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Management in Organisation: A. Scope of Work

1. The document discusses setting up an organizational structure for a housing colony project consisting of bungalows, apartments, and dwellings for employees of different levels. 2. Key functions for the project are identified, including project management, planning, construction execution, accounts/administration, quality control, and industrial relations. 3. A functional type organization structure is proposed with different levels defined by skills and management responsibilities. Communication flow and delegation of authorities to respective roles are also outlined.

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0% found this document useful (0 votes)
46 views

Management in Organisation: A. Scope of Work

1. The document discusses setting up an organizational structure for a housing colony project consisting of bungalows, apartments, and dwellings for employees of different levels. 2. Key functions for the project are identified, including project management, planning, construction execution, accounts/administration, quality control, and industrial relations. 3. A functional type organization structure is proposed with different levels defined by skills and management responsibilities. Communication flow and delegation of authorities to respective roles are also outlined.

Uploaded by

ska
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Course No.

PGPM 11 Management in Organisation


Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
Management in Organisation
A. Scope of Work
%he S&o'e o( )or* is to e+e&ute the &ontra&t o( Constru&tion o( ,ousing Colon- (or an
.n/ustrial Grou' in Maharashtra )hi&h has 1 0ungalo)s (or Senior 1+e&uti2es, 2
3'artments in (i2e 4uil/ings, 1 /)ellings (or )hite &ollar )or*ers an/ ! /)ellings
(or 4lue &ollar )or*ers )ith mar*et an/ entertainment &om'le+. %he Pro5e&t Manager is
as*e/ to e2ol2e an Organi6ation Stru&ture )ith a set o( &on/itions.
Introduction to Management:
Management &an 4e /e(ine/ as all the a&ti2ities an/ tas*s un/erta*en 4- one or more
'ersons (or the 'ur'ose o( 'lanning an/ &ontrolling the a&ti2ities o( others in or/er to
a&hie2e an o45e&ti2e or &om'lete an a&ti2it- that &oul/ not 4e a&hie2e/ 4- the others
a&ting in/e'en/entl-.7
Management as /e(ine/ 4- )ell-*no)n authors in the (iel/ o( management &ontains the
(ollo)ing &om'onents:
Planning
Organi6ing
Sta((ing
8ire&ting #9ea/ing$
Controlling
Page 1 o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
:or /e(initions o( the a4o2e terms, see the (ollo)ing ta4le:
An organization structure is effective if it facilitates the contribution of individuals to
the attainment of enterprise objectives
An organization structure is efficient if it aids accomplishment of objectives by people
%o an em'lo-ee, an organi6ation stru&ture is li*el- to 4e one that o'erates )ithout )aste
or &arelessness an/ ma*es (or )or* satis(a&tion, has &lear &ut lines o( authorit- an/
'ro'er e+a&tion o( res'onsi4ilit- , allo)s reasona4le 'arti&i'ation in 'ro4lem sol2ing ,
gi2es 'ro2ision (or 5o4 se&urit- an/ stan/ing, (urnishes an o''ortunit- (or 'ersonal
/e2elo'ment an/ *ee's 'a- rates as high as 'ossi4le.
;ith the a4o2e lines o( Koont6 an/ O 8onnell, this assignment o( e2ol2ing an
organi6ation stru&ture (or the housing &olon- (or the .n/ustrial Grou' in Maharashtra is
