Student Handbook
Student Handbook
CSH2.2-130815
Table of Contents
Note: For more details on policy and programs see the academic catalog.
7
Introduction
LetterfromChiefAcademicOfficer
History
LegalGovernance
9
10
AccreditationandStateLicensing
NationalAccreditation
10
StateLicensing
10
Mission,Vision,Values,andStudentLearningOutcomes
11
Administration
13
AcademicYear,Holidays,ContactInformationandHoursofOperation
14
AcademicYear
14
Holidays
14
ContactInformation
14
HoursofOperation
16
AcademicFreedom
17
Admissions
18
AdmissionRequirements
18
ApplicationProcess
18
EnrollmentAgreement
18
StudentIdentityVerificationProcedures
StudentPortalAccess
EMail
StudentVerification
19
19
19
19
20
ProgressingThroughtheCourse
StudentPortal
20
Exams
20
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Top5CharacteristicsofanEffectiveStudySpace
21
StudyGoalsandObjectives
21
StudentsUseofRubricsandAnswerKeys
23
24
AcademicInformation
InstructionalModel
24
AcademicAdvising
24
CourseLoad
CareerCertificate
CareerDiploma
24
24
24
EnrollmentStatus
24
TranscriptsandGradeReports
25
CourseFormatandAccountAccess
25
CommunicationwithStudents
26
TextbooksandShipments
ShipmentErrors
ReplacementFees
27
27
27
Community
27
LiveOrientation
28
ClassesandAssignments
28
CareerCourseCompletionTime
28
CareerCertificateCompletionTime
29
30
AcademicPolicies
AcademicHonestyPolicy
30
RevocationofDiploma/CertificatePolicy
32
GradingPolicy
33
StudentConductPolicy
34
EmailCommunicationPolicy
34
Exam/AssignmentRetakePolicy
OfflineStudents
OnlineStudents
34
34
34
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Registrar
35
AcademicDismissal
35
AdministrativeCancellation
35
36
ScholarshipandAwards
GaryKeislingACCESSScholarship
36
DETCStudentoftheYearAward
36
LibraryServicesandLearningResourceCenter
37
TechnologyRequirements
38
Tuition,Fees,andPaymentOptions
39
Tuition
39
Fees
39
PaymentOptions
41
PaymentMethods
42
Reenrollment
42
RefundPolicy
43
VAEducationalProgram/Cancellation/RefundPolicy
44
RightsandResponsibilities
45
StudentResponsibilities
45
MaintenanceandConfidentialityofStudentRecords
45
FERPAPolicyStudentRighttoPrivacyPolicy
46
GradeChallengePolicyandProcedures
47
StudentComplaintPolicy
48
StudentGrievancePolicy
49
NonDiscriminationPolicy
50
StudentswithDisabilitiesAct
50
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GraduationPolicy
GraduationRequirements
51
GraduationItems
51
GraduationwithHonors
51
GraduationCeremony
51
CareerServices
52
ListofCareerCourses
54
InstructorsandAcademicAdvisors
55
Instructors
55
AcademicAdvisors
60
AppendixA:IntellectualProperty
62
AppendixB:Forms
63
VerificationofDisabilityForm
64
GradeChallengeForm
66
StudentComplaintForm
68
CSH2.2-130815
Introduction
Letter from Chief Academic Officer
Dear Ashworth Student:
Congratulations on selecting Ashworth College. As you begin your career program, I
encourage you to plan time for your studies.
It takes discipline to complete a diploma or certificate program at a distance. Many people
have proven that this can be done very effectively. I hope you will take advantage of the
flexibility of learning at the time and place of your choosing.
Your courses have been carefully prepared, using the finest textbooks available.
The instructional team and staff at Ashworth College are exceptional in their fields, and in
developing and supporting distance learning programs.
Please read this Student Handbook carefully. It provides helpful study guidance and
information on our policies and programs. See the academic catalog for full program
details.
Stay focused and set a specific time to study on a regular basisand soon I will be writing
to you as a graduate of our diploma or certificate program.
Warm regards,
CSH2.2-130815
History
Since its founding in 1987, Professional Career Development Institute (PCDI) has developed
a large selection of distance-learning programs and has enrolled over 2 million students in
its high school, career, and degree programs.
PCDI was started as a career school that offered one career course. Early programs focused
on vocational and avocational education pathways for students, with the career school
growing to offer over 60 career diploma programs today.
James Madison High School (JMHS) was established in 1996 to aid students who need a
flexible approach to a high school education. JMHS provides the curriculum needed for
students to complete one to four years of high school course work leading to a high school
diploma. The JMHS program enrolls students from all over the world.
In 2000, PCDI established Ashworth College to offer associate degree programs to students
who need a flexible approach to a college education. Ashworth College started offering
masters degree programs in 2004 and bachelors degree programs in 2007.
In 2007, all schools under PCDI merged under the Ashworth College umbrella. Today, we
offer 2 high school programs, 10 career certificates, over 60 career diplomas, 15
undergraduate certificates, 29 associate degrees, 7 bachelors degrees, 6 graduate
certificates, and 10 masters degrees.
All Ashworth course and program offerings are accredited by the Accrediting Commission of
the Distance Education and Training Council (DETC); the Accrediting Commission of DETC is
listed by the U.S. Department of Education as a nationally recognized accrediting agency.
James Madison High School is a regionally accredited online high school with accreditation
from the AdvancED Southern Association of Colleges and Schools Council on Accreditation
and School Improvement (SACS CASI).
Students have the opportunity to begin their high school education at JMHS and continue on
to pursue their career and college aspirations with Ashworth College via flexible, affordable,
and accredited distance-education programs.
Ashworth College occupies a 32,000-square-foot facility that houses all departments of the
College and is located at 6625 The Corners Parkway in Norcross, Georgia.
CSH2.2-130815
Legal Governance
Professional Career Development Institute, LLC (PCDI, LLC) owns the Ashworth schools.
