Scribd
Upload
327 views

Toyotas

This document contains a case study about gossip in the workplace and Toyota's culture of teamwork. It discusses how office gossip got 4 women fired from their jobs and questions whether gossip can ever be useful to managers. It also analyzes Toyota's emphasis on teamwork in its culture and hiring practices. Managers are advised not to show preference to some employees over others to avoid gossip. The risks of managers taking pay cuts to avoid layoffs are also discussed. Finally, it notes the challenges an auto dealership group faces in adopting Toyota's team-focused culture.

Uploaded by

ahsanashraf2708
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
327 views

Toyotas

This document contains a case study about gossip in the workplace and Toyota's culture of teamwork. It discusses how office gossip got 4 women fired from their jobs and questions whether gossip can ever be useful to managers. It also analyzes Toyota's emphasis on teamwork in its culture and hiring practices. Managers are advised not to show preference to some employees over others to avoid gossip. The risks of managers taking pay cuts to avoid layoffs are also discussed. Finally, it notes the challenges an auto dealership group faces in adopting Toyota's team-focused culture.

Uploaded by

ahsanashraf2708
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 6

Assignment Management Topic: Case Studies About GOSSIP GIRLS TOYOTASS CULTURE Submitted To: Mr.

Wajid Ali Submitted By:


Ahsan Ashraf Makhdoom Khalid Wajahat Hassan (LIF13MCOM2054) (L1F13BCMH2018) (L1F13BCMH2004)

UNIVERSITY OF CENTRAL PUNJAB

Case Study About GOSSIP GIRLS


Q#1: What do you think of this situation? Do you agree with the councils decision about the firing and refusal to reinstate the employees? Ans: We think that office gossip should not exceed its limits Yes , the council decision of firing was correct because the office gossip was move toward the rumors and getting dangerous for the administrator and for its assistant the gossip was regarding the affair between the administrator and its assistance. So it was a good decision by the council for the refusal of reinstates the employees because if the employees came back due to natural phenomena they should again start the gossips which again lead to the ramous. Q#2: In a recent survey, 60 percent of respondents indicated that the biggest pet peeve they have about their jobs is working gossip. Research the topic of office gossip/office rumors. Is office gossip always harmful? Could it ever be useful to managers? Ans: Office gossip is not always harmful MacDraw says that If someone shares gossip with you, it bonds you together, it create trust between office colleagues. It is the fact that people automatically think gossip is bad. The people do not want to hear anything about their self, if the gossip is leaked to the third person it will create un favorable atmosphere in the organization which is not good for the organization. But sometimes the office gossips can be good for the managers because it is also a channel of communication the manager are aware about their self what their

employees says about them and about their organization

it can also useful

sometime when employees gossip about there organization for its betterment Q#3: In retrospect, what would these four women have done differently? Ans: In retrospect, these four women gossip with each other about their administrator the one of the woman had used rough language to describe the town administrator and because all of them had discussed a rumor that he was having an affair with a female subordinate. All four of the woman acknowledged feeling resentment toward the woman. Who worked in a specially created position and was paid more than two of the employees, despite having less experience and seniority. Q#4: What implication from this story can you see for managers and communication? Ans: The implications we can see from this story is that the managers should not give preference to only one employee so that other employees start gossip for that employee and also gossip to the employer. We also see that the employees should not exceed their gossip limits which create the ramous in the organization

Case Study About TOYOTASS CULTURE


Many companies proudly promote their team culture. At Toyota, the promotion seems sincere. Value Statement of Toyotas: To ensure the success of our company, each team member has the responsibility to work together, and communicate honestly, share ideas, and ensure team member understanding. So how does Toyotas culture reflect its emphasis on teamwork? For this Toyotas company has established following steps: First they give emphasis on systems in which include training of their employees. Secondly, Toyotas hire only those candidates which are oriented toward teamwork. Third, Toyota structures its work around teams. Fourth, Toyota considers the team to be the power centre of the organization.

Q#1: Do you think Toyota has succeeded because of its team-oriented culture, or do you think it would have succeeded without it? Ans: Toyotas has succeeded due to its team-oriented culture because those organizations have main focus on their employees and on their team work they almost get success. In organizational culture (people orientation, team orientation, Aggressiveness, innovation and risk taking) these points have been described. Toyotas give training to their employees from which they learn that how the can work under a team so we can say that Toyotas also has followed these points for its culture therefore employees of Toyotas are very competent and also oriented toward teamwork. Q#2: Do you think you would be comfortable working in Toyotas culture? Why or Why not? Ans: Yes I think I will be comfortable working in Toyotas culture because where an organization understand the importance of employees skills they always support them .They give them all the facilities which they have need so that they can produce a best outcome for their organization. Every Toyota employee knows the adage All of us are smarter than any of us. Q#3: In response to the recession and the firms first-ever quarterly loss, Toyotas managers accepted a 10 percent pay cut in 2009 to avoid employee layoffs. Do you think such a response is a good means of promoting camaraderie? What are the risks in such plans? Ans: We think that such response from manager side is not appropriate because when any company bear any loss then every person will be liable for the recover up of loss. In response to the series of quality-related issues that occurred in 2009, Toyota has been reinforcing its risk management systems. The major premise of

Toyota's BCP is to work on recovery after disaster in the following priority order:Toyota's Basic Guidelines Priorities following a Disaster

Q#4: Recently, DCH Group, a company comprised of 33 auto dealerships, decided to adapt Toyotas culture to its own, particularly its emphasis on team-work. DCHs CEO, Susan scarola, said, Trying to bring it down to dayto-day operations is tough. It was not something that everybody immediately embraced, even at the senior level. Do you think the culture will work in what is typically the dog-eat-dog world of auto dealerships? Why or Why not? Ans: This culture will work in good way those organizations which have adopted such type of culture always remain successful. Now days Dog-eat-Dog world is exist but there are many organizations in world which have not followed this type of world they work with their honesty and also do care about their all members like Toyota.

You might also like