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Training & Development

Employee training and development is a planned effort by organizations to facilitate employee learning, retention, and transfer of job-related skills. There are several areas of focus for employee training including new employee orientation, continuing education, career development, and diversity training. Training programs draw from learning theories like social learning theory and cognitive learning theory. Key factors in successful training programs include transferring training to job skills, trainee willingness to learn, and well-structured training. Organizations should assess training needs, establish objectives, develop training materials, implement programs, and evaluate outcomes.
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0% found this document useful (0 votes)
32 views

Training & Development

Employee training and development is a planned effort by organizations to facilitate employee learning, retention, and transfer of job-related skills. There are several areas of focus for employee training including new employee orientation, continuing education, career development, and diversity training. Training programs draw from learning theories like social learning theory and cognitive learning theory. Key factors in successful training programs include transferring training to job skills, trainee willingness to learn, and well-structured training. Organizations should assess training needs, establish objectives, develop training materials, implement programs, and evaluate outcomes.
Copyright
© Attribution Non-Commercial (BY-NC)
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Download as PPT, PDF, TXT or read online on Scribd
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Employee Training & Development

Psychology Department Sanata Dharma University Yogyakarta

Employee Training
A planned effort by an organization to facilitate employees learning, retention, & transfer of job related behavior Training lifelong process for organization to stay competitive

Areas of Employee Training


New employee orientation & training Retraining & continuing education programs Retirement planning & preparation Employee career development Training workers for international assignments Training in diversity issues, harassment, & ethical behavior Team training

Fundamental Issues
Training is rooted in basic theories of learning Most relevant theories: 1. Social learning theory Modeling (learning through the observation & imitation of others behavior) 2. Cognitive theories of learning emphasize that humans are information processors (store, retrieve, & use information to produce work behavior)

Key in Success Programs


Transfer of training Trainee willingness & readiness to learn Training program structure

Problems: 1. The cost (the money) of training & other resources that not adequate / effective 2. The programs are not well organized

Model for Training Programs


Assess training needs Establish training objectives Develop & test training materials

Implement training program

Evaluate training program

Assessing Training Needs


Organizational analysis needs & goals of the organization Task analysis requirements for performing the task Person analysis skills, competences, & knowledge required to do the job Demographic analysis needs for specific demographic groups

Training Methods
1. On-site Methods - On the job training - Apprenticeship - Vestibule training - Job rotation

Training Methods ...


2. Off-site Methods - Seminars - Audiovisual instruction - Behavioral modeling training - Simulation techniques - Programmed instruction - Computer-assisted instruction (CAI) - Management/leadership training

Management / Leadership Training


Problem-solving case study Management games Conference (group discussion) Action learning 360-degree feedback Mentoring Coaching

Evaluation of Training Program


Criteria for evaluating a programs effectiveness 1. Reaction criteria 2. Learning criteria 3. Behavioral criteria 4. Results criteria The important question: whether any measured changes in criteria are indeed the result of training

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