Configuration Guide

HP Point of Sale (POS) Accessories

Document Version 1.00

May 2006

 Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change
without notice.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other
countries.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard
Company.
Configuration Guide
HP Point of Sale (POS) Accessories
Document Version 1.00
May 2006

Contents
Introduction .......................................................................................................................................................4
1.0 List of Accessories......................................................................................................................................4
1.0.1 Hardware...........................................................................................................................................4
1.0.2 Accessory Drivers .............................................................................................................................4
1.0.3 OPOS and CCO Drivers/Application.................................................................................................4
2.0 Port Information ..........................................................................................................................................5
2.1.0 Ports ..................................................................................................................................................5
3.0 Accessories Connection .............................................................................................................................6
3.1.0 Hardware...........................................................................................................................................6
3.0.1 Cash Drawer ...........................................................................................................................6
3.0.2 Printer ......................................................................................................................................8
3.0.3 Bar Code Scanner / MSR / Keyboard .....................................................................................9
4.0 Windows Driver Installation ......................................................................................................................10
4.1.0 Cash Drawer RJ45.......................................................................................................................10
4.2.0 Printer..............................................................................................................................................10
4.3.0 Keyboard.........................................................................................................................................12
4.4.0 Scanner...........................................................................................................................................14
4.5.0 Magnetic Stripe Reader (MSR).......................................................................................................15
4.6.0 If prompted for native driver location (New Hardware Wizard) .......................................................16
5.0 OPOS Driver Installation ..........................................................................................................................19
5.1.0 OPOS and CCO Drivers/Application...............................................................................................19
5.2.0 Cash Drawer RJ12.......................................................................................................................19
5.3.0 Printer..............................................................................................................................................19
5.4.0 Keyboard.........................................................................................................................................19
5.5.0 Scanner...........................................................................................................................................19
5.6.0 Magnetic Stripe Reader (MSR).......................................................................................................19
6.0 Confirmation that Accessories are working outside of the Point of Sale Application ...............................20
6.1.0 Cash Drawer ...................................................................................................................................20
6.1.1 First Utility..............................................................................................................................20
6.1.2 Second Utility ........................................................................................................................22
6.2.0 Printer..............................................................................................................................................24
6.3.0 Keyboard.........................................................................................................................................25
6.4.0 Scanner...........................................................................................................................................26
6.5.0 Magnetic Stripe Reader (MSR).......................................................................................................26
7.0 Q & A ........................................................................................................................................................27

Introduction
This document contains examples and information in regards to HP Point of Sale (POS) accessories.

1.0 List of Accessories

1.0.1 Hardware
HP Product Name
HP Cash Drawer
HP USB POS Keyboard
HP USB Receipt Printer
HP USB Barcode Scanner
HP USB Mini-MSR

Description
Cash Drawer
POS Keyboard with touchpad without the
top rows of keys.
Thermal Printer
Scanner
Magnetic Strip Reader (MSR)

Connector Type
RJ45 from printer.
USB
USB
USB
USB

1.0.2 Accessory Drivers

HP Product Name
HP Cash Drawer
HP USB POS Keyboard
HP USB Receipt Printer
HP USB Barcode Scanner
HP USB Mini-MSR

Description
Cash Drawer
POS Keyboard
Thermal Printer
Scanner
MSR

Version
3.0.11
2.31

1.0.3 OPOS and CCO Drivers/Application

On the HP rp5000 Microsoft Windows XP Pro images, the OPOS drivers for the thermal printer / MSR
have been installed in the image. The Common Control Object (CCO) version 1.8.001 has been
installed and registered in the Windows XP Pro image.
The OPOS and Windows drivers for the accessories may be installed from the HP POS software and
documentation CD included in the accessory after market kit or from the HP rp5000 Windows XP Pro
image if they are not already present on your image.

2.0 Port Information

2.1.0 Ports
The HP rp5000 uses a board in place of an expansion slot for 3 powered USB ports (two 12V
USB ports & one 24V USB port); the fourth powered USB board is on the motherboard.
The following are the connectors on the back of the unit:
Qty
2
6

1
4
1
1
1

Description
PS2 Mouse & KB
USB
2 - 5V USB port
3 - 12V USB port
1 - 24V USB port
LPT1
Serial {power configurable}
VGA
Line-In
NIC

The following are the I/O connectors on the back of the unit:

The 12V and 24V powered USB connectors are keyed differently. The following is a close
up of 3 powered USB ports (two 12V and one 24V):

3.0 Accessories Connection

The USB accessories should be installed after the Windows XP Pro operating system has been unbundled.
HP recommends installing one accessory at a time, which will help determine which accessory has an issue if
an accessory does not function. By installing one accessory at a time, Windows may install the native drivers
with very little user interaction needed during the native driver installation.

