General Guide of Notebook Maintenance

Trouble Shooting

1. No Power 9. Hard Drive Test Error

2. Battery Can not Be Charged 10. CD-ROM Driver Test Error

3. No Display 11. USB Port Test Error

4. LCD No Display or Picture Abnormal 12. PC Card Socket Test Error

5. External Monitor No Display or Color Abnormal 13. Mini-PCI Socket Test Error

6. TV Test Error 14. Audio Failure

7. Memory Test Error 15. LAN Test Error

8. Keyboard (K/B) Touch-Pad (T/P) Test Error

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 General Guide of Notebook Maintenance
*1: No power definition
Base on ACPI Spec. We define the no power as while we press the power button, the system can’t leave S5 status
or none the PG signal send out from power supply.
Judge condition:
 Check whether there are any voltage feedback control to turn off the power.
 Check whether no CPU power will cause system can’t leave S5 status.
If there are not any diagram match these condition, we should stop analyzing the schematic in power supply sending
out the PG signal. If yes, we should add the effected analysis into no power chapter.

*2: No display definition

Base on the digital IC three basic working conditions: working power, reset, Clock. We define the no display as
while system leave S5 status but can’t get into S0 status.
Judge condition:
 Check which power will cause no display.
 Check which reset signal will cause no display.
 Check which Clock signal will cause no display
Base on these three conditions to analyze the schematic and edit the no display chapter.

Keyword:
 S5: Soft Off
 S0: Working
For detail please refer the ACPI specification
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 General Guide of Notebook Maintenance
Example for Main Voltage Map
When power button is pressed ,nothing happens ,power indicator does not light up.
L7
+3.3VDACVDD
L507
PF501,PD501 +NB_AVDD1
PL501,PL502 PD503 PU6,PD4,PR20 PU502 L509 L508
Power In PWR_VDDIN +5VA +3VA +3VA_KBC +NB_AVDD2
PJ501
PQ502 L1 Q1
PD502 PU5
PR501 +3VS_LCD +LCDVCC
PR502 (Discharge) PF503,PU14,PU15, +3VS
U517
PD6~PD9,PQ508,PQ507,PQ509, +VCCA
PD504 PQ510,PL508,PL509 PU12
ADINP D/VMAIN +CPU_CORE
+2.5VDDA
PF502,PL504 PL503,PQ503,PL506 PU10,PQ13,PD5
PU8 +1.2VLDTA
PU4,PD2 PR507,JO3,JO4,PJO
PD507 +3VSB L513
PF1 2
PU501 (Charge)
PL1 +3VS_USB
PL507
PL2 PU1 L25
PR511
PD3 PQ6 +3V +3V_MII
PQ7 L521
+3V_LAN
(Discharge) PU3 L21,L512
BATTERY +5VS +5VS_CDROM
L30,L520
PQ504,PQ505,PL506,PD1 +5VS_HD
PR510,JO5,JO6,PJO1 L530,R712
+5VSB AVDD
L532,L33
+AMP_5V
U504
USB0VCC5
PF504,PJO505,PU16,PU17,PU18 PU2 U4
PD508,PD11,PL510,PR91,PR96 +5V USB1VCC5
PD12,JO503,JO504,JO505 U506
+2.5VSB USB2VCC5
U7
USB3VCC5
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 General Guide of Notebook Maintenance
1 No Power
When power button is pressed ,nothing happens ,power indicator does not light up.

No Power
Check the following signals if they are correct using an oscilloscope
to check one at a time and test.

Battery
Is the
Notebook connected No Connect Signal
AC adaptor BATT ADINP
to power (Either AC adaptor BATT_T
or battery ADINP_1
or battery)? BATT_V ADINP_2
D/VMAIN ADEN#
Yes
Where
From Power Source
Try another known good battery
Problem(First use
or AC adapter.
AC to power it)

Check the following signals if they are correct using an

Yes Replace the faulty oscilloscope to check one at a time and test.
Power
OK? AC adaptor or
Battery.
AC Adaptor
No
Signal
D/VMAIN
+5VA
PWR_VDDIN
+3VA
LEARNING
Replace Board-level
Motherboard Troubleshooting

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 General Guide of Notebook Maintenance
2 Battery Can not Be Charged
When the battery is installed but the battery status indicate LED display abnormal.

