Kaizen Structure Rev0
Kaizen Structure Rev0
5 Weeks Before
3 Weeks Before
Initiate Kaizen
Plant Assessment => Lean Metric Value Stream Map Project Pipeline Lean Office
DEFINE
Project Charter Metrics Team Structure Alignment Current State TOLLGATE
Pre-Planning
*Pre-work
Kaizen Planner Situation at a Glance Target Report Stakeholders
MEASURE Pre-Planning
Complete Planner Training Plan Relevant Forms
Kaizen
Kick-Off Tools Training Data Collection
ANALYZE
Kaizen Lean Tool Usage
IMPROVE
Kaizen Activities Implementation
CONTROL
Kaizen Sustainement Plan Report Out Prep
TOLLGATE
FINAL REVIEW
TOLLGATE
TOLLGATE
TOLLGATE
TOLLGATE
PHASE 1: Pre-work
PHASE 2:
Agenda / Structure
Week After
REPORT
Final Report Out
% COMP
WHO
COMMENTS
5 5 5 5 5 4 4 4
End of 4th week before event
0% 0% 0% 0% 0% 0% 0% 0%
LSS Leader LSS Leader Plant Manager LSS Leader LSS Leader LS Leader/Plant Manager/TL LS Leader/Plant Manager/TL Finance/Plant Manager Reason for cancel:
0%
0% 0% 0% 0% TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) Reason for redirection:
3 3 3 3
End of 3rd week before event
0%
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams) TL and team (all teams)
2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1
3. FACILITIES 29 30 31 32 33 34 35 36 Reserve # Break-out rooms (if required) Reserve large room for Team Kick Off Reserve large room for Team Presentations Prepare audio / video for Kick Off and Closing Meetings Schedule lunches for 4 days, ask about special diet restrictions Determine lunch rooms or area for lunch Confirm total headcount w/ for Lunches Schedule breakfast for Monday 4. SUPPLIES 37 38 39 40 41 42 43 44 45 46 47 48 49 Finalize Lean apprpriate lean training material Order Certificates Purchase brown paper, pens, post-its, markers Obtain cleaning supplies for 5S Obtain video camera Order Yellow / Orange / Green Post-it-Notes Obtain extra ear-plugs / safety glasses Purchase boards for Gemba Boards (large) for all teams Safety Guidelines Paint / Tape supply Obtain digital cameras Obtain tape measures Obtain Stop Watches 5. FORMS (partial list see tabs) 50 51 52 53 54 55 56 57 58 59 6. MISC 60 61 Inform employees of upcoming Kaizen Assign "Picture" person 3 2 0% 0% 0% LSS Leader LSS Leader 5-S Audit Sheet 7 Designs/Ideas Form Standard Work Forms Time Observation Forms Situation at a Glance Forms Target Progress Report Form Plant or project specific forms 5S - Red-tag procedure Paint and Tape Standards Machine labeling standards / material 1 1 1 1 1 1 1 1 1 1 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% TL (all teams) TL (all teams) TL (all teams) TL (all teams) TL (all teams) TL (all teams) TL (all teams) TL (all teams) TL (all teams) TL (all teams) 3 3 3 3 3 3 3 3 3 3 2 2 2 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% LSS Leader/Site Coordinator LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader 3 3 3 3 1 1 1 1 0% 0% 0% 0% 0% 0% 0% 0% 0% LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader LSS Leader
0% 0% 0%
Final Review
8. Kaizen WEEK - last day 64 65 66 67 68 69 70
0%
0% 0% 0% 0% 0% 0% 0% 0% TL and team (all teams) TL and team (all teams) Plant Manager Site Coordinator Site Coordinator Site Coordinator Site Coordinator
Team Report Out (All Post-Work) Sustainment Plan Review Sustainment Plan Sign Off Kaizen Effectiveness Survey completed by participants Kaizen Week Lessons learned final report outs Kaizen Deployment Plan Post Kaizen Audit (use 30 day follow up form or equivalent) 30 days after event
TOTAL COST
COST
$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Metrics (list top three metrics) Note: other metrics can be used for the event METRICS BASELINE CURRENT GOAL UNITS PRIMARY METRIC SECONDARY METRIC SECONDARY METRIC Core Project Info Business Case:
Opportunity Statement:
In / Out Scope:
Projected Financial Savings or N/A TOTAL Team Members Requested Project Financial Representative Name Role Coach / Mentor Team Leader Co-Team Leader Team Member Team Member Team Member Team Member Team Member Job Title % Time 100 100 100 100 100 100 100 100 HARD SOFT
