Criteria for selecting a Project for MBAHCS Course

· It should be a live project on an ongoing problem faced by an organization.

· The project should enable the student to apply his/her theoretical knowledge, analytical
and problem solving skill.
· The project should be based on a manageable problem that is within the scope of the
ability of the student.
· It should be possible to complete the project within the stipulated time frame.
· The Healthcare Company / Hospital management should be interested in the outcome of
the problem.
· There should be some value addition to the Company through the project.
· The Company should be able to provide the necessary infrastructure and support to the
student for carrying out the project.
· The Company guide should have enough time to guide and evaluate the student.
· The Company should be well established and have good credentials. Size of the Company
is not so important, but it should serve as a future reference point for the student.
· The Company should have prior experience in offering projects to students and guiding
them.
· A proper brief should be given - the purpose of the project and the key deliverables should
be made clear.

Note: The LC faculty should decide on the suitability of the project based on the above criteria.
Students should consult the LC faculty before accepting a project.
 Template for Preparation of Project Report for MBAHCS course
Contents

1. Cover page

2. Title page

3. Acknowledgement

4. Bonafide Letter

5. Executive Summary

6. Table of contents

7. List of Tables

8. List of Figures

9. List of Symbols, Abbreviations and Nomenclature

10. Chapters

11. References/Bibliography

12. Instructions

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Cover page and Title Page:

<TITLE OF PROJECT REPORT>

A PROJECT REPORT

Under the guidance Of

______________________________

Submitted by

______________________________

in partial fulfillment o f the requirement

for the award of the degree

Of

MBA

IN
Healthcare Services Management

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 <MONTH> & <YEAR>

Acknowledgement: Acknowledgment is the regards given to the people and organization

who have helped you in completing the project undertaken. Mainly it must consist of
Acknowledgement towards the organization you study and to the company where you have
done your project followed by the people who have helped you in the process.

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Bonafide Certificate:

BONAFIDE CERTIFICATE

Certified that this project report titled ……………………………………………..” is the

bonafide work of “…………..<NAME OF THE CANDIDATE(S)>.…………” who carried

out the project work under my supervision.

SIGNATURE SIGNATURE

HEAD OF THE DEPARTMENT FACULTY IN CHARGE

<Academic Designation>
<Department> <Department>

<<Full address of the Dept & College >> <Full address of the Dept & College
>

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Executive Summary: Executive summary should be of one page summary of the project
report. It should consist of the statement of the problem, main findings, and
recommendations for the further use. It should be typed in double line spacing, Font
Style-Times New Roman and Font Size-14.

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Table of contents: It is the list of all the contents in the report and all the
detailed content precedes this table of content. A Specimen is shown below.
TABLE OF CONTENTS

CHAPTER NO. TITLE PAGE NO.

1 INTRODUCTION 1

1.1 GENERAL 1
1.2 .... ....... 2
1.2.1 General 5
1.2.2 ....... . 12
1.2.2.1 General 19
1.2.2.2 ……...... 25
1.2.2.3 . . . . . 29
1.2.3 . . . . . . . . . 30
1.3.. . . . . . . . . .. . . . 45
1.4 .... ....... ... 58
2. LITERATURE REVIEW 69
2.1 GENERAL 75

2.2.1 . . . . . 99
2.2 ……………. 100

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List of Tables: Give the same name for the table as they exactly appear above the tables in
the text. The caption of the Table must be present above the table. 1.5 line spacing
should be adopted for typing the matter under this head.

Table 1 < Caption of the table>

Feild1 Field2 Field3 Feild4 Feild5 Feild6…

List of tables
1. Table 1: <caption the table1>

2. …

Note: By the word Table, is meant tabulated numerical data in the body of the project
report as well as in the appendices (If any). All other non-verbal materials used in the
body of the project work and appendices such as charts, graphs, maps, photographs
and diagrams may be designated as figures.

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List of Figures: Give the same name for the table as they exactly appear below the figures
in the text. The caption of the figure must be present below the figure. 1.5 line spacing
should be adopted for typing the matter under this head.

Figure 1: < Caption of the Figure>

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List of Figures
1. Figure 1: <caption the Figure 1>

2. …

List of Symbols, Abbreviations and Nomenclature: 1.5 line spacing should be

adopted for typing the matter under this head. Standard symbols, abbreviations etc.
should be used.

Chapters: Mainly the chapters can be broadly classified into 3 parts:

1. Introductory chapter

2. Chapter(s) on the main content of the project:

a. Aims and objectives of the study

b. Literature review / related research outcomes (should not be more than 500
words)

c. Methodology used: Data collection method, research tools used, sampling

methodology, validity of the data

d. Data analysis and interpretation / Research findings

3. Recommendations and Conclusion. Limitations of the study and scope of further

research if any.

The main text will be divided into several chapters and each chapter can be further divided
into several divisions and sub-divisions.

ü Each chapter should be given a relevant title.

