COMPETENCY-BASED CURRICULUM

SECTOR:

QUALIFICATION:

JAPANESE LANGUAGE AND CULTURE (NTR)

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

TABLE OF CONTENTS
Page A._Course Design................................................................................ B._Modules of Instruction.................................................................... ____ o o o o BASIC COMPETENCIES..........................................................

Participating in Workplace Communication.......................... Working in Team Environment............................................. Practicing Career Professionalism........................................ Practicing Occupational Health and Safety Procedures........ COMMON COMPETENCIES.....................................................

o o o

Developing and Updating Industry Knowledge..................... Performing Computer Operations......................................... Performing Workplace Security and Safety Practices........... CORE COMPETENCIES ..........................................................

o o o o

Introduction to the Japanese Language and Syllabication.... Self-Introduction (Jiko Shookai)............................................ Basic Communication........................................................... Introduction to Japanese Culture..........................................

COURSE DESIGN

COURSE TITLE

JAPANESE LANGUAGE AND CULTURE 320 NC II

NOMINAL DURATION : QUALIFICATION LEVEL : COURSE DESCRIPTION :

This course is designed to develop knowledge, skills and attitude of trainees/students to communicate with understanding, and write the basic Japanese language. It covers core competencies such as: Introduction to the Japanese Language and Syllabication; Self Introduction; Self Introduction (Jiko Shookai); Basic Communication in Japanese Language; COURSE OUTCOME :

Upon completion of the course, the trainees/students must be able to: 1. Learn the basic Japanese language and be able to communicate using daily expressions; 2. Write in Hiragana, Katakana 3. Gain basic knowledge related to dairy production or swine production.

TRAINEE ENTRY REQUIREMENTS: Candidate trainees must possess the following qualifications, they must be: 1. At least high school graduate; 2. With good moral character; 3. Physically and mentally fit.

COURSE STRUCTURE:

BASIC COMPETENCIES (18 hours) UNIT OF COMPETENCY 1. Partici pate in workplace communicati on MODULE TITLE 1.1 LEARNING OUTCOMES NOMINAL DURATIO N 6 hours

2. Work in team environment

3. Practic e career professionalis m

4. Practic e occupational health and safety procedures

Participa 1.1.1 Obtain and convey ting in workplace workplace information communicati 1.1.2 Participate in on workplace meetings and discussions 1.1.3 Complete relevant work-related documents 2.1 Working 2.1.1 Describe team role in team and scope environment 2.1.2 Identify own role and responsibility within team 2.1.3 Work as a team member 3.1 Practicin 3.1.1 Integrate personal g career objectives with professionalis organizational goals m 3.1.2 Set and meet work priorities. 3.1.3 Maintain professional growth and development 4.1 Practicin 4.1.1 Identify hazards and g risks occupational 4.1.2 Evaluate hazards and health and risks safety 4.1.3 Control hazards and procedures risks 4.1.4 Maintain occupational health and safety (OHS) awareness

3 hours

6 hours

3 hours

COMMON COMPETENCIES (18 hours) UNIT OF COMPETENC Y 1. Develop and update industry knowledge 2. Perform computer operations MODULE TITLE 1.1 Developing and updating industry knowledge 2.1 Performing computer operations LEARNING OUTCOMES 1.1.1 Seek information on the industry 1.1.2 Update industry knowledge NOMINAL DURATIO N 6 hours

3. Perform workplace security and safety practices

2.1.1 Plan and prepare for task to be undertaken 2.1.2 Input data into computer 2.1.3 Access information using computer 2.1.4 Produce / output data using computer system 2.1.5 Maintain computer equipment and systems 3.1 Performing Follow workplace procedures workplace for health, safety and security and security practices safety Deal with emergency practices situations Maintain safe personal presentation standards

6 hours

6 hours

CORE COMPETENCIES (120 hours) UNIT OF COMPETENC Y 1. Introductio n to the Japanese Language and Syllabication MODULE TITLE 1.1 Preparing products for display LEARNING OUTCOMES Introduce one-self using basic Japanese Language. Approach customer 1.1.2 Be able to deliver greetings in
1.1.1

NOMINAL DURATIO N 15 hours

UNIT OF COMPETENC Y

MODULE TITLE

LEARNING OUTCOMES Japanese Language (Greetings) Sell benefits 1.1.3 Be able to write using Japanese Writing System (Hiragana, Katakana) 1.1.4 Can verbally count Numbers in Japanese (Kazu) 2.1.1 Be able to introduce her/himself in Japanese Language 2.1.2 Be able to deliver basic introduction and be able to introduce others 3.2.1 Be able to learn the basics of Japanese language and useful expressions. (Words and Expressions) 3.2.2 Be able to communicate orally in everyday social exchanges an appropriate cultural awareness. 3.2.3 Communicate effectively to prevent interpersonal conflicts (Conversation and Drills) 4.1.1

NOMINAL DURATIO N

2. SelfIntroduction (Jiko Shookai)

SelfIntroduction (Jiko Shookai)

30 hours

3. Basic Communicatio n

3.2 Basic Communicati on

30 hours

4. Introductio n to Japanese Culture

4.1 Introd uction to Japanese Culture

15 hours

COMPETENCY ANALYSIS
This table reflects the number of modules developed in a particular unit of competency UNITS OF COMPETENCY NO. OF MODULE DEVELOPED TOTAL