Approvals (prior to the define tollgate) Name Prepared by Plant Manager Site Coordinator Finance Approval Status Date
RIMARY METRIC
ONDARY METRIC
ONDARY METRIC
SOFT
IMPACT TO THE BUSINESS OR FUNCTION GROSS SAVINGS COST REQUIRED NET SAVINGS SAVING/COST CATEGORY SPENDING LABOR Salaries & Wages Employee. Allowances Fringe Benefits Incentive Compensation RAW MATERIALS & UTILITIES Raw Materials Fuels and Utilities Electricity Packaging Supplies HARD SOFT HARD SOFT HARD SOFT -
MAINTENANCE General Maintenance and Supplies Rentals - Maintenance Purchased Services - Maintenance Contract Labor Maintenance OUTSIDE SERVICES Contract Labor Purchased Services DEPRECIATION/LEASES Depreciation/Amortization Operating Leases INDIRECT MAT AND SUPPLIES OTHER ALLOCATIONS MARGIN 0 0 -
TOTALS CAPITAL Fixed Assets Inventory Receivables CASH FLOW IMPACT BEFORE TAX
Bus./Work Process
Location
BUSINESS/WORK PROCESS - AREA IMPACTED Gross Savings Cost Required Net Savings Hard Soft Hard Soft Hard Soft 0 0 0 0 0 0 0 0 0 0 0
Comments 0 0 0 0 0 0 0
KEY METRICS
Approvals Plant Manager: Site Coordinator: Finance Rep: Date : Date : Date :
Monday
Introductions Plant / Projects Overview Logistics and Safety ACP Overview (Manual Handout) AME Kaizen Blitz Video Break Process Mapping Techniques 5S at Boeing Video Kanban System Individual Team Training SMED Team - Quick Changeover Mullion Team - Creating Continuous Flow Stock Frame Team - Business Process VSM Lunch - The Goal Video Project Teams Start Review Charters and Metrics Map your Process, Review Pre-work, Data Identify 5S Opportunities (Audit, Sort, A/R) Take Before Pictures Steering Committee (15 minutes each team) Define Measure
ACP AREAS ACP AREAS TEAM ROOMS
CG CM JT PS
15 15 15
W. Kaizen
LEAN CONCEPTS
PS MY MY JS PS
6:45 7:05 20 8:35 9:00 25 9:00 9:15 15 9:15 9:45 30 9:45 10:15 30 10:15 10:45 30 10:45 12:00
12:00 1:00
1:00
45
TEAM ROOMS
ACP
3:30
4:15
Tuesday
Champion Team Updates Steering Set up Simulation Lean Simulation R1, pilot build X-1 Lean Manufacturing/Tools Cats ACP The Dot Company Lean Simulation R2, production build X-1 R2 Results (each team 5 min. share learning's) Idea Generation ACP Activities Lunch Steering Committee (15 minutes each team) ACP Activities 7:00 7:30 7:45 8:15 8:45 9:15 9:45 10:45 12:00 3:30 7:30 7:45 8:15 8:45 9:15 9:45 10:00 30 15 30 30 30 30 15
STU - D
Lean Concepts
MY
Break A/R
Analyze
TEAM ROOMS
ACP
4:15
TEAM ROOMS
Wednesday
Champion Team Updates SNL - HC Prepare Simulations Simulate Solutions (call Steering Committee) ACP Activities Lunch Steering Committee (15 minutes each team) ACP Activities Analyze 7:00 7:30 7:30
STU - D ACP AREAS
ACP
12:00 3:30
4:15
TEAM ROOMS
Thursday
Champion Team Updates TT Implement Solutions Steering Committee (15 minutes each team) Test Solutions Lunch Final Implementation and Containment Prepare Results Presentation Improve 7:00 7:30 9:00 12:00 Control 7:30 9:45
ACP AREAS ACP AREAS ACP AREAS
ACP
Friday
Hand-in final presentation to Site Leader ACP Presentations (15 min. each) Complete Participant Surveys ACP wrap-up and celebrations Lunch (box lunch provided) Lessons Learned 9:30 10:00 11:00 11:00 11:00 12:00 Leverage 12:00
john_shemenski STU - D
ACP
Stakeholder Analysis:
A Kaizen Event will require a fundamental change in the process. In an effort to mitigate the resistance to change when the improvement is implemented, it is critical to identify the stakeholders early on, and to develop a communication plan for each of them. Typical stakeholders include managers, operators, process experts, upstream and downstream departments, customers, suppliers, and finance. Early and regular communication can create more buy-in, identify better solutions, and avoid implementation and sustainment pitfalls. The team can create a commitment scale to identify the groups involved or affected by the process change, identify the work required, to bring groups to the level of commitment needed for successful implementation of the change, and to help set priorities and develop communication plans. Instructions: 1. Identify key stakeholders as specifically as possible 2. Identify your preception of their currnet position regarding the initiative 3. Draw an arrow to where each stakeholder needs to be in order to succeed 4. Identify actions required to influence critical stakeholders 5. Complete actions prior to event
