Theoretical Scope
Theoretical Scope
Mary Parker Follett (1868–1933), who wrote on the topic in the early twentieth century, defined
management as "the art of getting things done through people". She also described management
as philosophy.[2] One can also think of management functionally, as the action of measuring a
quantity on a regular basis and of adjusting some initial plan; or as the actions taken to reach
one's intended goal. This applies even in situations where planning does not take place. From this
perspective, Frenchman Henri Fayol[3] considers management to consist of seven functions:
Some people, however, find this definition, while useful, far too narrow. The phrase
"management is what managers do" occurs widely, suggesting the difficulty of defining
management, the shifting nature of definitions, and the connection of managerial practices with
the existence of a managerial cadre or class.
One habit of thought regards management as equivalent to "business administration" and thus
excludes management in places outside commerce, as for example in charities and in the public
sector. More realistically, however, every organization must manage its work, people, processes,
technology, etc. in order to maximize its effectiveness. Nonetheless, many people refer to
university departments which teach management as "business schools." Some institutions (such
as the Harvard Business School) use that name while others (such as the Yale School of
Management) employ the more inclusive term "management."
English speakers may also use the term "management" or "the management" as a collective word
describing the managers of an organization, for example of a corporation. Historically this use of
the term was often contrasted with the term "Labor" referring to those being managed.
In for-profit work, management has as its primary function the satisfaction of a range of
stakeholders. This typically involves making a profit (for the shareholders), creating valued
products at a reasonable cost (for customers), and providing rewarding employment
opportunities (for employees). In nonprofit management, add the importance of keeping the faith
of donors. In most models of management/governance, shareholders vote for the board of
directors, and the board then hires senior management. Some organizations have experimented
with other methods (such as employee-voting models) of selecting or reviewing managers; but
this occurs only very rarely.
Given the scale of most commercial operations and the lack of mechanized record-keeping and
recording before the industrial revolution, it made sense for most owners of enterprises in those
times to carry out management functions by and for themselves. But with growing size and
complexity of organizations, the split between owners (individuals, industrial dynasties or groups
of shareholders) and day-to-day managers (independent specialists in planning and control)
gradually became more common.
While management has been present for millennia, several writers have created a background of
works that assisted in modern management theories.[4]
Written by Chinese general Sun Tzu in the 6th century BC, The Art of War is a military strategy
book that, for managerial purposes, recommends being aware of and acting on strengths and
weaknesses of both a manager's organization and a foe's.[4]
Believing that people were motivated by self-interest, Niccolò Machiavelli wrote The Prince in
1513 as advice for the leadership of Florence, Italy.[5] Machiavelli recommended that leaders use
fear—but not hatred—to maintain control.
Written in 1776 by Adam Smith, a Scottish moral philosopher, The Wealth of Nations aims for
efficient organization of work through Specialization of labor.[5] Smith described how changes in
processes could boost productivity in the manufacture of pins. While individuals could produce
200 pins per day, Smith analyzed the steps involved in manufacture and, with 10 specialists,
enabled production of 48,000 pins per day.[5]
Classical economists such as Adam Smith (1723–1790) and John Stuart Mill (1806–1873)
provided a theoretical background to resource-allocation, production, and pricing issues. About
the same time, innovators like Eli Whitney (1765–1825), James Watt (1736–1819), and Matthew
Boulton (1728–1809) developed elements of technical production such as standardization,
quality-control procedures, cost-accounting, interchangeability of parts, and work-planning.
Many of these aspects of management existed in the pre-1861 slave-based sector of the US
economy. That environment saw 4 million people, as the contemporary usages had it, "managed"
in profitable quasi-mass production.
By the late 19th century, marginal economists Alfred Marshall (1842–1924), Léon Walras
(1834–1910), and others introduced a new layer of complexity to the theoretical underpinnings
of management. Joseph Wharton offered the first tertiary-level course in management in 1881.