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Communication Slides

The document discusses communication and effective communication. It defines communication as the process of transferring information from one person to another. Effective communication aims to create understanding in the receiver's mind by replicating the sender's ideas exactly. The document also outlines various topics related to communication processes, types of communication, interpersonal skills, tips for effective communication, and barriers to communication.

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neomegatyl
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Download as PPT, PDF, TXT or read online on Scribd
397 views

Communication Slides

The document discusses communication and effective communication. It defines communication as the process of transferring information from one person to another. Effective communication aims to create understanding in the receiver's mind by replicating the sender's ideas exactly. The document also outlines various topics related to communication processes, types of communication, interpersonal skills, tips for effective communication, and barriers to communication.

Uploaded by

neomegatyl
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Communication

Once a word goes out of your mouth, you can never swallow it again."
Krunal Thakkar [ 91-9974100899 ] [[email protected]]

WHY communication?
To develop information & understanding, necessary for group efforts. To foster an attitude which is necessary for motivation, cooperation and job satisfaction. To adopt change at the required speed. To satisfy basic human needs for recognition & sense of belonging. To improve the existing relationship with the superior, peers and subordinates.
Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Communication

It is a process of transferring information/data/ideas/thoughts from one person to another.

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Why effective communication


To create understanding in the thinking of the person receiving the communication. To exactly replicate the ideas/ thoughts in the mind of the receiver.
Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Effective Communication
The sender sends the idea/ thought/information/data. The receiver accepts the idea/ thought/information/data. The data/information perceived by the receiver is exactly the same as send by the sender.

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Topics included in the presentation


Communication process Verbal communication Non-verbal communication Inter-personal communication Zones of communication Tips for effective communication Barriers to effective communication
Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Communication process
Sender Feedback Message encoding Encoded message Medium

Receiver

Encoded message

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Verbal communication
What is being figured-out when you are talking/communicating? -Voice -Tune of the voice -Speed of the language -Words

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Non- verbal communication


What is being pictured while communicating? - Facial expression - Gestures - Hand movements - Eye contact - Body movements - Distance between the communicator - Your dressing style - Body language & gestures.
Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Interpersonal skills
the ability to read and manage the emotions, motivation, and behaviour of oneself and others during social interaction

Interpersonal skills include

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

The most important thing in communication is to hear what isnt being said.

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Zones of communication

Intimate zone Personal zone Social zone External zone

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Tips for effective communication


Give every man thy ear but few thy voice. If speaking is silver, then listening is gold. If you have nothing to say, say nothing. If there is any secret of success in life, it lies in the ability to put yourself in the other persons place and to see thing from his point of view as well as your own.
Krunal Thakkar [ 91-9974100899 ] [[email protected]]

Barrier to communication
Personal/ Human

Technical
Geographical distance Mechanical failures Time lags

Semantic

Emotions Biases Competencies Perceptual variations Sensual abilities

Word interpretation Gestures Language Signs and symbols

Krunal Thakkar [ 91-9974100899 ] [[email protected]]

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