Distance Education Company (DEC) and PCDI Canada are wholly owned subsidiaries by
PCDI, LLC. In 2009, PCDI, LLC was acquired by Sterling PCDI Acquisition Corporation.
PCDI, LLC operates three schools: Ashworth College, Ashworth Career, and
James Madison High School.
DEC operates the New York Institute of Photography, the New York Institute of
Art and Design (formerly Sheffield School), and the New York Institute of Career
Development.
PCDI Canada offers Ashworths career and high school programs in Canada.
The Board of Directors is comprised of the following members.
Steve Isaac, Board Chairman
Rob Klapper, Chief Executive Officer, Ashworth College
Jason Rosenberg, Principal, Sterling Partners
Kelly Gay, Member
Randy Whitchurch, Member
Tom OKeefe, Member
Jeff Keith, Member
Phil Handy, Member
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State Licensing
Ashworth College is authorized by the State of Georgia Nonpublic Postsecondary Education
Commission to offer instruction in career programs, and associate, bachelors, and master's
degree programs.
State of Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, Georgia 30084-5305
770-414-3300
770-414-3309 (Fax)
www.gnpec.org
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Leading: we will serve more students than any other online learning institution
Non-traditional: we are a progressive company markedly different from traditional
brick-and-mortar institutions given our course offering, online delivery and affordable
pricing
Learning: we enable students to acquire the requisite knowledge and skills in their
area(s) of interest
Institution: we are an established organization that provides recognized
certification and accreditation
People: the students who embody the Ashworth community
Motivated to improve their lives: students attend Ashworth to enhance their lives
by achieving a career goal, learning a vocation/hobby, or serving as a role model to
others.
Mission Statement
Empower students to achieve their aspirations through flexible, convenient, affordable, and
highly relevant educational programs.
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Values
Access - We believe anyone who wants to learn should have access to affordable,
quality education anytime, anyplace.
Accountability - We set measurable goals and are accountable to students and to
each other for our actions, performance, and results.
Integrity - We operate with the utmost integrity, and treat both our fellow
colleagues and our students with dignity and respect.
Passion - We believe we can make a difference in peoples lives and want to help
each student, faculty and staff member in our diverse community realize his or her
individual potential.
Teamwork - We are committed to collaboration and communication among
students, faculty, and staff, as both are essential to achieving great outcomes for
students and our company.
Excellence - We strive to uphold high standards in our academic programs, student
experience, and support services, and are continually seeking ways to improve each
of these areas.
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Administration
Robert Klapper - Chief Executive Officer
Leslie Gargiulo, Ph.D. - Chief Academic Officer
Joi Barkley, Ed.D. Faculty Dean
John Riser - Director of Education Operations
LaToya Leary - Academic Operations Manager
Eric Ryall Registrar
Stephanie Gritz Learning Resource Center Director
Deepa Chadha Director of Product Development
Mandy Norton Product Development Manager
Nicole Burris Product Development Manager
Darlene Craft Student Services Manager
Melissa Maddox - Business Services Manager
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Holidays
Ashworth is closed on the following holidays:
New Years Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
Contact Information
The following information may be used to contact Ashworth College. Students should
provide their name and student number on all communications with Ashworth staff.
Mailing Address:
Ashworth College, Suite 500
6625 The Corners Parkway
Norcross, GA 30092
E-mail:
Web site:
Community Web site:
[email protected]
www.ashworthcollege.edu
www.ashworthcommunity.com
Registrars Office:
E-mail:
Fax (for forms, etc.):
Fax (for transcripts):
[email protected]
770-417-3030
770-729-8578
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Phone Guide
Department
Phone Number
AcademicAdvisors
18002247234
Admissions(Nonstudents)
18003627070
Main
7707298400
MilitaryServices
18777587630
StudentServices
18002247234
Department
TypesofFaxes
7707297290
Military
CorporatePartnerships
BusinessServices
EducationServices
7707299389
Lessons
Life/WorkExams
MandatoryGradedAssignments
SemesterExams
AllTranscripts
TranscriptWaivers
HomeschoolPortfolios
Registrar
7704173030
MiscellaneousDocuments
StudentServices
7704177289
Career,DegreeandHighSchoolVerifications
StudentServices
7707290961
BookWaivers
FinancialInformation
InSchoolDeferments
MiscellaneousForms
MultipleChoiceExams(OfflineStudents)
ProctorNominationForms
ShipmentWaivers
StudentAccountChanges
Registrar
7707298578
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Hours of Operation
Academic Advisement
8:30 a.m. 8:30 p.m. (Monday Friday) Eastern Standard Time
Student Services
8:30 a.m. 9:00 p.m. (Monday Friday) Eastern Standard Time
8:30 a.m. 5:00 p.m. (Saturday) Eastern Standard Time
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Academic Freedom
Ashworth College recognizes that each faculty and instructional team member will
express his or her opinions and philosophies freely without censorship.
The thorough discussion of topics from diverse perspectives within the faculty and
instructional team members subject areas is encouraged. However, the discussion of
controversial subject matter outside of each faculty and instructional team members
area of expertise is strongly discouraged within courses.
Noting that debate is at the heart of academic freedom, faculty and instructional
team members have a particular obligation to promote conditions of free inquiry and
to further public understanding of academic freedom.
Ashworth College expects its faculty and instructional team members to maintain
high standards of professional conduct in all communications with students at all
times.
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Admissions
Admission Requirements
Although Ashworth does not have prerequisites for enrollment into career diploma and
career certificate programs, it is recommended that applicants should have completed their
High School diploma or equivalent before enrolling.
Application Process
Enrollment Agreement
The Enrollment Agreement (the Agreement) is a legally binding contract when signed by
the student and accepted by Ashworth at its offices in Georgia and is governed by Georgia
law. The student signature on the Agreement indicates that the student has read and
understood the terms of the Agreement, has read and understood any literature received
from Ashworth, and believes that he/she has the ability to benefit from the course selected.
