMicrosystems\
ClearSCADA\Database

C:\Users\ <username>\
AppData\
Local\SchneiderElectric\
ClearSCADA
C:\Users\<username>\
AppData\Local\
ControlMicrosystems\
ClearSCADA

C:\ProgramData\
SchneiderElectric\
ClearSCADA\Database

C:\Users\<username>\
AppData\Local\SchneiderElectric\ClearSCADA

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48 Steacie Drive
Kanata, Ontario Canada K2K 2A9
Telephone: 613-591-1943
Facsimile: 613-591-1022
Technical Support: 888-226-6876 (888-2CONTROL)