Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

On-the-Job Training Portfolio

College of Technology Diploma in Office Management Technology with specialization in Medical Office Practicum II
Maria Dyanne A. Ordoa TRAINEE

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

A NARRATIVE REPORT ON THE JOB TRAINING UNDERTAKEN AT

Quezon City Health Department

A Report Submitted to the Faculty of COLLEGE OF TECHNOLOGY Polytechnic University of the Philippines Quezon City Campus

In Partial Fulfillment of the Requirements for the Diploma in Office Management Technology Medical Office Practicum

Maria Dyanne A. Ordoa Name of Student June 8, 2013 Date Submitted

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Vision Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community. Mission Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through: 1. Provision of undergraduate and graduate education which meet international standards of quality and excellence; 2. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment; 3. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and 4. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources. Philosophy As a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhancement of nation building; Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism. Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity. 2. Embedding a Culture of Research 3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions 4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus Development 5. Academic Freedom 6. Institutionalizing Civil Society Engagement and Involved Extension Service Program 7. Assuring Transparency in Fiscal Responsibility 8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and Credibility Transparency and Accountability Passion for Learning Humanist Internationalism

OJT PORTFOLIO

I. ACKNOWLEDGMENT I would like to express my deepest appreciation who provided me to complete this portfolio. To our Professor Sheryl Morales who encourage, help, guide and give her more effort for us. I would also like to acknowledge my family, especially for my Mom who also help me to guide and give some advices. And last, thank you to our supervisors in Quezon City Health Department who also gave us opportunity to help them and to help their patients too.

II. INTRODUCTION This training helps me to improve my skills and knowledge. As a part of Quezon City Health Department, they allow us to be part of their company and we assigned in City Clinic where the dog and cat bite admit, also the check up for the employee of Quezon City Hall. Ive learned so much on this On-the-Job Training that also help on my career in the future.

OJT PORTFOLIO III. COMPANY PROFILE Name of Company: Quezon City Health Department (QCHD) Address : Gate 5, City Hall Compound Contact Number: 926-6848 / 929-7539 / 929-8038 / 929-8902 Contact Person: Dra. Feliza G. Luna Department/Division/Section: City Employees Clinic Inclusive Dates of Training: April24-June 20, 2013 Company Vision, Mission, and Values:

Vision Health for all. Health in the hands of the people. Mission Provide quality and comprehensive health care services to an empowered community. Goals To improve the quality of life of the residents of Quezon City through effective and efficient delivery of basic health services.

OJT PORTFOLIO Pictures of the Company (physical structures)

OJT PORTFOLIO IV. OBSERVATIONS IN THE COMPANY What I have observed at City Clinic is they give more attention is the employees of City Hall and the dog and cat bite for anti-rabies. The strength and challenges of this company is that they are so demanding even the employees of City Hall. They want to served first before the outside zone patient even if includes of the policies in this clinic is the first come first served and they are give us a bad informed. I think the best practice of this company is to give more attention of the patients, person with disability and senior citizens. My over-all observation in City Clinic is they are so hard-working and they are loved of what are given work to them. V. PERIODIC REPORTS (daily, weekly, monthly) What we do daily are the following: Admitting patients Filling records Giving information to patients about Anti-Rabies What we do weekly are the following: Admitting patients Filling records What we do monthly are the following: ____________________________________________________________ During my whole training in City Clinic, I think the problem/s that I have encountered was the patient who didnt follow instructions or follow the rules and we hear a bad words from them because we didn't they served first. So whats the purpose of giving them number if they did not following rules.

