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Fy Bba T&T: Topic-Herzberg Theory

This document summarizes Frederick Herzberg's two-factor theory of motivation. The theory states that certain job factors, called motivators, such as achievement, recognition, and responsibility, lead to job satisfaction, while a separate set of factors, called hygiene factors, such as salary, job security, and work conditions, prevent dissatisfaction if present but do not motivate employees. The theory also outlines four combinations of high and low motivation and hygiene factors and their impact on employee satisfaction and motivation levels.

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Lincoln Dsouza
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61 views

Fy Bba T&T: Topic-Herzberg Theory

This document summarizes Frederick Herzberg's two-factor theory of motivation. The theory states that certain job factors, called motivators, such as achievement, recognition, and responsibility, lead to job satisfaction, while a separate set of factors, called hygiene factors, such as salary, job security, and work conditions, prevent dissatisfaction if present but do not motivate employees. The theory also outlines four combinations of high and low motivation and hygiene factors and their impact on employee satisfaction and motivation levels.

Uploaded by

Lincoln Dsouza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Rosary college of commerce and arts

FY BBA T&T
Sub-HRM
Topic-

Herzberg Theory

Ignatious
RTT 14 - 06
Edlyn
RTT 14 - 11
Crystal .D.
RTT 14 - 14
Sneh
RTT 14 - 21
Araj
RTT 14 - 29

Frederick Herzberg

Two-factor theory
O The two-factor theory (also known as

Herzberg's motivation-hygiene
theory and dual-factor theory)
O It states that there are certain factors

in the workplace that cause job


satisfaction, while a separate set of
factors cause dissatisfaction. It was
developed by psychologist Frederick
Herzberg

Two-factor theory distinguishes between:


Motivators (e.g. challenging work,
recognition, responsibility) that give positive
satisfaction, arising from intrinsic conditions
of the job itself, such as recognition,
achievement, or personal growth.
Hygiene factors (e.g. status, job security,
salary, fringe benefits, work conditions) that
do not give positive satisfaction or lead to
higher motivation, though dissatisfaction
results from their absence. . These are
extrinsic to the work itself, and include
aspects such as company policies,

Hygiene factors
Job security
Relationship with others
Company policies
Status
Working condition

Motivation factors
Achievement
Personal growth
Recognition
Career advancement
responsibility

O According to the Two-Factory Theory

there are four possible


combinations:
1High Hygiene + High Motivation: The ideal
situation where employees are highly
motivated and have few complaints.
2High Hygiene + Low Motivation:
Employees have few complaints but are
not highly motivated. The job is viewed as
a pay check.

3Low Hygiene + High Motivation:


Employees are motivated but have
a lot of complaints. A situations
where the job is exciting and
challenging but salaries and work
conditions are not up to par.
4Low Hygiene + Low Motivation:
This is the worst situation where
employees are not motivated and
have many complaints.

Thank
you

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