800 SERIES

call system
Hotels Leisure centres Nursing homes Care homes Hospitals Shops Lavatories Guest houses Gymnasiums Fitness suites Solariums Police cells Prisons Factories Warehouses Offices Reception areas GP surgeries Government buildings Interview rooms Housing offices Restaurants Changing rooms and much, much more Ideal for use in:

800 SERIES
call system
Tried, trusted and respected by users and installers alike, C-TECs 800 Series Call System is ideal for use in all types of private, commercial, residential and public sector buildings. Incorporating two different disabled persons toilet alarm kits, a wide range of indicator panels and an extensive array of system components, it is without doubt one of the most versatile and reliable conventional call systems on the market.

Hundreds of applications - suitable for use in hotels, leisure centres, nursing homes, shops, offices, etc. Hard wired for total reliability - 4 to 6 core security cable is ideal for most installations. Wide range of indicator panels covering 1 to 90 zones. Extensive range of ancillaries including ceiling pulls, wall-mounting call points, monitoring points, water resistant alert points, stainless steel call points, overdoor lights, remote sounders, relays and call latch modules. 12V d.c. system - simple to install, easy to operate and highly reliable. Most wall-mounting plastic components fit standard 25mm single or double gang back boxes. Ceiling pulls and water resistant alert points are surface mountable. Attractive compact design blends perfectly into any sort of decor. All power supplies capable of 12V sealed lead acid battery charging.

Two levels of call - standard (constant tone) and emergency (intermittent tone). Optional button or magnetic key reset facilities (dependent on items purchased). No limit to system size - components can be mixed and matched to meet the layout and call communication requirements of virtually any building - see typical applications diagram for details. Optional datalogging, paging and infrared staff attack facilities. FREE plan marking up and technical advice service available for larger systems. Extremely cost-effective - all components normally available ex-stock. Manufactured in the UK by an ISO 9001 accredited company with over 20 years experience of making quality life safety and call system products. Can be used to help building managers and service providers comply with BS8300, the Disability Discrimination Act and the Care Standards Act.

WHAT IS AN 800 SERIES CALL SYSTEM?

In its simplest form, an 800 Series Call System: Allows the general public, a member of staff or a patient to call for assistance; Confirms that the call has got through; Makes sure the caller is visited; and, if required; Allows extra or more urgent assistance to be summoned using an optional emergency call facility. However, the unrivalled flexibility and versatility of the 800 Series Call System means it can also be used to: ila va

Inform staff that someone is being attacked via an optional infrared staff attack facility. Monitor storage cupboards, cash offices and stock rooms for unauthorised access. Monitor doorbells, telephones and machinery for activation or failure. Send notification of calls to hand-held paging equipment. Provide a permanent printed record of all system and staff activity via optional datalogging equipment.

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HOW DOES AN 800 SERIES CALL SYSTEM WORK?

Depending on the type of calling devices used, the system can be set up to operate as a standard system on which standard (constant tone) calls are generated or an emergency system on which standard (constant tone) and emergency (intermittent tone) calls are generated. On standard systems: The user calls for assistance by activating a ceiling pull, standard call point, monitoring point, water resistant alert point or infrared ceiling receiver (as fitted). A red confidence light on the calling device illuminates to reassure the user that the call has been registered. At the systems indicator panel(s), an indicator light illuminates and a buzzer sounds to inform staff that someone is in need of assistance. Relevant overdoor lights, remote sounders and area indicators also operate (as fitted) to provide additional audible and visual indication of the call. A member of staff visits the calling room to assist the user and resets the calling device to return the system to normal. On emergency systems: In addition to doing everything a standard system does, a more urgent / extra level of assistance can be summoned by activating an emergency call via an emergency call point, water resistant alert point or infrared ceiling receiver (as fitted). Once activated, the red confidence light on the calling device will flash to confirm the emergency call has been registered and the relevant indicator panel light and its buzzer will flash and sound a more insistent tone to attract attention. Relevant overdoor lights, remote sounders and area indicators will also pulse (as fitted) to provide additional audible and visual indication of the emergency call.

