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DSL Unstable and Disconnects Often Due To Telephone Line Noise!

The user was experiencing an unstable and often disconnecting DSL connection. After a frustrating night, they realized the culprit was a faulty ADSL splitter that was inducing noise on the phone line. Consulting a technician, they were advised to replace the phone line and install a new splitter. Common causes of internet problems include faulty phone lines with noise, bad quality splitters that amplify noise, and low SNR margins below 8dB. Troubleshooting steps include checking for a dial tone without the modem, replacing the splitter, and reviewing connection statistics for errors and SNR/attenuation levels in the router settings.

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Bhaskar
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48 views3 pages

DSL Unstable and Disconnects Often Due To Telephone Line Noise!

The user was experiencing an unstable and often disconnecting DSL connection. After a frustrating night, they realized the culprit was a faulty ADSL splitter that was inducing noise on the phone line. Consulting a technician, they were advised to replace the phone line and install a new splitter. Common causes of internet problems include faulty phone lines with noise, bad quality splitters that amplify noise, and low SNR margins below 8dB. Troubleshooting steps include checking for a dial tone without the modem, replacing the splitter, and reviewing connection statistics for errors and SNR/attenuation levels in the router settings.

Uploaded by

Bhaskar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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DSL unstable and disconnects often due to Telephone line Noise!

I have been facing this dreadful problem in the past few days with my BSNL internet connection.
The worst thing is the DSL is very unstable (blinks frequently) and disconnects very often and
most cases i cant even work for 5 minutes. Whenever the DSL becomes unstable, i have often
noticed that the SNR margin (signal to noise) goes less than 8db and at times even negative. Plus
i have noticed more than 100 superframe errors which i believe arent supposed to happen! The
phone line is just ok but i did hear`crack crack` line noise and
I realised after a frustating night, the culprit was faulty ADSL splitter which induced a lot of
noise in the line. Be careful that most cheap splitters are not good quality and may amplify the
line noise. After consulting with phone technician i was asked to replace the phone line and the
new splitter.
If you face any problems, the culprit may be well near you like faulty adsl splitter or a faulty
telephone cable.

Troubleshooting
To successfully fix the problem follow the steps.
1. Take out your phone cable out of modem and plug into your phone and see if you can hear
phone dial tone properly. DSL lights may not blink or become unstable if you have faulty phone
line or have lot of noise in it.
2. Double check the ADSL splitter and this is the most common cause of internet problems. Go
to electronic store and buy it and see if that works. It just costs about $1 and may well solve all
your problems.

3. To check the statistics of the connection, login to your modem/router using


http://192.168.1.1/ or http://192.168.168.1/ using your login and password and check the DSL
connection statistics

If you see lot of super frame errors, then surely the packets are getting lost in the transmission.
Below is a very short guide on the numbers involved.
SNR Margin (Signal to Noise Ratio Margin) You have to watch out for SNR Margin (usually
in 20s) and if it is too low you may get disconnected often.
Line Attenuation It measures loss of signal over distance and its value in 20s means excellent
SNR Margin
A higher signal to noise ratio will result in less errors.

6bB. or below = Bad experience intermittent synchronisation problems.

7dB-10dB. = Fair

11dB-20dB. = Good

20dB-28dB. = Excellent

29dB. or above = Outstanding

Attenuation Rates
Attenuation is the loss of signal over distance. Unfortunately, dB loss is not just dependent on
distance. It also depends on cable type and length of the cable, including location other
connection points on the cable.

20bB. and below = Outstanding

20dB-30dB. = Excellent

30dB-40dB. = Very Good

40dB-50dB. = Good

50dB-60dB. = Poor and may experience connectivity issues

60dB. and above = Bad and will experience connectivity issues

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