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A P P E N D I X A
Maintenance and Upgrade Procedures
This appendix describes how to install and replace the Cisco Security Services Modules (SSM), the
chassis cover, the power supply, and the CompactFlash. This appendix includes the following sections:
Installing and Replacing the 4GE SSM, page A-1
Installing and Replacing the ASA SSM 10/20, page A-8
Removing and Replacing the Chassis Cover, page A-10
Working in an ESD Environment, page A-13
Removing and Replacing the Power Supply, page A-13
Installing the DC Model, page A-17
Removing and Replacing the CompactFlash, page A-19
Installing and Replacing the 4GE SSM
The 4GE Security Services Module (SSM) has eight Ethernet ports: four 10/100/1000 Mbps, copper,
RJ-45 ports or four optional 1000 Mbps, small form-factor pluggable (SFP) fiber ports.
This section describes how to install and replace the 4GE SSM in the adaptive security appliance, and
includes the following sections:
Overview, page A-2
Installing the 4GE SSM, page A-3
Replacing the 4GE SSM, page A-4
Installing and Removing the SFP Modules, page A-4
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the 4GE SSM
Overview
Figure A-1 lists the 4GE SSM ports and LEDs.
Figure A-1 4GE SSM Ports and LEDs
Note Figure A-1 shows SFP modules installed in the ports slots. You must order and install the SFP modules
if you want to use this feature. For more information on SFP ports and modules, see the Installing and
Removing the SFP Modules section on page A-4.
Table A-1 describes the 4GE SSM LEDs.
1 RJ-45 ports 2 RJ-45 Link LED
3 RJ-45 Speed LED 4 Power LED
5 Status LED 6 SFP ports
7 SFP Link LED 8 SFP Speed LED
1
3
2
9
8
3
4 1
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7 8
LNK SPD 0 1 2 3
2 3
Cisco SSM-4GE
Table A-1 4GE SSM LEDs
LED Color State Description
2, 7 LINK Green Solid There is an Ethernet link.
Flashing There is Ethernet activity.
3, 8 SPEED Off
Green
Amber
10 MB There is no network activity.
100 MB There is network activity at 100 Mbps.
1000 MB (GigE) There is network activity at 1000 Mbps.
4 POWER Green On The system has power.
5 STATUS Green
Green
Amber
Flashing The system is booting.
Solid The system booted correctly.
Solid The system diagnostics failed.
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the 4GE SSM
Installing the 4GE SSM
To install a new 4GE SSM for the first time, perform the following steps:
Step 1 Power off the adaptive security appliance.
Step 2 Locate the grounding strap from the accessory kit and fasten it to your wrist so that it contacts your bare
skin. Attach the other end to the chassis.
Step 3 Remove the two screws (as shown in Figure A-2) at the left rear end of the chassis, and remove the slot
cover.
Figure A-2 Removing the Screws from the Slot Cover
Step 4 Insert the 4GE SSM through the slot opening as shown in Figure A-3.
Figure A-3 Inserting the 4GE SSM into the Slot
Step 5 Attach the screws to secure the 4GE SSM to the chassis.
Step 6 Power on the adaptive security appliance.
Step 7 Check the LEDs. If the 4GE SSM is installed properly the STATUS LED flashes during boot up and is
solid when operational.
Step 8 Connect one end of the RJ-45 cable to the port and the other end of the cable to your network devices. For
more information, see the Connecting the Interface Cables section.
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the 4GE SSM
Replacing the 4GE SSM
To replace an existing 4GE SSM, perform the following steps:
Step 1 Enter the hw-mod mod 1 shut command in privileged EXEC mode. Verify that the module is down by
making sure that the LEDs are all off.
Step 2 Locate the grounding strap from the accessory kit and fasten it to your wrist, so that it contacts your bare
skin. Attach the other end to the chassis.
Step 3 Remove the two screws at the left rear end of the chassis.
Step 4 Remove the 4GE SSM. Place it in a static bag and set it aside.
Step 5 Replace the existing card by inserting the new 4GE SSM through the slot opening.
Step 6 Attach the screws to secure the 4GE SSM to the chassis.
Step 7 Power on the adaptive security appliance.
Step 8 Enter the hw-mod mod 1 reset command in privileged EXEC mode to reset the 4GE SSM.
Step 9 Check the LEDs. If the 4GE SSM is installed properly, the POWER LED is solid green and the STATUS
LED is flashing during boot up.
Step 10 Connect the RJ-45 cable to the port and the other end of the cable to your network devices. For more
information, see the Connecting the Interface Cables section.