en the improvement is implemented, it is critical to de managers, operators, process experts, upstream buy-in, identify better solutions, and avoid
ative ucceed
the Initiative
Actions required to influence stakeholders to +1 and +2
Situation-At-A-Glance
As of (date): ______________ Event Date: _____________________ BUM PCM PCL
PRODUCTION REQUIREMENT
Foreman
PPORTUNITIES
Daily Progress
Start Safety
EHS Issues (#) 5S Rating Quality Visual Controls (# Items)
Target
Mon
Tue
Wed
Thur
% Change
Lead Time Cycle Time Changeover Space (ft2) WIP Inventory Units Inventory at the Cell(s) Walking Distance Part Travel distance Crew Size
Future Target
KAIZ
Kaizen Charter
Fac
MONDAY ACTION ITEMS
1 2 3 4 5
Person Resp Due Date % Comp
TUESD ACTION I
T
ACTION ITEMS
Person Resp Due Date % Comp
ACTION I
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15
Kaize
Monday's Lessons/Roadblocks
Tuesday's Lessons/Roadblocks
Wednesday's Lessons/Roadblocks
Thursday's Lessons/Roadblocks
Targe
ESDAY ON ITEMS
Person Resp
ON ITEMS
ACTION ITEMS
Person Resp
Wednesday's Goals
Thursday's Goals
OARD
aper
Due Date % Comp
Person Resp
Person Resp
Due Date
er
Due Date % Comp
Person Resp
ACTION ITEMS
Person Resp
Due Date
t Out
Other Work
% Comp
% Comp
Each Team Leader should include enough pictures in the pre-work package to describe the project to the visitors. More pictures will be taken through out the event.
Host plants are encouraged to use additional forms in the pre-work package. Plants can use their own forms in the pre-work and during the kaizen event as applicable to the project.
Date:
BEFORE or AFTER WHO RESPONS. DATE COMPLETED
l. Ergonomics/Material Handling:
-do repetitive motions occur? -are worksurfaces too high or low? -do worksurfaces need to be adjustable? -are there bending, twisting, reaching motions? -are clamps/fixtures/handling devices inadequate? -is the hand/palm used as a hammer? -does arm/wrist rest on sharp edge? -does task require constant standing in one position? -does task require frequent bending or stooping? -does task require lifting while reaching out? -is there continuous foot pedal operation? -does operator have ergonomic complaints? -is lifting below knuckles or above shoulders required? -is heavy lifting required? -are hands/wrists unable to work in neutral positions? -are uncomfortable or awkward positions required? -does repetition of same hand movement occur? -do heavy objects require push/pull forces? -are operator's arms and elbows high or outstretched? -does task require "clothes wringing" motions? -are loads required to be carried some distance? -does task require difficult to grasp items, awkward lifts? -does task involve "pinch grips" of parts or materials?
YES
NO
FOLLOW UP ACTION
56 of 86
Date:
BEFORE or AFTER
III. Environmental: -is lighting insufficient to perform operation? -are odors/fumes present? -is operator adversely affected by temperature? -does noise level exceed 85 dB? -is airborne dust or fibers a problem? -is area poorly ventilated? -is operator exposed to any hazardous chemicals? IV. Housekeeping: -are receptacles for scrap and trash inadequate? -is space for raw materials insufficient? -is insufficient operating space provided? -are tools disorganized or not provided? -is the floor too slippery (dust, water, oil.)? -is station cluttered or disorganized? -are pathways susceptible of being blocked? -are cords/hoses improperly routed? V. Emergency Situations: -are objects stored within 18" of sprinkler heads? -are excessive flammable/combustible materials present? -are grounding wires needed for transferring containers? -are automatic sprinkler heads missing/painted over? -are modifications required to evacuation plan? -are fire extinguishers missing/blocked? -are grounding prongs missing/broken from plugs? -are fire doors/paths blocked or cluttered? -are sprinkler risers blocked?