An electronic signature is a binding signature. Prospective students are encouraged to read
through the catalog and materials prior to enrolling.
Shipments of course materials will be suspended for not returning a signed enrollment
agreement.
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Student Portal
The student portal can be accessed through the Ashworth Community:
www.ashworthcommunity.com
The link to the student portal will be in the top right hand corner of the screen. After a
student has entered the portal, they will see several useful tools to help manage their
account information. When the student is ready to take an exam they will click on the
Exams link to enter their responses.
Exams
There are Achievement Exams at the end of each lesson in a course. Some course
shipments have only a few units and some have many more. The Achievement Exams may
be multiple-choice questions, handwritten exams with various types of questions, or specific
projects.
Important: Multiple exams should not all be submitted at once. Always wait on the
feedback and exam results before submitting another exam. Learn from the feedback and
results for the next exam so that there is continual improvement. The student can start
studying their next lesson but it is important to know the results of the previous exam
before submitting the next exam.
Please note that handwritten exams are also hand graded. This means that the results will
not be returned as quickly as with a multiple choice exam. Students should allow ample
time for the projects and handwritten exams to be processed. Under normal
circumstances graded exams are returned to students in 5-10 business days.
A Place to Study
Just as there are certain study techniques that work better for each students learning
styles, there are also study environments that are more in sync with each learning style. Of
course, there are general guidelines that apply to every style and that are certainly worth
mentioning.
No matter how hard a student may try, they can NEVER learn while watching TV or talking
on the phone. Students may struggle through and grasp some level of learning, but will be
functioning at a level far below their potential.
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Study Tips
Believe in Yourself Your brain is a complex piece of work and has genius
capacity. It takes time and effort, but if you believe in yourself, you will reach your
true and full potential.
Discipline Yourself Self-control and discipline are the cornerstones to success.
Self-discipline is what makes you keep going when the going gets tough, and this is
how study techniques become second nature. When your self-discipline gives you the
strength to maintain your study skills, this is when your true abilities will soar.
Be Persistent Keep on keeping on! Persistence is more important than
intelligence, luck, and talent.
Divide and Conquer Analyze the task, divide it into smaller, separate tasks, and
put the tasks in priority. Start with the first small step, complete it, and then cross it
off the list.
Become an Information Filter You need to learn to distinguish between what is
important to remember and what is not. This takes practice to filter out the
unnecessary information and even more practice to be confident that you have
focused on the correct material.
Practice Output as Well as Input Think of your brain as a computer. The
information you study is data INPUT. Your brain processes this information and turns
it into useful information or OUTPUT. It is up to you to devise several patterns of
output so information can easily be recalled.
Do Not fear Mistakes Dont be afraid to try something new just because youre
afraid you may get it wrong the first time. Remember: take an action and if you
make a mistake, review the results and identify the mistakes, decide how to do it
better the next time, and then do it again-- only better.
Use all of your different intelligences to Create Study Tools As you develop
your own toolbox of study skills, make use of as many different types of intelligences
as possible. Combine as many as you can as often as you can and create a study
skills toolbox that empowers you in every way.
Always Be Active All study, reading, and listening skills come down to one thing:
You need to USE it. DO something with it. Think about it and evaluate it, and then
WRITE IT DOWN.
PreparePreparePrepare Quality preparation makes the difference between
mediocre performance and excellent grades. Prepare your study environment, your
attitude, and your focus, and youll be amazed at the difference.
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2013
3 Career Student Handbook
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Academic Information
Instructional Model
Ashworth aims to provide students with engaging, comprehensive, and high-quality
curriculum in a flexible and convenient online learning environment. The school strives to
meet the educational goals of its students while giving them the opportunity to set the pace
of their learning on a schedule that is compatible with their lifestyles and
personal/professional commitments.
Ashworths enrollment model is an open-enrollment track wherein students can enroll in
courses and certificates at any time without having to wait for a class start date. The
learning model is self-paced within certain maximum time limits per course and/or
certificate. Ashworths instructional model is comprised of an instructional team approach.
The instructional team includes academic advisors, dedicated instructors, subject matter
experts, course authors, and support staff. Ashworths team is available to work with
students as needs arise. The team approach allows Ashworth to customize support to
individual student needs.
Academic Advising
We encourage students to take advantage of the knowledgeable academic guidance
available through our academic advisement team by e-mail, mail, or phone. All student
questions and inquiries will be responded to in a timely manner by Ashworth academic
advisors and the customer service team. Through the Ashworth online Student Portal,
students may review course materials; track lesson progress, shipments, and grades; check
account balances and make tuition payments; request academic guidance or customer
support; access the online library; and participate in the student community.
Course Load
Career Certificate
To earn an Ashworth College career certificate, a student must complete all lessons in the
program with a minimum overall grade of 70. The number of lessons in career certificate
programs varies depending on the program.
Career Diploma
To earn an Ashworth College career diploma, a student must complete all lessons in the
program with a minimum overall grade of 70. The number of lessons in career diploma
programs varies depending on the program.
Enrollment Status
Ashworths learning model is self-paced within certain maximum time limits per course
and/or certificate. Students can set their own schedules to complete lessons as long as they
meet the minimum and maximum allowable time frames for each course and certificate. For
information on the time frame allowance, see the Completion Time section.
Students who would like Ashworth to verify their status should contact the school to request
a status letter. Students must be working on at least the second course module and be
current in their tuition payments before Ashworth can send a status letter.
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Syllabus
Student Handbook
Career Guide
Textbook
Lecture Notes
Lessons
Reading Assignments
Multiple-Choice Exams
Hand-Graded Assignments
Ashworth Career students access their student account information, online courses, and the
student portal via the Ashworth Student Community.. All online courses reside on a custom
version of the Sakai Learning Management System. Ashworths online courses are designed
to be engaging, user-friendly, and easy to navigate. Students can perform the following
tasks online via the Student Portal and learning management system.
1.
2.
3.
4.
5.
6.
7.
8.
