Citation: Michael J. Baker University of Strathclyde Sampling The Marketing Review 2002, 3, 103-120
Citation: Michael J. Baker University of Strathclyde Sampling The Marketing Review 2002, 3, 103-120
Introduction:
There are three basic methodologies available to researchers observation, experimentation and survey. The acquisition of additional
information is a resource-hungry process which requires the decisionmaker to balance some element of risk or uncertainty against the time
and money which would be necessary to reduce this still further. Sampling
offers us a means of doing this in an acceptable way and in this paper we
shall look at the basic ideas underlying sampling, the different kinds of
sample available, their various advantages and disadvantages, and the
planning of a sampling operation. Such technical matters as calculating
sample size, variability, error and bias are outside the scope of an
overview of this kind but references to appropriate sources are provided
for those who wish to explore these issues further.
The Basis of Sampling
In the case of a manufacturing process the population to be sampled for
quality control purposes could be every unit of output within a given time
period, while for the provision of a social service for elderly persons it
could be every individual aged 65 and over in a defined geographical
area. With the result that in some circumstances the results from a
properly controlled sample may be more accurate than an attempted
census. In addition to reliability the other acid test of sample design is
validity by which is meant the degree to which the survey measures that
which it purports to measure.
The concepts of reliability and validity are a frequent source of confusion a
very clear and precise definition is offered by Martin and Bateson (1986).
1) Reliability concerns the extent to which measurement is repeatable
and consistent; that is, free from random errors. An unbiased
measurement consists of two parts: a systematic component,
representing the true value of the variable, and a random
component due to imperfections in the measurement process. The
smaller the error component, the more reliable the measurement
reliable measures, sometimes referred to as good measures, are
those which measure a variable precisely and consistently. At least
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