Battery can not Charge

Board-level
Troubleshooting
Is the
notebook connected No Connect
to power (AC adaptor)? AC adaptor.

Check the following signals one at a time and

Replace Test.
Yes Motherboard

1. Make sure that the battery is good. Signal

2. Make sure that the battery is installed properly. ADINP
ADINP_[1,2]
LI_OVP
I_LIMIT
CHG_I
BATT
BATT_V
Yes BATT_T
Battery charge Correct it. BATT_C
OK? BATT_D
BATT_DEAD
No

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 General Guide of Notebook Maintenance
3 No Display
There is no display on both LCD and VGA monitor after power on although the LCD and monitor is known-good.

No Display

Monitor No
or LCD module Replace monitor
OK? or LCD.
Board-level
Yes Troubleshooting

Make sure that CPU module,

DIMM memory are installed
Properly.

If 378 Port Yes According error

Display Yes
Correct it. Replace Have error code Cord to repair
OK?
Motherboard
No No
1. Try another known good CPU
module, DIMM module And BIOS.
2. Remove all of I/O device (HDD, Check system clock and reset
CD-ROM…….) from motherboard circuit.
except LCD or monitor.

1. Replace faulty part.

Display Yes
2. Connect the I/O device to the To be continued
OK? M/B one at a time to find out Clock and reset checking
which part is causing the problem.
No

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 General Guide of Notebook Maintenance
4 LCD No Display or Picture Abnormal
There is no display or picture abnormal on LCD or monitor.

VGA Controller Failure

Board-level
Troubleshooting
1. Confirm LCD is good and check the cable
are connected properly.
2. Try another known good LCD

One of the following signals one at a time and test.

Replace
Yes Motherboard
Display Replace faulty
OK? LCD
Signals:
No +3VS
D/VMAIN
+LCDVCC
Remove all the I/O device & cable from IXOUT2
motherboard except extended LCD. LCD_ID[0:2]
TXOUT[0:2]+
TXOUT[0:2]-
TXOUTCLK1+
TXOUTCLK1-
Connect the I/O device & cable ENPBLT
Yes ENAVDD
Display to the M/B one at a time to find
BLADJ
OK? out which part is causing the
problem.
No

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 General Guide of Notebook Maintenance
5 External Monitor No Display or Color Abnormal
There is no display or picture abnormal on monitor.

VGA Controller Failure

1. Confirm monitor is good and check the cable

are connected properly. Board-level
2. Try another known good monitor Troubleshooting

Replace
Yes Motherboard
Display Replace faulty to check the following signals one at a time and test.
OK? monitor.

No

Signals:
Remove all the I/O device & cable from
motherboard except extended monitor. +5VS
CRT_RED
CRT_GREEN
CRT_BLUE
CRT_DDDA
CRT_HSYNC
Connect the I/O device & cable CRT_VSYNC
Display Yes to the M/B one at a time to find CRT_DDCK
OK? out which part is causing the
problem.
No

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 General Guide of Notebook Maintenance
6 TV Test Error
There is no display or picture abnormal on TV.

TV Controller Failure

Board-level
Troubleshooting
Confirm TV is good and check the cable
are connected properly.

use an oscilloscope to check the following signals

Display Yes
Replace faulty cable
OK?

Signals:
No
+3VS
PCI_RESET#
TVD[0:11]
Replace Motherboard. TVCLK
TVCLKR
SPCLK1
SPD1
TVHS
TVVS
TV_14M

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 General Guide of Notebook Maintenance
7 Memory Test Error
Extend DDRAM is failure or system hangs up.