ta*en u' in the (ollo)ing lines.
B.Functions:
1. Identification of Key Functions to be carried out for te pro!ect:
Constru&tion 'ro5e&t 'arti&ularl- housing 'ro5e&ts are to 4e e+e&ute/ im'lementing man-
'arameters an/ /imensions. 1a&h house )ill ha2e one o)ner an/ their satis(a&tion le2els
an/ re<uirements usuall- 2ar-. .n or/er to e+e&ute the 'ro5e&t to the satis(a&tion o( the
Page 2 o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
&ustomer a4i/ing the s'e&i(i&ations an/ &on/itions in the &ontra&t an/ also a&hie2ing the
o45e&ti2es o( our &onstru&tion &om'an- (or the 'ro5e&t, the (ollo)ing *e- (un&tions are
i/enti(ie/ (or the 'ro5e&t.
1. Pro5e&t Manager or Pro5e&t Management
2. Planning, =uantit- 1stimation Sur2e-, Costing an/ S&o'e Management.
!. 8ire&t 1+e&ution at Site.
>. 3&&ounts ? 3/ministration.
@. Pro5e&t ,ealth, Sa(et- an/ 1n2ironment Management.
". =ualit- 3ssuran&e an/ =ualit- Control
A. %ime o((i&e an/ .n/ustrial Relations
B. Plant ? Ma&hiner- o'erations an/ Maintenan&e.
Enclosed - Fig 1 !ime spent in carrying out Managerial Functions for "ousing
#olony for $ndustrial %roup
Page ! o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
". Breaking do#n te Manageria$ functions up to fina$ $e%e$.
.n e2er- organi6ation )e /e&i/e ho) man- su4or/inates a su'erior &an manage.
0e&ause there is a limit to the no. o( 'ersons, a manager &an su'er2ise, e2en though
the limit 2aries /e'en/ing on situations, it is (oun/ that this num4er is usuall- (our to
eight su4or/inates at u''er le2els an/ eight to (i(teen or more at lo)er le2els.
.n a//ition, the (ollo)ing (a&tors also 'la- an im'ortant role in /e&i/ing u'on the
stru&ture.
1. Subordinate training - %he 4etter the training o( su4or/inates, the less the
im'a&t o( ne&essar- su'erior su4or/inate relationshi'. ;ell traine/ su4or/inates
re<uire not onl- less o( their managerCs time 4ut also (e)er &onta&ts )ith them.
2. &e$egation of Autority - .( a manager &learl- /elegatesC authorit- to un/erta*e
a )ell /e(ine/ tas*, a )ell traine/ su4or/inate &an get it /one )ith a minimum o(
su'eriorCs time an/ attention.
!. 'eed for Ba$ance %he &orre&t 'rin&i'le o( s'an o( management is that there is a
limit in ea&h managerial 'osition to the num4er o( 'ersons an in/i2i/ual &an
e((e&ti2el- manage, 4ut the e+a&t num4er in ea&h &ase )ill 2ar- in a&&or/an&e
)ith the e((e&t o( un/erl-ing 2aria4les an/ their im'a&t on the time re<uirements
o( e((e&ti2e managing. %his 4asi& 'rin&i'le /oes e+ist has not 4een su'erse/e/
an/ is use(ul in gui/ing managers to)ar/s a4l- managing more su4or/inates an/
sim'li(-ing organi6ation.
%he (ollo)ing are the usual metho/s (or /e'artmentation or organi6ation stru&ture.
3. 0- time
0. 0- num4ers
C. 0- 1nter'rise :un&tions.
8. 0- %erritor-
1. 0- Pro/u&t
:. 0- Customer
G. 0- Mar*eting Channels
,. 0- 'ro&ess or 1<ui'ments.
.. 0- Ser2i&e 8e'artments.
Page > o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
(onsidering te nature of te pro!ect and being a construction pro!ect) te
functiona$ type of organi*ation #i$$ be #e$$ suited for tis pro!ect.
.t has the (ollo)ing a/2antages an/ /isa/2antages.
Ad%antages:
9ogi&al re(le&tion o( (un&tions.
:ollo)s 'rin&i'le o( o&&u'ational s'e&iali6ation
Maintains 'o)er an/ 'restige o( ma5or (un&tions.
Sim'li(ies training
Means o( tight &ontrol at to'.
&isad%antages:
Res'onsi4ilit- (or 'ro(its at to' onl-.
O2er s'e&iali6ation an/ narro)s 2ie)'oints o( *e- 'ersonnel.