WHICH SYSTEM SHOULD YOU CHOOSE?

The type of system required will depend upon the application and the needs of the user so always check with the approving authority/client before work commences. In residential care homes, a standard system is normally acceptable as the main requirement is for the reset function to be carried out at the source of the call. In nursing homes, however, some authorities insist on standard and emergency call facilities so an emergency system may be required. In most other applications, such as shops, leisure centres, hotels and public sector buildings, the type of system and devices required will depend almost entirely on what the user wants to achieve. In most instances, referring to the typical applications diagram overleaf will help all interested parties come to a decision on what components should be purchased.

PLANNING A SYSTEM
The following points should be considered when designing or planning an 800 Series Call System. Indicator panels Indicator panels should be sited internally in a clean dry area which is readily accessible to staff. Various types and sizes are available covering 1 to 90 zones. Repeater panels are also available. Call Points Any number of call points (of any kind), reset points and overdoor lights can be wired onto one zone. Standard call points (including ceiling pulls and monitoring points) will work on 800 Series standard and emergency systems but emergency call points will work on emergency systems only. Some emergency call points can generate standard and emergency calls whereas others, such as water resistant alert points and stainless steel call points, can be set up to generate standard or emergency calls (not both).

Two methods of reset are available - button or magnetic key. Reset buttons are fine for non-secure applications but reset keys are usually preferred in care establishments as they help prevent patients inadvertently cancelling their own calls. Call points without an on-board reset facility, such as ceiling pulls, must be reset via a reset point or call point with an on-board reset facility. A full list of standard and emergency call points and the facilities they offer can be found at the back of this leaflet. Ancillary calling devices A tail call lead or hand/foot operated pneumatic pad can be connected to a call points remote socket (if fitted) to generate a standard call. For safety reasons, a standard call will also be made if the ancillary calling device is inadvertently pulled from its socket. Monitoring points Monitoring points can be used to trigger a standard call if a fire exit, drug cupboard or storeroom is opened and can be isolated via an on-board keyswitch if required. They can also be connected to any device with a normally open or normally closed switch, such as a pressure mat, allowing it to operate as a standard call point when activated. Call latch modules Call latch modules operate in a similar way to monitoring points but are smaller (for discreet mounting) and do not include an onboard reset or isolating facility. Infrared call points, ceiling receivers and transmitters To help protect staff against aggressive visitors, distressed patients or intruders, infrared ceiling receivers and call points can be used in conjunction with infrared transmitters to remotely trigger standard and/or emergency calls. Up to three slave ceiling receivers can be connected to one master ceiling receiver or infrared call point to provide additional coverage in large or L shaped rooms. Infrared transmitters typically provide a 10m line-of-sight transmitting range. Overdoor lights Overdoor lights (if fitted) are normally installed outside rooms to increase call indication levels. If required, up to four zones can be connected to one overdoor light to provide area indication (in corridors, etc) with additional zones connectable via one or more input expanders. Remote sounders Up to three switchable or remote sounders can be connected to an indicator panels sounder output to increase call levels. Relay units External strobes, sounders, beacons, etc, can be connected to any zone or group of zones via a 12V relay unit. Datalogging and paging A datalogger can be used to record the date, time, type and location of every call and reset and is ideal for verifying that staff have attended to calls and for analysing response times. Two paging options are also available - tone only and alphanumeric, the latter of which must be used in conjunction with a datalogger. Master reset buttons Some indicator panels have an optional master reset button. If enabled, this facility allows standard calls to be globally cancelled without the source of the call being investigated. As there is a definite requirement in most applications for the caller to be visited before the call is reset, this facility is normally only utilised in carefully managed staff-to-staff call systems. In most other instances we recommend this facility is disabled. Mute buttons All multi-zone emergency indicator panels are supplied with an optional mute button. If enabled, this allows any standard calls on the system to be silenced but leaves relevant indicator light(s) lit. Although a new call from a different call point will re-activate the sounders, to ensure callers are visited we recommend this facility is used only in very carefully managed systems. Emergency calls cannot be muted.