Memory Test Error

1. If your system installed with expansion

DDR SO-DIMM module then check
them for proper installation.
2. Make sure that your DDR SO-DIMM
sockets are OK. Board-level
3. Then try another known good DDR Troubleshooting
SO-DIMM modules. Use an oscilloscope to check the signals one at a time.

Yes
Test Replace the faulty DDR
OK? SDRAM module.
Signals:
No +2.5V DDR_WEA#
+DDR_VREF DDR_WEB#
If your system host bus clock running at CKEA CPU_CS[0:3]#
266/333/400 MHZ then make sure that DDR Replace CKEB DDR_RASA#
SMBDATA DDR_RASB#
SO-DIMM module meet require of PC Motherboard
SMBCLK DDR_CASA#
2100/2700/3200. DDR_BAA [0,1] DDR_CASB#
DDR_BAB [0,1]
MEMADD_A[0:13]
MEMADD_B[0:13]
Yes Replace the faulty DDR DDR_CLK [0,1,4,5,6,7]
Test
SDRAM module. DDR_CLK [0,1,4,5,6,7]#
OK?
No

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 General Guide of Notebook Maintenance
8 Keyboard (K/B) Touch-Pad (T/P) Test Error
Error message of keyboard or touch-pad failure is shown or any key does not work.

Keyboard or Touch-Pad
Test Error
Board-level
Troubleshooting

Is K/B or
T/P cable connected to Yes
Correct it.
notebook use an oscilloscope to check the signals one at a time and test
properly? after each replacement.

Replace
No Motherboard
Signals

Try another known good Keyboard +3VA

or Touch-pad.(Internal or external) +3VA_KBC
LPC_LAD[0:3]
SERIRQ
PCI_KBC_CLK
KO[0:15]
KI[0:7]
Test Yes Replace the faulty T_CLK
Ok? Keyboard or T_DATA
Touch-Pad XIN
XOUT
No

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 General Guide of Notebook Maintenance
9 Hard Drive Test Error
Either an error message is shown, or the driver motor continues spinning, while reading data is from or
writing data is to hard drive.

Hard Driver
Test Error
Board-level
Troubleshooting

1. Check if BIOS setup is OK?

2. Try another working drive.

use an oscilloscope to check the signals one at a time

Yes
Re-boot
Replace the faulty parts.
OK?
Signals:
No Replace
Motherboard +5VS IDE_D_PDCS1#
+5VS_HD IDE_D_PDIAG
Check the system drive for proper PCI_RESET# IDE_D_PDCS3#
installation. IDE_RST#
IDE_D_PDD[0:15]
IDE_D_PDDREQ
IDE_D_PDIOW#
IDE_D_PDIOR#
IDE_D_IORDY
Yes IDE_D_PDDACK#
Re - Test End IDE_D_IRQ14
OK?
IDE_D_PDA[0:2]
No

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 General Guide of Notebook Maintenance
10 CD-ROM Drive Test Error
An error message is shown when reading data from CD-ROM drive.

CD-ROM Driver
Test Error Board-level
Troubleshooting

1. Try another known good compact disk.

2. Check install for correctly.
use an oscilloscope to check the signals one at a time

Test Yes
OK? Replace the faulty parts.
Signals:

No +5VS IDE_D_SDCS1#
Replace
+5VS_CDROM IDE_D_SDIAG
Motherboard PCI_RESET# IDE_D_SDCS3#
IDE_RST#
Check the CD-ROM driver for proper IDE_D_SDD[0:15]
installation. IDE_D_SDDREQ
IDE_D_SDIOW#
IDE_D_SDIOR#
IDE_D_IORDY
IDE_D_SDDACK#
Yes IDE_D_IRQ15
Re - Test IDE_D_SDA[0:2]
End
OK?

No

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 General Guide of Notebook Maintenance
11 USB Port Test Error
An error occurs when a USB I/O device is installed.