3.1.0 Hardware
3.0.1 Cash Drawer
The cash drawer will be attached to the back of the printer using a RJ12 type connector (the
smaller connector).
NOTE: You must use the cable that is provided with the cash drawer in order for the cash
drawer to operate correctly.
The following are the cash drawer cable connectors:

The smaller connector connects to the back of the printer, the larger connector connects to the
bottom of the cash drawer.
The following is the bottom of the cash drawer where the connector for the cash drawer cable
connects to:

The following is the back of the printer with the cover closed:

The following is the back of the printer with the cover open:

Close-up of powered USB connector on back of the printer:

Close-up of cash drawer connector on the back of the printer:

3.0.2 Printer
The print will be installed in the 24V USB (powered) port.
The following is the I/O connectors on the back of the HP rp5000 computer:

The 24V powered USB port is where the printer USB cable will plug into. This port is keyed
differently than 12V powered USB connector:

3.0.3 Bar Code Scanner / MSR / Keyboard

The bar code scanner / MSR / keyboard may be plugged into any free USB port. One may
plug in a 5V USB (regular USB device or non-powered USB device) into a power USB port. In
this configuration the power portion of USB port is not utilized.

4.0 Windows Driver Installation

Please install the Windows drivers for all of the accessories prior to install the OPOS drivers for the
accessories.

4.1.0 Cash Drawer RJ45

There are no drivers for the cash drawer. Confirm that the cash drawer is connected to the
back of the printer via the cash drawer cable.

4.2.0 Printer
On the HP rp5000 unit for Windows XP Pro the drivers are installed on the image from the
factory. When the USB connector is attached to the unit, Windows will load the drivers for
the HP POS printer.
If the Windows drivers are needed they can be found on the HP POS software and
documentation CD included with the accessory after market kit in the x:\Receipt Printer\USB
sub-directory, where x represents the CD drive letter. On the HP rp5000 images that have
the drivers preloaded, the Windows USB printer drivers can be found in
C:\COMPAQ\POS\POS Printer USB sub-directory.
The following is the Device Manager window when the printer is connected to the unit via the
USB cable and Windows has found the device.

10

The following is the Device Manager window after the driver has been loaded:

11

4.3.0 Keyboard
The HP POS keyboard uses native drivers for Windows XP Pro. Windows will load several
drivers for the keyboard and touch pad. If during the driver installation, Windows displays
the new hardware wizard, the user needs to accept the defaults that appear during the
hardware wizard GUI (for the first screen you may select the no option) and the native drivers
will be loaded. Please refer to If prompted for native driver location (New Hardware Wizard)
section. If prompted for the driver installation you may need to go through the new hardware
wizard 5 or 6 times to load the Windows HID drivers.

12

The following is the Device Manager window after all the drivers are loaded for the HP POS
keyboard:

13

4.4.0 Scanner
The HP POS scanner uses native drivers for Windows XP Pro. If during the driver
installation Windows displays the new hardware wizard, the user needs to accept the defaults
that appear during the hardware wizard GUI (for the first screen you may select the no
option) and the native drivers will be loaded. Please refer to If prompted for native driver
location (New Hardware Wizard) section.

The following is the Device Manager window after all the drivers are loaded for the HP USB
Barcode Scanner:

14

4.5.0 Magnetic Stripe Reader (MSR)

The scanner is natively supported by Windows XP Pro as a Human Interface Device (HID). If
during the driver installation Windows displays the new hardware wizard, the user needs to
accept the defaults that appear during the hardware wizard GUI (for the first screen you may
select the no option) and the native drivers will be loaded. Please refer to If prompted for
native driver location (New Hardware Wizard) section.

