Production and Operations Management

True/False
Question: Objective of Work Study is to improve Productivity
Correct Answer: True

True/False
Question: After goods have been manufactured, route sheets and operation layouts should not
be collected back.
Correct Answer: False

Multiple Choice Single Answer

Question: How is the probability of acceptance in case of Acceptable Quality Level (AQL)?
Correct Answer: Very high

True/False
Question: For p-chart, p bar is the ratio of total number of units inspected to the total number
of units defectives.
Correct Answer: False

Select The Blank

Question: The ________ is specified to indicate the maximum permissible variability in the
dimensions product or parts.
Correct Answer: Tolerance

Multiple Choice Single Answer

Question: Which variable is taken along the abscissa or X axis?
Correct Answer: Time

Multiple Choice Single Answer

Question: Which kind of labor force is required in case of Jobbing Production?
Correct Answer: Highly Skilled

Multiple Choice Multiple Answer

Question: Which are the general principles underlying probability aspects of project
planning?
Correct Answer: Statistically three time estimate of an activity conform to Beta distribution.,
Expected time divides the area under the curve into two equal parts., Expected time of an
activity is located at one third of the distance between "m" and mid-range { (a+b)/2 } away
from the most likely time.

Select The Blank

Question: A ________ is another form of subcontracting.
Correct Answer: Hiring capacity

Select The Blank

Question: The ________ pertain to the climatic conditions which the component, product or
material should withstand.
Correct Answer: Environmental specifications
Multiple Choice Single Answer
Question: Which is the right time to prepare stores issue order?
Correct Answer: When route sheet is ready

Multiple Choice Single Answer

Question: What is the reason of excessive friction between parts?
Correct Answer: Improper or lack of lubrication

True/False
Question: Cellular layout is based on the concept of Group Technology
Correct Answer: True

Multiple Choice Single Answer

Question: How does the control chart of statistical quality control help the operating
personnel?
Correct Answer: Identify the presence of an assignable cause before it develops

Multiple Choice Multiple Answer

Question: Which are different ways to show critical path in a network?
Correct Answer: Thick Line, Red Line, Double Line

True/False
Question: The control chart for number of defectives is more convenient to make than control
chart for fraction defectives since the figure of number of defectives units can be directly
taken from the inspection report.
Correct Answer: True

Select The Blank

Question: The ________ is the maximum percentage defective that for the purpose of
sampling inspection can be considered satisfactory as a process average.
Correct Answer: Acceptable quality level

Multiple Choice Multiple Answer

Question: Order preparation process for products manufactured to order requires following
documents
Correct Answer: Sales Order, Work order, Shop order

Multiple Choice Single Answer

Question: The process of changing inputs into outputs thereby adding some value to entity
can be defined as
Correct Answer: Operation

Multiple Choice Single Answer

Question: Inherent Safety' is one of the principle of good layout. In context of layout, this can
be achieved by the following
Correct Answer: Clear gangway, location of material and material handling system

Match The Following

Question Correct Answer

Toung Sweet
Eye Crack
Nose Burnout
Ear Impact

Multiple Choice Single Answer

Question: How much time does the dummy activity take?
Correct Answer: Zero Time

Select The Blank

Question: The ________ is the maintenance work initiated on a result of knowledge of the
condition of an item from routine or continuous checking.
Correct Answer: Condition monitoring

Multiple Choice Single Answer

Question: What does tail of an arrow represent?
Correct Answer: Start of an activity

Select The Blank

Question: The ________ is the probability that a good lot will be rejected by the sampling
plan.
Correct Answer: Producer's risk

Select The Blank

Question: The ________ is the probability that a bad lot will be accepted by the sampling
plan.
Correct Answer: Consumer's risk

Multiple Choice Single Answer

Question: Which kind of relationship exists between those activities which can be carried out
simultaneously and both activities require definite time to finish?
Correct Answer: Concurrent activities

Select The Blank

Question: The ________ are the definitions of the measurable as well as non measurable
characteristics of the product.
Correct Answer: Specifications

Select The Blank

Question: Goods after final inspection should accompany ________to enable dispatch
department to identify and draw correct reference.
Correct Answer: Forwarding note

True/False
Question: The steeper the OC curve, the better is the discrimination between good and bad
lots.
Correct Answer: True

Multiple Choice Multiple Answer

Question: Which are the different types of flow process charts used for method study?
Correct Answer: Equipment type, Man type, Material type

Multiple Choice Single Answer

Question: Which photographic technique is used to record path of motions of the members of
the body during method study?
Correct Answer: Cyclograph

True/False
Question: Use of accurate measuring instruments and better supervision for inspectors is not
possible in case of floor inspection as compared to centralised inspection system.
Correct Answer: True

True/False
Question: Dust gets mixed with lubricants, forms an abrasive substance and causes pre-
mature failure of machinery.
Correct Answer: True

Multiple Choice Multiple Answer

Question: Which of the following aspects are essential to ensure quality of purchased items?
Correct Answer: Defining right quality for the job, Vendor performance evaluation, Making
sure that suppliers understand the requirements

True/False
Question: Process Planning is concerned with decisions regarding requirement of machines
and manpower for meeting customer demand
Correct Answer: False

True/False
Question: All activities lying on the non-critical paths must have total float and free float.
Correct Answer: False

Multiple Choice Multiple Answer

Question: Which of the following method can be adopted to overcome the problem of rushing
up a job for it's timely completion?
Correct Answer: Use of optimum speeds and feeds, Subcontracting, Job splitting

Multiple Choice Single Answer

Question: Which of the following data is unnecessary for scheduling process?
Correct Answer: Cost breakup of products

Multiple Choice Multiple Answer

Question: Which of the following are the major steps of making of the X bar-R control chart?
Correct Answer: Collection of data, Calculation of mean, range, grand average and mean
range, Set up control chart for average and calculate control limits of range chart

Multiple Choice Multiple Answer

Question: What is indicated by the hugging points lying close to mean of the process in X
bar-R- control chart?
Correct Answer: Recording done without actual measurements, Improper selection of
samples, Biases in measurements
Match The Following

Question Correct Answer

Fixation of inventory level Reorder level
Symptom of ill planned purchasing Over ordering
Factor influencing material planning Lead time
Net requirement of material under MRP Stock on hand

Multiple Choice Multiple Answer

Question: What are the benefits of inspection and quality control?
Correct Answer: Adequate maintenance of quality, Ensures parts are within specified limits
of accuracy, Gives economy in production through reduction of defective work

Multiple Choice Single Answer

Question: What do you mean by design modifications made to reduce time and effort
required in carrying out maintenance work?
Correct Answer: Design-in Maintenance

True/False
Question: Even in a small set up wherein maintenance of a machine is looked after by a
mechanic cum worker, he should report directly to the person responsible for the
manufacturing operations.
Correct Answer: True

Multiple Choice Single Answer

Question: Which of the following technique makes three time estimates for each activity?
Correct Answer: Project Evaluation & Review Technique

Multiple Choice Multiple Answer

Question: Which of the following are characteristics of an operating characteristics curve?
Correct Answer: Producer risk, Consumer Risk, Acceptable Quality Level

Multiple Choice Multiple Answer

Question: Which three of the following are causes of continuous upward pattern of Xbar-R
control chart?
Correct Answer: Wear of tool, Abnormal rise in temperature, Accumulation of dirt

True/False
Question: Inspection should be conducted on all incoming materials, semi finished items,
bought out components, subcontract items prior to any operation, assembly.
Correct Answer: True

Select The Blank

Question: The ________ is necessary when the job requires detailed of one or more of the job
characteristics with the help of special equipment which is not available at the producing
company.
Correct Answer: Inspection order

Multiple Choice Multiple Answer

Question: Lack of material planning results in the following
Correct Answer: Over ordering, under ordering, stockouts

True/False
Question: Since value of c can never be negative, hence" if LCLp works out to be negative, it
is taken as zero."
Correct Answer: True

Multiple Choice Single Answer

Question: What do you understand by the quality specified by the designer on behalf the
customer?
Correct Answer: Quality of design

Select The Blank

Question: Work study is also called ________ study
Correct Answer: Time and Motion

True/False
Question: Maintenance function must be decentralized apart from a size of a manufacturing
organization for it's better functioning.
Correct Answer: False

True/False
Question: Repetitive movements between work stations which are difficult to be traced on
string diagrams can be conveniently shown on flow diagrams.
Correct Answer: False

Multiple Choice Single Answer

Question: Which method is used to trace especially those movements which are too fast for
human eye to pursue?
Correct Answer: Cyclegraph

Match The Following

Question Correct Answer

Template Two dimensional cutouts
REL chart Degree of closeness
Flow diagram Tracing movements
Travel chart Distance and frequency of movements

Select The Blank

Question: An Ideal OC curve is ________ shaped curve that accpets all the lots with quality
equal to or better than AQL.
Correct Answer: Rectangular

Multiple Choice Single Answer

Question: What does the points falling outside the control limits indicate?
Correct Answer: Presence of assignable causes

Multiple Choice Multiple Answer

Question: Which information is recorded in an equipment card?
Correct Answer: Date of commissioning, Equipment specifications, Name and address of
manufacturer

True/False
Question: Inspection should be avoided prior to long run of a manufacturing stage as it
becomes duplication of work and cost.
Correct Answer: False

True/False
Question: Delay in completion of projects result in unwelcome additions to the fixed
manufacturing expenses.
Correct Answer: True

Multiple Choice Single Answer

Question: Material Planning is an integral part of
Correct Answer: Production Planning

Multiple Choice Single Answer

Question: Which of the following policies is advisable in case of low product variety and
large volumes?
Correct Answer: Low Skilled Labor & Special Purpose Machines

Select The Blank

Question: In case of an OC curve, the risk of rejecting a good quality lot may vary between
________.
Correct Answer: 0.01 to 10%

Multiple Choice Single Answer

Question: MRP is based on the concept of inventory demand which is of following type
Correct Answer: Dependent and independent

Multiple Choice Multiple Answer

Question: Plant Layout is concerned with optimum arrangement of the following
Correct Answer: Storage space, Machines, Material Handling Equipment

Multiple Choice Single Answer

Question: What is the location of upper control limit in the X bar-R control chart?
Correct Answer: 3 standard deviations above central line

Select The Blank

Question: The ________ is the defect level for which lots are regarded as bad lots.
Correct Answer: Lot Tolerance Percentage Defective

True/False
Question: While numbering as per Fulkerson's rule, arrows emerging from the initial event
are deleted so as to create one or more initial events.
Correct Answer: True

Multiple Choice Single Answer

Question: Why stores issue order should not be issued as soon as it is prepared?
Correct Answer: Material may or may not be available at the time of preparation

Select The Blank

Question: An ________ history card is the record of all repairs, replacements and engineering
changes carried out in the equipment during it's period of service.
Correct Answer: Equipment history card

Multiple Choice Multiple Answer

Question: Features of Cellular layout are
Correct Answer: It is a type of mixed layout, Uses concept of Group Technology, Facilities
are grouped in to cells

Multiple Choice Single Answer

Question: Inadequate production capacity ultimately leads to
Correct Answer: Poor Customer Service

Multiple Choice Multiple Answer

Question: Which of the following factors affect the quality control function?
Correct Answer: Quality of workmanship, Production aids, Manufacturing facilities

Multiple Choice Multiple Answer

Question: Which of the following situations demand the economic consideration while
selecting a job for method study?
Correct Answer: Unorderly movement of men and materials, Excessive process defectives,
Too many suggestions received for improvement from a department or section

True/False
Question: Systematic maintenance system can completely eliminate the wear and tear of
machines.
Correct Answer: False

Select The Blank

Question: The ________ must ensure that the product satisfy the functional requirements of
it's usage.
Correct Answer: Quality of design

Multiple Choice Multiple Answer

Question: Which of the following can be subtypes of corrective maintenance?
Correct Answer: Shutdown Maintenance, Design-out Maintenance, Design-in Maintenance

Multiple Choice Single Answer

Question: Which phase of method study is concerned with analyzing the facts critically,
generating alternatives which form the basis for selection and development of improved
methods?
Correct Answer: Critical examination

Select The Blank

Question: The term ________ implies the foregone profit due to inability of company to
produce.
Correct Answer: Opportunity cost

True/False
Question: A network should employ only those dummy activities which are absolutely
necessary.
Correct Answer: True

True/False
Question: Even if any activity on the critical path is delayed, project completes on the
scheduled time.
Correct Answer: False

Multiple Choice Single Answer

Question: Which is the alternative way of indicating the load other than numerical way, in
case of Gantt chart?
Correct Answer: Graphical approach

Multiple Choice Multiple Answer

Question: Which of the following are types of sampling plan?
Correct Answer: Single sampling plan, Double sampling plan, Multiple sampling plan