Typical Applications & Wiring Details

NC807C CEILING PULL
CALL RESET

800 SERIES
call system
CALL RESET ALERT

NC806C OVERDOOR LIGHT

NC802DERM MAGNETIC RESET EMERGENCY INFRA-RED CALL POINT

CALL RESET

NC807C CEILING PULL

RESET

ALERT Call

Call

Extra ceiling pulls can be fitted as required

NC802DEB-1/2 BUTTON RESET EMERGENCY CALL POINT TAIL CALL LEAD

Call

NC312RXC INFRA-RED TRANSMITTER (PUSH FOR CALL)

NC803M MAGNETIC RESET KEY

NC806CS OVERDOOR LIGHT & SOUNDER

NC809DB BUTTON RESET POINT NC807C CEILING PULL

nursing home & hospital call systems

NC806C OVERDOOR LIGHT

NC806C OVERDOOR LIGHT

NC807C CEILING PULL

NC802DEB-1/2 BUTTON RESET EMERGENCY CALL POINT

disabled bedroom

special requirement room

disabled persons toilet alarms

IMPORTANT: There is a definite requirement in nursecall systems for the reset function to be carried out at the room from which the call is made
NC302RXC INFRA-RED MASTER CEILING RECEIVER NC302RXCS INFRA-RED SLAVE CEILING RECEIVER

RESET

PRESSURE PAD
Call

ON ISOLATED

hotel & guest house call systems

NC802DB BUTTON RESET CALL POINT

CALL RESET

NC894DKB ISOLATABLE BUTTON RESET MONITORING POINT

TAIL CALL LEAD

OR

ON

F U S E

Call

kitchen, restaurant & conference room call systems

Small localised system may be linked to indicate on larger master panels

MUTE Call

RESET Call

MUTE

RESET Call

Switch Fused Spur DOOR CONTACTS BED MOVEMENT DETECTOR P.I.R SENSOR

NC944 FOUR ZONE CALL CONTROLLER

NC944 FOUR ZONE CALL CONTROLLER

NC930 12V 250mA POWER SUPPLY

Call

1 core per zone & common -Ve

staff attack and call systems in casualty areas

RESET

NC312RXA INFRA-RED TRANSMITTER (PUSH / PULL FOR EMERGENCY)

NC803M MAGNETIC RESET KEY

to detect patients wandering about

NC809DM MAGNETIC RESET POINT

typical nursing home call system

NC803M MAGNETIC RESET KEY

Datalogging and paging facilities also available

CALL RESET

NC302RXCS INFRA-RED SLAVE CEILING RECEIVER

NC302RXC INFRA-RED MASTER CEILING RECEIVER

NC899IRR KEYSWITCH RESET POINT

Call

NC812KE / 822KE / 832KE 10, 20 OR 30 ZONE EMERGENCY MASTER PANEL

NC811KE / 821KE / 831KE 10, 20 OR 30 ZONE EMERGENCY REPEATER PANEL

NC806C OVERDOOR LIGHT

ON ISOLATED Call

NC802DM MAGNETIC RESET CALL POINT

simple rest home call system

Up to three slave ceiling receivers can be used per master receiver

NC312RXA INFRA-RED TRANSMITTER (PUSH / PULL FOR EMERGENCY)

Switch Fused Spur

F U S E

1 core per zone + 3 core control + 2 core power

(use 1mm2 for +Ve & -Ve)

1 core per zone & common -Ve

NC944/SS STAINLESS STEEL FOUR ZONE CALL CONTROLLER

CALLING

NC930/SS STAINLESS STEEL 12V 250mA PSU

ON

NC941B 12V BATTERY BACK-UP KIT

infra-red staff protection systems

NC802DEWS NC802DEWM SLAVE WATER MASTER WATER RESISTANT RESISTANT ALERT POINT ALERT POINT

Call

NC803M MAGNETIC RESET KEY

assistance required systems

(pools, saunas, gyms, solariums, etc)
NC802DEM/SS S/STEEL CALL POINT NC803M MAG. RESET KEY NC806CS OVERDOOR LIGHT & SOUNDER

