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E-Business Application Services

This document discusses different categories of e-business models: - Business to Consumer (B2C), where businesses sell directly to consumers online like Amazon.com. - Business to Business (B2B), referring to electronic transactions between businesses for procurement, sales, and services. - Consumer to Consumer (C2C), involving direct transactions between individuals, often through third-party marketplaces like eBay. - Consumer to Business (C2B), when consumers collectively negotiate with businesses, such as advocacy groups presenting consumer demands. The document provides examples and descriptions of these different e-business frameworks.

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31 views

E-Business Application Services

This document discusses different categories of e-business models: - Business to Consumer (B2C), where businesses sell directly to consumers online like Amazon.com. - Business to Business (B2B), referring to electronic transactions between businesses for procurement, sales, and services. - Consumer to Consumer (C2C), involving direct transactions between individuals, often through third-party marketplaces like eBay. - Consumer to Business (C2B), when consumers collectively negotiate with businesses, such as advocacy groups presenting consumer demands. The document provides examples and descriptions of these different e-business frameworks.

Uploaded by

vijaysharma333
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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E-Business

Application services:

Distinct Categories
 Business to Consumer (B2C)
 Business to business (B2B)
 Consumer to Consumer (C2C)
 Consumer to Business (C2B)
 Intraorganizational e-business
Business-to-consumer (b2c) Transactions

 It refers to exchanges between business and


consumers, like the ones managed by Amazon.com,
Yahoo
 We call this category marketplace transaction.
 The activities tracked are consumer search,
frequently asked questions and service and support.
 Customers learn about products differently through
electronic publishing
 Buy them differently using electronic cash and secure
payment systems
 have them delivered differently
 loyalty may also be different
Consumer-Oriented (b2c) E-Business

 Consumer-oriented application can be broadly classified


into
 entertainment, such as movies on demand, multiuser
games, on-line discussions
 financial services, such as home banking, financial
services, financial news
 information, such as on-line databases

 essential services, such as home shopping, electronic


catalogs, telemedicine
 education and training, such as interactive education,
multiuser games, video conferencing, on-line
databases
Operational rule of consumer-oriented e-
Business is simple:
 whenever the physical transfer of information is replaced with
digital transmission, a winner might emerge if
 the cost is comparable or less

 use is more convenient or faster

 the ability to underwrite technology investments, along

with a vision to understand the demands of these new


media
Business-to-business (b2b) Transactions
 We call this category market-link transaction.
 Also known as Interorganization e-Business.
 It refers to the full spectrum of e-Business that can occur between
two organizations.
 This includes purchasing and procurement, supplier management,
inventory management, channel management, sales activities,
payment management &service and support.
 Businesses, governments, and other organizations depend on
computer-to-computer communication as a fast, economical, and a
dependable way to conduct business transactions.
 B-to-B transactions include the use of EDI and electronic mail for
purchasing goods and services, buying information and consulting
services, submitting requests for proposals, and receiving proposals.
Consumer to Consumer (C2C)
 exchanges involve transactions between
and among consumers. These can include
third party involvement, as in the case of
the auction website Ebay.
 Examples: other examples?
Consumer-to-Business (c2b)
 c2b is when consumers band together to
present themselves as a buyer in group.
Example: www.speakout.com

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