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 ü Tables and figures in a chapter should be placed in the position with respect to
the reference where they are cited.
ü Headers and Footnotes should be used sparingly. The title of the project must
be reflected in the left side of the header and chapter name must be in the
right side of the headers. Page numbers are to be placed in the right side of the
footer. They should be typed single space and placed directly underneath in the
very same page, which refers to the material they annotate.

NOTE: Always the report must be ended with the concluding chapter and future
enhancements

References/Bibliography: The listing of references should be typed 4 spaces below the

heading “REFERENCES” in alphabetical order in single spacing left – justified. The
reference material should be listed in the alphabetical order of the first author.

Sample References:

Books:
Author’s or Editor’s Names, Title of the Book, Place of Publication, Publisher, Year of
Publication, Page number
Example:
R.C.Goyal, Hospital Administration and Human Resource Management, New Delhi:
Prentice Hall Publication, 2008, Pg 75
S. K. Joshi, Quality Management in Hospitals, New Delhi: Jaypee Brothers, 2009, pg 89-
93

Journals:
Author, “Article Title”, Periodical Title, Date of Publication, Page Numbers of the
article.
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 Example:
Bronwyn Fryer, “The Layoff”, Harvard Business Review, March 2009, pg 17-24.
Keila Rooney, “Consumer Driven Healthcare Marketing: Using the Web to get up close
and Personal”, Journal of Healthcare Management, Chicago: July 2009. Vol 54, Pg 241

INSTRUCTIONS:

ü The text in the printed copies must in black color.

ü 1.5 line spacing should be used for typing the general text. The general text
shall be typed in the Font style ‘Times New Roman’ and Font size 14.

Suggested Projects topics for MBAHCS but are not limited to:
The following project topics are for your guidance only. You may do a project on any of the
suggested topics or may opt to select a topic based on an ongoing problem in a hospital /
healthcare organization. You may approach Hospital Administrators or Managers in a healthcare
facility and gain knowledge of a problem area and conduct a study based on that.

Sl.
Project Topics related to MBAHCS
No.
1 A study on the identification of high risk groups prone to spinal disorders
/ diabetes / heart attacks (or any other lifestyle condition) and
corresponding prevention recommendations.
2 A study on the wellness practices in a target group (MNC employees,
school children, and older adults) and recommendations on wellness
practices.
3 A study on the identification of causes of delays in in-patient discharges
and recommendations to avoid delays and increase patient satisfaction.
4 A comparative study on patient satisfaction in (executive suites, VIP
suites, Out-patient department, General ward, Laboratory services, etc.)
and recommendations to increase patient satisfaction.
5 A study on patient satisfaction in any one department in a multi-
specialty hospital. (Health screening dept, In-house pharmacy, Out-

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 patient services, billing, etc)
6 A study on the identification of causes of delays in patient transfer
(internal / external) and recommendations to decrease waiting time and
increase patient satisfaction.
7 A comparative study on waiting time in various hospital departments
and recommendations to decrease waiting time (Out-patient dept,
billing, etc).
8 A study on job satisfaction of nurses / paramedic staff in ICU / Operation
Theatre/ wards / etc. and corresponding recommendations to improve
job satisfaction.
9 A study of sickness absenteeism among various groups of hospital
employees (nurses, House-keeping staff, ward boys, CSSD employees,
doctors, etc). A comparative study of the same may also be done.
10 A study on work safety for employees in the radiology department /
waste disposal department / lab / housekeeping / etc. and
corresponding recommendations to improve work safety. A comparative
study may also be undertaken between the departments.
11 A study on Waste disposal management in a hospital / laboratory / a
nursing home and recommendations for safe disposal.
12 A study on hospital acquired infections and prevention
recommendations.
13 A study on the efficiency of CSSD (or any other department of a multi-
specialty hospital)
14 A cost analysis study in general ward (or any other department) of a
hospital to develop user charges.
15 A comparative study on cost analysis of the various departments in a
hospital and cost-cutting recommendations.
16 A study on formulation of marketing strategies to promote a healthcare
service (e.g.: ‘Women Wellness check-up’ promotion).
17 A study on involvement of Doctors / nurses / paramedics in rural
healthcare and suggestions to improve involvement.
18 A study on medical representative triumphs and trials. Recommendation
to improve liaison of medical reps and doctors.
19 A comparative study of in-house pharmacy and retail pharmacy.
20 A Study on the identification of the causes of delays in cashless
hospitalization and suggest recommendations to reduce time lags.
21 A study on investigating the possibilities and potential of medical
tourism in a government hospital.
22 Study on health insurance claims pattern.

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23 A study on the challenges of Health Information system and ensuring
patient information confidentiality in India.
24 A study on the international acquisition by pharmaceutical companies.
Triumphs and reasons.
25 Scope of time and motion study in a healthcare organization.
26 A study on improving employee wellness in any given organization.
27 A study on perception of people visiting Gyms.
28 A study on developing or improving cultural competent healthcare
services.
29 Impact of recession on healthcare organization (hospital / laboratory /
prevention and wellness services / gyms / medical tourism / etc).
30 A study on rural healthcare services.

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