034-00 Behaviour Based Safety-Fresh Eyes
034-00 Behaviour Based Safety-Fresh Eyes
LOCAL PROCEDURE
TITLE:
DOC. No:
March,2012
Reviewed By:
Signature
05-03-2012 Date Contents Agreed By: Authorization For Issue/ Approved By:
05-03-2012 Date
Signature
Signature
General Manager
CONTENTS
1. 2. 3. 4. 5.
5.1 The key components. 5.2 The observation process. 5.3 FE observation schedule 5.4 FE observation Form 5.5 Just and fair culture 5.6 Developing the Observation Procedure 5.7 The Fresh Eyes Observation Process 5.8 Feedback on Fresh Eyes Observations 5.9 Feedback on implementation and Improvement Goals 5.10 The observation form 5.11 Data Management 5.12 Fresh Eye communication 5.13 FE Rewards.
6.
1.
PURPOSE
The purpose of Fresh Eyes procedure is to provide a guide for the implementation of a behaviour based safety-BBS process at KAPCO. The objective of Fresh eyes procedure is to enhance the meaningful involvement of all employees in Safety Management System for continuous improvement in Safety Performance as measured by observation data and accident and incident rates. Involvement of embedded contractor staff is essential element of BBS; so management must actively encourage their participation in the process. Controlling unsafe acts at the work place is one of the keys to successful accident prevention; Fresh Eye is a process of observing the people behaviors towards Safety at their work place, giving immediate feedback and keeping observation record for establishing future improvement goals.
Potential Gains from the Fresh Eyes Behaviour Based System-BBS Observation Process
There are several potential benefits of the Fresh Eyes (BBS) observation process. They include the following: Positive reinforcement through the feedback process which eventually, promotes a stronger safety culture. Stimulates conversations among employees about safety. The feedback which employees receive allows the development of a positive safety culture by promotion of safer ways to perform work. Promotes sharing of knowledge among employees, both observed and observers, where they learn to identify hazards in their work areas. Establishes a means for employee ownership and accountability for safety and health. Leads to reduction in accidents and injuries.
2.
SCOPE
The Behavioral Based Safety program applies to KAPCO plant and is part of the site Safety Management System. Contract staff is an integral part of the process. Everyone at site shall be involved step by step in the process of conducting safety observations. This program forms part of the GDF-Suez-International Power safety culture.
3.
The Fresh Eyes Coordinator Coordinates all aspects of Fresh eye including, To review Fresh Eyes BBS training to achieve an understanding of the Fresh Eyes BBS process. To review Asset specific Fresh Eyes observation forms and procedures based on the unique needs of the individual asset. To develop a feedback system. To schedule routine observations and ensure implementation as per plan. To review observation data and report statistical analysis of observed data. To participate in the management review and Safety Forum meetings and giving recommendations. To train asset Fresh Eyes observers how to conduct an observation. Chairing the Fresh Eyes committee and observer meeting. 3- Monthly feedback meetings shall be scheduled. Minutes recorded and action done in a timely manner. Inputting data into the IPR Live Link (FEDA System). To coordinate GDF-Suez-International Power Global Safety Steering Group for Feedback on Fresh eye implementation at site.
The Fresh Eyes Committee Fresh Eyes BBS Committee consists of at least one Management Team member and an asset Health and Safety Committee member. In addition, two to five staff members across the Complex and representation from permanent contractors will also be included in the committee.
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Responsibilities include assisting the asset Fresh Eyes Coordinator in the implementation of the Fresh Eyes BBS process. To develop Asset specific Fresh Eyes observation forms based on the past Safety reports. The FE Committee may change the asset specific observation Form when it considers it to be appropriate. To develop a detailed implementation plan including awareness sessions, Observers Training schedules and FE Observation schedules. To develop a feedback system. To provide guidance and ensure continued progress of the behavioral safety process.
The meeting is convened by the coordinator quarterly or on needs basis. Awareness training for the committee as well as the observers on a regular basis is advised so as to counteract the question what is Fresh Eyes? The Observers For every 10 employees it is recommended that there should be one observer. The Observer role will eventually rotate through all personnel at the work place. Moreover all employees are authorized (and obligated) to stop serious unsafe acts at site immediately. The enthusiastic persons having capacity to learn and who can confidently discuss safety issues with the Work party would prove to be effective members in the first step of implementation process. It is however not necessary for an observer to be a safety expert. Observers will complete the fresh eye BBS training and become proficient observers. Observer and the Observed may be from the same peer group or a mix of employees at all levels. They will carry out regular observations as per schedule and return the feedback forms to FE coordinator. 3-monthly observers meeting should be ensured which would produce synergy and help to discuss the common issues and any further improvement actions. Observers use Fresh eye LOGO in the form of badges or jacket during observation process and they can visit any work place at plant area without restriction and prior permission. Observers must concentrate on the quality of feedback given during the observation process. One observation shall be provided by two observers for every ten employees, once per month. e.g. If KAPCO has 600 regular staff and contractors have 300 staff to give a total of 900 staff, then in principle there shall be, 90 observations record at minimum per month.
