Guidebook For Six Sigma Implementation With Real Time Applications
Guidebook For Six Sigma Implementation With Real Time Applications
Implementation
with Real Time Applications
Editorial Committee
Chairman: Dr. Sankar Kumar Pal
Advisor : Girdhar J. Gyani
Principal Editor : A K Chaudhuri
Associate Editors: P K Perumallu, U H Acharya, A Roy Chowdhury,
and K K Chowdhury
Published by
INDIAN STATISTICAL INSTITUTE
&
QUALITY COUNCIL OF INDIA
A unique book on
Six sigma implementation strategy
with
Real time case studies
Now
available !!!
Now
available !!!
Guidebook for Six Sigma Implementation with Real TimeApplications
.It is a dream come true situation!!
The dream of compiling select case studies on
Six sigma implementation and bringing out a
volume, has been finally realised!!
It gives us immense pleasure to place this volume
of case studies in your hands today. Exclusive
chapters on guide to six sigma implementation,
has been specially written by Professor A K
Chaudhuri- the Champion of Champions of Six
Sigma
Guidebook for Six Sigma Implementation with Real TimeApplications
Case Studies aim at improving business
goals as well as customer satisfaction
Whats in a name?-Quality Management in
1990s and thereafter
Content
Message from Dr. Sankar Kumar Pal
Director, Indian Statistical Institute
Preface by Mr. Girdhar J. Gyani, Secretary
General, Quality Council of India
Implementing Six sigma initiative in an
organization
Generally what you require to for
working in a Six sigma project
Six sigma project selection strategies
18 Case studies
Bulk manufacturing process- 6
Discrete manufacturing process- 6
Service function oriented case studies -
2
IT/ITES sector oriented case studies -3
Total manufacturing process oriented
case studies -13
DFSS Case study -1
Guidebook for Six Sigma Implementation with Real TimeApplications
Establishment of the critical business issues for the total business or for SBUs, if issues are different for
different SBUs can be done on the basis of causal analysis. An approach of TREE/MATRIX DIAGRAM based on
Quality Function Deployment (QFD) principles could be beneficial in pinpointing the control subjects easily.
Control subjects could be SBUs in the first iteration. Relationship scores are put on the basis of resident
knowledge with the process management team. Second iteration could be with a purpose of aligning the
connected processes with critical areas in a particular SBU.
.Both the iterations are shown below with the legends
The third phase of the DMAIC process. During this phase, data is collected and analyzed, and sources of variation
are identified. Root causes are generally get established in this phase.
Steps followed here usually as given below:
Process analysis activity flow chart value added and non value added activities.
Deployment flow chart (where it involves other departments)
Prepare Tree Diagram or Cause and effect diagram / fish bone diagram through brain storming for each CTC/CTB/CTQ.
Prepare a cause validation plan. How you will validate the causes identified in Cause Effect or Tree Diagram?
Do validation of the causes as per the plan through Gemba investigation data analysis (hypothesis testing, analysis of
variance, regression analysis, exploratory data analysis etc
Mostly for manufacturing/Product design processes design of experiments could provide much inside into the
processes/ technology.
List out the root causes.
Now the key question is How do we implement a system so that use of Six Sigma Methodology gets integrated with a
companys working ethos? The way it is being implemented in some of the organizations , it looks like structure and
formats of so called Six Sigma implementation is getting precedence over the core essence of it. One says If Black Belts
are not full time- they should not be termed as Black Belts, the other says Oh! You have not validated distributional
assumptions of residuals or you have used Taguchi Methods thats not the proper use of Six Sigma Methodology. We
create our own realm of understanding based on our resident knowledge and tell thats it , of course the result is a
chaos.
EXERCEPTS
Guidebook for Six Sigma Implementation with Real TimeApplications
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