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Community
The Ashworth College Community is a fully interactive, student-driven, and staff-supported
virtual campus that provides students a complete social learning experience from the day
they enroll to graduation and beyond. The Community is comprised of different spaces that
correspond to the various areas of study offered at Ashworth. There are over 60 groups
supporting each program of study that students are enrolled in. Since its launch in January
2011, the Community has grown to more than 125,000 members. What makes the
Ashworth Community special is that members have the unique opportunity to connect with
other students, academic advisors, and instructors on their own terms, get real-time
support from anywhere at any time, attend weekly live streaming video events, receive
personalized advice from career experts, and apply for new jobsall while making new
friends, sharing opinions and experiences. Ashworth College also actively supports more
than 40,000 students on the Ashworth Facebook and Twitter networks. The Ashworth
College Community integrates the best interactive and academic elements to create a fully
supported social learning experience for our students. Visit the Community at
http://ashworthcommunity.com.
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Live Orientation
Ashworth hosts "live" streaming video chats 2-3 times each week in which Student Advisors
orient new students on everything they need to know in order to successfully get started
with their course/program. Student Advisors guide new students through activating their
student account, accessing their course materials, requesting transcripts, submitting exams,
and learning how to best take advantage of all the resources that are available to them. The
format is highly personalized and fully interactive. Ashworth advisors speak to new students
via streaming video, and students are able to ask questions via online chat, all of which are
answered in "real time" by the advisors. Ashworths Orientation chats are hosted within our
Student Community, but are also simultaneously streamed to multiple sites such as
Facebook and Twitter to reach as many new students as possible. Students who are unable
to attend one of our live Orientation chats can watch the archived sessions at any time.
Students are shipped printed course materials for (and/or provided online access to) their
first batch of lesson within a week of enrollment. Subsequent lesson shipments and/or
online access to lesson modules are automatically triggered when the student nears
completion of each batch of lessons. Students can begin their courses immediately upon
enrollment, but are free to set their own pace of study as long as they meet the maximum
completion times for each course or certificate.
Each course is composed of lessons. Each lesson typically contains lecture notes, check your
learning exercises, multiple-choice exams, and assignments. Multiple-choice exams are
auto-graded immediately upon submission and students can view their grades immediately.
Assignments are graded within 7-10 calendar days of students submission, and students
can view their grades along with grader feedback and comments.
End-of-Course Survey
Students are to complete End-of-Course Surveys for each course that they have
completed. The End-of-Course Survey includes questions on student engagement, student
readiness, teacher and academic advisors support, technology, curriculum, resources and
other support. Student feedback through the End-of-Course Survey is an opportunity for
students to have a voice in their program of study and is an essential part of our process of
continual improvement.
Ashworth Career diploma programs are self-paced and students are encouraged to set their
own schedule for completing their coursework. However, Ashworth feels it is important that
students set goals to average completing 1 lesson every 1-2 weeks. If students maintain
this schedule, they can complete their program in 6-12 months. Students should set a pace
that is comfortable for them.
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Ashworth Career certificate programs are self-paced and students are encouraged to set
their own schedule for completing their coursework. However, Ashworth feels it is important
that students set goals to average completing 1 lesson every 1-2 weeks. If students
maintain this schedule, they can complete their program in 3-6 months. Students should set
a pace that is comfortable for them.
Students can track their shipments, access online courses, submit assignments, take
exams, and view grades via the Ashworth Student Portal.
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Academic Policies
Academic Honesty Policy
Academic integrity is the hallmark of excellence and the foundation of higher education
which requires honesty in scholarship, research, and all course work. Students are expected
at all times to submit their own work for all assignments, to present their own work and
ideas in all discussions, and to properly cite original authors and others when referring to
sources used. Students must succeed in their classes and programs without violating the
Academic Honesty Policy.
To preserve the integrity of Ashworth Colleges programs and maintain the high quality of
education, the Faculty and Administration must address any charge of a violation of the
academic honesty policy. At each penalty level the case is reviewed by the Academic Review
Board. The due process procedures include a formal request for inquiry and research to
prove or disprove the charge. A proven violation carries academic penalties. Students who
violate the Academic Honesty Policy will receive a warning on a first offense, will be placed
on probation for a second offense, and will be cancelled from the institution on a third
offense. Students may appeal the cancellation but may not appeal the warning or the
probation. If an egregious violation occurs students may be immediate academically
dismissed from their program. The Academic Review Board reserves the right to issue any
penalty subject to the severity of the violation.
Ashworth College has the right, at its discretion, to review any exams/assignments that
have already been graded and to change the grade if plagiarism is found.
An Ashworth College graduate who is later found after graduation to have plagiarized,
including allowing a student to copy his/her paper, may have his/her diploma revoked as
per the Revocation of Diploma/Certificate Policy.
The result of the investigation may lead to the following disciplinary action that can include
but is not limited to:
Warning
Probation
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Grading Policy
Each course is graded by taking the grade-weighted average of the grades received for the
exams and/or assignments within the course. The following point totals correspond to the
following grades:
PERCENTAGE
LETTER GRADE
STANDARD
90-100
Excellent
80-89
Good
70-79
Satisfactory
<60-69
Failing
Grading Criteria
A = Excellent
The student has demonstrated a thorough understanding of the content and skills presented
in the course, consistently initiates thoughtful questions, and can see many sides of an
issue. The student writes logically and clearly. He or she also integrates ideas throughout
the course.
B = Good
The student is an excellent writer, maintains consistent performance, and demonstrates an
understanding of course content that goes beyond the minimum requirements.
C = Satisfactory
The student demonstrates a minimal comprehension of the skills and subject matter
included in the course, and accomplishes only the minimum requirements, while displaying
little or no initiative.
F = Failing
Quality and quantity of work is unacceptable.
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Student Affairs
Registrar
The Office of the Registrar is responsible for the administration of academic services and
management of student records. The Registrars office performs the following functions.