BASIC 1. Participate in Workplace Communication 2. Work in Team Environment 3. Practice Career Professionalism 4. Practice Occupational Health and safety Procedures COMMON 1. Developed and Update Industry Knowledge 2. Perform Computer Operations 3. Perform Workplace and Safety Practices CORE 1. 2. 3. 4. Receive and Process Reservations Operate Computerized Reservation System Provide Accommodation Reception Services Conduct Night Audit Total 1 1 1 1 1 1 1 1 1 1 1

4 11

RESOURCES:
EQUIPMENT LCD projector Audio visual equipment (CD/DVD player) Projection screen Furniture for trainee use Furniture for trainer use Computers TOOLS Tagger / labeling machine Stapler Staples Tape dispenser Extension cord MATERIALS

Headsets

White board markers White board Folders Fasteners Coupon bond paper

ASSESSMENT METHODS:
Direct observation Practical demonstration Oral/written examination Third party report

COURSE DELIVERY:
Demonstration Self-paced instruction Lecture discussion Simulation Group discussion Lecture-demonstration

TRAINERS QUALIFICATIONS

Level 3 Japanese Language Competency. Must have teacher training certification; Must be physically and mentally fit; Must be computer literate;

MODULES OF INSTRUCTION BASIC COMPETENCIES JAPANESE LANGUAGE AND CULTURE

BASIC COMPETENCY MODULE TITLE

: :

PARTICIPATE IN WORKPLACE COMMUNICATIONS PARTICIPATING IN WORKPLACE COMMUNICATIONS This module covers the knowledge, skills and attitudes required to obtain, interpret and convey information in response to workplace requirements. 6 Hrs. NC II Receive and Respond to Workplace Communication. (NCI)

MODULE DESCRIPTOR :

NOMINAL DURATION

QUALIFICATION LEVEL : PREREQUISITE :

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the students/ trainees must be able to:
LO1. Obtain and convey workplace information

LO2. Complete relevant work related documents. LO3. Participate in workplace meeting and discussion.

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION ASSESSMENT CRITERIA: 1. Specific relevant information is accessed from appropriate sources. 2. Effective questioning and active listening and speaking are used to gather and convey information. 3. Appropriate medium is used to transfer information and ideas. 4. Appropriate non-verbal communication is used. 5. Appropriate lines of communication with superiors and colleagues are identified and followed. 6. Defined work procedures for the location and storage of information are used. 7. Personnel interaction is carried out clearly and concisely. CONTENTS: Parts of speech Sentence construction Effective communication CONDITION: The students/ trainees must be provided with the following: Writing materials (pen & paper) References (books) Manuals METHODOLOGIES: Group Discussion/Interaction Assignment Method Competency-Based Learning Materials Method ASSESSMENT METHODS: Written test Practical performance test Interview

LO2. COMPLETE RELEVANT WORK RELATED DOCUMENTS ASSESSMENT CRTERIA: 1. Ranges of forms relating to conditions of employment are completed accurately and legibly. 2. Workplace data is recorded on standard workplace forms and documents. 3. Basic mathematical process is used for routine calculations. 4. Errors in recording information on forms. Documents are identified and rectified. 5. Reporting requirements to superior are completed according to enterprise guidelines. CONTENTS: Basic mathematics Technical writing Types of forms CONDITION: The students/trainees must be provided with the following: Paper Pencils / ball pen Reference books Manuals METHODOLOGIES: Group discussion/Interaction Assignment Method Competency-Based Learning Materials Method ASSESSMENT METHODS: Written test Practical! Performance test Interview

LO3. PARTICIPATE IN WORKPLACE MEETING AND DISCUSSION ASSESSMENT CRITERIA: 1. Team meetings are attended on time. 2. Own opinions are clearly expressed and those of others are listened to without interruption. 3. Meeting inputs are consistent with the meeting purpose and establish protocols. 4. Workplace interaction are conducted in a courteous manner appropriate to cultural background and authority in the enterprise procedures. 5. Questions about simple routine workplace procedures and matters concerning conditions of employment are asked and responded. 6. Meeting outcomes are interpreted and implemented. CONTENTS: Sentence construction Technical writing Recording information CONDITION: The students/trainees must be provided with the following: Paper Pencils/ball pen References (books) Manuals

METHODOLOGIES: Group Discussions/Interaction Assignment Method Competency-Based Learning Materials Method ASSESSMENT METHODS: Written test Practical / performance test Interview

BASIC COMPETENCY MODULE TITLE

: :

WORK IN A TEAM ENVIRONMENT WORKING IN A TEAM ENVIRONMENT This module covers the knowledge, skills, and attitudes required in order to relate in a work-based environment. 3 Hrs. NC II TEAMWORK (NC I)

MODULE DESCRIPTOR :

NOMINAL DURATION

QUALIFICATION LEVEL : PREREQUISITE :

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the students/ trainees must be able to: LO1. Describe and identify team role and responsibility in a team. LO2. Describe work as a team.

LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM ASSESSMENT CRITERIA: 1. Role and objective of the team is identified. 2. Team parameters, relationships and responsibilities are identified. 3. Individual role and responsibilities within team environment are identified. 4. Roles and responsibilities of other team members are identified and recognized. 5. Reporting relationships within team and external to team are identified. CONTENTS: Team role. Relationship and responsibilities Role and responsibilities with team environment. Relationship within a team.