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: April Week No. 1 Date: 4-24-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 4-25-13 Time In: 7:45am Time Out: 5:00pm Hours Spent: 8 hours Date: 4-26-13 Time In: 7:40am Time Out: 5:00pm Hours Spent: 8 hours Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: 4-29-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-2-13 Time In: 7:45am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-3-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: May Week No. 3 Date: 5-6-13 Time In: 7:45am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-7-13 Time In: 8:05am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-8-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-9-13 Time In: 8:00am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-10-13 Time In: 7:45am Time Out: 5:00pm Hours Spent: 8 hours Date: Week No. 4 Date: 5-14-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-15-13 Time In: 7:35am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-16-13 Time In: 7:45am Time Out: 5:00am Hours Spent: 8 hours Date: 5-17-13 Time In: 8:10am Time Out: 5:00pm Hours Spent: 8 hours Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours: 120 hours Signed by the Supervisor:__________________________Date: _______

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: May Week No. 1 Date: 5-20-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-21-13 Time In: 8:05am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-22-13 Time In: 8:10am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-23-13 Time In: 7:45am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-24-13 Time In: 8:10am Time Out: 5:00pm Hours Spent: 8 hours Date: Week No. 2 Date: 5-27-13 Time In: 8:10am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-28-13 Time In: 7:45am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-29-13 Time In: 8:05am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-30-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 5-31-13 Time In: 8:00am Time Out: 5:00pm Hours Spent: 8 hours Date: The following tasks were performed: (Weekly) Month: May Week No. 3 Date: 6-3-13 Time In: 8:20am Time Out: 5:00pm Hours Spent: 8 hours Date: 6-4-13 Time In: 7:55am Time Out: 1:20pm Hours Spent: 6 hours Date: 6-5-13 Time In: 8:05am Time Out: 5:00pm Hours Spent: 8 hours Date: 6-6-13 Time In: 7:50am Time Out: 5:00pm Hours Spent: 8 hours Date: 6-7-13 Time In: 8:00am Time Out: 5:00pm Hours Spent: 8 hours Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

10

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

11

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

12

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

OJT PORTFOLIO VII. SELF-ASSESSMENT A. Skills and current technology learned/enforced: Weve learned how to use the electronic blood pressure monitor and the manual monitor. We also learned how to do the works of the nurses and how to record files of the patients. B. Equipment, tools, testing apparatus handled (softwares used included) We handled equipments like blood pressure monitor, thermometer, weighing scale and we also encode and uses the computer. C. Strong points versus weak points When we noticed by the patients and employees. When the patients are complaining and saying negative words about us even if its not our fault.

13

13

OJT PORTFOLIO VII. SELF-ASSESSMENT D. Best experiences on the job: My best experience on my job is when I help other patients and also help the nurse to admit patient and record some files of employees. E. Evidence of Background preparation: Faults committed (its causes and suggestion given by the supervisor) ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Personal relationship (integration with the company, attendance and punctuality, and commitment) Comment from co-worker (at least 3 person) Person 1: Please strive hard for your own success, I know that you are very much willing to know all the works here in City Clinic. As I observe you that you are hard working, faithful, honest, respectful. I give you 1.3% of your successful on your daily works that you help other patient in doing good things. Signature over printed name: Eva O. Lipata Person 2: All I can say is hard-working, always smile and looking profesional. Signature over printed name: Rosanida dela Cruz Person 3 : Dyanne, very helpful, hard-working, always cleanliness, understanding, faithfulness and thank you very much for helping me. God bless you! Signature over printed name: Agnes D. Armada

14

14

OJT PORTFOLIO VIII. APPENDICES (please attached) A. Curriculum Vitae

15

15

OJT PORTFOLIO VIII. APPENDICES (please attached) A. Curriculum Vitae

16

16

OJT PORTFOLIO VIII. APPENDICES (please attached) B. OJT Endorsement Letter

17

17

OJT PORTFOLIO VIII. APPENDICES (please attached) C. OJT Training Memorandum

18

18

OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

19

19

OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

20

20

OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

21

21

OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

22

22

OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

23

23

OJT PORTFOLIO VIII. APPENDICES (please attached) F. Final Evaluation Sheet

24

24

OJT PORTFOLIO

25

25

OJT PORTFOLIO

26

26

OJT PORTFOLIO VIII. APPENDICES (please attached) E. Trainees Personal Data

27

27

OJT PORTFOLIO VIII. APPENDICES (please attached) G. Copy Certificate of Completion

28

28

OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

29

29

OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

30

30

OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

31

31

OJT PORTFOLIO VIII. APPENDICES (please attached) M. URL of you blog/s Which includes your resume and weekly diaries checked

32

32