Compilation and maintenance of student educational records
Processing of student admissions, extensions, withdrawals, and dismissals
Verification of student enrollment in courses and programs
Provision of official and unofficial transcripts per student requests
Enforcement of all academic policies
Assessment and conferral of diplomas and certificates
Academic Dismissal
Academic dismissal refers to the disenrollment of a student from a course or program of
study by Ashworth College. Reasons for academic dismissal include, but are not limited to,
the following.
Poor or unacceptable performance and grades in courses
Students who fail two or more lessons in the first lesson packet/module
Acts of plagiarism and academic dishonesty
Unprofessional communications with Ashworth instructors, staff and other students
Students who have been academically dismissed from Ashworth College are not eligible for
reinstatement or readmission unless an appeal is submitted by students and accepted by
the Ashworth Chief Academic Officer.
Administrative Cancellation
Administrative cancellation refers to the cancellation of a student enrollment from a course
and program of study per the students request. Students whose accounts have been
canceled (but have not been academically dismissed) are eligible for reinstatement or
readmission. A $25 readmission fee will apply.
Students who are administratively canceled from the identified course(s) will receive the
grade of AC on their academic record. The AC grade has no effect on the students academic
GPA. The student will be notified of the Administrative Course Cancellation to his or her
primary e-mail from the Office of the Registrar.
Students who choose to cancel their enrollment may be entitled to a refund or may owe the
school additional tuition. The tuition amount due is based on the enrollment period, number
of lessons completed, and the amount paid. The tuition balance or refund that is due will be
determined by the Tuition Protection Agreement printed on the back of Ashworths
Enrollment Agreement.
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Students enrolled in degree, diploma and certificate programs have opportunities to earn
the following academic scholarships and awards. Student candidates are nominated by
faculty, academic advisors, and student services team members, and then elected by the
Ashworth academic staff.
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Access to the Student online library is free and provided upon enrollment. Students may access
the library service and resources through the online Student Portal.
The Learning Resource Center (LRC) is located in the Community. The LRC provides a variety
of resources to the Ashworth Community in order to encourage the achievement and success of
every Ashworth student. The LRC provides tips, tutorials and answers for those students
conducting research and writing papers. The LRC also provides resources to supplement those
in the online Library so that students may have access to a wider range of materials relevant to
their coursework. Students may also participate in discussion forums in the LRC where they can
ask questions about finding resources for specific assignments or subjects. To access the
Learning Resource Center, go to the student portal and enter Learning Resource in the search
box at the top right of the page.
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Technology Requirements
The computer equipment utilized to access our online program must meet the minimum
requirements below. Please note that the minimum computer and software requirements may
evolve during a student's course of studies, in particular as third-party vendors discontinue
support for older versions of a product. Students must have Internet access and an active
e-mail address.
Software
A reliable broadband Internet connection, either cable or DSL of at least 1000 Kbps
for adequate audio-video quality
An e-mail address that will accept all e-mails, including attachments, from the domain
name ashworthcollege.edu
Note: Students are presumed to receive the messages sent to designated e-mail addresses. It is
the responsibility of the student to ensure that messages from Ashworth College are not blocked
and that the mailbox is not too full to receive messages.
Technological Competency
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Tuition
Tuition information and details are listed by program on Ashworths website at
www.ashworthcollege.edu.
Fees
Fee
Purpose of Fee
Fee Amount
Trigger
Standard
Shipping/Handling
Fee
$40.00 per
semester
Enrolling into a
degree program,
certificate, or into a
new semester
Shipping to
addresses outside
Canada and the
United States
$150.00 one-time
fee
Enrolling into a
degree program or
certificate.
Transcript Request
Fee
$5.00 per
transcript
Student requests a
copy of their
transcript
Portfolio Assessment
Fee
$50.00
A charge is added to
the account when
the student portfolio
has been evaluated
Late Fee
Students monthly
payment not being
made within 10 days
of its due date.
Dishonored check,
draft, or money order
$20.00 per
dishonored check,
draft, or money
order
A dishonored check,
draft, or money
order not made good
within 10 days from
the date Ashworth
mails the student
notice of such
dishonor.
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Fee
Purpose of Fee
Fee Amount
Trigger
Admission Fee
Admission fee
$75.00
Registration Fee
Registration fee
VA Educational
Program Registration
Fee
Erroneous Course
Materials Sent
If a student fails to
notify Ashworth of
plans to apply for
life/work experience
credit and is sent
courses that are later
accepted for credit,
the student will be
charged a fee for each
set of course materials
sent in error.
$50.00 per
course sent in
error
Readmission Fee
Students whose
accounts have been
canceled (but have not
been academically
dismissed) are eligible
for reinstatement or
readmission and will
be charged a fee to do
so.
$25.00
Student requests to be
readmitted
Additional/Replacement
Diploma Fee
$25.00
Student requests an
additional/replacement
diploma
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Payment Options
Monthly Payment Plan Option
Students can make a small down payment and break the remaining tuition into low,
interest-free monthly payments. Each month Ashworth sends a statement to the student
that reflects the current balance. Students are allowed to adjust the payment amount and
due date. Ashworth provides students maximum flexibility by allowing them to enroll in just
one semester at a time. There are no hidden fees and all textbooks are included in the
tuition amount.
For students making monthly payments, the first monthly payment is due one month after
Ashworth accepts the student Enrollment Agreement; subsequent payments are due every
month thereafter. Students will be invoiced each month until their tuition is paid in full.
Students who signed up for Auto Bill Pay will have their credit card or bank account debited
every month until their tuition is paid in full. Students are responsible for updating account
information should the card expire or be closed, in order to avoid late or returned-payment
penalties. Students who are paying by check will have the check sent to their bank for
payment electronically through the automated clearinghouse. If there are insufficient funds
in the student account, Ashworth may resubmit the check for payment and a collection fee
may be imposed. The first amounts we receive from the student in monthly payments will
be credited toward the Nonrefundable Fees, Administrative Fees, and/or Registration Fees.