9imits /e2elo'ment o( general managers.
Re/u&es &oor/ination 4et)een (un&tions.
Ma*es e&onomi& gro)th o( &om'an- as a s-stem /i((i&ult.
Consi/ering all the a4o2e (a&tors, a/2antages an/ /isa/2antages, the organi6ation
stru&ture (or housing &olon- is (orme/. %he t-'i&al (un&tional t-'e organi6ation &hart an/
S*ills 2ersus management le2els &hart are gi2en in the as (ollo)s.
Page @ o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
Page " o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
(.Input + (ommunication ,e-uirement and F$o#
1. .%o$%ing ,e-uired F$o# of (ommunication
3&&or/ing to Koont6 an/ O 8onnell D!he more clear the line of authority from the
ultimate authority for management in an enterprise to every subordinate position & the
more effective 'ill be responsible decision ma(ing and organized communication)7
%he 'ro5e&t re<uires that the &ommuni&ation generate/ at the to'most le2el o( the 'ro5e&t
#the Pro5e&t Manager$ shoul/ rea&h the :oreman le2el an/ similarl- the (ee/ 4a&* shoul/
rea&h the Pro5e&t Manager. %he (lo) o( &ommuni&ation (or this 'ro5e&t is arrange/ in
su&h a )a- that the (un&tional hea/s shall /is&uss 4et)een ea&h other an/ the Pro5e&t
Manager &an /is&uss )ith the :un&tional hea/s. %he lo)er )hite &ollare/ sta(( shall
restri&t their &ommuni&ation to the other :un&tional hea/s in terms o( re<uesting their
nee/s.
Esuall- the &ommuni&ation regar/ing the /ail- a&ti2ities shall 4e restri&te/ to the
(un&tion hea/s )ho in turn )ill &ommuni&ate the ma5or 'ro4lems F signi(i&ant /e&isions
to the Pro5e&t Manager. Pro5e&t Manager shall ha2e a meeting )ith the :un&tion hea/s to
/is&uss on the 'lan an/ im'lementation.
Communi&ation (rom the &ustomer shall 4e route/ through the Planning 8e'artment to
the 1+e&ution team an/ the Pro5e&t Manager, )hi&h )ill ensure that 'ro'er
/o&umentation, is esta4lishe/.
9ine mem4ers )ho are /ire&tl- res'onsi4le (or the &onstru&tion shall in2aria4l-
&ommuni&ate )ith the sta(( (un&tion )ho su''ort the a&ti2ities o( &onstru&tion on /a- to
/a- 4asis.
Sta(( mem4ers in 'ure sta(( &a'a&it- shall in2estigate resear&h an/ gi2e a/2i&e to line
managers.
Page A o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
&.Autority to carry out functions
1. Assigning ,esponsibi$ity) (orre$ating autorities to perform te tasks in te
pro!ect.
%he res'onsi4ilities o( the 'ersonnel in2ol2e/ in the &onstru&tion o( the 'ro5e&t an/ the
authorit- /elegate/ to them shall 4e as (ollo)s.
3. Pro5e&t Manager
*esponsibilities Authority to be delegated by the
management
1nsure Pro5e&t Com'letion in %ime.
1nsure 're'lanne/ 'arameters su&h
as Cost, =ualit-, an/ Sa(et- et& are
a&hie2e/.
1nsure Customer Satis(a&tion
1nsure Organi6ational o45e&ti2es
(rom the 'ro5e&t are a&hie2e/.
%o ta*e an- /e&ision regar/ing the
'ro5e&t.
%o sele&t the team re<uire/ (or the
)or*.
:inan&ial .n/e'en/en&e.
4. Planning Manager
*esponsibilities Authority to be delegated by the +roject
Manager
3ssist Pro5e&t Manager to ensure
Cost e((i&ien&- o( the 'ro5e&t.
Continuous s&he/ule monitoring
an/ suggesting a&tion 'lan in &ase
o( an- 2ariations.
Contra&ts Management.
Pre'aration o( &lient 4ills an/
2en/or 4ills (or the )or* /one.
Re<uest 'ro&urement o( materials
as 'er s'e&i(i&ations et&.
Communi&ation )ith the &ustomer
%o ta*e /e&isions or assist 8e&ision
Ma*ing on :inan&ial Matters an/
Contra&t Management.
%o &ommuni&ate )ith his
&ounter'arts to ensure
im'lementation o( s-stems (ollo)e/