CONDITION: The students/ trainees must be provided with the following: SOP of workplace Job procedures Client / supplier instructions Quality standards Organizational or external personnel METHODOLOGIES: Group discussion/interaction Case studies Simulation ASSESSMENT METHODS: Written test Observation Simulation Role playing

LO2. DESCRIBE WORK AS A TEAM MEMBER ASSESSMENT CRITERIA: 1. Appropriate forms of communication and interactions are undertaken. 2. Appropriate contributions to complement team activities and objectives were made. 3. Reporting using standard operating procedures followed. 4. Development of team work plans based from role team were contributed. CONTENTS: Communication process Team structure / team roles Group planning and decision making CONDITION: The students I trainees must be provided with the following: SOP of workplace Job procedures Organization or external personnel METHODOLOGIES: Group discussion/interaction Case studies Simulation ASSESSMENT METHODS: Observation of work activities Observation through simulation or role play Case studies and scenarios.

BASIC COMPETENCY MODULE TITLE

: :

PRACTICE CAREER PROFESSIONALISM PRACTICING CAREER PROFESSIONALISM This module covers the knowledge, skills and attitudes in promoting career growth and advancement, specifically; to integrate personal objectives with organizational goals set and meet work priorities and maintain professional growth and development. 6 Hrs. NC II

MODULE DESCRIPTOR :

NOMINAL DURATION

QUALIFICATION LEVEL :

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1. Integrate personal objectives with organizational goals LO2. Set and meet work priorities LO3. Maintain professional growth and development

LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS ASSESSMENT CRITERIA: 1. Personal growth and work plans towards improving the qualifications set for professionalism are achieved. 2. Intra- and interpersonal relationship in the course of managing oneself based on performance evaluation is maintained. 3. Commitment to the organization and its goal is demonstrated in the performance of duties. 4. Practice of appropriate personal hygiene is observed. 5. Job targets within key result areas are attained. CONTENTS: Personal Development-Social Aspects: Intra and Interpersonal Development Organizational Goals Personal Hygiene and Practices Code of Ethics CONDITION: The students/ trainees must be provided with the following: Workplace Code of Ethics Organizational Goals Hand outs and PD-Social Aspects CDs, VHS tapes, transparencies METHODOLOGIES: Group Discussion/Interaction Simulation Demonstration/Practical Hands-on Exercises Competency-Based Learning Materials Method

ASSESSMENT METHODS: Role play Interview Written Examination

LO2. SET AND MEET WORK PRIORITIES ASSESSMENT CRITERIA: 1. Competing demands to achieve personal, team and organizational goals and objectives are prioritized. 2. Resources are utilized efficiently and effectively to manage work priorities and commitments. 3. Practices and economic use and maintenance of equipment and facilities are followed as per established procedures. 4. Job targets within key result areas are attained. CONTENTS: Organizational KRAs Work Values and Ethical Standards Company policies on the use and maintenance of equipment CONDITION: The students/ trainees must be provided with the following Organizational KRA Work values and ethics Company policies and standards Sample job targets Learning Guides CDs, VHS tapes, transparencies METHODOLOGIES: Group Discussion/Interaction Structured Activity Demonstration/Practical Hands-on Exercises Competency-Based Learning Materials Method

ASSESSMENT METHODS: Role play Interview Written examination

LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT ASSESSMENT CRITERIA: 1. Training and career opportunities relevant to the job requirements are identified and availed. 2. Licenses and/or certifications according to the requirements of the qualifications are acquired and maintained 3. Fundamental rights at work including gender sensitivity are manifested/observed 4. Training and career opportunities based on the requirements of industry are completed and updated. CONTENTS: Qualification Standards Gender and Development (GAD) Sensitivity Professionalism in the Workplace List of Professional Licenses

CONDITION: The students/ trainees must be provided with the following: Quality Standards GAD handouts CDs, VHS tapes on Professionalism in the Workplace Professional Licenses samples METHODOLOGIES: Group Discussion/Interaction Film Viewing Role play/Simulation ASSESSMENT METHODS: Demonstration Interview Written examination Portfolio assessment

BASIC COMPETENCY MODULE TITLE

: :

PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES This module covers the knowledge, skills and attitudes required to comply with the regulatory and organizational requirements for occupational health and safety such as identifying, evaluating and maintaining OH & S awareness. 3 Hrs. NC II

MODULE DESCRIPTOR :

NOMINAL DURATION

QUALIFICATION LEVEL :

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1. Identity hazards and risks LO2. Evaluate hazards and risks LO3. Control hazards and risks LO4. Maintain occupational health and safety awareness

LO1. IDENTIFY HAZARDS AND RISKS ASSESSMENT CRITERIA: 1. Workplace hazards and risks are identified and clearly explained. 2. Hazards/Risks and its corresponding indicators are identified in with the company procedures. 3. Contingency measures are recognized and established in accordance with organizational procedures. CONTENTS: Hazards and risks identification and control Organizational safety and health protocol Threshold limit value (TLV) OHS indicators

CONDITION: The students/ trainees must be provided with the following: Workplace PPE Learning Guides Handouts Organizational Safety and Health Protocol OHS Indicators Threshold Limit Value Hazards/Risk Identification and Control CDs, VHS tapes, transparencies METHODOLOGIES: Group Discussion/Interaction Simulation Symposium Group Dynamics

ASSESSMENT METHODS: Situation Analysis Interview Practical examination Written examination

LO2. EVALUATE HAZARDS AND RISKS ASSESSMENT CRITERIA: 1. Terms of maximum tolerable limits are identified based on threshold limit values (TLV) 2. Effects of hazards are determined. 3. OHS issues and concerns are identified in accordance with workplace requirements and relevant workplace OHS legislation. CONTENTS: TLV table Phil OHS Standards Effects of hazards in the workplace Ergonomics Employees Compensation Commission (ECC) regulations

