Fundamentals of Information System Development

Lab Activity1

1

Types of Computer-Based Information System Mohamad Ridhwan (2013405836)
CS 243 2A







Activity 1

Instructions:
1. Choose an organization. You may use any search engine for related information.
2. Identify computer-based information systems used in the organization.
3. Identify the management level where the systems reside.
4. Choose one (1) system and detail the components involve in the systems.

Answer:

Organization
Name
Website URL Identified
information
systems
Management Level
1.

American
Airlines



https://www.aa.com/homePage.do

Airline
Reservation
System

Management
Information
System


Identified IS:

Components


a) Hardware
Servers, terminals, workstations, kiosks.

b) Software a) Bargain Finder - Low-fare search capability software.
b) GetThere - an online corporate travel booking tool.
c) Data Routes, flight schedules, availability information, fare quotes,
reservations information, tickets web check-in, airline staff travel, and
airline holidays and tours.
d) Process - Customer book and perform payment
- System confirms and store customer info in database.
- System provide customer with reservation info.

e) People - Airline company personnel.
- Passengers and travelers who can search, price, book, and ticket
travel services provided by airlines.



Objective:
To identify types of information systems.
To identify in which level of management in an organization is the information system reside.
To identify the components of information systems.


Fundamentals of Information System Development
Lab Activity1

2

Based on the system above, identify below:

Input- What data should be involved in the system?
You need to identify the data and decide how many tables that
might involve in order for the system to organize the data
efficiently. Eg: E-Hotel Room Reservation System


Customer Data Booking info Payment info
Name : Mohamad
Ridhwan
Booking number :
DFWMIA
Booking number:
DFWMIA
Customer ID:
901115035261
Fare : RM 9,382
Customer ID :
901115035261
Flight number : AA 198 Type of payment:
VISA
Age: 23 Seat number: 36 J Date of payment:
23 December 2013 Cabin: First Class A
Address: 76,
JALAN SELASIH
5, SAUJANA
UTAMA 3, SG
BULOH,
SELANGOR
Boarding Time and
Date: 2 JAN 2014 5:15
PM

Hp Number:
0143209250
Date and Time of
Arrival: 3 JAN 2014
2.15 PM

Origin: KUL
Destination: JFK
Transit : HKG






Output What information does the system can produce

Eg: Monthly sales of e-room booking for March 2014
: Customer Staying History at the Hotel
: Room staying history



Fundamentals of Information System Development
Lab Activity1

3

Activity 2

Based on the

Instructions:
In a group of 3 or 4, discuss and propose a system to be developed.




Name of system:

AIRLINE INTEGRATED RESERVATIONS SYSTEM (AIReS)


Brief description of the system:

AIReS basically integrate public transports and accommodations reservations such as hotel,
buses, taxis, and trains into airline reservations system. Airline reservations system
previously was utilized only for tickets reservations, online check-ins, and flight status. By
integrating the reservations systems for hotels, trains, buses and taxis into airline reservation
system, passengers will no longer find difficulty in looking for accommodations and
transports once they reach their destinations. The system will include options for hotels,
trains, buses and taxis under fare quote that a customer can choose when they book for online
airline tickets. When a customer opt for accommodations and transports, the system will
provide the customer options of participating hotels, trains, buses and taxis that the customer
can choose as he sees fit. The fare quotes will include the options that the customer chooses
and then he can perform the payment. AIReS will also widen the means of looking up
information about a customers reservations. Apart from using the internet to look up the
reservation status, a customer can look up his reservations status on the kiosks or by tapping
his Near Field Communication (NFC) enabled smartphones on NFC tags available at an
airport. The kiosks and the NFC tags can also be used for customers to perform check-ins
rather than lining up at the counters or whenever internet is not available for online check-ins.



















Fundamentals of Information System Development
Lab Activity1

4

Components Details
a) Hardware Servers, terminals, kiosks, NFC enabled tags, workstations,

b) Software
- Kiosk software (Genkiosk)
- AIReS NFC application for Android and IOS
- Database software ( Microsoft Access 2013)
- Server operating system (Windows Server 2012 R2)

c) Data Customer Data ( name, customer ID, age, address, hand phone no.),
booking info (booking no, customer ID, flight no, seat no, cabin, boarding
time and date, origin, accommodation info, transportation info), Payment
info.

d) Process Customer confirms booking and paid ----> system analyzes and organizes
customer data into database ----> system lock flight number, seat number,
accommodation no and transportations according to customers
preferences -----> system provide information to customer -----> system is
pending for customers check-in within allocated time -----> once check-
in performed, customer is authorized to board the flight.
e) People - Customers or Passengers
- Airline Personnel
- System Analysts
- System Developers