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Stress Management-Deepika Amesar

This presentation discusses stress management in the banking sector, specifically at Punjab National Bank. It provides an overview of PNB, noting it was established in 1895 and now has the largest branch network in India. It then covers sources of stress at work like workload, role ambiguity, and change. Research findings show many PNB employees experience moderate stress levels and feel overworked at times. Suggestions to help manage stress include appointing a fun officer, offering dance workshops, games, and stress management training. The presentation emphasizes the need for stress management given changes in the banking industry.

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Deepika Amesar
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0% found this document useful (0 votes)
54 views

Stress Management-Deepika Amesar

This presentation discusses stress management in the banking sector, specifically at Punjab National Bank. It provides an overview of PNB, noting it was established in 1895 and now has the largest branch network in India. It then covers sources of stress at work like workload, role ambiguity, and change. Research findings show many PNB employees experience moderate stress levels and feel overworked at times. Suggestions to help manage stress include appointing a fun officer, offering dance workshops, games, and stress management training. The presentation emphasizes the need for stress management given changes in the banking industry.

Uploaded by

Deepika Amesar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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PRESENTED BY:

DEEPIKA AMESAR
Flow of the Presentation
About Punjab National Bank
o Established in 1895 at Lahore, undivided India
o Nationalized in July 1969
o Largest branch network in India
o Continuously maintained leadership position

PNB’s Network
Circle Offices 65
Metropolitan Branches 816
Urban Branches 1100
Semi – Urban Branches 1043
Rural Branches 1992
Overseas Branches 5
What is STRESS?
Stress is a condition or a
feeling experienced
when a person perceives
that “demands exceed
the personal and social
resources the individual
is able to mobilize.”
Negative symptoms of Stress
Stressors at Work

• Work overload & time deadlines

• Role conflict & ambiguity

• Difference between personal & company values & ethical


practices

• Lack of control over environment


Stressors at Work
• Stress at different levels of hierarchy

• Change of any type

• Frustration

• Unstable Political or Economic climate

• Organizational conflict
Stress Vulnerability
• Stress Threshold
• Perceived Control

Type A people Type B people


– striving for – easy-going
achievement – less frantic
– impatient – less hostile
– use abrupt speech – less likely to attempt to do
or gestures two things at once
– excess drive
– need to control
environment
How to identify a Stressed
employee
Need for Stress Management in
the Banking Sector
• Radical Policy changes

• Technological advancement

• Entry of new players

• Downsizing of workforce
Research Findings
• 70% in the circle office & 73% in the branches suffer from low
to moderate level of stress

• Social support is enjoyed by majority of the employees

• Employees are not satisfied with their compensation


structure

• 31% & 55% of the employees at the circle office & the
branches respectively feel overworked at times
Research Findings
• 30% & 23% of the employees at the circle office & the
branches respectively are ready to take additional
responsibilities on a regular basis

• Neglect for personal needs by most of the employees is seen


at both the workplaces

• 39% & 64% of the circle office & branch employees


respectively suffer from 1 or more stress related disorders
Personal observations & employee
suggestions
Suggestions for Stress
Management
• A Fun Officer

• Dance workshops

• Laughter sessions

• Stress management workshops & seminars

• Games for Stress relief


Stress Management on an
Individual level

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