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Context of The Organization

This document provides an overview of the key processes and interactions between different functions within an organization to deliver products to customers. It shows the planning processes that link customer demand to production planning and operations. It also illustrates how quality management processes like validation, audits and corrective actions ensure continual improvement in meeting customer and regulatory requirements.

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BAla
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3K views

Context of The Organization

This document provides an overview of the key processes and interactions between different functions within an organization to deliver products to customers. It shows the planning processes that link customer demand to production planning and operations. It also illustrates how quality management processes like validation, audits and corrective actions ensure continual improvement in meeting customer and regulatory requirements.

Uploaded by

BAla
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Context of the Organization ISO9001:2015

Customers

Resource Management
Processes

CSC

Supply network
Planning

Engineer

Material
Master
(GSAP/EDI)

Lab Formula
Validation

Production
Planner (Plant)

Engineer

Engineerin
g Spec

Planning/
Feasibility

PPAP
Document
s

Production Plan
(Plant)

Supplier
Purchase
Order

DC/ORDC

Production
Process

Storage
(ASN)

Customers

Continual
Improveme
nt
(ISO/CI)

P
o rod
Pr n a uc
D oc nd ti
at e
a ss

Plant
Update BOM

Plant
Operations
Production
Work Order
Release

R&D

Policies and Directives

Purchasing
(plant)

Informatio
n And
Doc.
Control

Customer

Personnel
Competen
ce and
Skills

Management Repository
Processes

Demand
Planning

Product
Catalog

Facilities, Equipment, and


Work Environment

ur
ce
s

R
N eso
ee u
ds rc

Planning
and
Objectiv
es

Management
Review

Measurement, Analysis,
and Improvement
Processes
Control
of
Nonconforming
Product

Audits
and
Analysis

Correctiv
e / Risk
Assessm
ent

Customer
Complaints/Satisfact
ion

O
P MS
ce erfo
D rm
at a
a n

Re
so

Marketing
Sales

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