Unit-1 Part-1
Unit-1 Part-1
of Information Systems
What is a system?
A group of interrelated or interacting elements
forming a unified whole, OR
A group of interrelated components working
together toward a common goal by accepting
inputs and producing outputs in an organized
transformation process (dynamic system).
Five basic interacting components:
Input
Output
Control
Information Technologies
Data Processing
Processes transactions and produces reports.
Represents the automation of fundamental,
routine processing to support operations.
Information Systems
Information System (IS). Collects, processes,
stores, analyzes and disseminates information
for a specific purpose.
Computer-based Information System (CBIS).
An information system that uses computer
technology to perform some or all of its
intended tasks.
Definition of an Information
System
An information system can be any organized combination of
people, hardware, software, communication networks, and
data resources that collects, transforms, and disseminates
information in an organization.
People have relied on information systems to communicate
with each other using a variety of physical devices (hardware),
information processing instructions and procedures
(software), communication channels (networks), and stored
data (data resources) since the dawn of civilization.
IS Vs IT
INFORMATION
TECHNOLOGY
Inventory
System
Hardware
Software
Databases
Networks
Other related
components
Payroll
System
INFORMATION
SYSTEMS
Marketing
System
Customer
Service
System
Information Systems
Framework
Information Systems
Framework
An IS Framework for Business Professionals The IS knowledge that a business manager or
professional needs to know include the following:
Foundation Concepts: fundamental behavior, technical, business, and managerial concepts like
system components and functions, or competitive strategies;
Business Applications: major uses of IT for business processes, operations, decision making, and
strategic/competitive advantage;
Development Processes: how end users and IS specialists develop and implement business/IT
solutions to problems and opportunities arising in business; and
Management Challenges: how to effectively and ethically manage the IS function and IT resources
to achieve top performance and business value in support of the business strategies of the
enterprise.
Components of Information
System
People Resources
Hardware Resources
Software Resources
Data Resources
Network Resources
Information Products
People Resources
Specialists: system analysts, software
developers, systems operators
End Users: anyone else who uses information
systems
Hardware Resources
Machines: computers, video monitors,
magnetic disk drives, printers, optical scanners
Media: floppy disk, magnetic tape, optical
disks, plastic cards, paper forms
Software Resources
Programs: operating system programs,
spreadsheet programs, word processing
programs, payroll programs
Procedures: data entry procedures, error
correction procedures, paycheck distribution
procedures
Data Resources
Product Descriptions, customer records,
employee files, inventory databases
Network Resources
Communications media, communications
processors, network access and control
software
Information Products
Management reports and business documents
using text and graphics displays, audio
responses, and paper forms
Major Roles of IS
Support
Competitive
Advantage
Support
Business
Decision Making
Support of
Business Processes and Operations
Major Roles of IS
Three major roles of the business applications of information
systems include:
Support Business Processes involves dealing with information
systems that support the business processes and operations in a
business.
Support Decision Making help decision makers to make better
decisions and attempt to gain a competitive advantage.
Support Competitive Advantage help decision makers to gain a
strategic advantage over competitors requires innovative use of
information technology.