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Sample Phone Call Script

This document provides a sample phone call script and tips for volunteer phone bankers to contact Asian & Pacific Islander American voters. The script reminds voters to vote on the upcoming election date, offers assistance getting to polling locations or with language needs, and confirms that the voter will vote before ending the call. The tips advise volunteers to smile while calling, only speak to the intended voter, follow the script without debate, call in list order while tracking responses, and mark call outcomes appropriately.

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APIAVote
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17K views

Sample Phone Call Script

This document provides a sample phone call script and tips for volunteer phone bankers to contact Asian & Pacific Islander American voters. The script reminds voters to vote on the upcoming election date, offers assistance getting to polling locations or with language needs, and confirms that the voter will vote before ending the call. The tips advise volunteers to smile while calling, only speak to the intended voter, follow the script without debate, call in list order while tracking responses, and mark call outcomes appropriately.

Uploaded by

APIAVote
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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APPENDIX E:

APIAVOTE Voter Mobilization Toolkit - APPENDICES

Sample Phone Call Script


Hello, may I speak to (full name)?

My name is ________ and I am calling on behalf of the Asian & Pacific Islander American Vote 2008 program.
We are a non-partisan organization promoting AAPIs to vote.

We are calling to remind you to please vote on ______________.

Additional questions
• Do you or any member of you household need assistance getting to the polls on Election Day?
• Do you or any member of your household need help (language assistance) in voting?
• Do you know where you local polling site is?

By the end of phone conversation you should ask “Can I count on you to vote on Nov 4?” and
get a confirmation.

Tips and Suggestions for Phone Callers

• Smile while you’re talking on the phone (they can tell).


• Speak only to the person whose names appear on the list.
• Read the script over several times before calling so that you sound more natural, not like you’re reading a
script.
• Follow the script. Do not get involved in long discussions or arguments. It’ll waste time from all the other
people you can confirm to vote on Election Day.
• Make calls in order of the list. Keep track of the responses. When you have finished a sheet, place calls again
to people who you missed. These situations count as a miss, so hang up the phone and make no marks on
your contact sheet:
o If the phone rings four times with no answer
o If you get a busy signal
o If a small child answer and doesn’t understand quickly that you want to talk with an adult
• If you get a wrong or disconnected number, only cross out the phone number.
• On election day – if the response is “they have voted” cross them off completely.

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