USB Test Error

Board-level
Troubleshooting

Check if the USB device is installed

properly.
use an oscilloscope to check the following signal one at a time

Test Yes
Correct it
OK? Replace
No Motherboard Signals:

+5V USB0VCC5
+2.5V USB1VCC5
Replace another known good USB device. +2.5V_USB USB2VCC5
+3V USB3VCC5
+3V_USB USBCLK_SB
+VCC_USB_0 USB_OC[0:3]#
+VCC_USB_1
+VCC_USB_2
+VCC_USB_3
Re-test Yes USBP[0:3]+
OK? Correct it USBP[0:3]-

No

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 General Guide of Notebook Maintenance
12 PC-Card Socket Test Error
An error occurs when a PC card device is installed.

PC-Card Socket
Test Error

Board-level
Troubleshooting

1. Check if the PC CARD device is installed

properly.
2. Confirm PC card driver is installed ok.

use an oscilloscope to check the following signal one at a time.

Test Yes
Correct it Replace
OK?
Motherboard
No
Signals

Try another known good +3VS PCI_INTB#

VCCA PCI_GNT0#
PC card device.
VPPA PCI_SERR#
PCI_AD[0:31] PCI_PERR#
PCI_RESET# PCICLK_CARD
PCI_C/BE#[0:3] PCI_PAR
PCI_FRAME# PCI_REQ0#
Re-test Yes PCI_IRDY# CLKRUN#
Change the faulty
OK? part then end.
PCI_TRDY# PCI_LOCK#
PCI_DEVSEL# SERIRQ
PCI_STOP#
No

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 General Guide of Notebook Maintenance
13 Mini-PCI Socket Test Error
An error occurs when a PC card device is installed.

Mini-PCI Socket
Test Error

Board-level
Troubleshooting
1. Check if the Mini-PCI CARD device
is installed properly.
2. Confirm Mini-PCI driver is installed ok.

use an oscilloscope to check the following signal one at a time

Test Yes Replace

OK? Correct it Motherboard

No
Signals
Try another known good +5VS PCI_SERR#
Mini-PCI card device. +3VS PCI_PERR#
PCI_AD[0:31] PCI_INTD#
LPC_LAD[0:3] PCI_INTC#
PCI_C/BE#[0:3] PCI_RESET#
MINIPCI_PD PCI_GNT2#
Re-test Yes Change the faulty PCI_INTC# PCI_PAR
OK? part then end. PCI_MINI_CLK PCI_FRAME#
PCI_REQ2# PCI_TRDY#
No PCI_IRDY# PCI_STOP#
CLKRUN# PCI_DEVSEL#

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 General Guide of Notebook Maintenance
14 Audio Failure
No sound from speaker after audio driver is installed.

Audio Drive Failure

Board-level
Troubleshooting
1. Check if speaker cables are connected properly.
2. Make sure all the drivers are installed properly.

Test Yes use an oscilloscope to check the following signal one at a time
OK? Correct it.

No
Signals
1. Try another known good speaker,CD-ROM. Replace +5VS MIC_INT
2. Exchange another known good Audio/touch Motherboard +AMP_5V MIC_EXT
pad/card Read board. AOUT_R
AOUT_L
ROUT+
ROUT-
LOUT+
LOUT-
Re-test Yes LINE_OUT_L
OK? Correct it. LINE_OUT_R
SPK_OFF
No AVDD

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 General Guide of Notebook Maintenance
15 LAN Test Error
An error occurs when a LAN device is installed.

LAN Test Error

Board-level
Troubleshooting

1. Check if the driver is installed properly.

2. Check if the notebook connect with the
LAN properly.
use an oscilloscope to check the following signal one at a time and
Test.

Test Yes Signals

OK? Correct it.
+3V LAN_CRS
+3V_LAN LAN_TXP
LAN_MTXD[0:3] LAN_TXN
No LAN_MRXD[0:3] LAN_RXP
LAN_MRXDV LAN_RXN
LAN_MRXER
LAN_MRXC
Replace LAN_MTXE
Motherboard LAN_MTXC
LAN_DCLK
LAN_DADAIO
LAN_COL

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