Line Extension
Line Extension
Example:
Diet Coca Cola Packard Clipper Alka-Seltzer Plus
Example:
Levis for feet Procter and Gamble Pierre Cardian
Act Two:
Fueled by Greed and Vision
Act Three:
Denouement
Competition
Vaccum (No) Crowded Field (Yes)
Advertising Support
Big Budget (No) Small Budget (Yes)
Significance
Breakthrough Products (No) Commodity Product (Yes)
Distribution
Off-the-shelf (No) Sales Representatives (Yes)
Name Problem
Your company name ought to stand for something within your industry
Example:
Greyhound (More than a bus company)
Xeroxs Mind
Well known brand name for copiers Office marketing moving towards computer based information system (Xerox Data System) Office automation products, XTEN network, ethernet network, star workstation, 802 personal computers
Third-Leg Opportunity
Xerox is left with the only option of Output Leg AT&Ts telephone leg becomes communication leg IBMs typewriter leg has become the input Options:
Laser typewriters, Laser printers and Laser memory systems
Xerography
Action of light, plan paper
Microprocessor Technology
Computer companies, IBM
Lasography
Laser beam and optical fibers
Positioning is a Game
One can not sit still
One has to be constantly alert
Example:
Pakistan State Oil, Pakistan Cricket Board
POSITIONING A SERVICE
What is Positioning ?
Positioning is owning a piece of consumers mind Positioning is not what you do to a product
Its what you do to the mind of the prospect
Examples
Colgate Is Protection LUX Is Glamour
Gillette Is Quality
Positioning
What is service?
Intangible Satisfy need of the customer An Act Performance one party offer another part
Types
Retail Financial Insurance Telecom IT/Software Advertising Consultancy Logistics Banking
Tangibility Spectrum
Salt
Soft drinks Detergents Automobiles Cosmetics Fast-food outlets
Positioning a services
We are in the business of exceeding peoples very high expectations Eisner - CEO Walt Disney Service business are more difficult to manage
Product waits on the shelf whereas customer interacts with service provider whose service quality is variable.
TELEGRAM
TELEX in Germany 1933 Siemens machine'sTelex 1960
tellexPuma_teleprinter 1980`s
Positioning a Service:Mailgram
A mailgram is a type of telegraphic message which is transmitted electronically from the sender to a post office and then printed and delivered to the recipient via postal means.
WESTREN UNION
Preference Of WU Quality Delivery Flexibility Security Shorter red tape
Service
Words and verbal element
Positioning a Service
High speed Quality services Proactive approach Reliability --- delivering on promises Responsiveness--- willing to help Assurance --- improving trust and confidence
Positioning Offerings
Positioning Strategies
4. By user
5. By product or service class 6. Against competition
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