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4.0 DEFINITIONS
A proactive safety management approach that motivates individuals to demonstrate safe behaviors by engaging with them to continually improve. The approach uses the techniques of regular peer-based observation, peer feedback on performance, rewarding positive behavior, target setting and consistently managing safety in a just and fair way.
Culture
The beliefs and attitudes that the people in a particular group or organization share.
Complacency
Self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies. In this context the fear of injury that motivates employees to work safely is lost.
Antecedent
Behavior
The way a person functions in a particular situation. Behavior is an observable act that is measurable.
Consequences
The systematic and planned observation of people to verify that work is performed efficiently and in compliance with HSE standards
Feedback The process of communicating and reviewing observation Data. Attitude A person's perspective toward a specified target and way of saying and doing things.
5.0
The Fresh Eye process is established in accordance to IPR Procedure IPR/H&S/PRC/026 and details as given bellow.
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Fresh Eye coordinator is responsible for the implementation of the whole system with the help of Fresh eye Committee supported by Management.
Committee members manage the Observers from within their own areas of responsibility.
The foundation for maximizing the effectiveness of FE is the regular observation of working practices. The benefit of an observation process is that employees learn to work more safely. In addition, by undertaking safety observations, employees learn to identify hazards in their work areas. Paying attention to the process means paying attention to safe practices. The frequency of BBS observations are determined by the particular risks involved. The greater the risk, the more frequent the observations should be.
variations with the individual observer skills and experience to work through. The Fresh Eyes Coordinator will also ensure that the following requirements are being fulfilled: Fresh Eyes observation data entering and analysis at the asset Uploading of Monthly asset data to Global database through FEDA Live Link. Also report any unusual, inconsistent FEDA Link trends to the Global Safety Steering Group / Safety Committee. Once every month, display graphically the Fresh Eyes statistical data on the Safety Notice boards. - IT section will ensure proper functioning of Fresh Eye Data Base FEDA and will support Fresh Eyes coordinator to carry out all the above activities and functions regularly and in a smooth manner.
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ENG/KBOPS/SAF/LP/032- A07 Fresh Eyes Brochure_ Urdu .pdf ENG/KBOPS/SAF/LP/032-A08 ENG/KBOPS/SAF/LP/032-A09 Video. FE for the renewed guy_ English Video. FE for the renewed guy_ Urdu
The following International Power Safety procedures can be obtained from Fresh Eyes coordinator /Safety department / web portal
IPR/H&S/PRC/026 H&S/PRN/026 Behavioural Based Safety document (from GDF-Suez-IP) Operations and Engineering Principal H&S. Behavior Based Safety document 11
Date:
Task: No. of safe No. of at-risk
Time:
Observation Results:
1.00 PPE are individuals wearing appropriate: 1.01 Are individuals wearing safety footwear? 1.02 Eye protection using when required? (goggles, shield) 1.03 Wearing hard hats or other head protection 1.04 using hearing protection when required? (ear muff, Plug) 1.05 Gloves use as required during the job? (insulated, cotton) 1.06 Other PPE for task e.g. mask, respirator, Face Shield? 1.07 Is the PPE in good condition? Worn shoes, gloves insulation 2.00 Housekeeping 2.01 waste products or materials being disposed off correctly? e.g Cotton rags, debris, empty drums, pipes, consumables. 2.02 Hazardous material stored/labelled correct, e.g. chemicals, thinners, toxics, lubricants, gas cylinders tied? 2.03 Work area free of slip/trip hazards, e.g. hoses, wires, tools? 2.04 Is appropriate fire and emergency equipment in place? (CO2 cylinder, Fire blanket, Hose pipes, etc) 2.05 Is there safe access to enter and way out? (any restriction) 2.06 Is there adequate lighting for the task? (48V confined space) 2.07 Are hazardous conditions barricaded? (Tape, Fencing, signs) 2.08 Are materials stored and stacked safely? 2.09 Vehicle hazard present and appropriate action taken? 3.00 Risk Management 3.01 Plant and equipment correctly isolated and Tagged? 3.02 Safe work procedures e.g permits, Safe clearances, LOTO, Earthing, Hot work, Excavation, Fire impairment adopted? 3.03 Point of work risk assessment carried out, e.g. Take 5? 3.04 Have they considered the effect of their work on others?
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Observation Results: 3.05 working on correct item of plant? (Plant identification ) 3.06 If work scope has changed, have RA & isolation, reviewed? 4.00 Tools and Equipment 4.01 Portable electrical equipment in good condition? (Electric plugs, cables, electric boards, 48V in confined space.) 4.02 Are individuals using compressed air tools safely? 4.03 Hand tools using correctly? (wrench, insulated plair) 4.04 Equipment guards in place? (Fan cover, coupling guard) 4.05 vehicles /mobile equip used correctly? Cranes / Fork lifter 5.00 Ergonomic/ Body Position 5.01 Load need to be manually lifted or can a machine be used? 5.02 Are individuals lifting loads safely? Lifting method 5.03 Are individuals carrying loads safely? 5.04 Are they doing pushing or pulling operations safely?
