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AMC Draft

The document discusses the benefits of an Annual Maintenance Contract (AMC) for CNC machine controllers. It outlines that maintenance is key to ensuring repeat performance and quality output from machines. An AMC provides CNC machine manufacturers' specialized maintenance services and support to help customers maximize throughput. The terms of the AMC include a one-year agreement, requirements that machines be in good working condition and that customers supply spare parts and resources to aid maintenance.

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mak302000
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806 views

AMC Draft

The document discusses the benefits of an Annual Maintenance Contract (AMC) for CNC machine controllers. It outlines that maintenance is key to ensuring repeat performance and quality output from machines. An AMC provides CNC machine manufacturers' specialized maintenance services and support to help customers maximize throughput. The terms of the AMC include a one-year agreement, requirements that machines be in good working condition and that customers supply spare parts and resources to aid maintenance.

Uploaded by

mak302000
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Benefits of the Annual Maintenance Contract (AMC)

In todays competitive era, quality is a prime factor. Quality


output from any machine depends on machine's repeat
performance. To get repeat performance; machine
maintenance is a key factor. Maintenance of machines with
Computerized Numerical Controls requires special skills.
Every organisation may not have specialized CNC
maintenance team to take care of all variety of CNC
machines. CNC machine manufacturers are the best people
to support in maintaining these machines as total
technology is available with them. In
order to help our customers in getting the best throughput
from the machine, we have introduced the concept of
Annual Maintenance Contracts for the CNC controllers.
Terms & Conditions

Acceptance of AMC depends on condition of the Machine
Duration of this agreement will be ONE YEAR w.e.f. date of
receiving full earnest.

The Controllers are expected in good working condition
while accepting the contract.

All recommended tools, instruments, clothe, CTC,
lubricants, oils, etc., is in the scope of the customer. In
addition, we request
the customer to provide basic help to our technician like the
material handling equipment, semiskilled labour, etc.

The customer is expected to keep available the said
machine / s or other facilities. In case of any difficulty the
date should be changed in advance by mutual consent.
Alternatively the visit will be treated as completed.

It is possible that machine covered under the plan can
breakdown. Our services will in any case be available in
such event at an extra cost.

We can also undertake overhaul/repairs of subassemblies /
assemblies at an extra cost.

In order to ensure minimum downtime the customer is
advised to order and stock all the required spares for
Preventive Maintenance Contract (PMC) in advance. The
list of spares is available on the net for standard models or
can be requested. In any case our representative will hand
over such list while finalizing the contract.

In order to get the best results, it is obvious that the
customer should carry out the routine maintenance as per
the guidelines given in manual. Preventive maintenance
shall be carried out as per the laid down format enclosed.
However, we will be open to carry out any job over and
above the scope of preventive maintenance at an extra cost.
We shall be entitled to terminate the agreement in the event
of change of ownership or location of the said machine.

Either party shall entitled to terminate the agreement at any
time giving one months advance notice, and the customer
shall be entitled to refund of the advance on pro-rata basis
for the unexpired period of the agreement.

If prior to offering the machine for PMC the machine is
offered for overhauling, a lump sum quotation towards
service charges will be offered with concessional service
charges as above.

If there is any breakdown visit in between 2 AMC visits, the
same can be adjusted in the total number of AMC visits or, if
desired, can be charged extra.

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