Multiple Choice Multiple Answer

Question: Which of the following are major inputs to scheduling?
Correct Answer: Overlapping of operations, Effective Capacity per work centre, Performance
standards

True/False
Question: Diversified labor is adequately available in rural area as compared to urban area.
Correct Answer: False

Multiple Choice Multiple Answer

Question: Which of the following cases indicated that the operation has occurred?
Correct Answer: Movement of components to assembly section, Raw material movement, A
worker's trip to grinder to sharpen the tools

Multiple Choice Single Answer

Question: What is the reason of fluctuations, if the control chart evaluates that the process is
in a state of statistical control?
Correct Answer: Random variability

Multiple Choice Single Answer

Question: Product layout is suitable when
Correct Answer: Products have reasonable stable demand

Multiple Choice Multiple Answer

Question: Which of the following charts are used for the recording of data during the method
study?
Correct Answer: Operation process chart, Multiple activity chart, Flow process chart

True/False
Question: The operator should not stop production if first piece is not approved by the
inspector.
Correct Answer: False

Multiple Choice Single Answer

Question: Need for change in layout can occur due to following reason
Correct Answer: introduction of new product

Multiple Choice Single Answer

Question: What do you mean by a single event which represents the joint completion of more
than one activities?
Correct Answer: Merge event

Multiple Choice Single Answer

Question: Which rule is used for numbering of events?
Correct Answer: Fulkerson's Rule

True/False
Question: In case of two handed process chart, the simultaneous activities of both hands are
recorded opposite to each other on the chart.
Correct Answer: True

Multiple Choice Single Answer

Question: How industry has responded to the fact of existence of inherant variability of the
manufacturing process?
Correct Answer: Inclusion of certain tolerance on the basic dimensions in the drawing

Multiple Choice Multiple Answer

Question: Which are the different methods of recording actual progress of work?
Correct Answer: Display boards, Progress cards, Network updating

True/False
Question: In case of backward pass computation, the latest event time of the end event equals
to the earliest event time minus duration of that activity.
Correct Answer: False

Multiple Choice Multiple Answer

Question: Which of the following products should be produced by using mass production?
Correct Answer: Refrigerator, Tyre for automobile, Television Set

Multiple Choice Multiple Answer

Question: Which of the following are examples of attributes?
Correct Answer: Cracks, Burrs, Texture

Match The Following

Question Correct Answer

Scheduling Device Strings
Interruption for machine utilization Preventive maintenance
Input for scheduling Overlapping of operations
Technique of scheduling Critical Path Analysis

Multiple Choice Multiple Answer

Question: Which are the three distinct parts of the chart?
Correct Answer: Summary, Introduction, Body

Match The Following

Question Correct Answer

Combined Layout Mixed Layout
Fixed Position Layout Project Layout
Product Layout Line Layout
Process Layout Functional Layout

Multiple Choice Multiple Answer

Question: Following are the commonly used factors considered for evaluation of layout in
factor analysis method
Correct Answer: Flow of material, Equipment utilization, Working condition

Multiple Choice Single Answer

Question: Fixed position layout is adopted when
Correct Answer: product is very heavy involving assembly of large number of parts

Multiple Choice Multiple Answer

Question: Which of the following are examples of specifications?
Correct Answer: Commercial standards, Assembly and testing instructions, Bill of material

Multiple Choice Single Answer

Question: Process Engineer does not get sufficient time for designing tooling for most
economic production run when
Correct Answer: Delivery time is less

Multiple Choice Single Answer

Question: What do you mean by the graphical representation of the project which is
composed as series of connected arrows and circles to describe the interrelationship of the
activities involved?
Correct Answer: Network

True/False
Question: Latest finishing date is the latest event time of the tail event.
Correct Answer: False

True/False
Question: Flow process charts do record movements as well as visual pictures.
Correct Answer: False

True/False
Question: The OC curve is based on the assumption that if the lot is large in comparison to
the sample, the probabilities of the OC curve will follow a poisson distribution.
Correct Answer: False
Match The Following

Question Correct Answer

Scheduling of interrelated activities of small projects with Critical Path Analysis
consideration of uncertainty of duration of activities.
Two machines & processing time depends on sequence of job Johnson's Two Machine
loading Algorithm
Sufficient orders and reasonable choice of machines Index Method
Time relationship between when a product is required and when it Critical Ratio
can be made available Scheduling

Select The Blank

Question: Production control work is ________ in case of floor inspection as compared with
the centralized inspection.
Correct Answer: easier

Match The Following

Question Correct Answer

When to inspect Stages of inspection
What to inspect Specification
How to inspect Inspection devices
How much to inspect Sampling or cent percent inspection

Multiple Choice Single Answer

Question: Material control function of PPC is concerned with
Correct Answer: Preparation of material estimates

Multiple Choice Single Answer

Question: Main objective of a good plant layout is
Correct Answer: Reduce material handling cost

True/False
Question: In case of X bar-R charts, statistical limits are calculated from averages of samples
of n (4,5,…) instead of single sample of large size to reduce the spread of natural variability.
Correct Answer: True

Multiple Choice Single Answer

Question: A good plant layout helps in
Correct Answer: Reducing handling costs

Multiple Choice Multiple Answer

Question: What are the uses of the instruction manual provided by the manufacturer of a
machine?
Correct Answer: It gives instructions regarding installation and operation of the equipment, It
contains note on common troubles with causes and remedies for troubleshooting, It enlists
points, frequency and type of lubrication

Multiple Choice Multiple Answer

Question: MRP utilizes the following information
Correct Answer: Master production schedule, Product structure, Lead time for
procurement/manufacturing

Select The Blank

Question: A good maintenance system is not a luxury but a ________.
Correct Answer: Necessity

True/False
Question: Shape OD and OC curve is a function of sample size and the acceptance number.
Correct Answer: True

True/False
Question: For p-chart, "Inspection by variables" is much faster than "Inspection by attributes"
Correct Answer: False

Multiple Choice Single Answer

Question: Site factors for plant location include
Correct Answer: Suitability of land

Select The Blank

Question: The ________ breakdowns usually cost more, partly due to damage done to the
adjustment components and partly due to emergency actions.
Correct Answer: Unexpected

True/False
Question: Cent percent inspection is a must if the inspection is of destructive nature.
Correct Answer: False

True/False
Question: Since value of p can never be positive, hence" if LCLp works out to be positive, it
is taken as zero."
Correct Answer: False

Multiple Choice Single Answer

Question: Which of the following techniques is used by industrial engineering department to
obtain the utilization index?
Correct Answer: Work Sampling Studies

True/False
Question: An ideal OC curve is never possible only with cent percent inspection.
Correct Answer: False

Select The Blank

Question: A ________helps to avoid crowding of jobs at a particular machine by change of
route of some of the jobs or by diverting work to other machine.
Correct Answer: Control board

Multiple Choice Single Answer

Question: What do you understand by PERT?
Correct Answer: Project Evaluation & Review Technique

Multiple Choice Multiple Answer

Question: Which of the following factors play important role while selecting or rejecting a
particular site from legislation and taxation point of view?
Correct Answer: Labor laws, Building codes, Policies regarding issue of licenses

Multiple Choice Multiple Answer

Question: Which of the following concepts must be understood for the achievement of
quality?
Correct Answer: Quality of conformance, Purpose of product, Quality of design

Multiple Choice Single Answer

Question: What do you mean by the project duration for which the total cost is minimum?
Correct Answer: Optimum duration

True/False
Question: Originating process of raw material influence Process Planning
Correct Answer: True

Multiple Choice Single Answer

Question: Where does the central line is located in case of p-chart?
Correct Answer: at p bar

Multiple Choice Single Answer

Question: The product layout has following disadvantage
Correct Answer: Layout is not flexible

Multiple Choice Single Answer

Question: The process of changing inputs into outputs thereby adding some value to entity
can be defined as
Correct Answer: Operation

Select The Blank

Question: Production Planning is a centralized activity which includes functions such as
________
Correct Answer: Scheduling

Select The Blank

Question: OC curve of ideal sampling plan suggests that all lots less than 3% defectives have
the probability of acceptance of ________.
Correct Answer: One

Multiple Choice Single Answer

Question: The document which incorporates details of process planning for a job is called
Correct Answer: Route Sheet

Multiple Choice Multiple Answer

Question: Which of the following are types of non-destructive testing?
Correct Answer: Visual Testing, Eddy current, Magnetic flow detectors
Multiple Choice Single Answer
Question: What do you understand by the difference between the specification limits within
which manufacturing process is expected to produce?
Correct Answer: Design tolerance

Multiple Choice Single Answer

Question: Technique of Value Engineering can be effectively employed in design of a
product to
Correct Answer: To meet the intended function at lowest cost

True/False
Question: Inspection Order can be a verbal order
Correct Answer: True

Multiple Choice Single Answer

Question: The ratio of output to input of a production system is commonly known as
Correct Answer: Productivity

True/False
Question: The plotting of activities - critical, non-critical and dummy activities- is strictly
according to their precedence relationship.
Correct Answer: True

Select The Blank

Question: A set of activities to keep an equipment in the specified condition is called as
________.
Correct Answer: Maintenance

Multiple Choice Single Answer

Question: How to claculate the producer risk in the OC Curve?
Correct Answer: Probability that a good lot will be rejected by the sampling

Multiple Choice Single Answer

Question: How non-critical activities are shown in the time chart during project scheduling?
Correct Answer: Thin lines

Multiple Choice Single Answer

Question: Any premise in which persons are employed for purpose of making any product/s
is called
Correct Answer: Factory

True/False
Question: Fixed cost is lower in case of continuous production than intermittent production.
Correct Answer: False

True/False
Question: Floor inspection promotes tendency of machines to drift out of limits and produce
defectives.
Correct Answer: False
Select The Blank
Question: Capacity decisions have a direct influence on performance of production system in
respect of ________
Correct Answer: Delivery performance

Multiple Choice Single Answer

Question: Technique which can help an organization to reduce inventory is called
Correct Answer: MRP

Select The Blank

Question: The ________ is the watch dog which ensures that every element of production
and activities which could affect the quality of end product are regulated to the extent
desirable.
Correct Answer: Quality control

Match The Following

Question Correct Answer

Temperature of motor Body
Exhaust gas Smell
Air leakage Listen
Corrosion Watch

Multiple Choice Single Answer

Question: Which characteristics are verified in cent percent sampling?
Correct Answer: All important characteristics

Multiple Choice Single Answer

Question: In mass/batch production organizations where goods are produced for stocking,
Work Order is raised on the basis of
Correct Answer: Sales Program

True/False
Question: While making X bar-R-chart, values of X bar and R are recoded sample wise either
on the extreme right of the individual measurements on the data sheet or in a separate sheet.
Correct Answer: True

Multiple Choice Single Answer

Question: What is the meaning of surplus material in context with stores issue order?
Correct Answer: Materials issued are not fully consumed

True/False
Question: Cent percent inspection is often more practical and economical than sampling
inspection.
Correct Answer: False

Multiple Choice Multiple Answer

Question: What are the benefits of reconditioning?
Correct Answer: Eliminates problems and frequent breakdowns, Increases life of an
equipment, It helps to plan requirement of replacement spares

True/False
Question: In case of X bar, if the process is not under control indicated by some points falling
outside the control limits, such points outside the control limits are eliminated and new trial
control limits for the remaining points are computed.
Correct Answer: True

Select The Blank

Question: The easiest way to bring the delayed job within the promised delivery time by
using extra shift or weekly holiday is ________.
Correct Answer: Overtime working

True/False
Question: A sampling plan which perfectly discriminates will have vertical OC curve.
Correct Answer: True

Multiple Choice Single Answer

Question: Which of the following is the most popular technique for Project Production?
Correct Answer: PERT & CPM

Multiple Choice Multiple Answer

Question: Which of the following are the most suitable cases where we can use CPA as
effective technique of scheduling?
Correct Answer: Overhauling of a CNC machine, Purchase and installation of a newly
imported special purpose machine, Design, production and testing of prototype of a fighter
aircraft.

