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Questionnaires

This document contains a 19 question survey about customer preferences and opinions regarding Nandini milk and dairy products. The survey collects information such as customer demographics, typical purchasing behaviors, product comparisons, satisfaction levels, price affordability, problems encountered and suggestions for improvements. Respondents are asked to provide feedback on topics like product quality, availability, packaging, pricing and customer service.

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Yoga Nandu
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© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
59 views

Questionnaires

This document contains a 19 question survey about customer preferences and opinions regarding Nandini milk and dairy products. The survey collects information such as customer demographics, typical purchasing behaviors, product comparisons, satisfaction levels, price affordability, problems encountered and suggestions for improvements. Respondents are asked to provide feedback on topics like product quality, availability, packaging, pricing and customer service.

Uploaded by

Yoga Nandu
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Questionnaires

Name: ___________________________

Address: _____________________________________________

Occupation: ________________________

Income: Below 10,000


10,000-20,000
Above 20,000

1. Are you aware of Nandini milk& products?


o Yes
o No

2. Which are the products you normally buy from Nandini ?


o Milk
o Butter
o Curds
o Ghee
o Paneer
o Others

3. What motivated you to buy Nandini products?


o Good publicity
o Advertisement
o Company image
o Salesman
o Others
4. How do you compare Nandini products with other brand of milk products?
o Excellent
o Good
o Poor
o Average

5. Are you satisfied with the supply of Nandini products ?


o Yes
o No

6. Is Nandini products available nearby your residents?


o Yes
o No

7. What is your opinion about the packing of Nandini milk?


o Attractive
o Not attractive
o Safe
o Not safe

8. How did you feel purchasing Nandini products with respect to overall attributes provided by their milk
products?
o Delighted
o Satisfied
o Not satisfied

9. Have you liked any other milk products apart from Nandini milk products?
o Yes
o No

10. Which Nandini milk do you normally purchase everyday?


o Toned
o Double toned
o Standardized
o Homogenized
o Good life

11. How frequently do you buy curds?


o Once in a day
o Weekly twice
o Daily

12. Which curds do you normally buy?


o Curds
o Set curds

13. How frequently you buy Nandini Ghee and in what way?
o 1 week – 50ml,500ml, 1000ml
o 15 days - 50ml,500ml, 1000ml
o 1 month - 50ml,500ml, 1000ml

14. Do you think that the price of the products is affordable?


o Yes
o No

15. Do you face any problems while purchasing the Nandini products?
o Yes
o No

16. What kind of inconvenience you face in Service outlets of Nandini parlors and milk booths?
o Service is not good
o No personal attention
o High price
o Others

17. Do you have any complaints on Bangalore Dairy?


________________________________________________

18. What improvements you would like to suggest for packaging of Nandini milk and products?
______________________________________________________________

19. What kind of suggestions you would like to add in Nandini products?

_______________________________________

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