in the organi6ation.
%o mo4ili6e 'lanne/ resour&es (rom
2arious sour&es.
&. 1+e&ution ,ea/
Page B o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
*esponsibilities Authority to be delegated by the +roject
Manager
1nsure )or* is e+e&ute/ as 'er the
're/etermine/ 'lan an/ other
'arameters.
Mo4ili6e resour&es re<uire/ (or the
)or*.
3ll line mem4ers in2ol2e/ in /ire&t
e+e&ution shall re'ort to him.
Shall /ire&tl- /is&uss )ith the
Pro5e&t Manager an/ &lients
regar/ing )or* 'rogress et&.
/. Manager #3&&ounts ? 3/ministration$
*esponsibilities Authority to be delegated by the +roject
Manager
Res'onsi4le (or han/ling the entire
(inan&e o( the 'ro5e&t in&lu/ing
4oo* *ee'ing.
Com'l- all statutor- 'ro2isions o(
the state, &entre an/ Constru&tion.
Re2ie) the &osts in&urre/ an/ sales
/one at the en/ o( e2er- month.
Shall 4e in/e'en/ent o( the
e+e&ution an/ )ill ha2e the
authorit- to ta*e an- in/e'en/ent
/e&isions regar/ing (inan&e.
/. Manager #,S1$, Manager #=ualit- Control ? 3ssuran&e$ an/ 1ngineer #Plant ?
Ma&hiner-$
*esponsibilities Authority to be delegated by the +roject
Manager
Res'onsi4le (or ensuring
a&hie2ement o( 're/etermine/
'arameters in their (un&tional
/e'artments.
Shall 4e in/e'en/ent o( the e+e&ution
an/ )ill ha2e the authorit- to ta*e an-
in/e'en/ent /e&isions regar/ing their
/e'artments in &onsent )ith the Pro5e&t
Manager.
Page 9 o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
3ll sta(( mem4ers assisting the Managers an/ 8e'artment hea/s shall 4e res'onsi4le (or
/ire&t e+e&ution o( the )or* an/ shall 4e res'onsi4le (or the 'ro/u&ti2it- o( the )or*men,
Plant ? Ma&hiner- the- are engaging an/ shall 4e a&&ounta4le (or the materials the-
'ro&ure (or the e+e&ution o( the )or*.
%he- )ill ha2e authorit- to engage )or*ers an/ 'ro&ure materials as 'er the 'ro&e/ure
lai/ out 4- the 1+e&ution ,ea/ F Pro5e&t Manager an/ also use the a2aila4le Plant ?
Ma&hiner-.
.t shoul/ 4e note/ here that the (un&tion managers ha2e to /elegate the ma5or 'ortion o(
their )or* to their su4or/inates, )ho shall also (eel that there im'ortantan&e in this
'ro5e&t.
". (ontro$ on te /ro!ect 0 (oncepts 1 &esired Steps.
3&&or/ing to Koont6 an/ O 8onnell Dthe primary responsibility for the e,ecution of
control rests in every manager charged 'ith the e,ecution of plans7
Control S-stems are essentiall- the same (or &ash, o((i&e, 'ro&e/ures, morale, 'ro/u&t
<ualit- or an-thing else. .t al)a-s in2ol2es the (ollo)ing three ste's.
1. 1sta4lishing stan/ar/s.
2. Measuring 'er(orman&e against these stan/ar/s.
!. Corre&ting 8e2iations (rom Stan/ar/s an/ 'lans.
%he (ollo)ing 4roa/ ste's )ill 4e (ollo)e/ in this 'ro5e&t.
Page 1 o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
Establishing -tandards
3 0u/get o( Cost 'ro2ision shall 4e 're'are/ 4e(ore the start o( e+e&ution an/
shall 4e a''ro2e/ 4- the management. %his 4u/get )ill ha2e a /etaile/ 4rea*u' o(
'ro2ision in (our hea/s namel- 9a4our, Material, Plant ? Site 1sta4lishment.
%he 3&ti2it- )ise 'lan )ith ;or* 0rea*/o)n Stru&ture shall 4e 're'are/ )hi&h
shall 4e the 4ase 'lan (or the 'ro5e&t.
Metho/ Statements an/ =ualit- 'lan shall 4e 're'are/ (or ea&h an/ e2er- a&ti2it-
o( )or*.
Sa(et-, ,ealth an/ 1n2ironment #S,1$ 'lan shall 4e 're'are/ &o2ering all
'otential ha6ar/s, ris*s, a&tion 'lan et&.
Pro5e&t Ris* 'lan shall 4e 're'are/ (or all &riti&al a&ti2ities an/ &ontra&tual
matters.
Measuring performance against these standards.