No. of safe
No. of at-risk
Recognition or concerns: 13
Please forward a hard copy of this form to FE coordinator after it has been entered into the FE Database.
Location:
Task:
Observation Results 1.00 1.01 1.02 2.00 2.01 2.02 2.03 2.04 2.05 2.06 3.00 3.01 4.00 4.01 4.02 4.03 4.04 5.00 5.01 5.02 5.03 PPE Appropriate Footwear Appropriate clothing & items Housekeeping Waste products/ materials disposed of correctly Materials Stored &/or Stacked appropriately Effective workstation layout for function Walking surfaces free from Trip Hazards Is there safe access and egress Is there adequate lighting for the task at hand Risk Management Effect of their Work on Others Tools and Equipment Chair adjusted for best fit Electrical Equipment in good condition Environmental factors assessed & controlled Equipment assessed to be in good working order Ergonomic/ Body Position Work tasks varied to encourage posture changes Individuals lifting / moving loads Safely Manual handling tasks assessed & controlled
No. of safe
No. of at-risk
Recognition or concerns:
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(FE Observer)
Signature or initials
(FE Coordinator)
Signature or initials
Please forward a hard copy of this form to Fresh Eye coordinator after it has been entered into the Fresh eyes Database.
Form F03
Fresh Eye observation schedule (to be modified as per requirement, Rotated &
announced every Month by FE- Coordinator)
Monday
Day / Team / Week
Wednesday SMM-Block-1
Gas turbine 13-14 Machine hall / Filter house / Injection skid / Gas skid / HRSG1314 STG15 machine Hall, 11KV/ 380V Switch gear room / Machine hall, Feed water building STG15
SMO- Team
Gas turbine 1-4 Machine hall / Filter house / Injection skid / Gas skid / HRSG1-4 STG9-10, 11KV/ 380V Switch gear room, Machine hall, Cooling tower area / cooling tower switch gear room
Thrusday SMM-Block2
FOTP-1,2,3,4,5, Auxilliary steam Boilers
Friday SMM-Block3
Stores A,B,C,D,E,F, G / Kanteen
Week-1
Week-2
Block-1Demi plant / Chlorine plant /Chemical laboratory/ Block-1 Workshops (Elect / Mech/ I&C
Week-3
Thermal Oil heaters 5-8, Thermal Oil heater 13-14/ Forwarding Skid 1314/Forwarding skid 5-8 Fuel Oil tank areas Tank 1-27
Shift Operations Morning / Evening - routine round - Isolation /deisolations process FOTP / Chemical Shift Operations - routine round - Isolation / Deisolation process Offices / Labs CCR-1,2,3 Ground floor/ 1st Floor/2nd Floor /Offices Admin Building / ARE building / Fuel workshops
Block-3 Workshops (Electrical / Mech/ I&C/ Store-G / Gas station /220 KV Switchyard
Week-4
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GOALS
FE OBSERVERS
FE Observer
FE Observer
FE Observer
FE Observer
FE Observer
FE Observer
FE Observer
FE Observer
Observer
FE Observer
FE Observer
Rev:0 01/10/11
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ENG/KBOPS/SAF/LP/032-F04
No. of Observations
90 80 70 60 50 40 30 20 10 0 Plan Actual
ay
Ju ne
Ju ly A ug us t S ep
Fe b
ar ch
Ja n
ov N
pr
ct
Month
ec
18
No. of Observations
Fe M b ar ch A pr M ay Ju ne Ju A ly ug us t S ep
Month
ENG/KBOPS/SAF/LP/032-A01
O ct N ov D ec
Ja n
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ENG/KBOPS/SAF/LP/032-A06
Updated Forms, presentations and video of the following documents are available with Fresh eye co-coordinator / Safety coordinator and on Safety portal at Share drive.
ENG/KBOPS/SAF/LP/032-A02 ENG/KBOPS/SAF/LP/032-A03 ENG/KBOPS/SAF/LP/032-A04 ENG/KBOPS/SAF/LP/032-A05 ENG/KBOPS/SAF/LP/032-A08 ENG/KBOPS/SAF/LP/032-A09
Fresh Eyes awareness course_english.ppt Fresh Eyes observer course_Urdu.ppt Fresh Eyes observer course_english.ppt.ppt Fresh Eyes management course.ppt Video. FE for the renewed guy_ English Video. FE for the renewed guy_ Urdu
The following documents in Urdu language can be delivered to enhance communication at Staff level.
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ENG/KBOPS/SAF/LP/032-F01
ENG/KBOPS/SAF/LP/032- A07
ENG/KBOPS/SAF/LP/032-A09
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