CONDITION: The students/trainees must be provided with the following Handout on: Phil. OHS Standards Effects of hazards in the workplace Ergonomics ECC regulations TLV Table CDs, VHS tapes, transparencies METHODOLOGIES: Group Discussion/Interaction Situation Analysis Symposium Film viewing Group Dynamics

ASSESSMENT METHODS: Interview Written examination Simulation

LO3. CONTROL HAZARDS AND RISKS ASSESSMENT CRITERIA: 1. OHS procedures for controlling hazards and risk are strictly followed. 2. Procedures in dealing with workplace accidents, fire and emergencies are followed in accordance with the organizations OHS policies. 3. Personal protective equipment is correctly used in accordance with organizations OHS procedures and practices. 4. Procedures in providing appropriate assistance in the event of workplace emergencies are identified in line with the established organizational protocol. CONTENTS: Safety Regulations Clean Air Act Electrical and Fire Safety Code Waste management Disaster Preparedness and Management Contingency Measures and Procedures

CONDITION: The students/trainees must be provided with the following: Handouts on: Safety Regulations Clean Air Act Electrical and Fire Safety Code Waste management Disaster Preparedness and Management Contingency Measures and Procedures OHS Personal Records PPE CDs, VHS tapes, transparencies METHODOLOGIES: Group Discussion/Interaction Symposium Film Viewing Group Dynamics Self pace

ASSESSMENT METHODS: Written

 Interview Case/situation analysis Simulation

LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS ASSESSMENT CRITERIA: 1. Procedures in emergency related drill are strictly followed in line with the established organization guidelines and procedures. 2. OHS personal records are filled up in accordance with workplace requirements. 3. PPE are maintained in line with organization guidelines and procedures. CONTENTS: Operational health and safety procedure, practices and regulations Emergency-related drills and training CONDITION: The students/trainees must be provided with the following: Workplace PPE OHS personal records CDs, VHS tapes, transparencies Health record

METHODOLOGIES: Group Discussion/Interaction Simulation Symposium Film Viewing Group Dynamics

ASSESSMENT METHODS: Demonstration Interview Written examination Portfolio assessment

MODULES OF INSTRUCTION COMMON COMPETENCIES JAPANESE LANGUAGE AND CULTURE

UNIT OF COMPETENCY : MODULE TITLE :

DEVELOP AND UPDATE INDUSTRY KNOWLEDGE DEVELOPING AND UPDATING INDUSTRY KNOWLEDGE This module deals with the knowledge, skills required to access, increase and update industry knowledge. The module includes the seeking of information on the industry and the updating of industry knowledge. 6 hours PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTION :

NOMINAL DURATION PREREQUISITE

: :

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student will be able to: LO1. Seek information on the industry LO2. Update industry knowledge

LO1. SEEK INFORMATION ON THE INDUSTRY ASSESSMENT CRITERIA: 1. Sources of information on the industry are identified and accessed 2. Information to assist effective work performance are obtained in line with job requirements, 3. Specific information on sector of work are accessed and updated 4. Industry information to day-to-day work activities are applied according to procedures CONTENTS: Different sectors of the wholesale and retail industry and the services available from each sector Relationship between the wholesale and retail industry and other industries Relationship between the retail industry and the hospitality and tourism industry Legislation that affects the wholesale and retail industry such as legislation on drugs and liquor, health and safety, hygiene, workers compensation, consumer protection, building regulations Occupational titles, function descriptions, and career paths within the wholesale and retail industry Work ethics, qualifications requirements, and performance expectations as defined by industry Quality assurance and evaluation Industry working conditions Industrial relations and related major organizations and issues On-line and off-line sources of information on the industry

CONDITIONS: The students/trainees must be provided with the following: Industry journals and other periodicals on relevant wholesale and retail industry sub-sectors Personal computer with internet connection to access sites related to developments in and careers and occupations within the wholesale and retail industry On-line and off-line copies of relevant legislation On-line and off-line copies of standards set by industry References on hygiene and grooming References on good manners and right conduct References on customer service

References on work ethics References related to industrial relations and related issues relevant to trainees

METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Distance learning Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Portfolio / third-party report Demonstration / practical test

LO2. UPDATE INDUSTRY KNOWLEDGE ASSESSMENT CRITERIA: 1. Informal and/or formal information are researched used to update general knowledge of the industry 2. Updated knowledge are shared with customers and colleagues in line with day-to-day work activities CONTENTS: Use of on-line and off-line sources of information and updates on the industry Appropriate sharing of information and updates with colleagues Appropriate sharing of information with customers Users manuals what they are for, when and how to use them Users manuals understanding and translating jargon Guiding customers giving geographical directions, providing instruction regarding warranties, discounts, filling of forms, etc. Time management

CONDITIONS: The students/trainees must be provided with the following Industry journals and other periodicals on relevant wholesale and retail industry sub-sectors Personal computer with internet connection to access sites related to developments in and careers and occupations within the wholesale and retail industry References on customer service References on time management Examples of users manuals relevant to trainees Examples of warranty, discount, and other forms relevant to trainees Examples of establishment interior location maps

METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Distance learning Modular, self-paced

ASSESSMENT METHODS:

Written test / case study or scenario or situation analyses Oral questioning / interview Portfolio / third-party report Demonstration / practical test

UNIT OF COMPETENCY : MODULE TITLE :

PERFORM COMPUTER OPERATIONS PERFORMING COMPUTER OPERATIONS This module covers the knowledge, skills and attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software. 6 hours

MODULE DESCRIPTION :

NOMINAL DURATION

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student will be able to: LO1. Plan and prepare for task to be undertaken LO2. Input data into computer LO3. Access information using computer LO4. Produce / Output data using computer system LO5. Use basic functions of a Web browser to locate information LO6. Maintain computer equipment and systems

LO1. PLAN AND PREPARE FOR TASK TO BE UNDERTAKEN ASSESSMENT CRITERIA: 1. Task requirements are identified according to procedures 2. Appropriate hardware and software are Identifies /and selected, in accordance with task assigned and required outcome, 3. Functions of both hardware and software selected are explained according to their general features and capabilities 4. OH&S guidelines and procedures are followed according to plans and task CONTENTS: English reading comprehension skills required to interpret work instructions and to interpret basic computer-related users manuals OH and S principles and responsibilities Main types of computers and basic features of different operating systems Main parts of a computer Storage devices and basic categories of memory Relevant types of software General security, privacy legislation and copyright

CONDITIONS: Students/ trainees must be provided with the following: Computers, AVRs/UPSs, peripheral devices, operating systems, office productivity software currently in most common use in industry Internet access to the World Wide Web Relevant computer application programs Basic computer-related references and users manuals Work instructions relevant to and in a language and form commonly used in industry References on OH&S guidelines and procedures References on general security, privacy legislation and copyright METHODOLOGIES: Lecturettes in print and on audio visual media

Demonstrations on audio visual media Small group discussion/interaction/simulation Hands-on practice Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Demonstration / practical test

LO2. INPUT DATA INTO COMPUTER ASSESSMENT CRITERIA: 1. Data are encoded using appropriate program/application in accordance with company procedures 2. Accuracy of information are checked and saved in accordance with standard operating procedures 3. Inputted data are stored in storage media in accordance with requirements 4. Work s are performed within ergonomic guidelines CONTENTS: Company policies and procedures related to data entry and storage Types of memory Various types of data storage devices and media and their corresponding uses Handling and care of data input/storage devices and media Various types of data entry and storage software Basic ergonomics of keyboard and computer use

CONDITIONS: Students/ trainees must be provided with the following: Computers, AVRs/UPSs, peripheral devices, operating systems, office productivity software currently in most common use in industry Internet access to the World Wide Web Relevant data entry and storage hardware and software, and corresponding references and users manuals, materials and supplies Company policies and procedures related to data entry and storage References on ergonomics of keyboard and computer use METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Hands-on practice Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Demonstration / practical test

LO3. ACCESS INFORMATION USING COMPUTER ASSESSMENT CRITERIA: 1. Correct program / application is selected, based on job requirements, 2. Program / application containing the information required is accessed, in accordance with company procedures, 3. Desktop icons are selected, opens and closes for navigation purposes 4. Keyboard techniques is Carried out in line with OH&S requirements for safe use of keyboards CONTENTS: Company policies and procedures related to computer use Company policies and procedures related to company data access and security Business applications software Handling and care of data storage devices and media

CONDITIONS: Students/ trainees must be provided with the following: Computers, AVRs/UPSs, peripheral devices, operating systems, office productivity software currently in most common use in industry Internet access to the World Wide Web Relevant data storage and retrieval hardware and software, and corresponding references and users manuals, materials and supplies Company policies and procedures related to company data access, retrieval, and security References on ergonomics of keyboard and computer use METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Hands-on practice Modular, self-paced

ASSESSMENT METHODS:

Written test / case study or scenario or situation analyses Oral questioning / interview Demonstration / practical test

LO4. PRODUCE / OUTPUT DATA USING COMPUTER SYSTEM ASSESSMENT CRITERIA: 1. Data are entered and processed using appropriate software commands 2. Required data are printed using computer hardware/peripheral devices in accordance with standard operating procedures 3. Files and data are transferred, in accordance with standard operating procedures between compatible systems using computer software, hardware / peripheral devices CONTENTS: Company policies and procedures related to computer use Company policies and procedures related to company data access, retrieval, dissemination and security Business applications software Handling and care of data entry, storage, access, retrieval and dissemination devices and media

CONDITIONS: Students/ trainees must be provided with the following: Computers, AVRs/UPSs, peripheral devices, operating systems, office productivity software currently in most common use in industry Internet access to the World Wide Web Relevant data entry, storage, access, retrieval, and dissemination hardware and software, and corresponding references and users manuals, materials and supplies Company policies and procedures related to company data entry, storage, access, retrieval, dissemination, and security References on ergonomics of keyboard and computer use METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Hands-on practice Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Demonstration / practical test

LO5. USE BASIC FUNCTIONS OF A WEB BROWSER TO LOCATE INFORMATION ASSESSMENT CRITERIA: 1. Required information are identified and gathered through Internet search 2. Search engines / browsers are identified and selected according to required information 3. Search is Initiated with the use of appropriate search criteria 4. Web is Navigated by entering specific Web addresses 5. Web is navigated by selecting and using appropriate links 6. useful Web pages are bookmarked and/or printed when required CONTENTS: Internet and the World Wide Web Internet service providers Connecting to the Internet Web browsers Search engines URLS and keywords Links and hyperlinks Bookmarking Printing Company policies and procedures related to use of the Internet and access to the World Wide Web Guarding against viruses and other intrusions and security risks

CONDITIONS: Students/ trainees must be provided with the following: Computers, AVRs/UPSs, peripheral devices, operating systems, office productivity software currently in most common use in industry Internet access to the World Wide Web Printer and corresponding references and users manuals, materials and supplies Company policies and procedures related to company data entry, storage, access, retrieval, dissemination, and security References on ergonomics of keyboard and computer use

METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Hands-on practice Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Demonstration / practical test

LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS ASSESSMENT CRITERIA: 1. Systems for cleaning, minor maintenance and replacement of consumables are implemented according to workplace policies 2. Security of data and regular back-ups and virus checks are implemented in accordance with standard operating procedures 3. Basic file maintenance procedures is implemented, in line with standard operating procedures, CONTENTS: Capacity of various storage media; checking media for damage; storing more per medium; speeding up data retrieval per medium; preventing damage to media Viruses, worms, and other undesirables Anti-virus software and other preventive protection tools and strategies Checking media for viral and other infections, cleaning media, preventing infection File management and maintenance, including the back-up of files Custodial and administrative care of computer-related equipment, tools, materials, supplies Enterprise standard operating procedures related to the cleaning, minor maintenance, and replacement of consumables of enterprise computer equipment and systems Enterprise standard operating procedures related to data security, including back-up and virus checks Enterprise standard operating procedures related to basic file management and maintenance

CONDITIONS: Students/ trainees must be provided with the following: Computers, AVRs/UPSs, peripheral devices, operating systems, office productivity software, anti-virus software currently in most common use in industry Internet access to the World Wide Web Printer and corresponding references and users manuals, materials and supplies Users manual of each hardware and software in use

 References on viruses, worms, and other undesirables References on file management, maintenance, and protection Company policies and procedures related to custodial and administrative care of computer-related equipment, tools, materials, supplies Company policies and procedures related to the cleaning, minor maintenance, and replacement of consumables of enterprise computer equipment and systems Company policies and procedures related to data security, including back-up and virus checks Company policies and procedures related to basic file management and maintenance

METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Hands-on practice Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Demonstration / practical test

UNIT OF COMPETENCY : MODULE TITLE :

PERFORM WORKPLACE SECURITY AND SAFETY PRACTICES PERFORMING WORKPLACE SECURITY AND SAFETY PRACTICES This module deals with the knowledge, skills and attitudes in following health, safety and security practices. This module includes how to deal with emergency situations and how to maintain safe personal presentation standards. 6 hours

MODULE DESCRIPTION :

NOMINAL DURATION

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student will be able to: LO1. Follow workplace procedures for health, safety and security practices LO2. Deal with emergency situations LO3. Maintain safe personal presentation standards

LO1. FOLLOW WORKPLACE PROCEDURES FOR HEALTH, SAFETY AND SECURITY PRACTICES ASSESSMENT CRITERIA: 1. Regulations and enterprise procedures are followed in line with legislation health, safety and security procedures 2. Breaches of health, safety and security procedures are identified and reported in line with enterprise procedures 3. Suspicious behavior or unusual occurrence are reported, in line with enterprise procedures, CONTENTS: Safety practices such as o Proper disposal of garbage o 5S implementation o Care in handling and operating equipment Correct health, safety and security procedures and related legislation, regulations, industry practices and procedures, and enterprise policies, practices, and procedures related to o Safe posture including sitting, standing, bending o Safe manual handling including lifting, transferring o Ergonomically sound furniture and work stations o Safe work techniques including the handling of knives and equipment, the handling of hot surfaces, computers and electronic equipment o Safe handling of chemicals, poisons and dangerous materials o Use of personal protective clothing and equipment o Hazard identification and control o Security of documents, cash, equipment, people o Key-control systems Enterprise procedures on the identification and reporting of breaches of health, safety and security procedures as in o Lack of suitable signage when required o Lack of training on health and safety issues o Unsafe work practices Enterprise procedures on the reporting of suspicious behavior or unusual occurrence such as o Loss of keys o Broken or malfunctioning equipment o Loss of property, goods or materials o Damaged property or fittings

Fault and problem identification and the corresponding necessary corrective action

CONDITIONS: The students/trainees must be provided with the following: References on cleanliness, sanitation, and waste disposal References on 5S Users manuals and other references on the care and handling of equipment References on safety and security procedures and on related legislation, regulations, industry practices and procedures, and enterprise policies, practices, and procedures References on hazard identification and control relevant to trainees References on fault and problem identification and the corresponding necessary corrective action Personal protective clothing and equipment relevant to trainees Ergonomically sound furniture and work stations relevant to trainees Generic references on ergonomics, including ergonomically sound furniture and work stations References on security of documents, cash, equipment, people References on key-control systems, including sample enterprise manuals on company key-control systems Examples of health, safety and security signages References on safe work practices relevant to trainees Personal computer with internet connection to access sites related to health, safety and security procedures On-line and off-line copies of relevant legislation On-line and off-line copies of relevant standards set by industry

METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation Distance learning Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses

Oral questioning / interview Portfolio / third-party report Demonstration / practical test

LO2. DEAL WITH EMERGENCY SITUATIONS ASSESSMENT CRITERIA: 1. Potential emergency situations are recognized and appropriate actions are taken within own scope of responsibility 2. Follows emergency procedure in line with enterprise procedures 3. Seeks assistance from colleagues to resolve or respond to emergency situations 4. Reports, in line with enterprise procedures, details of emergency situations CONTENTS: Emergencies and potential emergency situations, corresponding appropriate actions and related enterprise procedures to resolve or respond to emergency situations such as o Personal injuries o Fire o Accidents; e.g., electrocution, explosions o Natural calamities; e.g., earthquake, flood, landslide, volcanic eruption, tsunami o Criminal acts; e.g., robbery o Bomb threats Promoting public relations among others, including the use of communication to engage the assistance of colleagues to resolve or respond to emergency situations Interpersonal skills in the workplace

CONDITIONS: The students/trainees must be provided with the following: References, manuals, industry policies and procedures, company policies and procedures related to emergencies and potential emergency situations Personal computer with internet connection to access sites related to emergency and disaster response On-line and off-line copies of emergency contact data to reach emergency response and disaster response organizations, associations, agencies, offices, teams On-line and off-line references on industrial psychology and team building On-line and off-line references on interpersonal skills METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media

Small group discussion/interaction/simulation Distance learning Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Portfolio / third-party report Demonstration / practical test

LO3. MAINTAIN SAFE PERSONAL PRESENTATION STANDARDS ASSESSMENT CRITERIA: 1. Identifies and follows safe personal standards in line with enterprise requirements 2. Complies with quality standards 3. Complies with proper dress code CONTENTS: Enterprise requirements related to safe personal standards o Quality standards o Proper dress code Systems, processes and operations related to personal presentation Good work attitude Focusing on the task-at-hand o Working quietly with patience, care, cleanliness, and aesthetic value o Practicing safety measures Working collaboratively/cooperatively o Effective communication o Interpersonal skills o Offering alternative solutions Decision-making Time management On-line and off-line sources of related information relevant to trainees

CONDITIONS: The students/trainees must be provided with the following: References related to enterprise requirements on safe personal standards, including quality standards and proper dress code References on systems, processes and operations related to personal presentation Personal computer with internet connection to access sites related to personal presentation and safety On-line and off-line references on work attitude, teamwork, interpersonal skills, effective communication, decisionmaking, time management METHODOLOGIES: Lecturettes in print and on audio visual media Demonstrations on audio visual media Small group discussion/interaction/simulation

Distance learning Modular, self-paced

ASSESSMENT METHODS: Written test / case study or scenario or situation analyses Oral questioning / interview Portfolio / third-party report Demonstration / practical test

MODULES OF INSTRUCTION CORE COMPETENCIES JAPANESE LANGUAGE AND CULTURE

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MODULE OF INSTRUCTION MODULE TITLE : Introduction to the Japanese

Language and Syllabication MODULE DESCRIPTOR : This module covers the knowledge,

skills, attitude and values needed to prepare trainees in learning Japanese language as a requirement before they can apply for a job in Japan. NOMINAL DURATION CERTIFICATE LEVEL : 80 Hours : Nihongo Level II

SUMMARY OF LEARNING OUTCOMES Upon completion of the module the trainees/students should be able to: LO1. Introduce one self using basic Japanese Language. LO2. Be able to deliver greetings in Japanese Language (Greetings ) LO3. Be able to write using Japanese Writing System (Hiragana, Katakana) LO4. Can verbally count Numbers in Japanese (Kazu)

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LO1. Be able to pronounce and communicate orally in basic Japanese language ASSESSMENT CRITERIA: 1. Show fluency in self-introduction and greeting. 2. Be able to communicate orally in various common situations. CONTENTS 1. Proper way of introducing ones-self 2. Learning the correct word when introducing ones-self 3. Intuition 4. Proper construction of sentence CONDITIONS

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LO2. Be able to deliver greetings in Japanese Language (Greetings ) ASSESSMENT CRITERIA: 1. To deliver proper greeting method 2. To deliver Proper acknowledgement in an appropriate manner

CONTENTS: 1. Types of greetings 2. Proper acknowledgement CONDITIONS: Students /trainees must be provided with the following: 1. Books pertaining proper greeting methods in

Japanese 2. Example handouts for group exercises 3. CD and player for listening skills

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LO3. Be able to write using Japanese Writing System (Hiragana, Katakana, Kanji) ASSESSMENT CRITERIA: 1. Proper way in writing Hiragana 2. Proper way in writing Katakana 3. Proper way in writing Kanji CONTENTS: 1. Learning Characters 2. To be able to construct a word or sentence in both Hiragana and Katakana 3. Proper strokes in writing Kanji the correct way in writing Japanese

CONDITIONS: Students /trainees must be provided with the following: 1. Blackboard/ Whiteboard for writing exercises 2. Handouts

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LO4. Can verbally count Numbers in Japanese (Kazu)

ASSESSMENT CRITERIA: 1. Should be able to write numbers in Japanese. 2. Should be able to read numbers in Japanese. 3. Should be able to speak numbers in Japanese

CONTENTS 1. Correct way in writing numbers in Japanese. This includes Proper Strokes on Japanese Characters. 2. To be familiar on numbers in Japanese. 3. To recite the numbers in Japanese. CONDITIONS: Students /trainees must be provided with the following: 1. CD and player for listening skill development(Japanese Numbers) 2. Handouts in proper writing in Japanese numbers 3. Exercise sheets for group work and familiarization

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MODULE OF INSTRUCTION MODULE TITLE : Self Introduction (Jiko Shookai) : This module covers the proper onesself and

MODULE DESCRIPTOR

way in introducing

to gain knowledge and to enhance their communication skills in Japanese NOMINAL DURATION CERTIFICATE LEVEL : : 80 Hours Nihonggo Level II

SUMMARY OF LEARNING OUTCOMES Upon completion of the module the trainees/students should be able to: LO1. Be able to introduce her/himself in Japanese Language LO2. Be able to deliver basic introduction and be able to introduce others

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LO1. Be able to introduce her/himself in Japanese Language ASSESSMENT CRITERIA: 1. To be able to construct a sentence for self introduction 2. To be able to interact upon introducing ones-self 3. To have proper gestures and intuitions CONTENTS 1. To be familiar in constructing a sentence for introduction purposes 2. Gain knowledge in proper words used 3. To exercise interaction to develop personality skills CONDITIONS: Students /trainees must be provided with the following: 1. Handouts 2. CD and Player for listening development 3. Exercise sheets for group work activities 4. Role playing

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LO2. Be able to deliver basic introduction and be able to introduce others ASSESSMENT CRITERIA: 1. Must be able to speak clearly with regards to introducing ones-self and upon introducing others 2. Interaction to people 3. Proper gestures and intuitions CONTENTS: 1. Familiarization in proper sentence construction 2. Appropriate words used for introduction 3. Exercising interaction to develop confidence and personality skills CONDITIONS: Students /trainees must be provided with the following: 1. Handouts 2. CD and Player for listening development 3. Exercise sheets for group work activities 4. Role playing

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MODULE OF INSTRUCTION MODULE TITLE : Basic Communication : words have self This module and well and covers in proper to to

MODULE DESCRIPTOR

expressions Japanese, in

communicate understanding living as well. NOMINAL DURATION CERTIFICATE LEVEL : :

confidence

speaking, minor

handling

issues pertaining to work and daily

80 Hours Nihonggo Level II

SUMMARY OF LEARNING OUTCOMES Upon completion of the module the trainees should be able to LO1. Be able to learn the basics of Japanese language and useful expressions. (Words and Expressions) LO2. Be able to communicate orally in everyday social exchanges an appropriate cultural awareness. LO3. Communicate effectively to prevent interpersonal conflicts (Conversation and Drills)

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LO1. Be able to learn the basics of Japanese language and useful expressions. (Words and Expressions) ASSESSMENT CRITERIA: 1. To be able to construct useful sentences that may be used in daily conversations 2. To be familiar in Japanese words/expressions and how to use in an appropriate manner CONTENTS 1. Having knowledge and being familiar to words and expressions. 2. To be able to learn basic expressions to be applied in various situations

CONDITIONS: following:

Students /trainees must be provided with the

1. Handouts 2. CD and Player for listening development 3. Exercise sheets for group work activities 4. Role playing

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LO2. Be able to communicate orally in everyday social exchanges an appropriate ASSESSMENT CRITERIA: 1. Should be able to have knowledge in Japanese culture and values 2. Should be able to communicate orally and can interact in a correct method CONTENTS: 1. Must be able to speak clearly with regards to everyday social changes and being aware of the DOs and DONTs in Japanese Culture 2. Interaction to people 3. Proper gestures and intuitions CONDITIONS: Students /trainees must be provided with the following: 1. Handouts/Printouts on Japanese Culture and values 2. CD and Player for listening development 3. Exercise sheets for group work activities 4. Role playing cultural awareness.

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LO3. Communicate effectively to prevent interpersonal conflicts (Conversation and Drills) ASSESSMENT CRITERIA:
1.

To be able to develop skills and attitude to communicate with better understanding when meeting people to prevent interpersonal conflicts To be able to learn basic dialogue, vocabulary, grammar and expressions.

2.

CONTENTS: 1. Japanese language and useful expressions. 2. To deliver correct vocabulary, proper dialogue and appropriate conversation CONDITIONS: Students /trainees must be provided with the following: 1. Handouts/Printouts 2. CD and Player for listening development 3. Exercise sheets for group work activities 4. Role playing expressions to have a good

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MODULE OF INSTRUCTION MODULE TITLE tools and Language. MODULE DESCRIPTOR : in and This module covers knowledge Japanese learning language oral and pertaining written : Understanding of Dairy/Piggery Farm machineries in Japanese

agricultural tools and training facilities competencies in preparation for their employment in Japan. NOMINAL DURATION CERTIFICATE LEVEL : : 80 Hours Nihonggo Level II

SUMMARY OF LEARNING OUTCOMES LO1. To be able to identify the different tools and machines used in the farm. LO2. Must be able to understand the Working Procedures in Japanese Language

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LO1. To be able to identify the different tools and machines used in the farm. ASSESSMENT CRITERIA: 1. To be able to distinguish what kind of tools that will be used in a certain work situation 2. To be able to familiarize the tools and machines in Japanese language 3. To be able to know the instructions and safety precautions when using tools and machines for safety reasons CONTENTS: 1. Have knowledge in using tools and equipments. 2. Proper and correct usage of machinery and tools 3. Knowledge in safety precautions on machinery and tools

CONDITIONS: Students /trainees must be provided with the following: 1. Handouts/Printouts on Examples and instructions to guide for proper use 2. Instruction manuals on Safety measures to prevent accidents when using tools and machinery
3.

Handouts on Knowledge in proper handling of tools and maintenance of Machinery

4. Internet

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LO2. Must be able to understand the Working Procedures in Japanese Language ASSESSMENT CRITERIA: 1. To be able to understand the daily working procedures. 2. To be familiar with the work place, facilities and its procedures 3. To be able to have knowledge in safety working procedures CONTENTS: 1. Having knowledge in procedures and being familiar in the workplace. 2. Should have knowledge in maintaining the workplace and facility. 3. Knowledge in safety precautions and prevention of accidents CONDITIONS: Students /trainees must be provided with the following: 1. Handouts/Printouts pertaining to work procedures 2. Instruction manuals on Safety measures in the workplace 3. Internet

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