retail, sports & leisure call systems

RESET

Small localised system may be linked to indicate on larger master panels

ON OFF

Call

MUTE

RESET

Call

F U S E

Optional 12V 0.3AHr battery back-up kit

Switch Fused Spur

Call

Call

NC888D REMOTE SOUNDER

NC887D SWITCHABLE SOUNDER

Switchable and Remote Sounders are available to increase sound levels

CALL

Call

delivery point / goods-in

External bell push at delivery gate or door
CALL RESET

checkout, till or counter call

NC894DKM ISOLATABLE MAGNETIC RESET MONITORING POINT Standard burglar alarm contacts
RESET

first aid room

general surgery & interview room call systems

NC899IRR KEYSWITCH RESET POINT
Call ON ISOLATED

CALL

NC803M MAGNETIC RESET KEY

Call

NC806C/SS S/STEEL NC802DEM/SS OVERDOOR LIGHT S/STEEL CALL POINT

consultation/interview room
CALLING

NC807C CEILING PULL

NC917L CALL PUSH WITH PROTRUDING BUTTON

NC915L desk pushes & NC920 wall sockets are also available for use as discreet panic alarm buttons.

PUSH TO CALL

consultation/interview room

NC807C CEILING PULL

changing rooms
ALERT RESET

Call

Call

NC809DB BUTTON RESET POINT

NC889 CALL LATCH MODULE

NC802DB BUTTON RESET CALL POINT

ON ISOLATED Call

door monitoring

NC803M MAGNETIC RESET KEY

Call

(fire exits, access doors, etc to prevent unauthorised access and stock shrinkage)
NC807C CEILING PULL

NC804DE EMERGENCY CALL / BUTTON RESET POINT

NC806CS OVERDOOR LIGHT & SOUNDER

TO OTHER EQUIPMENT e.g. strobes, sirens, beacons, door releases, etc. (some of which may require an external PSU)

Relay Activated

Relay Unit RESET

ON ISOLATED Call Call

normally open or normally closed voltage free contacts EQUIPMENT TO BE MONITORED

NC312RXCA INFRA-RED TRANSMITTER (PUSH FOR STANDARD CALL PULL FOR EMERGENCY)

NC302RXC INFRA-RED MASTER CEILING RECEIVER

NC883D 12V RELAY UNIT

NC894DKB ISOLATABLE BUTTON RESET MONITORING POINT

consultation room/panic systems

patient toilet

NC809DB BUTTON RESET POINT

RESET

NC806CS OVERDOOR LIGHT & SOUNDER

monitoring plant equipment and other machinery

CABLE & WIRING DETAILS

EXTRA LOW VOLTAGE (7/0.2) SECURITY CABLE Typically 4 or 6 core dependent on layout and devices used (see right). Multi-core cable can be used to reduce wiring runs but more joints will result. We recommend you leave about 20-25% spare cores. DO NOT use solid core cable as it breaks easily. 220-240V MAINS FEED, e.g. 1mm T&E OTHER (as specified) STANDARD CALL POINTS (including ceiling pulls, monitoring points and standard reset points): Run 1 signal wire per zone plus a common negative to the nearest panel EMERGENCY CALL POINTS (including infrared ceiling receivers and keyswitch reset points): Run 1 signal wire per zone plus a common negative and a common positive to the nearest panel OVERDOOR LIGHTS: Connect to the signal wire of the zone being indicated and to common negative and common positive REMOTE SOUNDERS: Usually connected directly to an indicator panel using two cores INDICATOR PANELS / REPEATERS: Wire as specified in diagram

Call

NC951 STANDARD KIT

disabled persons toilet alarms

Switch Fused Spur

F U S E

ON

CALLING

RESET Call

available in two ready-to-fit, self-contained kits (plastic and stainless steel versions available)

NC941 SINGLE ZONE CALL CONTROLLER / 12V PSU

warehouse & factory call systems

NC302RXCS NC899IRR NC302RXC KEYSWITCH INFRA-RED MASTER INFRA-RED SLAVE RESET POINT CEILING RECEIVER CEILING RECEIVER
ON Call ON ISOLATED Call