The following is the device manager window after all the drivers are loaded for the HP USB
Mini MSR:

15

4.6.0 If prompted for native driver location (New Hardware Wizard)

The MSR / Scanner / POS keyboard use the native driver that comes with Windows XP Pro.
When you plug in one of these devices you receive the Windows New Hardware Wizard
dialog. The user needs to accept the defaults to install the drivers. Depending on the device
you may not receive all the screens that are shown below to load the native drivers.
For the question Can Windows connect to Windows Update to search for software? user
should select the option NO, not this time:

16

For the following screens accept the default option:

17

When finished, click FINISH to complete the installation of the native drivers.

18

5.0 OPOS Driver Installation

On the HP rp5000 Windows XP Pro images the OPOS drivers for thermal printer / MSR have been installed
in the image. The Common Control Object (CCO) version 1.8.001 has been installed and registered in the
Windows XP Pro image.
The OPOS and Windows drivers for the accessories may be installed from the HP POS software and
documentation CD included with the after market kit accessory or from the HP rp5000 Windows XP Pro
image if they are not already present on your image.

5.1.0 OPOS and CCO Drivers/Application

The Common Control Object drivers version1.8.001 can be found on the CD in x:\CCO
sub-directory, where x represents the CD drive letter. On the HP rp5000 images that have
the drivers installed the Windows printer drivers can be found in C:\COMPAQ\POS\CCO
sub-directory. Launch the OPOSCCOS-1_8_001.EXE file that is found in this sub-directory
and follow the instructions that are presented on the screen.

5.2.0 Cash Drawer RJ12

The OPOS drivers for the cash drawer are included in the printer driver installation.

5.3.0 Printer
The OPOS drivers can be found on the HP POS software and documentation CD included
with the after market kit in x:\Receipt Printer\OPOS sub-directory, where x represents the
CD drive letter. On the HP rp5000 images that have the drivers installed, the Windows
printer drivers can be found in C:\COMPAQ\POS\POS Printer OPOS\OPOS Drivers subdirectory. Launch the INSTALL.BAT file select YES to the registry question.

5.4.0 Keyboard
There are no OPOS drivers needed for this device.

5.5.0 Scanner
There are no OPOS drivers needed for this device.

5.6.0 Magnetic Stripe Reader (MSR)

The OPOS drivers can be found on the HP POS software and documentation CD included
with the after market kit in x:\MSR\OPOS sub-directory, where x represents the CD drive
letter. On the HP rp5000 images that have the drivers installed the Windows printer drivers
can be found in C:\COMPAQ\POS\MSR OPOS sub-directory. Launch the SETUP.EXE file
that is found in this sub-directory and follow the instructions that are presented on the screen.

19

6.0 Confirmation that Accessories are working outside of the Point of Sale Application
If you have finished installing the drivers from the previous section, please select the re-start option
in Windows to ensure the drivers are fully started/loaded.
The utilities that are mentioned in the following sections are designed to be used to confirm that the device is
properly attached to the unit and if appropriate, the OPOS drivers are able to communicate to the device
properly. The utilities are not intended for everyday usage or to replace the point of sale application.

6.1.0 Cash Drawer

There are no drivers for the cash drawer. You need only to confirm the cash drawer is
connected to the back of the printer via dash cash drawer cable.

The cash drawer may be tested with one of two utilities. The first utility will only test the cash
drawer; the second utility will allow you to test both the cash drawer and the printer.
6.1.1 First Utility
The following is overview of the steps to test the cash drawer followed by details steps:
1. Start the A794_OPOS_SampleApp.exe application. This application is included
on the POS software and documentation CD with the POS accessory after market
kit, in x:\Cash_Drawer\Sample Application sub-directory, where x represents the
CD drive letter or on the HP rp5000 image in the C:\Compaq\POS\Cash Drawer
Printer OPOS sub-directory.
2. Click on Cash Drawer
3. Close the cash drawer and the GUI should give the status that the cash drawer is
closed.

Start the OPOS printer sample application

The cash drawer installation may be tested using the OPOS printer sample application.
This application is included on the POS software and documentation CD with the POS
accessory after market kit in x:\Cash_Drawer\Sample Application sub-directory,
where x represents the CD drive letter or on the HP rp5000 image in the
C:\Compaq\POS\Cash Drawer Printer OPOS sub-directory. Once in this subdirectory run A794_OPOS_SampleApp.exe.

20

The following is the main GUI of the A794_OPOS_SampleApp application when it is

launched:

After clicking OPEN CASH DRAWER the utility should show the status of OPEN for
the cash drawer.

21

After clicking the closing the cash drawer button the utility will show the status of the cash
drawer as Cash Drawer is Closed or Not Connected.

6.1.2 Second Utility

The following is overview of the steps to test the cash drawer followed by details steps:
1. Start the HPSampleApp.EXE application found on the POS software and
documentation CD, included with the POS accessory after market kit, in
x:\Receipt_Printer\Sample Application sub-directory, where x represents the CD
drive letter or on the HP rp5000 image in the C:\Compaq\POS\POS PRINTER
OPOS sub-directory.
2. Click Cash Drawer
3. Click OPEN
4. Click ENABLE
5. Click OPEN and the cash drawer should open. The GUI should also show status
that the cash drawer is open.
6. Close the cash drawer and the GUI should give the status that the cash drawer is
closed.

Start the OPOS printer sample application

The cash drawer installation may be tested using the OPOS printer sample application.
This application is included on the POS software and documentation CD with the POS
accessory after market kit in x:\Receipt_Printer\Sample Application sub-directory, where
x represents the CD drive letter or on the HP rp5000 image in the
C:\Compaq\POS\POS PRINTER OPOS sub-directory. Once in this sub-directory run
HPSampleApp.EXE.

22

The following is the main GUI of the HPSampleApp sample application when it is
launched:

When you select OPEN / ENABLE and the status should state OPOS_SUCCESS as
shown below in the screen capture.
Select OPEN DRAWER, the drawer should open and status should change to OPEN:

23

When you close the drawer the status changes to CLOSED:

6.2.0 Printer
The following is an overview of the steps to test the printer followed by details steps:
1. Start the HPSampleApp.EXE application. This application is included on the POS
software and documentation CD with the POS accessory after market kit in
x:\Receipt_Printer\Sample Application sub-directory, where x represents the CD drive
letter or on the HP rp5000 image in the C:\Compaq\POS\POS PRINTER OPOS subdirectory.
2. Click Printer
3. Click OPEN PRINTER
4. Click CLAIM PRINTER
5. Click ENABLE PRINTER
6. Click Print Normal. The information typed in the Sample Text to Print box will be sent
to the printer.
7. To test bitmap or barcode print to the printer:
a. If you have not enabled the printer, complete steps 1 7 above.
b. Click on Bitmap & Barcode Tests
Bitmap
i. There are three test bitmaps (GRID.BMP / HP.BMP / TEST.BMP) that
can be used. They are located in the C:\Compaq\POS\POS Printer
OPOS directory or on the POS software and documentation CD in the
x:\Receipt_Printer\Sample Application sub-directory. Put in the
complete directory name and bitmap that you would like to use in testing
the portion of the printer
ii. Select the bitmap alignment (left / center / right).
iii. Select Ill set it option. Set it to 500 in the Bitmap Width.

24

iv. Click on PrintBitmap button. The printer should have printed the selected
bitmap.

Barcode
i. Select the bar code alignment (left / center / right).
ii. Select Human Readable Characters (Above / Below / None).
iii. Select Bar Code Width (Small / Medium / Large)
iv. Select Interleaved 2 of 5 in the drop down box.
v. Type in the text.
vi. Click on PrintBarCode. The printer should have printed the barcode.

6.3.0 Keyboard
Use the keyboard like a standard keyboard and the touchpad will function like a mouse.

25

6.4.0 Scanner
In order to test the scanner one can open an application like Microsoft Notepad and scan a
barcode. You may use one of the barcodes below for testing if you do not have an item with
a barcode handy.

6.5.0 Magnetic Stripe Reader (MSR)

Open Microsoft Notepad and scan a credit card. In Notepad you will get what appears as
nonsense along with credit card information (%B, ^ characters are couple of examples). In
Notepad this is OK.

26

7.0 Q & A
Question: When I run the sample application I receive a message stating dependencies not correctly
registered. How do I correct this?
Answer: If you run the cash drawer sample application and receive the following screen, it indicates that
either the CCO or the OPOS drivers are not installed and registered. Install the CCO drivers and install
the printer OPOS package. After the installation is complete restart Windows.
Cash Drawer Sample Application Error message:

Printer Sample Application Error message when you click on cash drawer option

Printer Sample Application Error message when you click on printer option

27