If a student fails to make any payment within 10 calendar days of its due date, Ashworth
may cancel the Enrollment Agreement. In addition, the entire tuition obligation will become
due and payable immediately and the student will no longer be entitled to any refunds
unless the default is cured within 15 calendar days of our notice to the student. A LATE FEE
of $7 will be charged for each monthly payment that is not paid within 10 days of its due
date. Under this Agreement, for each check, draft, or money order that is dishonored, the
student will be charged a fee of $20 if such check, draft, or money order is not made good
within 10 days from the date we mail the notice of such dishonor to the most recent student
address shown in our records.
Students must remain current with their monthly payments in order to continue to receive
their course materials. Students cannot obtain transcripts or status letters if their accounts
are past due.
Tuition Reimbursement
Some employers pay for education tuition for their employees. Students should check with
their employers to see if they qualify for tuition reimbursement under the Employee
Education Assistance Act, IRS Code, Section 127.
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Payment Methods
In addition to checks and money orders, Ashworth also accepts Visa, MasterCard,
American Express, and Discover. Students can choose to pay by mail, phone, or online.
By Mail: When the monthly statement arrives, students should include a check,
money order, or credit card information, and mail the payment in the enclosed
postage-paid envelope by the due date indicated on the statement.
By Phone: Credit card, debit card, and electronic check payments are accepted over
the phone. Students should contact a Student Services representative at 800-2247234 during normal business hours.
Online: Students can make online payments through the Ashworth Student Portal at
any time by credit card, debit card, or electronic check. Students should log into the
online Student Portal and follow the simple, step-by-step instructions.
Re-enrollment
Students who voluntarily drop out of their career course or career certificate for any reason
and seek readmission into these programs should complete the Program Readmission Form
and submit it to the Registrars office to be reinstated in their original program. A $50 fee is
charged for readmission. Readmission is granted at the discretion of the Registrar. All pastdue balances must be paid prior to readmission. Students who have been academically
dismissed from their program will not be granted readmission.
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Refund Policy
General Cancellation/Refund Policy
Students may cancel their program at any time. Cancellation requests may be submitted in
any manner, but a written request is recommended.
If Students Withdraw
$0 full refund
Nonrefundable Fees +
Registration Fees
Nonrefundable Fees +
Registration Fees + 25% of
Adjusted Tuition
Nonrefundable Fees +
Registration Fees + 50% of
Adjusted Tuition
Nonrefundable Fees +
Registration Fees + 100%
of Adjusted Tuition
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Amount Student
Owes
$0 full refund
Nonrefundable Fees +
Registration Fees
Nonrefundable Fees +
Registration Fees + 5%
of Adjusted Tuition
Nonrefundable Fees +
Registration Fees +
25% of Adjusted Tuition
If the student has submitted more than 25% of the lessons, up to and
including 50% of the lessons
Nonrefundable Fees +
Registration Fees +
50% of Adjusted Tuition
Nonrefundable Fees +
Registration Fees +
100% of Adjusted
Tuition
Refunds
The refund due to the student will be the Amount Paid to Date less the Amount Owed by
Student as of the date the student cancellation is accepted and processed. If the Amount
Owed by Student is greater than Amount Paid To Date as of the date of cancellation, the
student owes Ashworth the difference and such amount is payable within 30 days. Upon
cancellation, a student whose tuition is paid in full is entitled to receive all materials,
including kits and equipment.
Refunds that are issued to students are returned by the same method payment was
received. Most credit card payments are returned in 2-3 days. Checks are returned within
30 days. All students who qualify for a refund under the terms of the enrollment agreement
may initiate the cancellation by mail, phone, or e-mail. We process the request the same
day. If a student has received all of course material, Ashworth does not issue a refund.
Students can request all of their materials at any time once they have paid the tuition
balance in full.
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46
Grades
GPA
Social Security Number
The following policy and procedures apply to all final course-grade challenges. The Grade
Challenge Form is to be used only to challenge a course final grade.
1. If a student believes he or she received a final course grade based on capricious or
unprofessional grading, the student must discuss within seven (7) days of the final
grade being posted the dispute with the instructor who issued the grade. The
correspondence must be tracked through a verifiable means such as e-mail.
2. If a satisfactory solution cannot be found, the student may request a Grade
Challenge Form from the Registrars Office or locate the form at the end of this
catalog. The form is to be completed and submitted for review to the Registrars
Office via e-mail at [email protected] or by fax to 770-417-3030.
3. A Grade Challenge Form must be initiated within 21 days of the final course grade
posting date.
4. After reviewing the Grade Challenge Form and supporting documentation for
completeness, the form will be forwarded to the Chief Academic Officer or designated
representative. If supporting documentation or recommendation is missing, the form
will be returned to the student for completion.
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5. The Chief Academic Officer may consult with the instructor in an attempt to resolve
the dispute. The original instructor who graded the assignment or a different
instructor may be notified of the challenge and asked for his or her perspective. In
most cases, the instructors decision is final unless the Chief Academic Officer
determines that extenuating circumstances warrant a grade change.
6. Grade challenges may not be appealed beyond the Chief Academic Officer. All
documents submitted for Grade Challenge are entered in the permanent record of
student and faculty.
It is the students responsibility to provide the necessary information to support the
challenge. The students Grade Challenge Form must include all required information as well
as clearly written justification for the grade challenge to be considered. The burden of proof
rests with the student to provide any additional supporting documentation. Examples of
necessary information include: medical verification if the exception is due to illness, with
copies of any documentation to substantiate the request being made, e.g., message center
posts.
Upon submission of a complaint form and any supporting documents, the student will be
notified of any outcome of an official review and determination within 30 days after James
Madison High School receives the complaint. All documents will become a permanent part of
a students record.
If the student believes that the proposed resolution was unsatisfactory, students may follow
the Student Grievance Policy. Please see the Student Grievance Policy for further
information.