RESET

ISOLATED

Door contacts NC312RXA INFRA-RED TRANSMITTER (PUSH / PULL FOR EMERGENCY)

alarm call systems

NC894DKB NC806C ISOLATABLE OVERDOOR BUTTON RESET LIGHT MONITORING POINT

C-TEC 1999-2003. Errors and omissions excepted. No responsibility can be accepted by C-TEC for any misinterpretation of the above or for the compliance of the system as a whole. We reserve the right to alter product specifications at our discretion and without prior notice.

monitoring fire doors, etc

800 Series Part Numbers & Product Descriptions

DISABLED PERSONS TOILET ALARM KITS Include everything required for a BS8300 compliant disabled persons toilet alarm (except cables & fixings) NC951 Standard disabled WC alarm kit
c/w NC941 call controller, NC807C ceiling pull, NC806CS overdoor light & sounder, NC809DB button reset point & WC sticker

NC951/SS

Standard disabled WC alarm kit, s/steel

c/w NC941/SS call controller, NC807C ceiling pull, NC806CS/SS overdoor light & sounder, NC809DB/SS button reset point & WC sticker

OVERDOOR LIGHTS AND SOUNDERS Can be used to increase call indication levels NC806C Overdoor light NC806CS Overdoor light & sounder NC806C/SS Overdoor light, s/steel NC806CS/SS Overdoor light & sounder, s/steel NC887D Switchable sounder NC888D Remote sounder STANDARD CALL POINTS Generate standard calls only NC807C Ceiling pull unit
No on-board reset, no remote socket

INFRARED TRANSMITTERS For use with infrared call points & ceiling receivers NC312RXA Infrared transmitter
Push/pull for emergency call

NC312RXCA NC312RXC NC312BM

Infrared transmitter
Push for standard call / pull for emergency

Infrared transmitter
Push for standard call only

Battery module for transmitter

SINGLE ZONE EMERGENCY INDICATOR PANELS Indicate standard and emergency calls NC941 Single zone call controller
c/w 12V 250mA PSU & reset button

NC802DB NC802DM NC917L

Standard call point

Button reset, with remote socket

NC941/SS NC941B

Single zone call controller, s/steel

c/w 12V 250mA PSU & reset button

Standard call point

Magnetic reset, with remote socket

RESET POINTS NC809DB Button reset point NC809DB/SS Button reset point, s/steel NC809DM Magnetic reset point NC899IRR Keyswitch reset point MAGNETIC RESET KEYS For use with all magnetic call points, monitoring points and reset points NC803M/10 10 x magnetic reset keys NC803M/50 50 x magnetic reset keys ANCILLARY CALLING DEVICES Generate standard call via a call points remote socket NC805C/6 1.8m (6ft) tail call lead NC805C/14 4.2m (14ft) tail call lead NC805D 1.2-3.6m (4-12ft) tail call lead NC805P Hand/foot pneumatic pad
requires 1 x NC805AS

0.3AHr battery backup kit

for use with single zone call controller

Standard call push with protruding button

No on-board reset, no remote socket magnetic reset, no remote socket

NC802DEWM Master water resistant alert point NC802DEWS Slave water resistant alert point
Up to 10 per master

4-12 ZONE EMERGENCY INDICATOR PANELS Indicate standard and emergency calls NC944 Four zone call controller
c/w mute/reset button, requires 12V PSU

NC802DEM/SS Stainless steel call point

Magnetic reset, no remote socket

NC944/SS NC930 NC930/SS NC941B NC925B1 AC284

Four zone call controller, s/steel

c/w mute/reset button, requires 12V PSU

12V 250mA PSU

powers up to 2 x four zone call controllers

STANDARD MONITORING POINTS Generate standard calls only NC894DKB Isolatable monitoring Point
Button reset, no remote socket

12V 250mA PSU, s/steel

powers up to 2 x four zone call controllers

NC894DKM Isolatable Monitoring Point

Magnetic reset, no remote socket

0.3AHr battery backup kit

for use with 12V 250mA PSU

12V 1A white boxed PSU

powers up to 3 x four zone call controllers

2.1AHr backup battery

for use with 12V 1A boxed PSU

EMERGENCY CALL POINTS Generate standard and/or emergency calls (as shown) NC802DEB-1/2 Emergency call point
Button reset, with remote socket, can generate standard & emergency calls