YES
NO
FOLLOW UP ACTION
RESPONS.
COMPLETED
Any "Yes" answer requires further investigation and response! Until such time as a potential hazard can be eliminated, proper administrative controls must be utilized.
Key successes:
End Yes
% Improvement
57 of 86
5S Compliance Audit
Areas of Focus
5S Element Question Y = 4 Points N = 0 Points Are all unnecessary items removed from area? Example: Safety Work Area Machines Tools & Fixtures WIP Components & Supplies Score (20 points possible)
Y / N
PPE/ Safety Equipment
Y / N
Debris on the floor, equipment & work stations
Y / N
Equipment
Y / N
Tools/fixtures
Y / N
WIP, components or supplies
Sort
Comments/Corrective Action:
Y / N
Y / N
Aisles, drop off & pick up locations, skids, garbage containers, scrap, personal belongings
Y / N
Equipment
Y / N
Tools/fixtures
Y / N
Storage cabinets, POU shelves & containers
Straighten
Comments/Corrective Action:
Are work areas, tools/fixtures, & equipment clean & in good working condition?
Y / N
Y / N
Floors & workstations
Y / N
Equipment
Y / N
Tools/fixtures
Y / N
Storage cabinets, POU shelves & containers
Sweep
Comments/Corrective Action:
Standardize
Has a process been established for sustaining the first 3 S's (5S checksheets and/or visual documentation)? Example:
Y / N
Y / N
Y / N
Y / N
Y / N
Safety signs properly Material flow visual, rework Standard posted with PPE areas marked, garbage communication board requirements collection identified in place
Comments/Corrective Action:
Y / N
Safety requirements being followed
Y / N
Labels, signs and area demarcations are maintained
Y / N
Standard communication board is current
Y / N
5S standards are being followed
Y / N
Material quantities conform to posted quantities and in proper storage location
Sustain
Example:
Comments/Corrective Action:
Area Audited:
Time Ended:_____________
CATEGORY B
POSITIONS
Stririking Against Struck by Caught Between Falling Temp. Exterems Elec. Current Absorbing Swallowing
CATEGORY C
ERGO
Posture Lighting Type/number of Motions Load Handled Work Area Design Tools & Grip Vibration Temperature Noise
PROCEDURES
Is standard practice Adequate for Job? Is Standard practice Established? Is Standard Practice being maintained
ORDERLINESS
Is workplace orderly?
Behavior of Employees
UNSAFE CONDITION (UC) UNSAFE ACT (UA) SAFETY RULES VIOLATION (SRV)
*Safety audits are intended to focus on Behavior of employee. Items to audit include: Unsafe Acts (UA), Unsafe Conditions (UC) & Safety Rules Violations (SRV). 96 % of all accident/incidents or near misses are the result of UA,UC or SRV. Behavior Category Observation Date Started Date Completed Follow Up?
Auditors Signitures & Comments:____________________________________________________________________________ _______________________________________________________________________________________________________ Safety Coordinator Signiture:________________________________________________________________________________ Safety Comments:_______________________________________________________________________________________ _______________________________________________________________________________________________________
Spaghetti Chart
Scope of Operations From: To:
Supervisor
Quality Check
Safety Precaution
Standard WIP
Takt Time
Operator Number
pervisor
mber
Department: Plant:
CT = TT =
=
Members
TIME (seconds)
Stations/Operators
DATE LOCATION
DEPT. SHIFT
1st
2nd
ACTUAL
DIFF.
1
TOTAL THIS HOUR
2
TOTAL THIS HOUR
3
TOTAL THIS HOUR
4
TOTAL THIS HOUR
5
TOTAL THIS HOUR
6
TOTAL THIS HOUR
7
TOTAL THIS HOUR
8
TOTAL
THIS HOUR
9
TOTAL THIS HOUR
10
TOTAL
Totals
Department: Plant:
Machine Number
Process Description
Walk Time
Manual Time
Auto Time
Totals:
Cycle Time Total: Time to Finish = Manual Time + Auto Time Time/Piece = Time to Change/# pcs. Per chg. Process Capacity = Available Time/Shift/(Time to Finish + Time Per Piece)
Required Output: _____ per _____ Takt Time: __________________ Operators Needed: ____________
Safety Items
Quality Items
Quality Check
Safety Precaution
Standard Work-In-Process
Pcs. Of WIP
Step No.
