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Presented BY, Geeta Bhatia: Click To Edit Master Subtitle Style

This document provides an overview of decision support systems (DSS). It discusses that DSS are interactive computer systems that help people make decisions by providing data, documents, knowledge and models. It notes that DSS support both programmed and non-programmed decisions. It describes the components of a DSS including internal/external data sources and model management systems. It also outlines different types of DSS and their degree of problem solving support. Finally, it discusses the objectives, functions and basic model of a DSS.

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Geeta Kaur Bhatia
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51 views

Presented BY, Geeta Bhatia: Click To Edit Master Subtitle Style

This document provides an overview of decision support systems (DSS). It discusses that DSS are interactive computer systems that help people make decisions by providing data, documents, knowledge and models. It notes that DSS support both programmed and non-programmed decisions. It describes the components of a DSS including internal/external data sources and model management systems. It also outlines different types of DSS and their degree of problem solving support. Finally, it discusses the objectives, functions and basic model of a DSS.

Uploaded by

Geeta Kaur Bhatia
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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DECISION SUPPORT SYSTEM

Click to edit Master subtitle style

PRESENTED BY, GEETA

Decision Support System


Interactive computer-based systems that help people use computer communications, data, documents, knowledge and models to solve problems and make decisions

Companies use DSS to support the decision making

Programmed decisions

Type of decisions

repetitive and routine have a definite procedure Novel and unstructured No cut-and-dried method for handling problem.

Non-programmed decisions

Problem solving phases Intelligence


Searching environment for conditions calling for a solution Design Inventing, developing, and analyzing possible courses of action Choice Selecting a course of action from those available Review

Characteristics of DSS include a wide DSS


variety of analytical information systems. DSS provide managers more control of their data, access to analytical tools. Capabilities for consulting and interacting with a

Database Management System. DBMS manipulates, updates, maintains and disseminates data.

Components of DSS

-internal data generated by TPS -external data from newspapers, census data, tax codes, census figures, competitors -online data services

Components of DSS Model Management


systems Stores and accesses models that managers use to make decisions e.g. manufacturing facility,analysing financial status,

DSS Types
Retrieve information elements Analyze entire files Prepare reports from multiple files Estimate decision consequences Propose decisions Make decisions

Litt le

Degree of complexity of the problem-

Mu ch

Degr ee of probl em solvi ng supp ort


13-8

1.Assist in solving semi structured problems.

Three DSS Objectives

2.Support, not replace, the manager. 3.Contribute to decision effectiveness, rather than efficiency.

Goal seeking determining input values to achieve goals Risk analysis-Assess risks. Decisions can be low-risk, medium-risk and high-risk. Graphical analysis-Visualize impacts of action, forecast activities, detect trends - e.g. line or bar charts, grouped line

Functions of a DSS

A DSS Model
Individual problem solvers

Environment

Other group member s

Report writing software

Mathematic al Models

GDSS GDSS software software

Database

Decision support system

Environment

THANK YOU

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