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Mcafee Epe

The document provides instructions for installing and using McAfee Endpoint Encryption (EPE) software on Oracle laptops. It discusses encrypting the hard drive and removable storage to protect corporate information from unauthorized access if devices are lost or stolen. The instructions outline installing EPE, setting passwords, and using self-service recovery options if a password is forgotten. Links are also provided to Global IT resources for additional help or support.

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Muhammad Aseel Khan
Copyright
© Attribution Non-Commercial (BY-NC)
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Download as PDF, TXT or read online on Scribd
199 views28 pages

Mcafee Epe

The document provides instructions for installing and using McAfee Endpoint Encryption (EPE) software on Oracle laptops. It discusses encrypting the hard drive and removable storage to protect corporate information from unauthorized access if devices are lost or stolen. The instructions outline installing EPE, setting passwords, and using self-service recovery options if a password is forgotten. Links are also provided to Global IT resources for additional help or support.

Uploaded by

Muhammad Aseel Khan
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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McAfee End Point Encryption (EPE), Disk Encryption


Global IT Service Support Developed By: Global Training Development Team
Version2_2, Oct2011

Agenda

Introduction Installation Instructions Self Service Recovery Global IT Useful Links

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Introduction

Introduction
Why is Encryption Important?

The purpose of data encryption is to prevent third party access to corporate Information stored in PCs and removable media due to theft or loss of the equipment and complies with the corporate Information Protection Policy

Introduction
Key Features For McAfee End Point Encryption (EPE)

Full Disk Encryption: McAfee EPE encrypts the laptops hard disk at a lower level, which means that the data is not reachable for unauthorized people Encryption is user-transparent and automatic: The operation of the software does not require user intervention or training. Removable media (USB) encryption: Protects sensitive information by encrypting it when copied to removable media such as a USB external hard drive or memory stick No user downtime: Encryption occurs in the background without noticeable performance loss Self Service Recovery Utility: Provides access to laptop when the system password is forgotten and the user is locked out

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Installation Instructions

Installation Instructions
Prerequisites

McAfee Endpoint Encryption is fully supported on the Official Windows Oracle Base Image (OBI)

Dual Boot Machines are exempt from installing McAfee EPE


Although the installation software has been fully tested, as a precaution, performing a data backup is highly recommended Refer to the Information Protection Policy when backing up Restricted or Confidential data

Installation Instructions
Prerequisites (contd)

This installation requires a WIRED connection, whether in an Oracle office or over VPN. WiFI connections have to be avoided

Pay particular attention to the onscreen instructions: this procedure is not like a typical installation
The installation should take around 20 minutes Once installed, McAfee EPE will start encrypting the hard drive: your PC remains fully usable, can be put into sleep mode, or shut down during this process

Installation Instructions
Dual Boot Machines

Dual boot machines are not supported When installing the OBI on your computer, you will be prompted to install McAfee EPE Dual-boot system owners Select This is a dual-boot machine, do not activate EPE, Next:

Installation Instructions
Mandatory install dialog

If you receive the McAfee push on your machine, you will choose 1 of the 3 options Install: Choose this option if youre ready to start the install process Defer: Choose this option if you need to wait until later to install Cancel: Choose this option to end the push process*

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*You may receive another EPE install push

Installation Instructions
Installing EPE

1. Open MyDesktop 2. Click Software - Available Software 3. Click McAfee Endpoint Encryption for PC 4. Click Install Now

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Installation Instructions
Installing EPE (contd)

5. Read the instructions and click Next

6. Read the Warning window carefully and click Next

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Installation Instructions
Installing EPE (contd)

7. If this is a Dual-Boot machine, click Cancel otherwise click Next

8. Click OK when the check disk notification appears

9. Reboot when prompted

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Installation Instructions
Installing EPE (contd)

10. Confirm your e-mail account and Global User ID or enter an alternative account. Click Next

11. Type in a new or existing EPE password and click OK *

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*EPE and Windows passwords do not need to be synchronized

Installation Instructions
Installing EPE (contd)

12. If you already have an EPE account and do not remember the password, you can reset it using your SSO credentials *

13. Select Reset Endpoint Encryption password and and Click Next

14. Enter your SSO account name and password. Click Next

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*Your EPE username must match your Oracle GUID in ARIA

Installation Instructions
Installing EPE (contd)

15. Enter your new EPE password and click Next

16. Click OK to Reboot

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Installation Instructions
Installing EPE (contd)

17. Upon reboot, EPE will synchronize with the server and your account will be created

18. The last window will show the EPE pre-boot window and will confirm account. Click OK
19. Click OK to Reboot

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Installation Instructions
Installing EPE (contd)

20. Enter your EPE username and password. Click OK 21. On your first login, you will be asked three security questions 22. Complete the Local Recovery Enrollment, click Finish 23. Logging on to Windows will be set to Auto-Logon mode if the username for Windows and EPE match

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Installation Instructions
Required steps after the Installation

Use McAfee Endpoint Encryption for Removable Media for encryption of data backups

Visit the FAQ page


For support installing EPE, submit an eXpressSR to SW: McAfee Encryption

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Self Service Recovery

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Self Service Recovery


Local Recovery

If you forget your McAfee EPE password, it can be recovered If you enter a wrong password you will get the error Authentication Parameters Incorrect If you know your McAfee EPE username, you are still able to recover your password locally

After 10 wrong entries your account is disabled


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Self Service Recovery


Local Recovery

1. To attempt a Local Recovery, click Cancel on the logon window 2. Click Options, Recovery 3. Select Local Recovery enter your username, Click Next 4. Answer the three security questions, Click Next

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EPE Self Service Recovery


Local Recovery (contd)

5. Enter your new password twice, click OK 6. If successful, click OK 7. Click on Password Only Token. 8. Enter your username and new password, Click OK. This will not affect your Windows password

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EPE Self Service Recovery


Web Recovery

1. If local Recovery is unsuccessful, you can recover your account via the web console from another PC 2. From another computer, go to the EPE webHelpdesk page 3. Accept all security warnings that you may encounter on your web browser 4. At the webHelpdesk home page, click User webRecovery

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EPE Self Service Recovery


Web Recovery (contd)

5. To change the Local Recovery Enrollment security questions, Click Register. Read the instructions carefully to proceed 6. If you are unable to login to EPE, Click on either Reset Password or Logon, follow the instructions in the next slides 7. If unsuccessful, submit an eXpressSR to SW: McAfee Encryption

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Global IT Useful Links

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Global IT Useful Links


Ask Global IT AskGlobalIT.oraclecorp.com
Have a quick IT question or issue and wish you could easily post and get a quick answer? Want convenient and personalized service from IT professionals? Visit the Ask Global IT forum! IT engineers are standing by to provide you with quick and easy answers to your IT issues and questions.

MyHelp MyHelp.oraclecorp.com
This is your single source for self-help, learning, community support and other documentation. Visit this site to search the knowledgebase, check current systems status, access all the self-help tools from one location and if needed open a Service Request.

Global IT Learning Library learnit.oraclecorp.com


Always wondered what you needed to do to ensure your machine was running optimally? Want to learn how to configure your mobile device? Want to find out more information on current brown bag training sessions? This site has it all! New training modules are frequently being added to this portal to empower Oracle employees with the IT knowledge they need. Have a look, you just might find the answers you were looking for!
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