3 Go4 Cost Re'ort (or the 'ro5e&t shall 4e 're'are/ e2er- month an/ &om'arision
)ith the 4u/get shall 4e ma/e.
S&he/ule 2arian&e monitoring shall 4e /one e2er- (ortnight.
Pro/u&t =ualit- &he&*s shall 4e /one e2er- /a- an/ /e2iations )ill 4e re&or/e/.
Post 'our &he&*s )ill also 4e &on/u&te/.
%he Sa(et- Management shall 4e integrate/ in ea&h an/ e2er- a&ti2it-.
Ris* Re2ie) Committee shall 4e (orme/ an/ e2er- ris* )ill 4e thoroughl-
anal-6e/.
Correcting Deviations.
Corre&tion o( 8e2iations shall 4e im'lemente/ 4- /is&ussing the /e2iations in a
re2ie) meeting along )ith the 8e'artment ,ea/s an/ a(ter &on&lu/ing the
suggestions (rom ea&h an/ e2er- mem4er.
2. Assigning 3unior 4e%e$ #orkers to Function and %erifying teir sufficiency.
Page 11 o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
Consi/ering the im'ortan&e o( the 'ro5e&t the (ollo)ing Gunior 9e2el )or*ers are
assigne/ to the (un&tion as 4elo).
Sl.No Categor- o( ;or*men Nos 3ssigne/ to :un&tion
1 %e&hni&al 3ssistants 2 Planning
2 3&&ounts 3ssistants 2 3&&ounts
! Me&hani&s 1 Plant ? Ma&hiner-
> 1le&tri&ians ! Plant ? Ma&hiner-
@ ,el'ers @ Plant ? Ma&hiner-
" Su'er2isors 9 1+e&ution ,ea/ ? 1ngineers
A 3ssistants 2 =ualit- 3ssuran&e.
B. Sa(et- Ste)ar/s ! ,S1 8e'artment.
5O5A4 "6
%he a4o2e 5unior )or*ers )ill 4e engage/ in 8ail- 'ai/ 4asis F Monthl- 'ai/ 4asis (rom
the lo&al areas )ithin 1 Km ra/ius.
3s the /ire&t re&ruitment or 'osting (rom the organi6ation is restri&te/, the 2A nos. o(
)or*ers in the tem'orar- &ategor- seems to 4e reasona4le. :urther the 'ro5e&t is also a
lu&rati2e one (or the organi6ation. Consi/ering the s&o'e su&h as 4ungalo)s, 3'artments
an/ num4er o( /)ellings, the su'er2ision, /o&umentation, maintenan&e, =ualit-
3ssuran&e et& )ill 4e o( utmost im'ortan&e an/ hen&e this strength stan/s 5usti(ie/.
,o)e2er the re<uirement )ill 4e re2ie)e/ on&e in e2er- three months /e'en/ing on the
'rogress o( the 'ro5e&t.
..,ecommendations
%he (ollo)ing 'oints )ill 4e m- re&ommen/ations to the Pro5e&t Manager.
Page 12 o( 1!
Course No. PGPM 11 Management in Organisation
Name: Senthil Kumar.M, Reg.No.29-1-!1-""9-212#PGPPM$
%ime is the essen&e o( the &ontra&t. ,en&e to' 'riorit- shoul/ 4e gi2en (or
&om'letion o( the 'ro5e&t in time. .( this as'e&t re<uires reorgani6ing the
man'o)er, sta((, (un&tion et&. it shoul/ 4e /one )ithout an- hesitation. Pro5e&ts
&om'lete/ as 'er s&he/ule )ill surel- ha2e all the other 'arameters in its 'la&e.
Control Measures shoul/ 4e initiate/ right in the 4eginning o( the 'ro5e&t or else it
)ill not 4e 'ossi4le to im'lement them on&e the 'ro5e&t is 'rogressing.
%he Pro5e&t Manager shall ensure that the Gunior Sta(( an/ )or*ers are /elegate/
enough res'onsi4ilit- an/ 4- e+e&uting that the- ta*e the 'ri/e o( the same.
;or* li(e 0alan&e is one more im'ortant as'e&t )hi&h is not 're2ailing in
'ro5e&ts, 'arti&ularl- &onstru&tion 'ro5e&ts. Ste's shoul/ 4e un/erta*en to initiate
get together, meetings an/ in(ormal 2isits to &olleagues 'la&e et& )hi&h )ill hel'
the &ommuni&ation 'ro&ess (lo) in a 2er- smooth )a-.
%he 'ro5e&t is a)ar/e/ to us 4- a Customer )ho trusts our &a'a4ilit-, integrit-
an/ e((i&ien&-. ,en&e it is utmost im'ortant to a&hie2e 7(ustomer Satisfaction8
an/ meet the 7Ob!ecti%es of te Organi*ation8.
F.Bib$ograpy
1. 1ssentials o( Management Koont6 an/ OC8onnell M&Gra)-,ill Pu4lishing
Com'an- 9imite/.
Page 1! o( 1!

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