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Non-Discrimination Policy
Ashworth College is committed to providing an environment that is free from discrimination
on the basis of race, color, national origin, sex, sexual orientation, or disability in its
educational programs, activities, and /or employment practices. If any student, faculty, staff
or applicant has a question or concern regarding compliance with this policy, that person
may direct the question or concern to the Chief Academic Officer.
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Graduation Policy
Graduation Requirements
To earn a Career diploma or certificate from Ashworth, students must meet the following
requirements:
Complete all lessons with a passing score
Meet all financial obligations with Ashworth by paying the tuition balance in full
Complete at least 6 months of enrollment within a career diploma program or at
least 3 months of enrollment within a career certificate program
Graduation Items
Upon graduation, students will receive the following:
Diploma or Certificate (usually in 2-3 weeks)
Unofficial transcript (usually in 2-3 weeks)
Shipment times will vary for international students
Graduation Ceremony
Starting in 2007, Ashworth began a tradition of celebrating and honoring the achievements
of our graduates in a yearly graduation ceremony in Atlanta, Georgia. Every year, hundreds
of students make the journey to receive their high school and career diplomas or
certificates, undergraduate and graduate certificates, and associate, bachelors and masters
degrees. Information on graduation is posted on the Ashworth Web site early in the year for
the summer celebration. Please note that the graduation date changes each year.
Students eligible to graduate must meet the graduation requirements for their specific
programs. In order to walk across the stage and receive their degree, diploma, or
certificate, students must register with Ashworth College, reserve a cap and gown through
Ashworth College, and participate in the graduation rehearsal.
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Career Services
The Ashworth Career Center provides students with career resources upon graduation from
their program of study. The Ashworth Community is another excellent resource that
students can use to connect with others who have similar career interests.
Ashworth has a special partnership with CareerBuilder to offer students customized career
guidance and job search tools. Prior to graduation, students receive free access to
individualized accounts with access to online career services. For more information, visit
our web page at www.ashworthcollege.edu/student-life/career-services.
Career Search Manual
A Career Search Manual is provided to students as part of their course materials.
Career Center
http://www.ashworthcollege.edu/resources/career-center/
Ashworth Career Services
A copy of students transcript
A listing of job search books
The opportunity to have any prospective employers call to discuss the students
educational program
Students can also visit Career Services in the Ashworth Student Community to view
the latest job listings in their field, obtain job search advice, attend live events, and
network with other students and successful alumni.
Career Articles
http://www.ashworthcollege.edu/resources/career-center/articles/
Students can receive tips on writing resumes and cover letters, learn the dos and don'ts of
interviews, and read about exciting new career possibilities.
Career Profiles
http://www.ashworthcollege.edu/resources/career-center/career-profiles/
Students can obtain information on the jobs available to individuals with similar levels of
education and experience. Through our partnership with CareerBuilder students can
access an extensive assortment of career preparation, career guidance and job search tools.
Salary Stats
http://www.ashworthcollege.edu/resources/career-center/salary-stats/
Students can gauge their salary potential with earnings estimates based on occupations and
years of experience.
Career Outlook Guide
http://www.ashworthcollege.edu/resources/career-center/career-outlook-guide/
Students can view up and coming career trends, determine the training and education
needed, find out what workers do on the job, assess working conditions, and more.
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Ashworth Community
Ashworth offers its students and alumni access to a career job board, program, and
interest-specific groups and fields within its online Community. Participation is voluntary.
Job Board
http://community.ashworthcollege.edu/community/career-services/job-board
Groups
http://community.ashworthcollege.edu/groups
Fields
http://community.ashworthcollege.edu/community/fields
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Cathleen Chartier, B.S., Grand Valley State University; A.A., Art Institute of Atlanta
Cathleen Chartier has 24 years of hospitality and foodservice experience. Cathleen began
her culinary adventure at a four-star hotel in Michigan. During her 7 year tenure at the
hotel, she held several restaurant operation positions. Her vast experience in the hotel
business led her to Atlanta where she held management position in full-service and quickservice restaurants; research chef and catering chef.
Specialty: Gourmet Cooking and Catering
Franda A. Clay, MBA, Keller School of Management
Franda A. Clay has an extensive background that includes over 15 years of experience in
the business industry, entrepreneurship, and accounting and finance. Her career includes
positions varying from staff accountant for a local Atlanta parking company to financial
manager for an independent contracting firm.
Specialty: Basic and Computer Accounting
Jerry Cooper, M.Ed, University of Georgia
Jerry has been an ASE-certified mechanic for more than 20 years. He has taught
motorcycle, small engine and marine engine repair as well as auto mechanics. He has also
owned his own repair shop.
Specialties: Auto Mechanics, Motorcycle Repair
Dr. Anthony D. Daniel, Ph.D, Walden University; MPA, Jacksonville State
University; B.S., Kennesaw State University
Dr. Daniel worked in the public sector for over 20 years as a middle, upper, and executive
manager. He worked for the Georgia Department of Corrections and has experience as a
field probation officer and a warden. He has managed large complex organizations with an
emphasis on security, operational management, leadership pipeline development, and
performance management. He currently works as an organizational development consultant
in both the public and private sectors.
Specialty: Security Specialist
W. Larry Davis
Larry has been a licensed private investigator since 1984. He has worked on virtually every
major type of investigation in his own well-respected firm and also teaches private
investigation at the college level.
Specialty: Private Investigation
Deann Deloney, BS, Southern Illinois University
Deann is a district manager for the largest child care provider in the country. She oversees
15 child development centers throughout metro Atlanta.
Specialty: Child Day Care, Teacher Assisting
Gibson Ellison, M.S., Georgia State University; M.Ed, University of Alabama;
BS, Tulane University
Gibson Ellison currently practices as a Licensed Professional Counselor, Masters Addiction
Counselor and Certified Sexual Addiction Therapist. . She sees individuals and couples for a
variety of therapeutic intervention and support. In addition to her private practice where
she has worked for 4 years, she also works part time at Foundations Recovery Network
Intensive Outpatient Program.
