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KINGdd

1) Calajo Restaurant is a popular restaurant in La Trinidad, Benguet that was started in 1980 as a small eatery by a Chinese couple, Danny and Eunice Wong. 2) It has since grown significantly and now employs 50 people across its grocery store, restaurant, bakery, and water station businesses. 3) The restaurant serves local Benguet cuisine and is known for its delicious and affordable fast food. It has become a popular destination for both locals and tourists.

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153 views

KINGdd

1) Calajo Restaurant is a popular restaurant in La Trinidad, Benguet that was started in 1980 as a small eatery by a Chinese couple, Danny and Eunice Wong. 2) It has since grown significantly and now employs 50 people across its grocery store, restaurant, bakery, and water station businesses. 3) The restaurant serves local Benguet cuisine and is known for its delicious and affordable fast food. It has become a popular destination for both locals and tourists.

Uploaded by

KishalynDapdapig
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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KINGS COLLEGE OF THE PHILIPPINES

Pico Road, La Trinidad Benguet





HRM 8(HOSPITALITY OPERATIONAL MANAGEMENT)
MWF(9:00-10:00)/ROOM A15



CALAJO RESTAURANT




SUBMITTED BY: CALASIAO, AUGUSTINA A.
CANUTE, MARIDEL A.


SUBMITTED TO: MARIA LUISA DOKTOLERO WAKAT



DATE: 14, JULY 2014




INTRUDUCTION
There are many restaurants here in Baguio and Benguet. Most of them have the same type of
service and even the foods and beverages that they serve. The difference is that the way they managed
their establishment and entertain their cutomers,
Calajo restaurant is one of the most popular here at La Trinidad Benguet. Upon hearing its
name we would think the owner is an Ibaloi maybe, but the truth is that the owner of this is a Chinese
couple. When they are advertising this restaurant we are eager to visit this place to know the things that
they have that we cannot find in other restaurant if why people keep on patronizing this from its
beginning. We heard that this place is something special so we have chosen this because we want to
experience the way they entertain their guest, try the service that they practice, the food that they offer
if it is really delicious and affordable, their facilities, and the place itself.

















II.HISTORY
Calajo is a popular restaurant in La Trinidad that has become a destination of locals and city folks alike.
For husband-and-wife business tandem Danny and Eunice Wong, Calajo breathes new life to the popular tourist
destination of Benguet.
It started as a small eatery in Pines, the first grocery in La Trinidad that Eunices mother put up in 1980.
When she retired, Danny and Eunice acquired the grocery, while Calajo went to Eunices sister. In 2009, her sister
had to migrate to Canada and sold them the business as well.
Calajo already had a loyal following by then, and people waited in line for their delicious and affordable
fast-food mealsthe daily queues for lunch and merienda, in fact, were very long but their customers didnt seem to
mind. According to the couple, hard work was one of the key ingredients to their success, plus team effort. They
were each others support system.
Calajo is a native Ibaloi word that means welcome, and by chance also stands for the combined names
of Eunices parents, Carlos and Josefa.Most of their menu is based on native Benguet cuisine. But they introduce
new things, too. Both Danny and Eunice have roots in the region. A management background allowed them to re-
invent the existing operations of the restaurant. Danny also put to use his learnings and training from his first job at a
multinational company. Soon, they were also accepting catering jobs. They now have a total of 50 employees from
Pines grocery, Calajo, and their other businessesa bakery and a water station. They are even opening a second
branch of their water station, right beside the Calajo restaurant itself. When they saw the opportunity to grow; the
Wongs did the calculations and trusted their instincts. It was their Planters bank account officer that helped them
push through with acquiring a property for a stand-alone restaurant. It was because of Planters banks officers that
the store mural came to bea wall full of visually stunning and heartwarming photos of Benguet. The bank even
helped them conceptualize the store and suggested that they show what Benguet is all about and what kind of
flooring to use. Planters bank is their partner.
Calajo Restaurant first opened in May 2012 with a three-story building to accommodate weddings and
other big events. They have been fully booked ever since. It is located at La Trinidad Valley along Halsema Highway,
a short walking distance away from the strawberry fields, and fronting Benguet State University. With a clear view of
Benguet and on the way to Sagada, Calajo has also since become a favorite stop for tourists.
Courage and fiery spirits, combined with trust in God, help them serve their community and family. Danny
and Eunice Wong, true children of Benguet, have since lived up to their Ibaloi ancestors and are definitely making
them mighty proud today.












III. SERVICE
A.I. FOOD AND SERVICES
They served our food with in ten minutes. It depends on the type of food the guest ordered. They
are not applying the style of a first class restaurant. The food and beverage tastes good.
A.2. STAFF/EMPLOYEE
The staffs are friendly; upon entering they welcomed and treated us well. But they are usually
applying the normal way of serving guest.
A.3.PLACE/AMBIANCE
The restaurant is located near the road so guest can easily drop by if they want to eat.

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