True/False
Question: Sample sizes for the construction of p-chart are typically larger that for Xbar-R-
charts.
Correct Answer: True

Select The Blank

Question: The ________ advocates maintenance procedures whereby the condition of the
plant is constantly watched through systematic inspection to unearth unhealthy conditions
and preventive
Correct Answer: Preventive Maintenance

True/False
Question: It would not affect the project completion time if non-critical activities take little
loner time than planned.
Correct Answer: True

Multiple Choice Multiple Answer

Question: Which of the following are the basic requirements of quality standard?
Correct Answer: Definite, Understandable, Economically viable

Multiple Choice Single Answer

Question: What is the location of lower control limit in the X bar-R control chart?
Correct Answer: 3 standard deviations below central line

Multiple Choice Multiple Answer

Question: Which of the following is not the characteristic of Project Production?
Correct Answer: Continuous flow of material, Highly mechanized material handling,
Virtually zero manufacturing cycle time

Multiple Choice Multiple Answer

Question: Which of the following may be the objectives of project crashing?
Correct Answer: To complete the project in the least possible time, To reduce project cost
below it's normal cost, To achieve uniformity in requirement of resources

Multiple Choice Single Answer

Question: What is the basic philosophy of statistical process control?
Correct Answer: Prevention is better than cure

Multiple Choice Multiple Answer

Question: Which of the following cases indicates change in physical characteristic?
Correct Answer: Turning, Grinding, Drilling

Multiple Choice Single Answer

Question: What do you mean by the verification of object against predetermined standards of
quality or quantity or both?
Correct Answer: Inspection

Multiple Choice Single Answer

Question: Who prepares the daily production report?
Correct Answer: Shop Supervisor

True/False
Question: Every network does not necessarily have a critical path.
Correct Answer: False

Multiple Choice Single Answer

Question: Which method of critical path determination begins with the end event and moves
backward to the start event of the project network?
Correct Answer: Backward pass computation

True/False
Question: Scrap allowance is added to net requirement of material while ordering for material
Correct Answer: True

Select The Blank

Question: The ________ is the process of withdrawing the equipment from the production
line, dismantling it unit wise, visualizing defects, effecting adjustments, replacing worn-out
parts and finally building it up to get desired accuracies.
Correct Answer: Reconditioning

Multiple Choice Single Answer

Question: What is the meaning of "Product features" according to J.M. Juran?
Correct Answer: Quality of design

Multiple Choice Multiple Answer

Question: Which of the following are examples of consumption of physical effort during
recording for method study?
Correct Answer: Bending, Positioning, Unloading

Multiple Choice Multiple Answer

Question: Which three of the following options can be used to reduce the duration of activity
during project crashing?
Correct Answer: Allocating more manpower and machines than originally planned for,
Working additional shifts or overtime, Awarding work to vendors who charge extra but
expedite deliveries.

Multiple Choice Single Answer

Question: Which is the next stage to the inspection based quality control in the historical
development of quality management.
Correct Answer: Quality assurance

Match The Following

Question Correct Answer

Bottom compartment of Bunch of work orders arranged in a sequence in which they
control board are to be processed.
Control board Pictorial view of machine loading activity
Top compartment of control Work order of item currently being worked on the machine
board
Middle compartment of Work order of item to be processed next on the machine
control board

Multiple Choice Multiple Answer

Question: Following are some of the Principles of Management advocated by F W Taylor
Correct Answer: Selection of best worker for each particular task, Division of work between
worker and management, Training and development of the workmen

Multiple Choice Multiple Answer

Question: How the concept of float is helpful to planners?
Correct Answer: To decide priorities in allocation of resources, To minimize the requirement
of resources, To prevent peaks and valleys in requirement of resources

Multiple Choice Single Answer

Question: Which kind of defect can be called as minor defect?
Correct Answer: Which does not reduce the usability of the product for its intended use

True/False
Question: Sampling inspection is best suited when cost of inspection is much higher than the
loss arising from the acceptance of a defective part.
Correct Answer: True
Multiple Choice Single Answer
Question: Which element of a network represents a task which has got a definite beginning
and definite end?
Correct Answer: Activity

Multiple Choice Multiple Answer

Question: Which features should be covered by the specifications of materials while defining
the qualitative requirement?
Correct Answer: Material composition, Dimensions, Any heat treatment if required

True/False
Question: F W Taylor devised a system for classifying motions into basic divisions called
Therbligs
Correct Answer: False

Multiple Choice Single Answer

Question: Which portion of the perforated route sheet should be signed by the operator or
supervisor?
Correct Answer: Lower portion

Match The Following

Question Correct Answer

Scale model Layout analysis
Factor Analysis Method to evaluate layouts
Minimization of production delays Objective of good layout
Maximum visibility Principles of good layout

True/False
Question: Process Sheets for parts in batch production are not maintained as standard process
sheet
Correct Answer: False

True/False
Question: Theoretical capacity equals number of normal working hours of that machine.
Correct Answer: True

Multiple Choice Multiple Answer

Question: Which are the basic requirements of the "Quality of Design "?
Correct Answer: Identification of right product, Selection of appropriate features, Ensure that
product renders satisfactory service to customer

Match The Following

Question Correct Answer

Change in chemical characteristic Chemical reaction
Consumption of effort Posting a ledger
Information given Giving directions or instructions
Subtraction Removal of worn-out part from a machine
True/False
Question: Skill of labor force in a product type layout is usually higher than in the process
type of layout
Correct Answer: False

Multiple Choice Single Answer

Question: What is the base for considering activity time as single time estimate or three time
estimate?
Correct Answer: Level of uncertainty

Multiple Choice Single Answer

Question: Product layout is employed for manufacturing following products
Correct Answer: refrigerators

True/False
Question: Suburban location provides the compromise between rural and urban locations.
Correct Answer: True

Multiple Choice Single Answer

Question: Which time is determined by the backward pass computation method of
determination of critical path?
Correct Answer: Latest allowable time for each event

Multiple Choice Single Answer

Question: What do you understand by the measurement of work to establish allowed time for
a job for the defined method?
Correct Answer: Work measurement

Multiple Choice Single Answer

Question: Out of two basic criteria for the selection of a manufacturing method, one is, it
must be able to meet the specifications of final product and the other is, it must be
Correct Answer: Cost effective method

True/False
Question: Kanban system is essentially a computer based system for production scheduling
and control
Correct Answer: False

Multiple Choice Multiple Answer

Question: Which of the following symbols are used in flow process chart but not used in
operation process chart?
Correct Answer: Storage, Delay, Transport

Multiple Choice Single Answer

Question: In case of Batch Production which kind of labor is expected?
Correct Answer: Skilled in one specific Manufacturing Process

Multiple Choice Single Answer

Question: Which kind of preventive inspection detects some maintenance related
characteristics by making use of human senses, when equipment is in operation?
Correct Answer: External inspection

Multiple Choice Single Answer

Question: How dummy activities are shown in the time chart during project scheduling?
Correct Answer: Vertical lines

Multiple Choice Multiple Answer

Question: Which are the advantages of suburban location?
Correct Answer: Availability of adequate land at lower cost, Both skilled and unskilled labor
can be available, Plant expansion is easier due to less or no restriction for building and
construction

Multiple Choice Multiple Answer

Question: Which utilities are considered as infrastructural requirements?
Correct Answer: Disposal of waste, Power, Water

Multiple Choice Single Answer

Question: What do you understand by the timeframe for the maintenance needs of the
equipment?
Correct Answer: Maintenance inspection schedule

Multiple Choice Multiple Answer

Question: Which of the following are assignable cause?
Correct Answer: Large variations in hardness of material, Tool wear, Errors in setting

Multiple Choice Multiple Answer

Question: Gross requirement of finished product is determined on the basis of following
Correct Answer: Forecasted sales, Pending sales order, Management decision to stock

Select The Blank

Question: The ________ includes preventive maintenance activities whose needs are
identified through inspection which requires stoppage of machines.
Correct Answer: Shutdown Maintenance

Select The Blank

Question: One detachable ticket is prepared for each ________.
Correct Answer: Operation

Multiple Choice Multiple Answer

Question: Why graphical method of recording is preferred over the descriptive method during
method study?
Correct Answer: It segregates effective part form ineffective parts, It reduces effort involved
in writing, Critical examinations easier and more effective

Multiple Choice Multiple Answer

Question: Which are the sub factors of community facilities or social infrastructure?
Correct Answer: Accommodation, Educational, Entertainment

True/False
Question: Expediting action is necessary if the delays and interruptions are abnormal and
hence any subsequent delay is bound to extend the promised delivery date.
Correct Answer: True

True/False
Question: Breakdown of machines, absenteeism of worker does not dislocate the
manufacturing activity in process layout
Correct Answer: True

Multiple Choice Single Answer

Question: What do you mean by lowest possible direct cost required to complete an activity
within it's crashed time?
Correct Answer: Crash cost

Multiple Choice Multiple Answer

Question: Which are the first three steps of Critical Path Analysis technique?
Correct Answer: Activity relationships, Activity identification, Network construction

Select The Blank

Question: The ________ is a set of tools and techniques by which products are made to
comply with the specifications at minimum cost to the firm.
Correct Answer: Quality control system

Multiple Choice Multiple Answer

Question: Which of the following method can be used to record the facts during the method
study?
Correct Answer: Micromotion study, Cyclegraph, Chronocyclegraph

Multiple Choice Multiple Answer

Question: How many of the following are types of specification?
Correct Answer: Material specifications, Dimensional specifications, Performance
specifications

Multiple Choice Multiple Answer

Question: Plant layout facilitates processing of products in most effective manner through the
following
Correct Answer: Shortest possible distance, Shortest processing time, Minimum movement

True/False
Question: Operation Process Chart provides information on time and distances
Correct Answer: False

Multiple Choice Single Answer

Question: Management often fails to realize the importance of efficient layout due to
following reason
Correct Answer: losses resulting from poor layout are not directly shown in the financial
statements

True/False
Question: Inspection order is must even for simple jobs which can be inspected by shop
inspector with the tooling available on shop.
Correct Answer: False

Match The Following

Question Correct Answer

Emerson Efficiency Plan Wage Payment
Craft Facilities Planning
Work Sampling Machine utilization
Gantt Chart Production Scheduling

True/False
Question: Feasibility of time schedule requires that an activity be scheduled before any of it's
predecessors are scheduled.
Correct Answer: False

True/False
Question: Planned lubrication is said to be the nervous system of the equipment.
Correct Answer: True

True/False
Question: A network should be progression of activities always moving forward.
Correct Answer: True

Multiple Choice Single Answer

Question: Which is the ideal place to write a description of an activity in a network?
Correct Answer: Above the arrow

True/False
Question: For p-chart, the central line of fraction defectives is determined by average
percentage defectives.
Correct Answer: True

Multiple Choice Single Answer

Question: Which kind of inspection is followed in case of product layout?
Correct Answer: Pilot inspection

True/False
Question: As a general rule, the number of tail event of an activity is more than that of it's
head event.
Correct Answer: False

Multiple Choice Multiple Answer

Question: Which of the following are important considerations concerning activity times?
Correct Answer: Activity time should be obtained from the person responsible for the
completion of an activity, Activity time must be independent of any influence which the
preceding or succeeding activity may have on it., Activity time may assume that just the
normal quantity of resources required to carry out the activity are available.
Multiple Choice Multiple Answer
Question: Following are some of the factors considered for evaluation of alternative layouts
Correct Answer: Flow of Material, Equipment utilization, Ease of supervision

True/False
Question: All activities must not be tied up into the network
Correct Answer: False

Multiple Choice Single Answer

Question: What do you mean by lowest possible direct cost required to complete an activity
within it's normal time?
Correct Answer: Normal cost

Multiple Choice Multiple Answer

Question: In an organization there may not be a formal PPC department if
Correct Answer: Work is highly repetitive in nature, Planning activities are performed by the
line staff, Number of workmen is not very large

Multiple Choice Multiple Answer

Question: Which of the following cases can be treated as delay during recording of method
study?
Correct Answer: Operators awaiting instructions from supervisor, Worker waiting for his turn
at tools stores, Jobs awaiting at the machines for their turn

Multiple Choice Multiple Answer

Question: Scale model used for layout analysis have following advantages
Correct Answer: Non-technical person finds it easy to comprehend, Overhead facilities can
be shown, Models can be shifted easily

Multiple Choice Single Answer

Question: Which of the following technique is event oriented?
Correct Answer: Project Evaluation & Review Technique

Match The Following

Question Correct Answer

Crash cost of an activity Cc
Normal time of an activity Tn
Crash time of activity Tc
Normal cost of an activity Cn

Multiple Choice Multiple Answer

Question: What are uses of diagrams in method study?
Correct Answer: Study different plant layouts and select the most optimum one, Study the
extent of traffic over the different routes of the plant, Identify the extent of backtracking,
cross traffic and obstacles encountered during the movement of material.

True/False
Question: A load chart specifies the work to be carried out by each person of company during
shift hours.
Correct Answer: False

Multiple Choice Multiple Answer

Question: Route Sheet generally contains following information
Correct Answer: Material Specification, Sequence of operation, Skill of Labor

Multiple Choice Multiple Answer

Question: Expediting function is concerned with following activities
Correct Answer: Progress chasing to identify delays which may hold up production,
Communicating possible delays in delivery date commitment to sales department, Devising
cures to keep rate of production in line with schedule

True/False
Question: In case of forward pass computation, the earliest event time of the first event is
zero.
Correct Answer: True

Multiple Choice Single Answer

Question: What is represented by an arrow in a network?
Correct Answer: Activity

True/False
Question: As a general rule, a site five times the actual plant size is considered minimum for
parking, access facilities and future expansion.
Correct Answer: True

True/False
Question: Independent float either affects the float of preceding activities or that of
succeeding activities.
Correct Answer: False

Multiple Choice Single Answer

Question: The document raised by PPC which authorizes different functions to take action as
per instruction is called
Correct Answer: Work Order

Multiple Choice Single Answer

Question: A good layout makes effective use of space. Utilization of space for a department
like Stores can be measured by
Correct Answer: Proportion of Cubic volume space utilized

Multiple Choice Single Answer

Question: What does CPA stand for?
Correct Answer: Critical Path Analysis

True/False
Question: Grouping of machines gives a lot of flexibility in loading and scheduling
Correct Answer: True

Select The Blank

Question: The design of any layout is governed by large number of factors and the best layout
is expected to ________ all these factors.
Correct Answer: Optimise

Select The Blank

Question: Function concerned with fixation of time allowed to qualified worker for a job is
called ________.
Correct Answer: Work Measurement

True/False
Question: Root cause of most of the breakdowns is failure of the lubrication system.
Correct Answer: True

Multiple Choice Multiple Answer

Question: Which of the following are steps to identify the critical path in a small network?
Correct Answer: Compare the durations of all paths to identify the longest path., Sum up the
durations of activities along each path., Enumerate all paths in the network and list down
activities on each path.

Multiple Choice Multiple Answer

Question: What are the benefits of overhauling?
Correct Answer: It increases useful life of an equipment and it's parts, Advance planning
allows to attend equipment without disturbing the production programme, Advance planning
allows to prepare and keep ready the list of replacement spares

True/False
Question: The event numbers as far as possible reflect the logical relationships of the
activities.
Correct Answer: True

True/False
Question: Proper care and storage is not an essential part of a well planned lubrication
system.
Correct Answer: False

True/False
Question: It is not necessary to know spare time available on the non-critical path to allow a
little delay for non-critical activity.
Correct Answer: False

True/False
Question: In case of X bar-R charts, it is ensured that the assignable causes are detected
before the tolerances are violated, upper and lower statistical limits are worked out and
inserted into a chart.
Correct Answer: True

Select The Blank

Question: The ________ is the process of assigning calendar dates to the various operations
of a job.
Correct Answer: Scheduling
Select The Blank
Question: Two well-known timing methods are cumulative method and ________.
Correct Answer: Fly back method

Multiple Choice Single Answer

Question: How many types of charts are used for the purpose of method study?
Correct Answer: Four

True/False
Question: Sampling inspection suffice to check the work of line inspectors and stage
inspectors.
Correct Answer: True

Multiple Choice Single Answer

Question: Where the ignorance towards the degradation of machine leads to?
Correct Answer: Eventual breakdown

Multiple Choice Single Answer

Question: One of the sophisticated operations research techniques used in material planning
is
Correct Answer: Dynamic programming

True/False
Question: It pays in the long run to inform the customer regarding expected delays in the
deliveries.
Correct Answer: True

Select The Blank

Question: A ________ is another typical chart which is used to record frequency of
movements between work centers.
Correct Answer: Travel chart

True/False
Question: Cent percent inspection does not mean inspection of component for 100% quality
characteristics.
Correct Answer: True

Select The Blank

Question: Any incentive scheme must achieve the ________ of the organization.
Correct Answer: Objectives

Multiple Choice Single Answer

Question: Document raised by Sales department for goods manufactured to stock is called
Correct Answer: Shipment order

Multiple Choice Single Answer

Question: What do you mean by planned corrective maintenance which provides an
opportunity to undertake design modifications in the equipment to eliminate or reduce
frequency of breakdowns.
Correct Answer: Design-out Maintenance
PRODUCTION/OPERATIONS MANAGEMENT – 2ND SEMESTER

1) Blank
2) The concept of strategy has been borrowed from the military and adopted for use in
business – TRUE / FALSE
3) Need for change in layout can occur due to following reason
a) introduction of new product
b) improve customer relations
c) increase labour efficiency
d) improve quality

4) The length of ----- for MPS is determined by calculating largest cumulative lead time
for the finished product and possibly adding a period of time to give the purchasing
dept. visibility over future requirements so that they are able to take advantage of bulk
purchasing discounts.
a) Planning Horizon
b) Time Force
c) Supply Chain
d) Critical Path

5) ----- is expressed as total number of units needed.

a) Demand
b) Supply
c) Capacity
d) Mission

6) The process of changing inputs into outputs thereby adding some value to entity can
be defined as
a) Operation
b) Production
c) Conversion
d) Manufacturing

7) The three types of ‘fats’ are

a) Inventory fat
b) Labour fat
c) Capacity fat
d) Profitline fat

8) FW Taylor devised a system for classifying motions into basic divisions called
therbligs. –TRUE / FALSE

9) The concept of “Annualized Hours [AH]” was used exclusively in Japan – TRUE /
FALSE

10) Diversified labour is adequately available in rural area compared to urban area –
TRUE / FALSE.

11) Which are the advantages of suburban location?

 a) Availability of adequate land at lower cost
b) Both skilled and unskilled labour can be available
c) Availability of excellent transportation and communication facilities
d) Plant expansion is easier due to less or no restriction for building and
construction

12) ------ is expressed as the total number of units per time period that can be produced
a) Capacity
b) Demand
c) Capacity Plan
d) Master Production Schedule

13) Match the following : Fixed position layout / Product layout / process layout /
Combined layout Page No 108

14) The design of any layout is governed by large number of factors and the best layout
is expected to ----- all these factors
a) Optimise
b) Consider
c) Maximize
d) identify

15) The specific interim or ultimate time based measurements to be achieved by

implementing strategies in pursuit of company’s objectives are referred to as
a) Missions
b) Objectives
c) Values
d) Goals

16) ----- is a well known procedure to formulate manufacturing strategies

a) SWOT Analysis
b) Hill Methodology
c) Feedback process control
d) Corporate strategy

17) Manufacturing strategy is an important step towards competitiveness – TRUE

/FALSE

18) Under SWOT Analysis, Finances-Resources-performance are examples of -----

a) Opportunities
b) Threats
c) Strengths
d) Strengths and weaknesses

19) The ratio of output to input of a production system is commonly known as

a) Productivity
b) Effectiveness
c) Production Norm
d) Utilization
20) A good layout makes effective use of space. Utilization of space for a department
like stores can be measured by
a) Area used for storage
b) Ratio of area utilized to area available
c) Proportion of cubic volume space utilized
d) No such measure in use

21) Plant layout decisions are considered to be

a) Strategic
b) Tactical
c) Operational
d) Perpetual

22) The Balance Score Card [BSC] was developed in early 90s by
a) Kaplan and Norton
b) Pralahad and Hamel
c) Michael Porter
d) George Steiner

23) REL chart exhibits relationship between ---- of departments in terms of degree of
closeness desired.
a) Pairs
b) Types
c) Sizes
d) Areas

24) For the organization, Strengths and weaknesses under SWOT analysis should be
a) Identical
b) Different
c) External
d) internal

25) Under Linear decision rule, two linear equations can be derived from ---- equation
a) Quadratic
b) Simultaneous
c) Trigonometric
d) Differential

26) The ---- analysis emphasizes building competencies, resources and decision making
into a firm such that it continues to thrive in changing environment
a) Internal
b) Logical
c) External
d) Mathematical

27) In Cellular layout the facilities are grouped together in cell which are able to perform
------ type of operation for a group of products
a) Similar
b) Different
c) Special
 d) All

28) Site selection should also take into account topography & soil structure of the land –
TRUE / FALSE

29) The current issues under manufacturing strategy are

a) Low Cost Countries [LCCs]
b) Outsourcing manufacturing
c) Mass customization
d) VED Analysis

30) The goals as a key step towards a strategic plan, should be

a) Quantifiable
b) Consistent
c) Realistic
d) Imaginary

31) Which utilities are considered as infrastructural requirements ?

a) Disposal of waste
b) Power
c) Labour
d) Water

32) Match the following : Proximity to market / Industrial & labour attitude / Legislation
& taxation / Community facilities

33) Plant layout is concerned with optimum arrangement of the following

a) Storage space
b) Machines
c) Material Handling equipment
d) Sequence of operation

34) Labour turnover ratio is higher in case of rural areas compared to urban area – TRUE
/FALSE

35) The most typical causes of innovations that shift competitive advantage are as
follows
a) New technologies and quality practices
b) New or shifting buyer needs
c) Emergence of new industry segment
d) Value-added-manufacturing

36) The two stages of aggregate planning are firstly to add together all productive
outputs to arrive at total level of production and secondly to predict or forecast
fluctuations in this output – TRUE / FALSE.

37) Comprehensive business strategy consists of corporate objectives – TRUE /FALSE

38) Following are some of the principles of Management advocated by F W Taylor

a) Selection of best worker for each particular task
 b) Division of work between worker and management
c) Training and development of workmen
d) Worker empowerment

39) Major contributors in the development of control charts, sampling plan are
a) F H Dodge
b) H G Roming
c) Walter Schewhart
d) L H C Tippet

40) ------ is a term that refers to a complex web of thoughts, ideas, insights, experiences,
goals, expertise, memories, perceptions and expectations that provides general
guidance for specific actions in pursuit of particular ends.
a) Strategy
b) Decision Making
c) Planning
d) Staffing

41) Taxes /duties levied is one of the important determinant for location decision as
taxes/duties substantially influence
a) Customer preference
b) Order Procurement
c) Delivery time
d) Product cost

42) Which of the following are examples of pure materials ?

a) Bakeries
b) Ice factories
c) Woolen
d) Limestone

43) Complexity and difficulty of planning is influenced by types of layout – TRUE /

FALSE

44) The element governing operation of business and its contacts and relationships with
society at large, customer, suppliers, employees, local community and other stake
holders, is termed as
a) Objectives
b) Goal
c) Mission
d) Values

45) Travel chart represents quantitative data on material flow by recording distance and
----- of movements between different pair of departments
a) Frequency
b) Time
c) Types
d) Speed

46) High ROA indicates that the profit margin is

 a) Low
b) High
c) Zero
d) Negative

47) The SWOT analysis is used to identify strategies by taking following measures
a) Building on strengths
b) Resolving weaknesses
c) Exploiting opportunities and avoiding threats
d) Optimizing process performance

48) Technique of value engineering can be effectively employed in design of a product to

a) to meet the intended function at lowest cost
b) Increase resource utilization
c) Reduce lead time
d) Reduce process rejections

THE END
Match the following
Q5)
Mission –
Corporate Strategy –
Business Strategy –
Competitive Strategy –

Options:
* Describes the strategic direction of each function, including operations, marketing and
finance.
* A narrower part of business strategy which shows how the business can compete
effectively.
* A statement to give the overall aims of the organizations.
* Shows how each business within the corporation will contribute to the corporate strategy
* Expands the mission to show how a diversified corporation will achieve it.
* Makes products that customers can not find anywhere else.

Q30)
Proximity to market – Fragile product
Industrial and labor attitude – Productivity of labor
Legislation and taxation – Licenses
Community Facilities – Educational facility

Options:
• Safety factor
• Productivity of labor
• Educational facility
• Fragile product
• Licenses
• Transport facility
Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations
Management.pdf

True/False
Q9) Inventory carrying cost is very low, if lead time is large due to distance factor.

Q11) Quality control determines what, when, and how much to inspect while inspection
actually conducts examination of goods.
A) True

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 8)

Q15) Rating is used as a leveling factor to convert the observed time of an element into
normal time

Q17) Scheduling means when and in what sequence the work will be done.
A) True

Q18) Any proposed change must not be intimated to workers in advance.

A) False

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 565)

Q34) In case of centralized inspection, inspection rooms generally become bottleneck and
cause delay in taking action regarding rejection or rework

Q39) No machine should be scheduled for its 100% effective capacity because if a rush order
comes in, scheduling has to be changed to allow rush order to be put through the shops.

Q42) The OC curve is based on the assumption that if the lot is large in comparison to the
sample, the probabilities of the OC curve will follow a Poisson distribution
A) False
Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations
Management.pdf
(Page No. 570)

Q44) Variations in time during the time study can be reduced to some extent but can not be
eliminated totally.

Q48) It would not affect the project completion time if non-critical activities take little longer
time than planned
A) True

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 607)

Single Answer Questions

Q2) The cost of appraisal and the cost of prevention is called
Options: Cost of conformance / Cost of non-conformance / Holding cost / Procurement cost

Q4) Freezing of MPS means

Options:
Not allowing changes of any type to the existing schedule
Curtailment of manufacturing activities
Freezing of Funds provided for production
Cancellation of MPS

Q6) How does motion economy prove useful in mass production?

A) It improves work bench layout and evolves logical sequence of assembly of parts

Options:
It improves the tool life
It improves work bench layout and evolves logical sequence of assembly of parts
It reduces the down time of machine
It reduces the work in process

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 401)
Q7) What do you understand by the critical analysis of existing jobs to develop easier and
effective method?
A) Method study

Options: Failure mode effect analysis / Motion economy / Method study / Work
measurement

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 516)

Q10) The primary function of dispatching is to prepare manufacturing order set which
consists of
A) Shop orders, operational layouts, pre-filled store-issue orders, tool orders, move orders,
inspection order etc.

Options:
Shop orders, operational layouts, pre-filled store-issue orders, tool orders, move orders,
inspection order etc.
Store requisitions, indents, material receipt position etc.
Selective inventory control techniques such as ABC analysis, HML analysis, VED, SDE
Analysis etc.
Cash budget, sales budget, turnover etc.

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Based on Question in Page No. 332)

Q12) ______ is the amount of time the master schedule extends into future.
A) Planning Horizon

Options: Time Force / Supply Chain / Planning Horizon / Critical Path

(Module I – Page No. 174)

Q13) The _______ may be viewed as maximum leeway available to an activity when all
preceding activities occur at the earliest start time and all succeeding activities occur at the
latest start time.
A) Total Float

Options: Total float / Free float / Dependent float / Independent float

Q14) The area under the normal curve at two standard deviations is ________ %
Options: 99 / 100 / 95.45 / 99.5

Q16) The ______ are those materials which add their weight to the finished product in the
process of manufacture.
A) Pure

Options: Impure / Pure / Raw / Gross

(Module I – Page No. 82)

Q19) The ______ is a list of components required to assemble a finished product

Options: Packing list / Delivery Chelan / Bill of Material / Gantt Chart

Q20) Activities comprising of a project are of two types, deterministic and _____
A) Variable

Options: Variable / Fixed / Critical / Standard

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Based on Question in Page No. 120)

Q22) Based on proven ___________, 20% of the sources cause 80% of any problems.
A) Pareto Principle

Options: Pareto Principle / Defect Measurement / Failure mode & effect analysis / Statistical
Process Control

(Module II – Page 207)

Q24) A ______ is the systematic recording and critical examination of existing and proposed
ways of doing work, as a means of developing and applying easier and more effective
methods and reducing costs.
A) Method study

Options: Time study / Control of resources / Layout study / Method study

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Based on Question in Page No. 120)

Q25) Defining what constitutes a defect for a particular process or product is the first step in
quantifying the number of defects leading to a calculation of _______ level, which is number
of defects per million opportunities.
Options: Sigma / Alpha / Beta / Gamma

Q26) The two types of asset turns are fixed and

Options: Rotating / Moving / Tangible / Variable

Q28) ______ is a close loop process for continual improvement.

A) DMAIC [Define, Measure, Analyse, Improve and Control]

Options:
DMAIC [Define, Measure, Analyse, Improve and Control]
Flowcharts,
DFSS [Design For Six Sigma]
Check sheets

(Module II – Page No. 206)

Q29) Out of two basic criteria for the selection of a manufacturing method, one is, it must be
able to meet the specifications of final product and the other is, it must be
A) Cost effective method

Options: a fastest method / Cost effective method / of latest technology / Labour intensive

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 204)

Q31) A way of scheduling the ordering or production of parts or raw materials so that they
will be available when needed to meet the master schedule, is known as
Options: Time Force / Planning Horizon / Enterprise Resource Planning [ERP] / Material
Requirements Planning [MRP]

Q32) Which of the following is the criterion for the percentage defectives in the zone of the
indecision?
A) Lots having the percentage defective more than AQL but less than LPTD

Options:
Lots having the percentage defective less than AQL but more than LPTD
Lots having the percentage defective more than AQL but less than LPTD
Lots having the percentage defective in AQL equal to LPTD
Lots having the percentage defective in AQL equal to more than LPTD

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 365)

Q33) What do you mean by CPM?

A) Critical Path Method

Options: Control of Project Management / Critical Project Management / Critical Path

Management / Critical Path Method

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Based on Page No. 550)

Q36) _______ of production management is viewed as the efficiency with which inputs are
converted into output.
Options: Effectiveness / Efficiency / Performance / Appraisal

Q38) A computer based system of planning orders to meet the requirements of MPS and of
tracking inventory flows is known as
Options:
Enterprise Resource Planning [ERP]
Material Requirement Planning [MRP]
Planning Horizon
Time Force

Q46) An ______ is the record of all repairs, replacements and engineering changes carried
out in the equipment during its period of service.
A) Equipment History card

Options: Equipment card / Equipment warranty card / Equipment history card / Equipment
specification sheet

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 593)
Q47) Activities of tool control includes the following:
Options:
Place orders for tools
Stock valuation of tools, jigs, fixture
Preparation of estimates of jigs and fixtures
Preparation of report on Tool Room machine/labor utilization

Multiple Answer Questions

Q1) Which of the following can be subtypes of corrective maintenance?
Options:
- Predictive Maintenance
- Shutdown Maintenance
- Design-out Maintenance
- Design-in Maintenance

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 694)

Q3) Which utilities are considered as infrastructural requirements?

Options:
- Disposal of waste
- Power
- Labour
- Water

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 256)

Q8) A sound strategic plan should

Options:
- Serve as a framework for decisions or for securing support/approval
- Provide a basis for more detailed planning.
- Explain the business to others in order to inform, motivate and involve.
- Provide a basis for creating sales task force.

Q21) Which are the subtasks of the maintenance phase of the method study?
Options:
- Estimation of cost of testing and implementation
- Monitoring and control
- Performance appraisal
- Audit on savings
Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations
Management.pdf
(Page No. 524)

Q23) Which of the following work measurement techniques involve the direct observations?
Options:
- Time Study
- Synthetic data
- Production study
- Work sampling

(Module II – Page No. 256)

Q27) What are the benefits of inspection and quality control?

Options:
- Adequate maintenance of quality
- Ensures parts are within specified limits of accuracy
- Reduces the set up time
- Gives economy in production through reduction of defective work

(Module II – Page No. 96)

Q35) Inputs of a production system include:

Options:
- Cost
- Production Schedule
- Consumables
- Capital

Q37) Which are the first three steps of Critical Path Analysis technique?
Options:
- Activity relationships
- Activity identification
- Project crashing
- Network construction

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 693)
Q40) Which of the following details are mentioned in the lubrication layout?
Options:
- Lubricants to be used
- Method of lubrication
- Price of a lubricant
- Frequency of lubrication

Q41) The following are the representatives of time horizons:

Options:
- Aggregate plan: 12 months
- Master Schedule: 12 weeks
- Master Schedule is updated every 2 weeks
- Lead time: 365 days

(Module I – Page No. 170)

Q43) Which of the following are examples of incentives offered by the Central and State
Governments for setting up industries in particular locations?
Options:
- Free of cost labour
- Exemption from excise duty
- Soft loans
- Subsidy in electrical charges

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf
(Page No. 542)

Q45) JIT philosophy recommends attainment of flexibility by contracting all lead times like:
Options:
- Factory through-put time
- Vendor lead times
- New product development cycles
- Capacity overloads

(Module I - Page No. 260)

Match the Following

Q19)
Pricing – Varying prices to increase demand
Promotion – Advertising, Direct Marketing etc. used to shift demand
Back Ordering – By postponing delivery on current orders, demand is shifted to period when
capacity is not fully utilised.
New demand creation – A new but complementary demand is created for a period or service

Other Options:
* New production techniques are developed by R&D cell to increase demand for a product
* Costing of the product to set a fixed price.

(Module I – Page No. 151)

Q48)
Henry Ford – Mass production
L D Miles – Value Engineering
L H C Tippet – Work Sampling
F W Harris – EOQ

Options:
• Value Engineering
• Work Sampling
• Linear Programming
• SQC
• EOQ
• Mass production

(Module I – Page No. 14, 15, 16)

Multiple Answer Questions

Q4) The advantages of chase strategy are

Options:
- Anticipation inventory is not required
- Investment in inventory is low
- Labour utilization is kept high.
- Alienation of workforce

(Module I – Page No. 154)

Q7) Which of the following cases can be referred as operation in method study recording?
Options:
- Change in physical characteristic
- Consumption of physical effort
- Movement of material
- Change in chemical characteristic

Ref: Production & Operations Management.pdf (Page No. 59)

Q9) The actions to be taken in MPS are:
Options:
- Make a preliminary MPS
- Perform rough-cut capacity planning
- Resolve differences
- Produce at constant rate

(Module I – Page No. 176)

Q11) Which are the various reasons for which operator is away from the place of work
ultimately increasing the idle time of the machine?
Options:
- Personal needs
- Absenteeism
- Official discussion
- Activities related to union or society

Q13) Which of the following are regional factors which govern the selection of plant
location?
Options:
- Social structure
- Proximity to market
- Climatic conditions
- Industrial and taxation laws

(Module I – Page No. 79)

Q29) What are the benefits of overhauling?

Options:
- It increases useful life of an equipment and it’s parts.
- Advance planning allows to attend equipment without disturbing the production
program
- Advance planning allows to prepare and keep ready the list of replacement spares.
- It eliminates the chances of breakdown.
Ref: Production & Operations Management.pdf (Page No. 324)

Q30) Which information is collected under the head “Conditions surrounding” during time
study?
Options:
- Dust
- Observer’s Name
- Heat
- Vibrations
Q33) The Passive Strategy includes
Options:
- Attempt to handle fluctuations in demand by focusing on supply and capacity
management
- Subcontracting of production
- Negotiating cooperative arrangements with other firms
- Development of counter-cyclical products

(Module I – Page No. 153)

Q35) What are the uses of diagrams in method study?

Options:
- Study different plant layouts and select the most optimum one
- To estimate number of workers required per shift
- Study the extent of traffic over the different routes of the plant
- Identify the extent of backtracking, cross traffic and obstacles encountered during
the movement of material.

Ref: Production & Operations Management.pdf (Page No. 340)

Q38) In which of the following cases the location of the plant is preferred as nearer to the
market?
Options:
- The product is fragile
- The promptness of service is required
- The product is new in the market
- The product is susceptible to spoilage
(Module I – Page No. 81)

Q42) Which features should be covered by the specifications of materials while defining the
qualitative requirement?
Options:
- Material composition
- Dimensions
- Cost of material
- Any heat treatment if required

Ref: Production & Operations Management.pdf (Page No. 594)

Q44) Which of the following factors decide the choice between cent percent and sampling
inspection?
Options:
- Nature of inspection
- Natural tolerance versus design tolerance
- Vendor’s quality rating
- Relation between supervisor and inspector

(Module II – Page No. 115)

Single Answer Questions

Q1) The process of estimating total capacity that will be required at each work centre or
machine, based on master schedule or MRP is called
Options:
Master production schedule [MPS],
Planning Horizon,
Enterprise Resource Planning [ERP],
Capacity Requirements Planning [CRP]

Q3) Core competence is discussed by

Options: Michael Porter / George Steiner / Peter Drucker / Pralahad and Hamel

Q5) The _____ is one of the photographic technique used to record the path of motions of
members of the body?
A) Cyclograph

Options: Photograph / Chronograph / Chronocyclograph / Motion graph

Ref: Production & Operations Management.pdf (Page No. 2)

Q8) Inspection is represented by _____ during recording for method study

A) Square

Options: Circle / Square / Inverted triangle / Arrow

(Module II – Page No. 218)

Q10) What does head of an arrow represent?

A) End of an activity

Options: Succeeding activity / Event / Start of an activity / End of an activity

Ref: Production & Operations Management.pdf (Page No. 632)

Q14) ____ is expressed as total number of units needed

A) Demand

Options: Demand / Supply / Capacity / Mission

Q15) The ____ is characterized by manufacture of a several number of standard products

produced and stocked in the warehouse as finished goods awaiting sales.
A) Batch production

Options: Batch production /Mass production / Jobbing production / Process production

Ref: Production & Operations Management.pdf (Page No. 27)

Q16) A _____ phase is the follow- up phase after the implementation which serves as a
monitoring and control mechanism during method study.
A) Maintenance

Options: Development and selection / Control / Maintenance / Critical examination

Ref: Production & Operations Management.pdf (Based on Page No. 560)

Q20) Six sigma is a business strategy or approach for systematic improvement of business
processes to achieve
Options: Upper Line Profitability / Middle Line Profitability / Average Line Profitability /
Bottom Line Profitability

Q23) High ROA indicates that the profit margin is

Options: Low / High / Zero / Negative

Q24) In cellular layout the facilities are grouped together in cell which are able to perform
____ type of operation for a group of products
Options: Similar / Different / Special / All

Q25) Each arrow representing activity is bounded by _____

Options: Two rectangles / One event / Two events / Two triangles
Q26) What do you understand by the metallurgical aspects of product which forms the vital
part of engineering function?
A) Material specifications

Options: Dimensional specifications / Performance specifications / Environmental

specifications / Material specifications

Q27) The _____ is the probability that a good lot will be rejected by the sampling plan.
A) Producer’s risk

Options: Acceptable quality level / Producer’s risk / Consumer’s risk / Lot Tolerance
Percentage Defective.

Ref: Production & Operations Management.pdf (Based on Page No. 15)

Q28) The ______ must ensure that the product satisfies the functional requirements of its
usage
A) Quality of design
Options: Quality of production / Quality of conformance / Quality of inspection / Quality of
design
(Module II – Page No. 90)

Q31) Which kind of inspection is followed in case of production layout?

A) Pilot Inspection

Options: Vendor inspection / Cent percent inspection / Pilot inspection / First off inspection
Ref: Production & Operations Management.pdf (Page No. 281)

Q32) One of the following is not a gross material

A) Cotton

Options: Cotton / Coal / Timber / Sugar cane

Ref: Production & Operations Management.pdf (Page No. 398)

Q34) Function concerned with fixation of time allowed to qualified worker for a job is called
_______
A) Work Measurement
Options: Work Measurement / Process Measurement / Time Measurement / Method and
Time Study
Ref: Production & Operations Management.pdf (Page No. 322)

Q37) ______ strategy can be defined as a set of co-ordinated objectives and action programs
applied to a firm’s manufacturing function and aimed at securing medium and long term,
sustainable advantage over that firm’s competitors.
Options: Corporate / Marketing / Manufacturing / Sales

Q40) The specially trained individuals responsible for leading six sigma teams through the
DMAIC process are referred to as
Options:
DMAIC Professionals / Green Belts / Master Black belts / Black belts

Q41) A typical production system comprises of three main components: Inputs, ____ &
output
Options: Machinery / Labour / Transformation process / Management

Q43) The computerized aggregate planning system that incorporates a broad range of actual
planning conditions is termed as
Options:
Operational Information Systems / Geometrical Information Systems / Mixed-integer
programming / Functional Objective Search [FOS]

Q45) Which of the following characteristics is not suitable for mass production?
A) General purpose machine

Options: General purpose machine / Low skilled labour / Mechanised material handling /
Continuous flow of materials
(Module I – Page No. 68)

Q46) Following is one of the tasks of Production Control

A) Actual issue of forms and documents

Options: Actual issue of forms and documents / Collecting standard time data / Scheduling of
jobs / Preparation of load charts
Ref: Production & Operations Management.pdf (Page No. 439)

True/False
Q2) Grouping of machines gives a lot of flexibility in loading and scheduling
A) True
Ref: Production & Operations Management.pdf (Page No. 444)

Q6) Continuous elimination of buffer stock is recommended to highlight production/purchase

problems previously shielded by high inventory levels.
A) True
(Module I – Page No. 259)

Q12) The ratio of selling costs to sales generally decreases with distance.
A) False
Ref: Production & Operations Management.pdf (Page No. 540)

Q17) F W Taylor devised a system for classifying motions into basic divisions called
Therbligs.
A) False
Ref: Production & Operations Management.pdf (Page No. 652)

Q18) The MPS gives production department, purchasing department and top management the
information needed to plan and control the manufacturing operation.
A) True

(Module I – Page No. 168)

Q21) The method of Daily Production Report is best suited for a large workshop having a
process type of layout and producing non-standard parts.
A) True

(Module I – Page No. 244)

Q22) If the firm has adapted elaborate planned maintenance system, there is no chance of any
unplanned maintenance work.
A) False

Ref: Production & Operations Management.pdf (Page No. 567)

Q36) Operation Process Chart provides information on time and distances.

A) False

Ref: Production & Operations Management.pdf (Page No. 695)

Q39) As a general rule, the number of tail event of an activity is more than that of it’s head
event.
A) False

Ref: Production & Operations Management.pdf (Page No. 699)

Q47) No inspection order is required for a simple job which can be inspected by the shop
inspector with the tooling available on the shops

Match the following

Q3)
Quality is precise and measurable variable and differences in quality reflects differences in
quality of some attribute of the product – Product based definition

Quality is fitness for the purpose – Use based definition

Quality is conformance to the requirements – Manufacturing based definition

Quality is value perceived by the customer – Value based definition

Options:
* Juran’s view of quality
* Transcendent definition

(Module II – Page No. 86-87)

Q23)
Eye –
Nose – Burnout
Ear –
Tongue – Sweet

Options:
• Roughness
• Vibration / Friction
• Crack
• Temperature

Multiple Answer Questions

Q4) The disadvantages of JIT can be outlined as follows:
Options:
The organization is highly vulnerable to supply failures
Buying in bulk may outweigh the saving, due to reduction in inventory
Suppliers may raise their prices to cover for cost of delivery, small production runs, increased
paper work, inventory costs of stock to be used by them etc.,
Fast response to engineering change requirements

Q8) Which are the different methods to record details of the existing method during method
study?
Options:
Control plans
Charts
Diagrams
Templates or models
(Unit 17 )

Q15) Which of the following work measurement techniques are data based and analytical in
nature?
Options:
Analytical estimating
Synthetic data
Work sampling
Predetermined motion and time study
(Unit 18- Page No. 256)

Q16) The aggregate planning strategies comprise of

Options:
Active Strategy
Passive Strategy
Mixed Strategy
Corporate Strategy

Q20) Which of the following situations demand the technical consideration while selecting a
job for method study?
Options:
Jobs having inconsistent quality
Excessive overtime
Operations inviting frequent requests from supervisors for relaxation in allowed time because
of variations in materials and tool performance
Jobs in which too many man-hours are spent in checking and rechecking work

Q21) In Management prospective, Kanban is a visual indicator that triggers replenishment of

item, such as
Options:
Card
Bin
Rack
Store

Q22) The JIT purchasing aims at

Options:
Eliminating waste in the purchase process
Eliminating waste at supplier’s end
Eliminating purchased inventory
Placing large number of purchase orders during the year

(Unit 11 – Page No. 270)

Q27) Following are some of the principles of Management advocated by F W Taylor

Options:
Selection of best worker for each particular task
Division of work between worker and management
Training and development of the workmen
Worker empowerment

(Unit 1 – Page No. 13)

Q31) Which of the following products should be produced by using mass production?
Options:
Refrigerator
Tyre for automobile
Crane
Telivision Set

Q38) Which of the following activities are used while recording for method study?
Options:
Delay
Operation
Inspection
Production

(Unit 17 – Page No. 218)

Q44) Six Sigma improves work environment and supports true teamwork in companies by
providing boundary less collaboration between
Options:
Employee
Vendors
Customers
Govt. officials

(Unit 16 – Page No. 185)

Q47) The important key elements in the JIT approach are as follows
Options:
• An intelligent match of the market demand with product design in an era of greatly
reduced product life cycles and with the early consideration of manufacturing
problems at the product design stage
• The definition of product families based on a number of important manufacturing
goals and the design of manufacturing systems to facilitate flow based production of
these families where possible
• The establishments of relationships with suppliers to achieve just in time deliveries of
raw materials and purchased components
• Maximising buffer stocks by placing purchase orders frequently

Single Answer Questions

Q1) An approach to scheduling that tries to take capacity utilization into account, is known as
Options: Loading / Critical Ratio Scheduling / Gantt Load Chart / Backward Scheduling

Q6) Under SWOT Analysis, Finances- Resources- Performance are the examples of
____________
A) Strengths and Weaknesses
Options: Opportunities / Threats /Strengths
(Unit 2 – Page 33)

Q7) Most of the steel plants are located at Bihar / Orissa / Bengal because of
Options: Low labour cost / Availability of rail infrastructure / Availability of raw material in
the region / Proximity to markets

Q9) Work in Process inventory in case of Jobbing Production is _________ if compared to

Continuous Production
Options: Equal / Very less / Very large / Exactly half

Q12) For aggregate plans that are prepared on product family basis, where the plan is
essentially a summation of plans for individual product lines ______ may prove to be useful.
Options: Linear Decision Rule / Search decision rule / Transportation Model / Mixed-integer
programming

Q13) The inspiration behind KANBAN technique is

Options: A replenishment system used by grocery stores in the US
Basic work done by F.W. Taylor
Case studies conducted at Ford Motors
Research work done by Fayol.

Q17) Duration of each activity is referred to as ______

Options: Project duration / Activity float / Manufacturing lead time / Activity time
Q18) Which of the following policies is advisable in case of low product variety and large
volumes?
Options:
Semi skilled Labour & General Purpose Machines
Highly skilled Labour & Special Purpose Machines
Low skilled Labour & Special Purpose Machines
Low skilled Labour & General Purpose Machines

Q19) The control board gives an immediate view of

Options:
Machine loading activity in the workshop
Shortages as per Bill Of Material
Planning for next five years
Progress of work carried out during last year

Q23) Two well-known timing methods are cumulative method and _____
A) Fly back method

Options: Continuous method / Individual method / Standard method

Q25) Adan Smith advocated the concept of

A) Division of labour

Options: Labour productivity / Bonus / incentive scheme

(Unit 1 – Page 12)

Q28) While following key steps towards a strategic plan, the third step is to state business
______ in terms of results, it needs/wants to achieve in medium/long term
A) Objectives

Options: Mission / Values / Programs

(Unit 2 – Page 32)

Q29) The _______ is the process of withdrawing the equipment from the production line,
dismanting it unit wise, visualising defects, effecting adjustments, replacing worn- out parts
and finally building it up to get desired accuracies
Options: Emergency repairs / Overhauling / Reconditioning / Lubrication

Q30) In ______ technique activity time are related to costs

Options: Critical Project Management / Project Evaluation & Review Technique / Project
Engineering & Resources Technique / Critical Path Method

Q33) Where does the ignorance towards the delegation of machine lead to?
Options: Eventual breakdown / Reduced inspection load / Obsolesce of technology of
machine / Scarcity of machine spares

Q35) The designof any layout is governed by large number of factors and the best layout is
expected to ____ all these factors
Options: Optimise / Consider / Maximise / Identify

Q36) In a hospital inputs are _____ and outputs are cured patients
A) Patients
Options: Drugs / Treatment / Doctors

Q39) The specific interim or ultimate time based measurements to be achieved by

implementing strategies in pursuit of company’s objectives are referred to as
Options: Missions / Objectives / Values / Goals

Q40) In the context of Six Sigma, the defects are referred as

A) Errors
Options: Flaws / Unacceptable deviations / Limits

Q42) ________ is a very fine work measurement technique whereby the time required to do a
job is synthesised by combining the predetermined times for different elements of the job
A) Pre-determined Motion & Time Study (PMTS)
Options: Work sampling / Time study / Synthetic data

(Module II – Unit 18 – Page 256)

Q43) The task of allocation of jobs to machines is carried out by the _____ in consultation
with shop foreman
Options: Scheduler / Inventory Control Manager / Storekeeper / Dispatcher

Q45) What do you mean by the chart on which the major activities and entry points of
materials are recorded to have graphic view of operations and inspections involved in the
process?
A) Operation process chart
Options: Travel chart / Flow process chart Multiple activity chart

(Module II – Unit 17 – Page 223)

Q46) Process type layout is suitable when

A) There is wide variation in processing time of operations

Options:
Product has to undergo less no. of operations
Product is standard
Product is required in huge quantity
(Unit 5 – Page No. 105)

Q48) The activities are scheduled from the due date or planned receipt date, in case of
Options: Circular scheduling / Reverse scheduling / Backward scheduling / Forward
scheduling

True/False
Q2) The earlierst start time of an activity equals earliest time for the event from which
activity arrow originates

Q5) Centralized planning gives line staff a sense of participation

Q10) Process layout is also caled line layout

A) False
(Unit 5 – Page 104)

Q11) The concept of strategy has been borrowed from the military and adapted for use in
business

Q14) Normal time can not be equated to the standard time

Q24) Degree of repentiveness in case of Batch Production is more as compared to Process

Production.

Q26) Labour turnover rate is higher in case of rural area as compared to urban area

Q34) Japanese people call inventory as a necessary evil

Q37) The operator should not stop production if first piece is not approved by the inspector
A) False

Q41) In JIT, it is not possible for each and every item held as inventory
Match the Following
Q2)
Exhaust gas – Smell
Air leakage – Listen
Corrosion – Watch
Temperature of motor – Body

Options:
* Taste
* Listen
* Touch
* Listen
* Smell
* Watch

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf

Q40)
Voice of customer –
Critical to quality [CTQ] –
Defect –
Stable Operation –

Options:
• To understand customer needs and expectations.
• Attitudes most important to customers.
• Better reputation in market place.
• Failing to deliver what customer wants
• Ensuring consistent, predictable processes to improve what the customer sees and
feels.
• What your process can deliver.

(Module II – Page No. 184)

True/False
Q3) The MPS unit should reflect the company’s approach to the business environment in
which it operates

Q5) The MRP uses master schedule, bill of materials and inventory records to plan orders for
subassemblies and parts.

Q9) Breakdown of machines, absenteeism of worker does not dislocate the manufacturing
activity in process layout.
A) True

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 667)

Q21) Both, preventive and breakdown maintenance work must be assigned to the same team.
A) False

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 66)

Q24) Operations has a history of being strategically neglected, as compared with finance,
marketing and product development
Q29) Consider an example of knitwear manufacturer who makes jumpers and skirts in
different styles, colors and sizes. The aggregate plan would only show the total production of
jumpers and total production of skirts, it would not look in any more details at the production
of a particular style, color or size.

Q32) Production Activity Control [PAC] is a short term activity and by nature tends to be a
data intensive activity.

Q35) Operation Management includes both manufacturing and services.

A) True

(Module I – Page No. 2)

Q36) Only skilled worker can use the fixed limit gauge
A) False

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 117)

Q37) Production Activity Control [PAC] converts plans into action by providing required
direction.
A) True

(Page No. 226 – Unit 10)

Single Answer Questions

Q4) The ______ advocates maintenance procedures whereby the condition of the plant is
constantly watched through systematic inspection to unearth unhealthy conditions and
prevent the machine problems.
A) Preventive Maintenance

Options: Breakdown Maintenance / Corrective Maintenance / Preventive Maintenance /

Design-in Maintenance
Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations
Management.pdf (Page No. 117)

Q6) A good plant layout helps in

A) Reducing handling costs

Options: Better design of products / Motivating of employees / Better location / Reducing

handling costs
Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations
Management.pdf (Page No. 204)

Q11) A _____ phase is the follow- up phase after the implementation which serves as a
monitoring and control mechanism during method study.
A) Maintenance

Options: Development and selection / Control / Maintenance / Critical examination

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Based on Page No. 560)

Q12) The process of keeping work on schedule on shop floor, using progress information
[feedback], comparison of actuals with schedules, employees’ daily priority report, is known
as
Options:
Progress Reporting / Enterprise Resource Planning [ERP] / Master Production Schedule
[MPS] / Production Activity Control [PAC]

Q13) An approach to scheduling that starts from the present time and schedules each job to
start at the earliest possible moment, is known as ______
Options: Forward scheduling / Backward scheduling / Planning / Staffing

Q14) What performance is required of the company and what approaches it will take to
competition and growth is called _______
Options: Manufacturing Strategy / Marketing Strategy / Sales Strategy / Corporate Strategy

Q15) The ‘Annualized Hours [AH]’ is also known as ____, as it can be seen as extension of
flexitime, in which employees can vary their work hours within limits.
Options: Flexiyear / Flexitime / Flexiperiod / Flexiclock
PageNO 163)

Q16) ______ is a well known procedure to formulate manufacturing strategies.

A) Hill Methodology

Options: SWOT Analysis / Hill Methodology / Feedback process control / Corporate Strategy

Q18) Production is a ______ by which goods and services are produced.

Options: Process / Technique / Method / System

Q19) In method study recording, _____ is represented by an arrow.

Options: Inspection / Storage / Operation / Transport

Q20) The management Coefficients Model is formulated by

Options: Sunil Chopra / Peter Meindi / Shore / E.H. Bowman

Q23) The most significant key performance indicator for measuring manufacturing
effectiveness is
Options: ROA [Return on assets], ROI [Return On Investments], SWOT Analysis, ABC
Analysis

Q25) Which kind of preventive inspection detects some defects in moving parts, internal
cracks, and others, when machine is under preplanned shutdown?
A) Internal inspection

Options: Weekly inspection / Daily inspection / Internal inspection / External inspection

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 475)

Q26) “The essence of aggregate planning is to device a strategy by which fluctuations in

demand can be economically absorbed”, according to:-
Options: Sunil Chopra / Peter Meindi / Peter Drucker / Shore

Q28) ______ is expressed as total number of units needed.

A) Demand

Options: Demand / Supply / Capacity / Mission

Q31) American Society of Mechanical Engineers and British Standard Institute have
advocated _____ symbols for graphical method of recording in method study.
A) Five

Options: Six / Five / Four / Seven

(Book – II – Page 217)

Q34) The two aspects viz. allocation of resources and timing of resources are pertaining to
Options: Controlling / Scheduling / Coordinating / Directing

Q38) What do you understand by the metallurgical aspects of product which forms the vital
part of engineering function?
Options: Dimensional specifications / Performance specifications / Environmental
specifications / Material specifications

Q41) Number of machines multiplied by normal hours available per machine per period
yields
A) Net available capacity per period
Options: Utilization index / Net available capacity per period / Theoretical capacity per
period / Average labor efficiency

Q42) One of the following is not a gross material

A) Cotton

Options: Cotton / Coal / Timber / Sugar cane

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 398)

Q43) For aggregate plans that are prepared on product family basis, where the plan is
essentially a summation of plans for individual product lines ______ may prove to be useful.
A) Mixed-inter programming

Options: Linear Decision Rule / Search decision rule / Transportation Model / Mixed-integer
programming
(Module I – Page No. 160)

Q44) The term _____ implies the foregone profit due to inability of company to produce.
A) Opportunity cost

Options: Opportunity cost / Down time cost / Maintenance cost / Idle wages

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 398)

Q46) Where does the ignorance towards the degradation of machine lead to?
A) Eventual breakdown

Options: Eventual breakdown / Reduced inspection load / Obsolesce of technology of

machine / Scarcity of machine spares

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 473)

Q47) The concept of ‘Annualized Hours [AH]’was put forward by

A) Rudy Hung

Options: Rudy Hung / Peter Meindi / Shore / E.H. Bowman

(Module I – Page No. 163)

Multiple Answer Questions

Q1) Which of the following concepts must be understood for the achievement of quality?
Options:
- Quality of conformance
- Purpose of product
- Process specifications
- Quality of design

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 576)

Q7) Which information is collected under the head “Conditions surrounding” during time
study?
Options:
- Dust
- Observer’s Name
- Heat
- Vibrations

Q8) Which are the general principles underlying probability aspects of project planning?
Options:
- Statistically three time estimate of an activity conform to Beta distribution
- Expected time divides the area under the curve into three equal parts.
- Expected time divides the area under the curve into two equal parts.
- Expected time of an activity is located at one third of the distance between “m”
and mid-range {(a+b)/2} away from the most likely time.

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 223)

Q10) An organization has to choose between three basic policies for meeting uneven
demand:
Options:
- Produce at constant rate
- Chase Demand
- Mixed policy [Produce at constant rate and chase demand].
- Conduct SWOT analysis.
Q17) Which are major benefits of identifying the critical path?
Options:
- It helps to identify the set of activities and events which are critical and as such
must be carefully controlled and monitored.
- It reduces the paperwork.
- It identifies activities to be given preference in allocation of resources.
- It helps to exercise “control by exception”.

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 376)

Q22) Which of the following are characteristics of an operating characteristics curve?

Options:
- Producer risk
- Consumer Risk
- Acceptable Quality Level
- Time for inspection

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 611)

Q27) What is the basic minimum requirement for those who are responsible for the quality of
design?
Options:
- In depth knowledge about alternative materials and manufacturing processes
- Access to latest technology and production process adopted by industries in the
developed market
- The designer must have a highest qualification in the particular area of working
- Continuous effort in product development.

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 611)

Q30) Which of the following information is available in summary part in a chart during
methods study?
Options:
- Frequency of each symbol
- Total time for each symbol
- Total distance traveled by the object
- Present and proposed method
Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations
Management.pdf (Page No. 601)

Q33) Single supplier should be developed for a family of parts so that

Options:
- There is enough business to each supplier.
- Supplier is not adversely affected if the demand of one/two products drops
significantly
- Decrease in demand of one product may be offset by increase in other.
- Sourcing is not required under JIT context.

(Module I – Page No. 273)

Q39) Which kind of possible defectives can be reduces due to first off inspection?
Options:
- Due to mistakes in reading blue prints.
- Due to errors in tooling.
- Due to wrong machine set up.
- Due to purposely done mistakes by unsatisfied worker.

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 21)

Q45) In an organization there may not be a formal PPC department if

Options:
- Work is highly repetitive in nature
- Planning activities are performed by the line staff
- Number of workmen is not very large
- Number of customers are few

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations

Management.pdf (Page No. 638)

Q48) Which are causes of the enforced idle time of the machine or intereference?
Options:
- Machine cleaning and lubrication
- Try outs of cutting tools, jigs and fixtures by the planning department
- Trade tests for new employees
- Machine installation time
Match the Following
Q7)
Number of cards –
Lead time –
Lot Multiplier –
Allocation percent –

Options:
• The time to replenish Kanban from its source.
• Indicates percent distribution of demand for a particular item across multiple
locations.
• How much material is required each time for replenishment when Kanban is signaled
• Number of days of safety stock you want to maintain.
• Use this if it makes sense to replenish material in fixed multiples.
• Each bin card is specified with the number of items from which total Kanban size can
be determined.

Q15)
Store issue order –
Move Order –
Machine setup order –
Forwarding Note –

Options:
* Instructs setters to set up machine tools mentioned therein.
* Instructs workmen for movement of material from manufacturer to the stockist.
* Instructs stores department to conduct inventory of scrap material.
* Informs dispatch/finish parts stores regarding the description of the goods accompanying
the note.
* Instructs workmen for movement of material from stores to the first machine and between
departments.
* Instructs stores department to issue the material.

Multiple Answer Questions

Q3) The three types of ‘fats’ are

Options:
- Inventory fat
- Labour fat
- Capacity fat
- Profitline fat

Q10) Why does the plant location decision require detailed analysis of long term
consequences?
Options:
- Shifting of plant is always very costly and with interruption of production
- Investment is very high
- Long term decision
- It affects manufacturing lead time.

Q12) The JIT purchasing is suitable in the following cases

Options:
- Flow production
- Items having uniform demand
- Involvement of people of all categories
- Low cost ‘C’ class bought out items.

(Module I – Page No. 274)

Q13) Which of the following are uses of the lubricants?

Options:
- Retard rate of wear and tear of moving parts
- Protect parts from moisture and dust
- Reduce the setup time
- Keep temperature of bearings within allowable limits.

Q14) Which are the various forms of “Lost Time”?

Options:
- Hunting time
- Operation lead time
- Unoccupied time
- Job splitting time

Q20) Which of the following are regional factors which govern the selection of plant
location?
Options:
- Social structure
- Proximity to market
- Climatic conditions
- Industrial and taxation laws

Q21) The Master Black belts are

Options:
- Highly trained in statistics
- Highly trained in Quantitative Analysis
- Having excellent leadership skills
- Experts in computer hardware.

Q38) The main contents of Inspection order are

Options:
- Part No & Name
- Reason for rejection
- Type of Inspection
- Report on value analysis

Q41) Production Activity Control [PAC] is the process by which manufacturing resources are
Options:
- Coordinated
- Scheduled
- Controlled
- Developed
(Module I – Page No. 226)

Q42) Which are the ways to reduce variations in time during the time study?
Options:
- Uses standardized raw materials
- Use good quality of tools and equipment
- Use of special purpose machines
- Trained operator

Q46) Minimum paperwork involves liberal use of communication channels such as

Options:
- Telephone
- E-mail
- Fax
- Bound Books

Q48) Examples of inspection aids are

Options:
- Vernier caliper
- Micrometer
- Gauges
- Broaching fixtures

Single Answer Questions

Q1) The ____ is the maintenance work initiated on a result of knowledge of the condition of
an item from routine or continuous checking
Options: Condition Monitoring

/ Preventive Maintenance / Emergency Repairs / Overhauling

Q2) The design of any layout is governed by large no. of factors and the best layout is
expected to _____ all these factors
Options: Optimise

/ Consider / Maximise / Identify

Q5) Taiichi Ohno defines waste as

A) Anything other than minimum amount of equipment, materials, parts and working time
absolutely essential for production

Options:
* Anything other than the absolute minimum resource of material, machines and manpower
required adding value to the product
* The product, the service life of which is already completed
* Anything other than minimum amount of equipment, materials, parts and working time
absolutely essential for production
* The unserviceable product

(Module I – Page No. 258)

Q6) As the precursor to developing strategic plan, it is desirable to conduct

Options: ABC Analysis / SWOT Analysis / ROA (Return on assets) / HML Analysis

Q8) The production planning process leads from an aggregate plan, to master schedule, to
Options:
Material Requirements Planning [MRP] / Time Force / Planning Horizon / Enterprise
Resource Planning [ERP]

Q9) We can say that ______ occurs when there is a distinct change in the physical or
chemical characteristic of an object.
Options: Operation

/ Inspection / Transportation
Manufacturing /

Q11) A vision of quality which equates with only ¾ defects per million opportunities for each
product or service transaction, is termed as
Options: Six Sigma / Three Sigma / Four Sigma / Five Sigma

Q16) JIT was developed by Japanese management thinker

A) Taiichi Ohno

Options: Toyoda / Henry Ford / Edward Hay / Taiichi Ohno

(Module I – Page No. 258)

Q18) A _______ is another typical chart which is used to record frequency of movements
between work centers.
Options: Travel chart

/ Movement chart / Activity chart / Frequency chart /

Q19) _____ is the designated period during which the master scheduler is allowed to make
changes, but computer software is not.
A) Planning Time Fence

Options: Demand Time Fence / Planning Time Fence / Time Force / Manufacturing Lead
Time.
(Module I – Page No. 175)
Q23) The _____ is specified to indicate the maximum permissible variability in the
dimensions of product or parts.
Options: Tolerance

/ Drawing/ Standard / Specification /

Q27) Scheduled start of an operation is authorized by issuing

Options: Bill of material / Job card / Gantt Chart / Material Requisition

Q28) ______ is a close loop process for continual improvement.

Options: DMAIC [Define, Measure, Analyse, Improve and Control],

Flowcharts , DFSS [Design For Six Sigma], Checksheets

Q29) The ____ breakdowns usually cost more, partly due to damage done to the adjustment
components and partly due to emergency actions.
Options: Unexpected

/ Partial/ Preventive / Expected /

Q30) Review of project progress periodically and expediting if required is called as ____
Options: Project planning / Project scheduling / Project Monitoring / Project crashing

Q32) What do you mean by the expected duration of the activity which may be based on
single time estimate or three time estimate?
Options: Optimistic time / Normal time / Crash time / Planned time

Q33) According to Michel Porter, there are two types of competitive advantages – cost
leadership and
A) Differentiation

Options: Differentiation / Union leadership / Value / Focus

(Module I – Page No. 38)

Q34) Plant Layout decisions are considered to be

Options: Strategic

/ Tactical / Operational / Perpetual

Q35) Which of the following is the criterion for the percentage defectives in the zone of the
indecision?
A) Lots having the percentage defective more than AQL but less than LPTD

Options:
Lots having the percentage defective less than AQL but more than LPTD
Lots having the percentage defective more than AQL but less than LPTD
Lots having the percentage defective in AQL equal to LPTD
Lots having the percentage defective in AQL equal to more than LPTD

Ref: Production & Operations Management.pdf

(Page No. 365)

Q36) What do you understand by the critical analysis of existing jobs to develop easier and
effective method?
A) Method study

Options: Failure mode effect analysis / Motion economy / Method study / Work measurement

Q39) The common form of JIT layout is

A) U-line

Options: U-line / V-line / Straight line / Spiral Line

(Module I – Page No. 269)

Q40) In case of Batch Production, when batches are small, _____ is the ratio of direct
workers to supervisors, and vice versa.
A) Lower

Options: Equal / Higher / Lower / Negative

(Page No. 142)

Q43) The ________ technique builds the network from activities.

Options: Critical Project Management / Project Evaluation & Review Technique / Project
Engineering & Resources Technique / Critical Path Method

Q45) Two extreme forms of manufacturing methods are Project Production and _____
Options: Batch Production / Continuous Production / Jobbing Production / Mass Production

True / False
Q4) If total float is used up on activity, that activity and subsequent activities in the chain
become critical.

Q17) JIT can only be used in certain types of organizations. In particular, it needs a stable
environment, small batches, short lead times and total quality management.
Q22) Only one task can be studied in case of work sampling study

Q24) Complexity and difficulty of Planning is influenced by types of layout

True

Q25) All activities lying on the non-critical paths must have total float and free float.
False

Q26) The strategic plan and Operational plan are the same

Q31) Cent percent inspection does not mean inspection of component for 100% quality
characteristics.
True

Q37) Cellular layout is based on the concept of Group Technology

True

Q44) Specifications is the basic tool of inspection

True

Q47) It is not necessary to know spare time available on the non-critical path to allow a little
delay for no critical activity.
False
Match the following
Q7)
Pricing – Varying prices to increase demand
Promotion – Advertising, Direct Marketing etc. used to shift demand
Back Ordering – By postponing delivery on current orders, demand is shifted to period when
capacity is not fully utilised.
New demand creation – A new but complementary demand is created for a period or service

Other Options:
* New production techniques are developed by R&D cell to increase demand for a product
* Costing of the product to set a fixed price.

(Module I – Page No. 151)

Q11)
DMAIC –
Customer-centric approach –
Process Capability –
Father of six sigma – Smith [Motorola]

Options:
• The ability of a process to meet customer’s quality
• Dr. W. Edwards Deming
• Open loop feedback process
• Multivariate testing
 • Standardised step-by-step process used in six sigma with specific tools for conducting
projects.

Multiple Answer Questions

Q3) Limitations of Gantt Chart are:

Options:
- The Gantt Chart is required to be updated
- The Gantt Chart does not reveal directly the costs of alternate loadings
- The Gantt Chart does not consider that processing times may vary among work
centres.
- The Gantt Chart is complicated and difficult to understand.

(Module I – Page No. 207)

Q13) The main objectives, according to Edward, of implementing JIT are as follows:
Options:
- Zero handling
- Zero breakdowns
- Zero lead time
- Zero automation

Q15) The companies should seamlessly link the following with supply chain operations to
create manufacturing strategy:
Options:
- Factory processes
- Production equipment
- Factory systems
- R&D cell
(Unit 2- Page No. 26)

Q26) The examples of interruption are

Options:
- Power failure
- Preventive Maintenance
- Machine breakdown
- Mass Production

Q8) Degree of centralisation of PPC depends on the following factors

Options:
- Complex product design
- Large product variety
- Large work force
- Different machines with different capacities for different products
(Unit 6- Page No. 134)

Q18) The JIT philosophy focuses on reducing

Options:
- Lead time
- Set up time
- Expenditure on inventory
- Return on investment

Q29) Six sigma is a business driven initiative originating with top CEO’s such as
Options:
- Bob Galvin [Motorola]
- Jack Welch [GE]
- Rahul Bajaj [Bajaj Auto]
- Bill Gates [Microsoft]

Q30) Which of the following details are mentioned in the lubrication layout?
Options:
- lubricants to be used
- method of lubrication
- price of a lubricant
- frequency of lubrication

Q43) which of the following possibilities can be explored by using flow process chart?
Options:
- Eliminating the operations or combining the operations with another
- Reducing the distance traveled by workmen or materials
- Reducing rejections drastically
- Avoiding the waiting time and thereby reduce production losses

Q34) Which are the various reasons for which operator is away from the place of work
ultimately increasing the idle time of the machine?
Options:
- personal needs
- absenteeism
- official discussion
- activities related to union or society

Q35) Which are the advantages of work sampling over time study?
Options:
- The observer need not be present at the place of work for a longer time
- Work sampling is very economical for short cycle jobs
- Work sampling study can be interrupted at any time without affecting the results
- Work sampling study gives unbiased results.

Q48) Which are the subtasks of the maintenance phase of the method study?
Options:
- Estimation of cost of testing and implementation
- Monitoring and control
- Performance appraisal
- Audit on savings
Single Answer Questions

Q1) How to calculate float?

Options:
Equal to Non-critical path time
Parallel critical path time minus Non-critical path time
Parallel critical path time plus Non-critical path time
Equal to parallel critical path time

Q2) Core Competence is discussed by

A) Prahalad and Hamel
Options: Michael Porter / George Steiner / Peter Drucker

(Module I – Unit 2 – Page 39)

Q14) A good layout results in

A) Lower costs
Options: high employee motivation / better forecasts / better production planning

Q25) A time phased order system that under ideal circumstances schedules the order releases
for needed demand inventory items so that the items arrive just as they are required, is known
as
A) Material Requirements Planning [MRP]

Options: Master Production Schedule [MPS], Planning Horizon, Enterprise Resource

Planning [ERP]

Q6) Taxes / duties levied is one of the important determinant for location decision as
taxes/duties substantially influence
Options: Customer preference / Order procurement / Delivery time / Product cost

Q16) ______ are used to create histograms such as shown on the Pareto Chart
Options: DMAIC, Flowcharts, DFSS, Checksheets

Q17) Product type layout is suitable when _____ supply of material can be maintained.
A) Uninterrupted
Options: Periodic / Huge / onetime

(Module I – Unit 5 – Page No. 107)

Q37) Material flow in process layout is ____

A) Discontinuous
Options: Continuous / Regular / Uniform
Q28) A _____ is the systematic recording and critical examination of existing and proposed
ways of doing work, as a means of developing and applying easier and more effective
methods and reducing costs.
A) Method Study
Options: Time study / Control of resources / Layout study
(Module II- Unit 17 – Page No. 213)

Q10) An ideal OC curve is ______ shaped curve that accepts all the lots with quality equal to
or better than AQL.
Options: Oval / Triangle / Rectangular / Bell

Q39) How many types of charts are used for the purpose of method study?
A) 4
Options: 3 / 8 / 6

Q20) What do you understand by identification of defects in materials, components,

machining processes or men to fix responsibility of defectives, thereby preventing or
minimizing occurrence of defectives?
Options: Preventive function / Acceptance function / Assurance function / Corrective
function

Q40) ______ is the card prepared by the dispatching section of PPC from the route laid down
in the process sheet and is handed over to the operator as his authority to carry out the task
specified therein.
Options: Gantt Chart / Job card / Credit Card / Kanban Card

Q31) Which method of manufacturing is suitable for Cement manufacturing plant?

Options: Project Production / Process Production / Batch Production / Jobbing Production

Q12) The task of allocation of jobs to machines is carried out by the ______ in consultation
with shop foreman.
Options: Scheduler / Inventory Control Manager / Storekeeper / Dispatcher

Q41) The ______ materials are those with lose weight in the process of transformation into
finished goods.
Options: Raw / Pure / Impure / Gross

Q22) The method of ABCD Checklist for Operational Excellence is developed to

Options: Determine efficiency of plant
Judge the performance of MPS
Evaluate performance of supply chain
Evaluate loss during production

Q42) Any premise in which persons are employed for purpose of making any product/s is
called
Options: Factory / establishment / Building / Workshop

Q23) Raw materials can be classified into two categories as gross materials and ______
materials for the purpose assessing their influence on location.
Options: Impure / Pure / Raw / Bought out

Q33) ______ is an engineering method for converting customer demands into quality
characteristics and for developing product design by systematically deploying the
relationships of customer demands and product characteristics.
Options: SWOT Analysis / Hill Methodology / Value Analysis / Quality Function
Deployment [QFD]

Q24) The _____ is a set of tools and techniques by which products are made to comply with
the specifications at minimum cost to the firm
A) Quality Control System
Options: Inspection system / Production system /Design system

Q45) A final detailed determination of the time for which employees will work, the sequence
in which goods or services will be provided and the operating times for machine is covered
under
Options: Scheduling / Planning Horizon / Time Force / Ishikawa Diagram

Q46) _______ refers to the unit in which loading and scheduling is to be extended.
Options: Unit of measurement / Performance standard / Unit of loading and scheduling /
Effective capacity per work centre

Q47) What do you mean by a single event which represents the join completion of more than
one activities?
A) Burst event
Options: Float / Dummy event / Merge event

True/False
Q4) The activity percentage may be either based on past experience or a pilot study

Q5) One major difference between CPM and PERT is the former’s adaptability for the
projects where high degree of uncertainty prevails and activity times during performance are
expected to vary considerably for certain activities.
A) TRUE

Q27) In case of centralized inspection, inspection rooms generally become bottleneck and
cause delay in taking action regarding rejection or rework.
A) True

Q9) In the choice of location of plant, the factor of “proximity to the market” is given the
highest priority.
Q38) Industries requiring gross materials are located nearer to their sources of availability

Q19) Management of Production System is essentially concerned with Management of

Productivity.

Q21) Softwares like Oracle provide Kanban planner to size and resize Kanbans when
necessary

Q32) Continuous elimination of buffer stock is recommended to highlight

production/purchase problems previously shielded by high inventory levels.

Q44) Operational efficiency does not depend on inventory control management

Q36) The shortest processing time rule, contray to one’s intuition can produce effective
performance and should be considered as a standard in designing shop floor control systems.