Installing and Removing the SFP Modules
The SFP is a hot-swappable input/output device that plugs into the SFP ports. The following SFP module
types are supported:
Long wavelength/long haul 1000BASE-LX/LH (GLC-LH-SM=)
Short wavelength 1000BASE-SX (GLC-SX-MM=)
This section describes how to install and remove the SFP modules in the adaptive security appliance to
provide optical Gigabit Ethernet connectivity. It contains the following sections:
SFP Module, page A-5
Installing the SFP Module, page A-6
Removing the SFP Module, page A-7
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the 4GE SSM
SFP Module
The adaptive security appliance uses a field-replaceable SFP module to establish Gigabit connections.
Note If you install an SFP module after the switch has powered on, you must reload the adaptive security
appliance to enable the SFP module.
Table A-2 lists the SFP modules that are supported by the adaptive security appliance.
The 1000BASE-LX/LH and 1000BASE-SX SFP modules are used to establish fiber-optic connections.
Use fiber-optic cables with LC connectors to connect to an SFP module. The SFP modules support 850
to 1550 nm nominal wavelengths. The cables must not exceed the required cable length for reliable
communications. Table A-3 lists the cable length requirements.
Use only Cisco certified SFP modules on the adaptive security appliance. Each SFP module has an
internal serial EEPROM that is encoded with security information. This encoding provides a way for
Cisco to identify and validate that the SFP module meets the requirements for the adaptive security
appliance.
Note Only SFP modules certified by Cisco are supported on the adaptive security appliance.
Caution Protect your SFP modules by inserting clean dust plugs into the SFPs after the cables are extracted from
them. Be sure to clean the optic surfaces of the fiber cables before you plug them back in the optical
bores of another SFP module. Avoid getting dust and other contaminants into the optical bores of your
SFP modules: The optics do not work correctly when obstructed with dust.
Warning Because invisible laser radiation may be emitted from the aperture of the port when no cable is
connected, avoid exposure to laser radiation and do not stare into open apertures. Statement 70
Table A-2 Supported SFP Modules
SFP Module Type of Connection Cisco Part Number
1000BASE-LX/LH Fiber-optic GLC-LH-SM=
1000BASE-SX Fiber-optic GLC-SX-MM=
Table A-3 Cabling Requirements for Fiber-Optic SFP Modules
SFP Module
62.5/125 micron
Multimode 850
nm

Fiber
50/125 micron
Multimode 850
nm Fiber
62.5/125 micron
Multimode 1310
nm Fiber
50/125 micron
Multimode
1310 nm Fiber
9/125 micron
Single-mode
1310 nm Fiber
LX/LH 550 m at
500 Mhz-km
550 m at
400 Mhz-km
10 km
SX 275 m at
200 Mhz-km
550 m at
500 Mhz-km

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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the 4GE SSM
Installing the SFP Module
To install the SFP module in the 4GE SSM, perform the following steps:
Step 1 Line up the SFP module with the port and slide the SFP module into the port slot until it locks into
position as shown in Figure A-4.
Figure A-4 Installing an SFP Module
Caution Do not remove the optical port plugs from the SFP until you are ready to connect cabling.
Step 2 Remove the Optical port plug; then connect the network cable to the SFP module.
Step 3 Connect the other end of the cable to your network. For more information on connecting the cables, see
Connecting the Interface Cables section on page 2-7.
Caution The latching mechanism used on many SFPs locks them into place when cables are connected. Do not
pull on the cabling in an attempt to remove the SFP.
1 Optical port plug 2 SFP port slot
3 SFP module
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the 4GE SSM
Removing the SFP Module
The SFP modules have different types of latching devices used to detach the SFP module from a port.
The following are the different types of modules:
Mylar Tab Module
Actuator/Button SFP Module
Bale-Clasp SFP Module
Plastic Collar Module
To remove the SFP module, perform the following steps:
Step 1 Disconnect all cables from the SFP.
Warning Because invisible laser radiation may be emitted from the aperture of the port when no cable is
connected, avoid exposure to laser radiation and do not stare into open apertures. Statement 70
Caution The latching mechanism used on many SFPs locks the SFP into place when cables are connected. Do not
pull on the cabling in an attempt to remove the SFP.
Step 2 Disconnect the SFP latch as shown in Figure A-5.
Note SFP modules use various latch designs to secure the module in the SFP port. Latch designs are not
linked to SFP model or technology type. For information on the SFP technology type and model, see
the label on the side of the SFP.
Figure A-5 Disconnecting SFP Latch Mechanisms
Step 3 Grasp the SFP on both sides and remove it from the port.
1 Mylar tab 2 Actuator/Button
3 Bale-clasp 4 Plastic collar
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the ASA SSM 10/20
Installing and Replacing the ASA SSM 10/20
This section describes how to install and replace the ASA SSM 10/20 in the adaptive security appliance.
This section includes the following topics:
Installing an ASA SSM 10/20, page A-9
Replacing an ASA SSM 10/20, page A-10
There are two types of the SSM: the ASA SSM 10 and the ASA SSM 20. Both types look identical, but
the ASA SSM 20 has a faster processor and more memory than the ASA SSM 10. Only one module (the
ASA SSM 10 or the ASA SSM 20) can populate the slot at a time.
For more information on the ASA SSM 10/20, see the Assigning Traffic to the SSM section in the
Cisco Security Appliance Command Line Configuration Guide.
Table A-4 lists the memory specifications for the ASA SSM 10 and the ASA SSM 20.

Figure A-6 lists the ASA SSM LEDs.
Figure A-6 ASA SSM LEDs
Table A-5 describes the ASA SSM LEDs.
Table A-4 ASA SSM Memory Specifications
SSM CPU DRAM
ASA SSM 10 2.0 GHz Celeron 1.0 GB
ASA SSM 20 2.4 GHz Pentium 4 2.0 GB
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Table A-5 ASA SSM LEDs
LED Color State Description
1 PWR Green On The system has power.
2 STATUS Green Flashing The system is booting.
Solid The system has passed power-up diagnostics.
3 LINK/ACT Green Solid There is an Ethernet link.
Flashing There is Ethernet activity.
4 SPEED Green
Amber
100 MB There is network activity.
1000 MB (GigE) There is network activity.
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Appendix A Maintenance and Upgrade Procedures
Installing and Replacing the ASA SSM 10/20
Installing an ASA SSM 10/20
To install a new ASA SSM for the first time, perform the following steps:
Step 1 Power off the adaptive security appliance.
Step 2 Locate the grounding strap from the accessory kit and fasten it to your wrist so that it contacts your bare
skin. Attach the other end to the chassis.
Step 3 Remove the two screws (as shown in Figure A-7) at the left rear end of the chassis, and remove the slot
cover.
Figure A-7 Removing the Screws from the Slot Cover
Step 4 Insert the ASA SSM into the slot opening as shown in Figure A-8.
Figure A-8 Inserting the ASA SSM into the Slot
Step 5 Attach the screws to secure the ASA SSM to the chassis.
Step 6 Power on the adaptive security appliance.
Step 7 Check the LEDs. If the ASA SSM is installed properly the POWER LED is solid green and the STATUS
LED flashes green.
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the Chassis Cover
Replacing an ASA SSM 10/20
To replace an existing ASA SSM, perform the following steps:
Step 1 Enter the hw-mod mod 1 shut command in privileged EXEC mode. Verify if the module is down by
checking the LEDs.
Step 2 Locate the grounding strap from the accessory kit and fasten it to your wrist so that it contacts your bare
skin. Attach the other end to the chassis.
Step 3 Remove the two screws (as shown in Figure A-7) at the left rear end of the chassis, and remove the slot
cover.
Step 4 Remove the ASA SSM. Set it aside.
Step 5 Replace the existing card by inserting the new ASA SSM through the slot opening.
Step 6 Attach the screws to secure the ASA SSM to the chassis.
Step 7 Power on the adaptive security appliance.
Step 8 Enter the hw-mod mod 1 reset command in privileged EXEC mode to reset the ASA SSM.
Step 9 Check the LEDs. If the ASA SSM is installed properly, the POWER LED is solid green and the STATUS
LED flashes green.
Removing and Replacing the Chassis Cover
This section describes how to remove and replace the chassis cover from the adaptive security appliance.
This section includes the following topics:
Removing the Chassis Cover, page A-10
Replacing the Chassis Cover, page A-12
Removing the Chassis Cover
To remove the chassis cover, perform the following steps:
Note Removing the chassis cover does not affect Cisco warranty. Upgrading the adaptive security appliance
does not require any special tools and does not create any radio frequency leaks.
Step 1 Read the Regulatory Compliance and Safety Information for the Cisco ASA 5500 Series document.
Step 2 Power off the adaptive security appliance. Once the upgrade is complete, you can safely power on the
chassis.
Warning Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord.
Statement 1
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the Chassis Cover
Step 3 Remove the screws from the top of the chassis (Figure A-9).
Figure A-9 Removing the Top Panel Screws
Step 4 Pull the top panel up as shown in Figure A-10. Put the panel in a safe place.
Figure A-10 Removing the Chassis Cover
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the Chassis Cover
Replacing the Chassis Cover
Caution Do not operate the adaptive security appliance without the chassis cover installed. The chassis cover
protects the internal components, prevents electrical shorts, and provides proper air-flow for cooling the
electronic components.
To replace the chassis cover, perform the following steps:
Step 1 Place the chassis on a secure surface with the front panel facing you.
Step 2 Hold the top panel so the tabs at the rear of the top panel are aligned with the chassis bottom.
Step 3 Lower the front of the top panel onto the chassis as shown in Figure A-11.
Figure A-11 Replacing the Chassis Cover
Step 4 Fasten the top panel with the screws you set aside earlier as shown in Figure A-12.
Figure A-12 Replacing the Screws
Step 5 Reinstall the chassis on a rack, desktop, or table.
Step 6 Reinstall the network interface cables.
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CISCO ASA 5540 SERIES
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Appendix A Maintenance and Upgrade Procedures
Working in an ESD Environment
Working in an ESD Environment
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Always follow ESD-prevention procedures when you remove and replace components. Ensure that the
chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it
makes good skin contact. Connect the grounding clip to an unpainted surface of the chassis frame to
safely ground unwanted ESD voltages. To guard against ESD damage and shocks, the wrist strap and
cord must operate properly. If no wrist strap is available, ground yourself by touching the metal part of
the chassis.
Removing and Replacing the Power Supply
This section describes how to remove and replace the power supply, and includes the following topics:
Removing the AC Power Supply, page A-13
Replacing the AC Power Supply, page A-16
Removing the AC Power Supply
To remove the AC power supply, perform the following steps:
Step 1 Power off the adaptive security appliance.
Step 2 Remove the power cord and all other cables from the chassis.
Step 3 Remove the chassis from the rack if it is rack-mounted. See the Rack-Mounting the Chassis section
on page 2-5 for more information.
Step 4 Remove the chassis cover. See the Removing and Replacing the Chassis Cover section on page A-10
for more information.
Step 5 Place the chassis in an ESD-controlled environment. See the Working in an ESD Environment section
on page A-13 for more information.
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the Power Supply
Step 6 Lift the rear of the chassis from the surface and unscrew both the screws that secures the power supply to
the chassis, as shown in Figure A-13.
Figure A-13 Removing the Power Supply Screws
Step 7 Locate the power connector on the system board.
Step 8 Unlatch the plug, then grasp the sides of the power connector and pull upward while rocking the connector
side to side. Disconnect the power connector from the system board as shown in Figure A-14.
Figure A-14 Disconnecting the Power Connector
1 Chassis bottom
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the Power Supply
Step 9 Remove the power supply brace by pulling it up and then out as shown in Figure A-15.
Figure A-15 Removing the Power Supply
Step 10 From the back of the chassis, push the power supply forward, and then lift it up and out.
1 Back panel 3 Power supply brace
2 Power supply 4 Front panel
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the Power Supply
Replacing the AC Power Supply
To replace the AC power supply, perform the following steps:
Step 1 Insert the new power supply into place and slide it towards the back of the adaptive security appliance.
Step 2 Lift the rear of the adaptive security appliance from the surface and reinstall both screws.
Step 3 Insert the power supply brace and press down until it fits into place, as shown in Figure A-16.
Figure A-16 Replacing the Power Supply Brace and the AC Power Supply
Step 4 Connect the power connector to the system board.
Step 5 Replace the adaptive security appliance cover. See the Replacing the Chassis Cover for more
information.
Step 6 Reinstall the network interface cables.
1 Back panel 3 Power supply brace
2 Power supply 4 Front panel
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Appendix A Maintenance and Upgrade Procedures
Installing the DC Model
Installing the DC Model
Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit.
To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC
circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit
breaker in the OFF position. Statement 7
Note The DC return connection should remain isolated from the system frame and chassis (DC-I). This
equipment is suitable for connection to intra-building wiring only.
To install the DC power model, perform the following steps:
Step 1 Read the Regulatory Compliance and Safety Information for the Cisco ASA 5500 Series document.
Step 2 Terminate the DC input wiring on a DC source capable of supplying at least 15 amps. A 15-amp circuit
breaker is required at the 48 VDC facility power source. An easily accessible disconnect device should
be incorporated into the facility wiring.
Step 3 Locate the DC-input terminal box, see Figure A-17.
Figure A-17 DC-Input Terminal Box
Step 4 Power off the adaptive security appliance. Ensure that power is removed from the DC circuit. To ensure
that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch
the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF
position.
Step 5 Remove the DC power supply plastic shield.
1 Negative 3 Ground
2 Positive 4 On/Off Switch
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Appendix A Maintenance and Upgrade Procedures
Installing the DC Model
Step 6 The adaptive security appliance is equipped with two grounding holes at the side of the chassis, which
you can use to connect a two-hole grounding lug to the adaptive security appliance. Use 8-32 screws to
connect a copper standard barrel grounding lug to the holes. The adaptive security appliance requires a
lug where the distance between the center of each hole is 0.56 inches. A lug is not supplied with the
adaptive security appliance.
Step 7 Strip the ends of the wires for insertion into the power connect lugs on the adaptive security appliance.
Step 8 Insert the ground wire into the connector for the earth ground and tighten the screw on the connector.
See Figure A-18, and using the same method as for the ground wire, connect the negative wire and then
the positive wire.
Note The DC return connection to this system is to remain isolated from the system frame and chassis.
Figure A-18 DC-Input Power Supply Connections
Step 9 After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate
power by moving the handle of the circuit breaker to the ON position.
Step 10 Install any remaining interface boards as described in Installing the DC Model section on page A-17.
1 Negative 3 Ground
2 Positive
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the CompactFlash
Step 11 Replace the DC power supply plastic shied.
Step 12 Power on the adaptive security appliance from the switch at the rear of the chassis.
Note If you need to power cycle the DC adaptive security appliance, wait at least 5 seconds between powering
off the adaptive security appliance and powering it back on.
Removing and Replacing the CompactFlash
The adaptive security appliance has two types of CompactFlash: the system CompactFlash (internal) and
the user CompactFlash (external). This section includes the following sections:
Removing the System CompactFlash, page A-19
Replacing the System CompactFlash, page A-21
Removing the User CompactFlash, page A-22
Replacing the User CompactFlash, page A-23
Removing the System CompactFlash
To remove the system CompactFlash, perform the following steps:
Step 1 Power off the adaptive security appliance.
Step 2 Remove the power cord and other cables from the adaptive security appliance.
Step 3 Remove the adaptive security appliance from the rack if it is rack-mounted.
Step 4 Place the adaptive security appliance in an ESD-controlled environment. See the Working in an ESD
Environment section on page A-13 for more information.
Step 5 Remove the adaptive security appliance cover. See the Removing the Chassis Cover section on
page A-10 for the procedure.
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the CompactFlash
Step 6 Carefully slide the CompactFlash out of its connector as shown in Figure A-19. The CompactFlash has a lip
on its lower edge, which you can use to grip the CompactFlash. Otherwise, use sliding pressure with your
thumb or finger to slide the CompactFlash out of its connector.
Figure A-19 Removing the System CompactFlash
1 System CompactFlash
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the CompactFlash
Replacing the System CompactFlash
To replace the system CompactFlash, perform the following steps:
Step 1 Align the new system CompactFlash with the connector on the riser card.
Step 2 Push the system CompactFlash inward until it is fully seated in the connector, see Figure A-20.
Figure A-20 Replacing the System CompactFlash
Step 3 Replace the adaptive security appliance cover. See the Replacing the Chassis Cover section on
page A-12 for the procedure.
Step 4 Reinstall the network interface cables.
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Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the CompactFlash
Removing the User CompactFlash
To remove the user CompactFlash, perform the following steps:
Step 1 Locate the user CompactFlash in its slot in the rear panel of the chassis.
Step 2 Press the release button to eject the card. See Figure A-21.
Figure A-21 User CompactFlash Slot Release Button
Step 3 Carefully pull the card out of the slot.
Step 4 Place the removed user CompactFlash on an antistatic surface or in a static shielding bag.
1 User CompactFlash slot 2 Release button
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A-23
Cisco ASA 5500 Series Hardware Installation Guide
78-16409-03
Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the CompactFlash
Replacing the User CompactFlash
To replace the user CompactFlash, perform the following steps:
Step 1 Locate the user CompactFlash slot in the rear panel of the chassis. See Figure A-22.
Figure A-22 User CompactFlash Slot
Step 2 With the label facing up, insert the connector end of the user CompactFlash into the slot until the card
is seated in the connector and the release button is pushed out.
Note The user CompactFlash is keyed so that it cannot be inserted wrong.
1 User CompactFlash slot
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A-24
Cisco ASA 5500 Series Hardware Installation Guide
78-16409-03
Appendix A Maintenance and Upgrade Procedures
Removing and Replacing the CompactFlash