Required Software and Hardware
Required Software and Hardware
1. Hardware:
The first thing you need to have is a BlackBerry and a bunch of 3rd party applications you wish to back up. Clearly you have these things or you
would not be reading this article =)
You must also have a PC (sorry this will not work on a Mac).
The last item you will need is a USB cable to connect your BlackBerry device to your PC.
2. Software:
As far as software goes, you will only need the BlackBerry Desktop Manager. I suggest that you download version 4.2 and get the added Service
packs for it as well. (SP2)
Click here for instructions on how to download and install the BlackBerry desktop Manager files to
your PC.
Step 1:
The first step of the process is to connect your BlackBerry to your PC and launch the BlackBerry
Desktop Manager.
Step 2:
With the BlackBerry Desktop Manager open and running, click on the button that reads “Switch
Device Wizard”. Once the switch device dialog box is visible, click on the button named “Switch
BlackBerry Devices”.
Step 3:
When you are presented with the switch BlackBerry devices dialog box click the button labeled “Next”
Click the Next button and enter in your BlackBerry password if prompted. If you don’t know your
BlackBerry password, try entering the word “password” without the quotes.
Step 4:
You will be presented with a list of items you are able to backup. Make sure that only the “Third Party
Applications” option is checked off, leaving “Include Messages” and “User Data Settings” unchecked.
Step 5:
Once the Desktop Manager has completed it’s back up of your third party applications, it isVERY
Leave the screen that you see alone and then complete the remaining steps below.
Step 6:
Do a search on your PC for files and folders that are labeled with your BlackBerry PIN number (the
backup process has created a temp folder on your PC that is named using your BlackBerry PIN).
NOTE: It is important to note that the temp folder is recognized as a hidden folder by your PC
so you will have to make sure that you are searching the hidden folders as well.
To search your PC for the temp folder, simply open Windows Explorer and type in %temp% to find all
temp folders. Look for the one named with your PIN and copy the folder to a new location on your PC.
Step 7:
Go back to the “Switch Device” window that we left open in Step 5 and cancel the process. Be sure
that you have copy/pasted the temp folder to a new location on your PC because it will be erased
There you have it folks. A step by step guide on how to back up all of your precious third party
1) Plug in your device and Open Desktop Manager > Select “Device Switch Wizard”
4) Desktop Manager will back up 3rd party apps, when finished DO NOT select Next or Cancel!!!
5) Search your computer Files & Folders and make sure to search HIDDEN FILES & FOLDERS for a
folder with the same name as your PIN and a .alx file.
6) Move the folder and the .alx file to your desktop for easy access.
7) Go back to the Desktop Manager and cancel the process.
Instead of completing the whole navigation process above you can also find the file here:
C:\Users\[name]\AppData\Local\Temp