Operation
Totals
Manual Automatic
Walking Delay
The Kaizen Week Forms are recommended but plants can use some pre-work forms and their own forms as applicable to the projects.
7 Ways Scoring
Scale 1-5
Worst = 1 Best = 5 1 2 3
Methods
4 5 6
Criteria
Total Score
Comments
Environment
Man
Method
Cause
Cause
Cause
Cause
Cause
Cause
Effect (Y)
Cause
Cause
Measurement
Machine
Material
Effect (Y)
KAIZEN ARTICLE
Team Name: Product Cell Product Center Operator Number # ____________________________________________ PROBLEM MEASURES TAKEN Date Takt Time Team Leader
RESULTS
BEFORE KAIZEN
AFTER KAIZEN
ULTS
SEVERITY
OCCUR.
ACTION RESULT DETEC ACTIONS TAKEN R.P.N. OCC SEV DET CURRENT PROCESS CONTROLS PREVENTION & DETECTION RECOMMENDED ACTION(S) RESPONSIBILITY & TARGET COMP. DATE R.P.N
(WHAT ARE THE EXISTING CONTROLS AND PROCEDURES THAT PREVENT EITHER THE CAUSE OR THE FAILURE MODE?)
(WHAT ARE THE ACTIONS FOR REDUCING THE OCCURRENCE OF THE CAUSE OR IMPROVING DETECTION?)
(WHAT ARE THE COMPLETED ACTIONS TAKEN WITH THE RECALCULATED RPN?)
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Extra forms are used as required or plants can use their own.
Team Mission
Team
SPACE
Date Project Began Project Description Goals
Plant
IR-Southern Pines
5/3/2004
(mm/dd/yy)
days
Project Type:
X STD. Work
Members Name
5S / 6S
TPM
Set-up
Admin.
Set-up
Position
Other
From Area?
Team Role
Leader Co-Lead
Manufacturing Engineer Supervisor Assembler Assembler Assembler Assembler Assembler Assembler/Painter Assembler Assembler Assembler Temp Temp Planner
N Y Y Y Y Y Y Y Y Y Y Y Y Y
Member Tony Hill Member Shonda McNeill Member James Markland Member George White Member Gary Bowles Member Anthony Furr Member Cindy Floyd Member Eugene Wilson Member Sue Jackson Member Patrick Jones Member Arnold Crawford Member Roger Coffey
Results Worksheet
Team Facilitator
Baseline data Item Measurement Start # Target # Target %
Plant Date
Daily Results (#) Day 1 Day 2 Day 3 Day 4 Final Results # %
Items Set-up time Crew size for set-up Output / member / hour Daily clock man hours Crew size standard work Daily output Floor space WIP units Parts traffic distance Throughput
Measurement
Sec. Number Units/member Man hrs. Number Units Sq. ft. Units or $$$ Feet Minutes
Measurement Number
Kaizen Implements / team member Number Business process members involved Number Process steps Sum of cycles Non-value added Annual scrap savings Search time Walking distance Number redeployed
Number Minutes Minutes $ Minutes Feet Number
Kaizen Newspaper
TEAM FOLLOW-UP BY #
IR-Southern Pines
DATE IN
5/3/2004
DAY(S)
Kaizen Action
Who
Completion Date
Estimated Actual
Results
Over Est
Team Accomplishment
Team: Area: By: Date:
Problem
Results
Time Savings:
seconds
Before Sketch
After Sketch
30 Day Follow-Up
TEAM INFORMATION Team
Event Date Leader Co-Leader Member Member Member Member Member Member Member Member
AUDIT INFORMATION
Dept. Date Open Newspaper Items Supervisor Audited by Date Who
Audit Checklist
5S improvements sustained? Score Ergonomic improvements sustained? Kanban/Pull System sustained? Production Control Chart used effectively? Productivity sustained? Score Quality improvements sustained? Safety improvements sustained? Score Standard Work improvements sustained? Takt Time consistently achieved? In your opinion, was the event a success? Would the area benefit from another ACP Team?
General Comments: