E

lectra Elite

u l t i l i n e Te l e p h o n e U s e r G u i d e

El e c t r a
1

E l i t e Te l e p h o n e s
9 6
1 9 7 6

10 2 5 3 4 8 Button Non Display

9 1 7 6

10 11 2 5 3 4 16 Button Display
9 1 2 6

10 11 2 5 3 4

10 8

3 4

8 Button Display
9 1 6

32 Button Non Display with 16 DSS/BLF One Touch Keys

9 1

10 2 5 3 16 Button Non Display 4

10 11 8 5 4 32 Button Display with 16 DSS/BLF One Touch Keys

1. Speaker 2. Line Keys/Feature Access Keys 3. Dialpad/Dedicated Function Keys

4. Microphone 5. Volume Control 6. Large LED 7. Alphanumeric Display

8. One Touch Keys 9. Hookswitch 10. Built-in Headset Jack 11. Softkeys

Ta b l e

of Contents

PA G E S 2 & 3
General Information Answering Calls Placing Calls

PA G E S 4 & 5
Placing Calls (Continued) Microphone Control Speakerphone Calls Group Listening

PA G E S 6 & 7
Holding Calls Transferring Calls Conference Conference Bridge Call Park - System Station Busy/No Answer Options

PA G E S 8 & 9
Station Busy/No Answer Options (Continued) CO/PBX Dialing Options

PA G E S 1 0 & 1 1
CO/PBX Dialing Options (Continued) Call Pickup Paging Background Music Call Forwarding

PA G E S 1 2 & 1 3
Call Forwarding (Continued) Customized Message Set Relocation Station Outgoing Lockout Account Code Entry

PA G E S 1 4 & 1 5
Account Code Forced/Verified DISA Password ACD/UCD Volume Control Programming

CHARACTER ENTRY CODES

AND

QUICK REFERENCE GUIDE

Ge n e r a l

Information

The following should be considered when reviewing this User Guide: All operational instructions assume Prime Line Pickup is assigned to intercom dial tone, Ringing Line Preference is assigned to all telephones, a Line and Second Incoming Extension key has been assigned to all multiline telephones and only a single tenant has been assigned in the system. All access codes listed are standard; some may vary based on system assignment. Access to many features is based on system assignments. Not all features may be available from your telephone. Telephones equipped with displays will provide useful call processing information such as digits dialed, recall indications, feature confirmation, etc.

L E D I N D I C AT I O N S
FUNCTION CO LINE KEYS: Incoming Call Held Call - Your Telephone Held Call - Other Telephone Call in Progress Your Telephone Other Telephone Hold Recall LARGE LED: Incoming CO/PBX, DIT or ANA Call Incoming Intercom, TIE Line or DID Call Message from Attendant Voice Mail Message Feature KEY: DND Set Call Forward Set Callback Request ICM LED: Incoming Call Call in Progress Held Call LAMP STATUS Rapid Flashing Red Slow Flashing Green Slow Flashing Red Steady Green Steady Red Intermittent Flashing Green Rapid Flashing Green Rapid Flashing Red Slow Flashing Green Slow Flashing Red Intermittent Flashing Red Intermittent Flashing Red Slow Flashing Red Flashing Red Steady Red Flashing Red Conf LED

An s w e r i n g
RINGING CALLS
Lift handset. Converse.

Calls

NOTE: When assigned the Delayed Ringing feature, incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.

R INGING C ALLS T O A S ECOND I NCOMING E XTENSION K EY

Lift handset. Converse.
NOTE 1: A Second Incoming Extension key must be assigned to appear and ring. NOTE 2: A Line key must be available to answer an incoming outside call.

VOICE ANNOUNCE CALLS

Ensure MIC LED is lit. Adjust Speaker volume (w or v) as needed. Respond handsfree.
NOTE: The handset may be used at any time during the conversation.

C A M P - O N ( C A L L WA I T I N G )
Receive camp-on tone while on another call: Replace handset to disconnect present call. OR Press Hold and press the Hookswitch to converse with second party.

C A L L A L E R T N O T I F I C AT I O N
With a call in progress: Receive Call Alert Notification. Press Hold, converse with second party.
NOTE 1: The second call may be placed on Hold if a Line appearance is assigned. NOTE 2: Press flashing Line key or Conf key to return to the first call.

P lacing

Calls

INTERNAL CALLS
Lift handset. Dial station number or 0 for the attendant.
3

OR Press Feature Access key or One Touch key programmed for Direct Station Selection. Voice announce after tone burst or wait for ringing call to be answered.
NOTE 1: When calling a multiline telephone, dialing 1 after the station number will change ringing to voice or voice to ringing. NOTE 2: To directly access a personal voice mailbox, dial 7 after dialing the station number.

OUTSIDE CALLS
Lift handset. Dial trunk access code i.e. _ . 9 OR Press idle Outside Line key. Dial telephone number. Converse.

TRUNK QUEUING
After dialing trunk access code or pressing a busy Line key and receiving trunk busy indication: Dial Trunk Queue set code 78. Replace handset.
NOTE: When a line is available, your telephone will ring; lift handset and place call.

LAST CO/PBX NUMBER REDIAL

Lift handset. Press Redial. Dial Last Number Redial code *. Converse.

S TA T I O N / S Y S T E M S P E E D D I A L
Lift handset. Press Redial and dial Speed Dial Memory location: Station Speed Dial 80~99 System Speed Dial 00~79 OR Press Feature Access key or One Touch key programmed for Station Speed Dial. Converse.

SCROLLING SPEED DIAL DIRECTORIES

Press Speed Dial Softkey. SYS System Speed Dial. STA Station Speed Dial. Press UP/DOWN Softkeys to scroll through all entries.

OR Use the dialpad to enter the first letter of the desired entry then dial *. Press UP/DOWN Softkeys to scroll. Lift handset or press Speaker or press an idle Outside Line key to place call to displayed entry. OR Press Feature or Exit or wait 10 seconds to cancel.
NOTE: For example, when using the dialpad to search the directory for the name Ann, dial the number 2 on the dialpad followed by the *. To search for Bob, dial the number 2 twice and then *. To search for Carol, dial the number 2 three times and then *. To search for Dan, dial the number 3 followed by *.

Mi c r o p h o n e

Control

Press Feature. Dial MIC On/Off code 1.

NOTE 1: Lit MIC LED indicates MIC on. NOTE 2: MIC ON/OFF key may be assigned to a Feature Access key or One Touch key.

Sp e a k e r p h o n e

Calls

Press Speaker; LED lights. Ensure MIC LED is lit. Place internal or outside call. Converse. Press Speaker to disconnect call.
NOTE: The handset may be used at any time during the conversation. To resume handsfree operation or to monitor a call, press Speaker (LED lights) and replace handset.

Gr o u p

Listening

With a call in progress via the handset/headset: Press Speaker; LED lights. Converse. Conversation is heard over the speaker and handset/headset. Only the handset/headset may be used to respond. Press Speaker to cancel Group Listening mode.
NOTE: When switching from Group Listening mode to Speakerphone mode, it is recommended that the Microphone be turned off.

Ho l d i n g

Calls
EXCLUSIVE HOLD

NON-EXCLUSIVE HOLD

With a call in progress: Press Hold.

With a call in progress: Press Feature. Press Hold.

NOTE 1: To retrieve a held call, press the flashing Line key or Conf key (internal calls). NOTE 2: Calls on Non-Exclusive Hold can be retrieved from any multiline telephone with the held line appearance. NOTE 3: After a preprogrammed time, the held call will recall to the originating station. Once in a recall condition, Exclusively Held calls can be retrieved from any station with the held line appearance.

Tr a n s f e r r i n g
USING MANUAL DIAL

Calls
USING DIRECT STATION SELECTION (DSS)

With a call in progress: Press Transfer. Dial station number. Announce call (optional). Replace handset.

With a call in progress: Press Transfer. Press programmed DSS. Announce call (optional). Replace handset.

NOTE 1: If the called station is busy, replace handset to initiate a camp-on. Unanswered camp-ons and unscreened transfers will recall to the attendant telephone. After answering the recall, pressing Feature 86 will transfer the call to the personal voice mailbox of the station number dialed. NOTE 2: To return to the original party, press flashing Line key or Conf key. NOTE 3: A Feature Access key or One Touch key may be assigned for DSS. NOTE 4: To transfer a call directly to a personal voice mailbox, dial 7 after dialing the station number.

Co n f e r e n c e
With a call in progress: Press Conf. Place second call (internal or external). Announce conference. Press Conf to establish conference.
NOTE 1: Repeat above procedure to add an additional party (maximum 2 outside or 3 internal parties). NOTE 2: An unsupervised conference may be established by pressing the Conf key again, after the conference has been established. The parties may continue to converse in private. Press the flashing Conf key to return to the conversation. This feature is available if programmed in your system by your system administrator. 6

Co n f e r e n c e

Bridge

Call a Conference Bridge extension. When the voice prompt is heard, enter the password and press #. Start the conference call. Start a conference call from an an off premise location: Call a line that is directed to the Conference Bridge. When the voice prompt is heard, enter the password and press #. Start the conference call. Start a conference call from an incoming CO call using an Automated Attendant: Call an outside line that is answered by an Automated Attendant. Dial the extension of the Conference Bridge. When the voice prompt is heard, enter the password and press #. Start the conference call. Start a conference call from an incoming CO call using an Attendant: Call the attendant, and ask to be transferred to a Conference Bridge extension. Wait until the transfer is complete. When the voice prompt is heard, enter the password and press #. Start the conference call.
NOTE: Default passwords: Conference #1= 0001. Conference #2= 0002.

Ca l l
SET

Park - System
RETRIEVE

With a call in progress: Press Transfer. Dial Call Park Set code 4 *. Dial Call Park location 0~9. Replace handset.

From any station: Lift handset. Dial Call Park Retrieval code 4 #. Dial Call Park location 0~9. Converse.

NOTE: If the dialed Call Park location is busy, dial another Call Park location (0~9).

St a t i o n
SET

Busy/No Answer Options

ANSWER

A U T O M AT I C C A L L B A C K
When calling a busy multiline telephone: Dial Automatic Callback code 0. Replace handset. When both telephones are idle originating telephone rings: Lift handset. Call is placed automatically.
7

CALLBACK REQUEST
SET ANSWER

When calling a busy or unanswered multiline telephone: Dial Callback Request code #. Replace handset.

Receive display and/or Feature LED message indication: Lift handset. Dial #: request originator is automatically called. Repeat above procedure to respond to additional messages.

NOTE: Callback messages are automatically cancelled once the originating station is called.

TONE OVERRIDE
SET ANSWER

When calling a busy multiline telephone: Dial Tone Override code * to send tone. Wait for signalled party to answer.

With a call in progress: Receive tone override signal.* Press Hold. Converse with second party.

* If handsfree, a visual indication only (*) will be provided on the telephones display. NOTE: An Override Tone will be sent each time * is pressed.

STEP CALL
When calling a busy telephone: Dial 2 to advance to the next station number in that 10s group.

VOICE OVER
ORIGINATE WHISPER PAGE

When calling a busy telephone: Dial Voice Over code 6. Announce message.
ANSWER

With a call in progress: Receive Voice Over announcement. Press Feature. Dial 65. Converse with Voice Over originator while monitoring first call. Press Feature. Dial 65. Converse with first caller while monitoring Voice Over originator.

With a call in progress: Receive Voice Over announcement. Press Hold. Converse with Voice Over originator. Press Answer key to alternate between parties.

NOTE: The Whisper Page Access Code may be assigned to a Feature Access key or One Touch key.

CO / P B X
SAVE

Dialing Options

S AV E & R E P E AT
REPEAT

With an originating outside call in progress: Press Feature. Dial _ ; called number is stored. 9 Replace handset.

Lift handset. Press Redial. Dial #; call is placed.

S T O R E & R E P E AT
STORE REPEAT

With an outside call in progress: Press Feature. Dial 7. Dial number to be stored. Press Feature.

Lift handset. Press Redial. Dial #; call is placed.

Complete conversation and replace handset.

NOTE: Store & Repeat and Save & Repeat features cannot be used simultaneously.

A U T O M AT I C R E D I A L
After originating a busy or unanswered outside call: Press Speaker or replace handset. Press Feature. Press Redial. Call is repeatedly dialed until answered, cancelled or the maximum number of redial attempts is reached. Lift handset when the called party answers.
NOTE 1: Press Speaker to cancel Automatic Redial. NOTE 2: System programming determines waiting time and number of redial attempts.

CALLER ID
ANSWER PLACING CALLER ID CALLS

Receive incoming ringing or transferred outside call: Review telephone display for calling partys name or number. Answer call accordingly.

Press Scroll repeatedly until desired number is displayed. Lift handset to automatically dial displayed number. Converse.

NOTE 1: Caller ID will be displayed even when station is busy or in DND mode, allowing the user to identify the incoming call. NOTE 2: On a per station basis, the last 10 calls answered with Caller ID information are stored and are accessible with the Scroll key. NOTE 3: Press lit Line key to review calling partys name or number while the call is in progress.

Ca l l

Pickup
CALL PICKUP DIRECT

CALL PICKUP SYSTEM

Upon hearing ringing at another telephone: Lift handset. Dial Call Pickup code: All Calls CO/PBX Line Converse. 68 6*

Upon hearing ringing or voice announcement at another telephone: Lift handset. Dial Call Pickup Direct code 67. Dial station number of the telephone to be answered. Converse.

Night Call Pickup 69

Pa g i n g
Lift handset. Dial Paging code:
INTERNAL EXTERNAL

All Zones Zone A Zone B Zone C

51 52 53 54

Page. Wait for Meet-Me Answer or replace handset.

10

All int. & ext. 59 All Zones 55 Zone A 56 Zone B 57 Zone C 58

M E E T- M E A N S W E R
Lift handset. Dial Meet-Me Answer code: Internal page External page Converse. 5* 5#

Ba c k g r o u n d
SET/CANCEL

Music

Press Feature. Dial BGM On/Off code 26.

NOTE: A BGM key may be assigned in system programming to set/cancel the Background Music feature.

Ca l l
SET

Forwarding

ALL CALLS (CF/A)/ DO NOT DISTURB (DND)

CANCEL

Press Feature. Dial Call Forward All/DND set code 60. Select operation: DND: Press Feature. Call Forward All: Dial destination station number or voice mail or trunk access code and outside number and press Feature.

Press Feature. Dial Call Forward All/DND cancel code 69. Press Feature.

NOTE 1: The Feature LED will flash intermittently when your telephone is in Call Forward/DND. NOTE 2: While set, Call Forward All will override Call Forward Busy/No Answer setting. NOTE 3: If Call Forward All and Do Not Disturb are both set, the feature set last is activated. NOTE 4: A CFA/DND key may be assigned in system programming to set/cancel this feature. When setting Call Forward All, a destination station must be entered. A lit LED indicates that Call Forward All/Do Not Disturb is set.

11

C A L L F O R WA R D B U S Y / N O A N S W E R ( B / N A )
SET CANCEL

Press Speaker. Dial Call Forward B/NA set code 43. Dial destination station number or voice mail or trunk access code and outside number. Press Speaker.

Press Speaker. Dial Call Forward cancel code 44. Press Speaker.

NOTE 1: The Feature LED will flash intermittently when your telephone is in Call Forward. NOTE 2: While set, Call Forward All will override Call Forward Busy/No Answer setting. NOTE 3: A CF B/NA key may be assigned in system programming to set/cancel this feature. When setting Call Forward Busy/No Answer a destination station must be entered. A lit LED may indicate that CF B/NA is set.

Cu s t o m i z e d
Press Feature.

Message

From a display telephone: Dial Customized Message code 70. Dial * to scroll through messages. Dial # to select message. Dial return date and time if required (Month/Day, Hour/Minute, using 4-digit 24 hour clock). Press Feature.
NOTE: You must place your telephone in Do Not Disturb; other display telephones will receive your message upon calling your station.

Se t

Relocation

Ask Attendant to turn on Set Relocation Mode. From the new location, press Speaker, LED lights. Dial Set Relocation code ___. Dial your station number. Dial Station Password (same as the Station Lockout (Password) code).
12

 Hear confirmation tone and press Speaker. Inform Attendant your relocation is complete and request that the Attendant turn Set Relocation Mode off.

St a t i o n

Outgoing Lockout

C H A N G I N G L O C K O U T ( PA S S W O R D ) C O D E
Press Speaker. Dial Lockout (Password) Change access code ___. Dial current Lockout (Password) code. Dial new Lockout (Password) code. Press Speaker.
NOTE 1: By default, Lockout (Password) code is set at 0000000000 (10 zeros). NOTE 2: When Lockout (Password) code is set for the first time, station is automatically restricted. NOTE 3: Lockout (Password) code may be a maximum of 10 digits. If the new Lockout (Password) code is less than 10 digits, press the Speaker to enter. NOTE 4: When set, Station Outgoing Lockout restricts all outgoing calls.

S E T / C A N C E L S TA T I O N O U T G O I N G L O C K O U T
Press Speaker. Dial Station Lockout. Set code Cancel code Press Speaker. ___ ___

Dial Lockout (Password) code.

Ac c o u n t
Press Feature. Dial 66.

Code Entry
With an outside call on hold: Dial Account Code Entry Code ____. Dial Account Code (16 digits maximum). Retrieve held call.

With an outside call in progress:

Dial Account Code (16 digits maximum). Press Feature.

NOTE 1: The outside party will not hear digits being dialed. NOTE 2: The Account Code Entry Code may be assigned to a Feature Access key or One Touch key. 13

Ac c o u n t
Lift handset.

C o d e F o r c e d / Ve r i f i e d

To place an outside call: Dial Forced Account access code ____. Dial Forced Account Code ____ (up to 13 digits). Dial trunk access code i.e. 9 and outside number. _
NOTE: When calling from a station that is assigned the Account Code Force/Verified feature, outgoing calls will only be processed after the dialed Account Code is verified.

DI S A

Password

S E T T I N G Y O U R D I S A PA S S W O R D
Lift handset. Dial DISA Password set access code ___. Dial your DISA ID code ___. Dial your current DISA password. (Same as Station Lockout (Password) code). Dial your new DISA password. Replace handset.
NOTE 1: Password may be a maximum of 10 digits. If the new password is less than 10 digits, replace the handset to enter. NOTE 2: It is recommended that your DISA password be 10 digits and be changed frequently to prevent unauthorized use.

AC D / U C D
LOG ON
Press Speaker. Dial access code ___. Dial 1. Press Speaker.

LOG OFF
Press Speaker. Dial access code ___. Dial 2. Press Speaker.

NOTE 1: A LOG key may be assigned in system programming to Log On/Off from the ACD/UCD group. A lit LED may indicate that the station is logged-on. NOTE 2: With Elite ACD Plus, these procedures are done using softkey functions. Refer to your Elite ACD Plus User Guide for more details. 14

BREAK MODE
SET CANCEL

Press Speaker. Dial 40. Press Speaker.

Press Speaker. Dial 42. Press Speaker.

NOTE 1: Break Mode is only available while an agent is logged-on. NOTE 2: A Break key may be assigned in system programming to set/cancel Break Mode. A lit LED indicates that the station is in Break Mode.

ANSWERING
Converse.

CALL USING

HEADSET

Press Headset to answer. Press Headset to hang up.

Vo l u m e
Lift handset. Dial 60.

Control

OFF-HOOK RINGING VOLUME

RINGING VOLUME

Dial Off-Hook Ringing Volume code 1. Press w or v to set level. Replace handset.
NOTE 1: Press w or v during audible telephone activity to adjust handset or speaker volume.

Press Speaker. Dial 60. Dial Ringing Volume code 1. Press w or v to set level. Press Speaker.

NOTE 2: When the telephone is idle, w or v is used to adjust display contrast.

Pr o g r a m m i n g
R E S E T T I N G F E AT U R E L E D
Press Feature. Dial 99. Press Feature.
NOTE: Resetting the Feature LED will cancel Call Forward All Calls, Do Not Disturb and Callback Request settings. 15

S TA T I O N S P E E D D I A L D I A L A C C E S S
Press Feature. Press Redial. Dial Speed Dial Memory location 80~99. Dial trunk access code i.e. _ (if necessary). 9 Dial telephone number to be stored (24 digits maximum). Press Hold (if entering name) and dial name of party (13 letters maximum). Press Feature.

NOTE 1: Press Redial to insert a pause or Recall to store a hookflash. NOTE 2: Refer to Character Entry Codes or use the dial pad on the telephone when entering the name of party.

F E AT U R E A C C E S S K E Y S
STATION SPEED DIAL (OUTSIDE NUMBERS) DSS/BLF (STATIONS) AND FEATURE ACCESS

Press Feature. Press Redial. Press Feature Access key to be programmed. Dial 0. Dial trunk access code i.e. _ 9 (if necessary). Dial telephone number to be stored
(16 digits maximum).

Press Feature.

Press Feature. Press Redial. Press Feature Access key to be programmed. Dial 1 and station number to be stored. OR Dial feature access code to be stored as indicated in the Quick Entry Guide. Press Feature.

NOTE 1: Press Redial to insert a pause and Recall to insert a hookflash. NOTE 2: Busy Lamp Field status indication will be provided on keys programmed for DSS.

ONE TOUCH KEYS

STATION SPEED DIAL (OUTSIDE NUMBERS) DSS/BLF (STATIONS) AND FEATURE ACCESS

Press Feature. Press Redial. Press One Touch key to be programmed. Dial 0. Dial trunk access code i.e. 9 (if necessary). _ Dial telephone number to be stored
(16 digits maximum).

Press Feature.

Press Feature. Press Redial. Press One Touch key to be programmed. Dial 1 and station number to be stored. OR Dial feature access code to be stored as indicated in the Quick Entry Guide. Press Feature.

NOTE 1: Press Redial to insert a pause and Recall to insert a hookflash. NOTE 2: Busy Lamp Field status indication will be provided on keys programmed for DSS. 16

Qu i c k
FEATURE

Entry Guide

FOR PROGRAMMING FEATURE ACCESS KEYS AND ONE TOUCH KEYS

PRESS

Microphone On/Off Call Forward All Set Do Not Disturb - Set Call Forward All/DND - Cancel Save & Repeat - Set Store & Repeat - Set Whisper Page Quick Transfer to Voice Mail Background Music Voice Over Originate Call Forward Busy/No Answer - Set Internal Paging All Zone Internal Paging Meet-Me External Paging All Zone External Paging Meet-Me Call Pickup All Calls Call Pickup Direct

# 1 Feature # 60 Dial Destination Answer Feature Feature # 60 Answer Feature Feature # 69 Answer Feature Feature # 9 Feature # 7 Feature # 65 Feature # 86 Feature # 26 Feature # Answer Feature 6 Feature 1 43 Dial Destination Answer Speaker Feature 1 51 Feature 1 5* Feature 1 55 Feature 1 5# Feature 1 68 Feature 1 67 Feature

NOTE 1: When pressed, the Answer key will not appear in the display. This is normal operation. NOTE 2: Other features may be programmed in addition to those listed above. Refer to the EliteMail User Guide for features related to Voice Mail.

CHARACTER ENTRY
To add a name to each speed dial entry, use the Character Entry Code table OR press the dial pad number corresponding to the alpha character desired. (Six characters maximum) i.e 2=A,B,C,a,b,c, or 2 3=D,E,F,d,e,f, or 3 4=G,H,I,g,h,i, or 4 For the name BOB Press: 2-2-6-6-6-2-2.

CHARACTER ENTRY CODES

CHARACTER
Blank
! || # $ % & ( ) * + , / 0 1 2 3 4 5 6 7 8 9 : ; < = > ?

CODE
032
033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063

CHARACTER
@
A B C D E F G H I J K L M N 0 P Q R S T U V W X Y Z [ ] ^ _

CODE
064
065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095

CHARACTER
\
a b c d e f g h i j k l m n o p q r s t u v w x y z { | }

CODE
096
097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127

SPEED DIAL NAME INPUT

With software S4000 or higher, characters must be entered using the dial pad instead of the Character Entry Codes.
PRESS 1ST 2ND 3RD 4TH 5TH 6TH 7TH 8TH 9TH 10TH 11TH 12TH 13TH 14TH Conf 1 1 @ [ ] ^ _ { 2 3 4 5 J K L j k l 5 TO J 6 M N O m n o 6 TO M 7 P Q R S p q r
S

8 T U V t u v 8 TO T

9 W X Y z w x y
Z

0 0 ! # $ % & ( ) TO 0

A D G B E H C F I a d g b e h c f i 2 3 4 To A TO D TO G

* * +
, . / : ; < = > ? TO

# Set Space To Set

| TO P } TO 1 Clear And 1 Character Back From The Cursor.

9 TO W

Qu i c k

Reference Guide
Dial 9 Dial Telephone Number Redial Dial * Redial Dial 00~99 Redial Dial # Receive Trunk Busy Indication Dial 78 Receive Busy Speaker Replace Handset Feature Redial Dial Station Number or DSS key Reach Busy Station Dial 0 Reach Busy/No Answer Station Dial # Reach Busy Station Dial * Reach Busy Station Dial 6 Dial station number or DSS key Dial 7 Hold Feature Hold Transfer Dial Station Number Transfer Dial station number or DSS key Dial 7 Conf Place 2nd Call Conf SET: Transfer Dial 4 * Dial 0~9 RETRIEVE: Dial 4 # Dial 0~9 Feature Dial 9 Feature Dial 7 Dial Number to Store Feature Receive Voice Over Feature Dial 65 Dial 51~54 Page Dial 55~59 Page Dial 68 Dial 67 Dial Station Number Feature Dial 1 SET: Feature Dial 60 Dial Destination (CF/A only) Feature CANCEL: Feature Dial 69 Feature SET: Speaker Dial 43 Dial Destination Speaker CANCEL: Speaker Dial 44 Speaker Feature Dial 99 Feature

OUTSIDE CALLING
Outside Call Last CO/PBX Number Redial Speed Dial Save/Store & Repeat - Access Trunk Queue Automatic Redial

INTERNAL CALLING
Station Call Automatic Callback Callback Request Tone Override Voice Over Originate Quick Transfer to Voice Mail

WITH A CALL IN PROGRESS

Hold Exclusive Hold Transfer Quick Transfer to Voice Mail Conference Call Park System Save & Repeat - Save Store & Repeat - Store Whisper Page

FROM THE INTERCOM

Internal Paging External Paging Call Pickup All Calls Call Pickup Direct

FROM AN IDLE TELEPHONE

Microphone Control Call Forward All/DND

Call Forward Busy/No Answer FNC LED Reset

1999 NEC America, Inc. The material contained herein is subject to change without prior notice at the sole discretion of NEC America, Inc.

Issue #4 11/00 For more information contact: NEC America, Inc. CPE Group 1555 Walnut Hill Lane Irving Texas 75038-3796 1 800 TEAM NEC

750800 *750800*