Specialty: Introduction to Psychology
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Bill Gordon, MBA, Governors State University; BS, Thomas Edison State University
Bill is president of Mid-America Marketing Management, a hospitality marketing company.
He has also served as regional marketing director of Holiday Inns and Ramada Inns, and
has been teaching for many years.
Specialty: Hotel and Restaurant Management
Carla Hardy, M.S., University of Memphis; BS., University of Memphis
Carla is certified by the National Strength and Conditioning Association as a strength and
conditioning specialist, and by the Aerobics and Fitness Association of America as a group
exercise instructor. She has served as a high school track coach, personal trainer, exercise
physiologist and group exercise instructor. Carla currently works as the Wellness
Coordinator at Emory University's Blomeyer Health and Fitness Center.
Specialty: Fitness, Exercise Science
Dr. Callie Harris, DVM, Tuskegee University; BS., Tennessee State University
Dr. Callie Harris is an emergency veterinarian in the metro-Atlanta area. Her interests
include critical care, soft tissue surgery and ultrasound. Dr. Harris has experience with both
large and small animal medicine and even dabbles in exotics and wildlife care.
Specialty: Veterinary Assisting
Cary Mandeville, BS, University of Georgia
Cary is a licensed Master Plumber and owns his own plumbing company. He also teaches
plumbing to builders.
Specialty: Plumbing
Judy Meltzer, AA, Valencia Community College
Judy Meltzer has over 25 years of experience in providing AutoCAD training and production
in a variety of disciples: Cellular Site, Structural, Mechanical, Electrical, Plumbing, Civil/Site
and Architectural Disciplines. She is also proficient in Revit, AutoCAD, Architectural Desktop,
GTX Raster CAD, and Sketchup applications.
Specialty: AutoCad
Dr. Nicole Detling Miller, PhD, University of Utah; MS, Ithaca College; BA, Ohio
Wesleyan University
An experienced collegiate sports coach and college-level sport psychology instructor, Nicole
has also consulted on sport psychology to several Olympic athletes.
Specialty: Sport Psychology
Wendy Mitchell, BS, University of Georgia
Wendy Mitchell specializes in writing technical features and authors a standing a column,
Hello, My Name Is... for Austinist.com. In addition to blogging, Wendy is also a freelance
web designer.
Specialty: Professional Blogging
Wayne Mitsch
Wayne is a Georgia State Certified Residential Real Estate Appraiser and currently is
president of his own real estate appraisal and consulting firm.
Specialty: Real Estate Appraisal
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Dan Turner, M.S., Southern Polytechnic State University; BS., University of Georgia
Dan is the president and owner of a full service locksmithing and security company. He has
been a professional locksmith since 1974 and a member of the Associated Locksmiths of
America. He has also been a member of the American Society for Quality Control.
Specialty: Locksmithing
Susan Welborn, B.S., Kennesaw State University
Susan is a professional wedding planner and consultant who has planned and organized
hundreds of wedding ceremonies, receptions, showers and parties.
Specialty: Bridal Consulting
LeeWoodward, M.S, University of Georgia; BA, Augusta College
Lee has practiced accounting since 1978. He has been a corporate financial analyst, a chief
financial officer, and a college instructor of basic and advanced tax accounting methods.
Specialties: Tax Preparation, Financial Planning
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Academic Advisors
Walter Beeman, MBA, Strayer University; BS, Strayer University
Walter has over six years of experience with Ashworth Colleges diploma courses and
associate and bachelors degree courses. His career at Ashworth began as a Student
Services Representative, and he now tutors students in subject areas that include business,
psychology, and English.
Lamarr Mann, MBA, Southern Polytechnic State University; BS, Southern
Polytechnic State University
Lamarr has over eight years of professional and academic experience, including marketing
manager, sales trainer, account executive, tax-preparation teacher, and lead math and
business tutor. At Ashworth College, Lamarr excelled as the team leader in the Student
Services Department and currently is a math tutor at Ashworths high school and college
levels.
Tonia Orr, BA, University of Pittsburgh; MBA, University of Phoenix
Tonia has over 17 years of nursing experience as a practical nurse. She has worked in the
community as a health educator, CPR instructor, and is certified by the state of Georgia to
teach nursing assistants and home health aides.
Kamaya Ousley, BS, Cameron University
Kamaya has over 10 years of experience in various industries including retail and education.
She has worked as an admissions advisor for Ashworth for the last year. Kamaya speaks
both English and Spanish and she is currently pursuing her Masters degree in business
administration.
Sheila Shafer, AS, Atlanta Technical College Nursing Program
Sheila has more than 20 years of experience in the medical field, including as a pediatric
nurse. She has worked with medically fragile children, with emphasis on family teaching.
Sheila has worked as a medical tutor for Ashworth College for the past 13 years.
Lynette Smith, BS, University of Phoenix
Lynette has over 10 years professional experience in various industries including the
military, legal services and education. She has worked as a student services advisor and
training assistant for Ashworth for the last two years.
Cordtney Sullivan, BA, Clark Atlanta University
Cordtney began working at Ashworth College in the Student Services Department before
being promoted to the position of tutor for the high school, college, and career diploma
programs. She currently is pursuing a masters degree in school counseling.
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Appendix A:
Intellectual Property Policy
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Appendix B:
Forms
Appendix B: Forms
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E-mail: ________________________
Form VOD130810
Date ________________
VERIFICATION DENIED
Form VOD130810
Date ________________
COURSE INFORMATION:
Course ID: _______________________________
Faculty: _________________________________
Form GCF120511
PETITION:
Justification Norequestwillbeconsideredwithoutprovidingdetailedreasonswhythestudentbelievestheyhavereceived
animpropergradeand/orwhythegradeshouldbereconsidered.Thestudentsresponseshouldreflectmasteryofwritten
communicationattheappropriatelevel.
Date __________________
Request Denied
Form GCF120511
Date __________________
E-mail: ________________________________
Instructional
No
Other
Date __________________
Form GCF120511
Form GCF120511
Date ___________