Evaluation On Training Effectiveness
Evaluation On Training Effectiveness
MERCELITA G. JAVIER
EFFECTIVE TRAINING - is training that fulfils Level 1 and 2 expectations.
Meaning, the participant reaction to the training is favorable, and desired learning has occurred.
TRAINING EFFECTIVENESS
Application of what is learned on the job to yield measurable results that directly contribute to accomplishment of the agency goals and ultimate mission. This contribution can be measured and reported to show the correlation of training to accomplishment of agency mission. Common Measurements of Training Effectiveness Rate of on-the-job application of new skills Progress towards preliminary goals Accomplishment of ultimate goals or mission, as related to performance
Observe trainees during the session for your own perception of their reception. Get trainee feedback in writing immediately following the session. Use measurable and meaningful terms. Use uniform feedback forms so results can be quantified and tabulated for the whole group.
Level II: Learning This level measures how much of the desired principles, techniques, and skills trainees learned in the training session. In order to determine what trainees learn during a session, you need to know what they knew before training. Follow these suggestions for measuring learning: Use pre- and post-knowledge and/or skills testing. Use objective measurements to assess what trainees now know or can do that they didnt know or couldnt do before training. Use a control group of employees who did not attend the training session to compare their performance to employees who received training. Level III: Behavior The third level measures employee behavior changes based on training. Your goal is to see how well trainees incorporate learned principles, skills, and knowledge into their jobs on a permanent basis. Follow these methods for evaluating behavior: Solicit the help of trainers, supervisors, and others who work closely with trainees to observe these employees before and after training, and to give their measurable, objective feedback on performance. Continue observations for 3 to 4 months after the training session, so you can get an accurate assessment. Level IV: Results The last level in Kirkpatricks evaluation model focuses on the results of training on the company in terms of: Reduction of costs Reduction of turnover and absenteeism Reduction of grievances Increase in quality Increase in quantity or production Improved morale Suggestions for measuring the results of training on the companys overall performance: Measure statistics in each of the categories listed above (or whichever categories you included in your goal-setting) before and after training. Use a control group, if possible, for comparison. Measure more than once over several months to allow time for changes
Standardized Tests Tests can be used for collecting information at all five levels of evaluation. They can be given prior to training, during training, and after training. There are several types of tests from which to choose 1. True-False 2. Multiple Choice
3. Matching 4. Fill in the Blank