NC805AS NC805MD

Remote air switch for NC805P Portable movement detector

MISCELLANEOUS 800 SERIES DEVICES NC899KD Area isolator

can be used to isolate areas/zones

NC802DEM 10-30 ZONE EMERGENCY INDICATOR PANELS Indicate standard and emergency calls NC812KE 10 Zone Emergency master panel
c/w 12V PSU, backup battery & mute button

Emergency call point

Magnetic reset, with remote socket can generate standard & emergency calls

NC884DE NC885 NC886C NC883D

Emergency 5:1 input expander

can be used to provide area/zonal indication

NC802DEWM Master water resistant alert point

magnetic reset, no remote socket, can generate standard or emergency calls (not both)

Standard 5:1 input expander

can be used to provide area/zonal indication

NC811KE NC822KE NC821KE NC832KE

10 Zone Emergency repeater panel 20 Zone Emergency master panel

c/w 12V PSU, backup battery & mute button

Call latch module

can trigger a call from a n/o or n/c switch

NC802DEWS

Slave water resistant alert point

Max. 10 per master Magnetic reset, no remote socket, can generate standard or emergency calls (not both)

12V relay unit

can be used to switch sirens, strobes, etc.

20 Zone Emergency repeater panel 30 Zone Emergency master panel

c/w 12V PSU, backup battery & mute button

NC802DEM/SS Stainless steel call point

NC848/10 10 x Anti-tamper screws

can be used to secure stainless steel devices in high risk environments.

NC831KE 30 Zone Emergency repeater panel Larger panels available to order 10-30 ZONE STANDARD INDICATOR PANELS Indicate standard calls ONLY NC810K 10 Zone Standard master panel
c/w 12V PSU & reset button

NC804DE NC809DEM

Emergency call / reset point

Button reset, no remote socket, can generate emergency calls only

Emergency call / reset point

Magnetic reset, no remote socket, can generate emergency calls only

DATALOGGING & PAGING EQUIPMENT DP800KPD Datalogger c/w software & printer DP800KD Datalogger c/w software, no printer DP830K 30 zone interface kit
one required per 30 zones on DP800KPD or DP800KD datalogger

NC811K NC820K NC821K NC830K

10 Zone Standard repeater panel 20 Zone Standard master panel

c/w 12V PSU & reset button

INFRARED CALL POINTS & CEILING RECEIVERS Generate standard and/or emergency calls when triggered by a compatible infrared transmitter NC302RXC Infrared master ceiling receiver
No on-board reset, no remote socket

DP874DA Transmitter for alphanumeric pagers

Must be used in conjunction with a DP800KPD or DP800KD datalogger

20 Zone Standard repeater panel 30 Zone Standard master panel

c/w 12V PSU & reset button

NC302RXCS NC802DERB NC802DERM

Infrared slave ceiling receiver

Up to 3 per master.

DP877A

Alphanumeric display pager, group 1

For other pager groups add B,C,D,E,F,G or H to the order code

Infrared call point

Button reset, with remote socket

NC831K 30 Zone Standard repeater panel Larger panels available to order

DP874B/4 Tone only UHF paging transmitter

supplied with one tone-only pager

Infrared call point

Magnetic reset, with remote socket

DP875/4

Extra tone-only pager

Distributed by:

C-TEC
Stephens Way, Wigan, WN3 6PH. United Kingdom Tel: +44 (0)1942 322744 Fax: +44 (0)1942 829867 Email: [email protected] Web: www.c-tec.co.uk

Quality System Certificate No. 176 Assessed to ISO9001 : 1994

Approved Document. No. DNS8002255 Rev 1. The manufacturer of this equipment operates a policy of continuous improvement and reserves the right to alter product specifications at its discretion and without prior notice. Errors and omissions excepted. No responsibility can be accepted by the manufacturer or distributor of this equipment for any misinterpretation of an instruction or guidance note, or for the compliance of the system as a whole.