SAP University Alliances
Version
1.0
Authors Stephen Tracy
Bret Wagner
Stefan Weidner
(revised Paul Hawking)
Product
SAP ERP 6.0
Global Bike Inc.
Level
Beginner
Focus
Cross-functional integration
SD, MM, PP, FI, CO
Introduction to SAP ERP
Abstract
This teaching material is intended to explain how the
fundamental business processes interact with SAP
ERP in the functional areas of Sales and Distribution,
Materials Management, Production Planning,
Financial Accounting, Controlling, and Human Capital
Management.
Introduction to ERP systems and SAP
The Global Bike Company
Sales and Distribution
Materials Management
Production Planning
Sales and Distribution
Financial Accounting
Controlling
SAP ERP
What is an Enterprise Resource Planning System?
An ERP System can be defined as a
modularised, integrated, real time
information system with broad functional
scope responsible for the processing and
management of business transactions
(Hawking 2005)
SAP ERP
ERP System Drivers
Executive
Management
Middle
Management
Operational
Management
Operations
Finance
Sales
Human
Production
Distribution
Resources
SAP ERP
ERP System Drivers
Executive
Management
Middle
Management
Operational
Management
Operations
Finance
Sales
Human
Production
Distribution
Resources
SAP ERP
ERP System Drivers
Executive
Management
Middle
Management
Operational
Management
Operations
Finance
Sales
Human
Production
&
Resources
Distribution
SAP ERP
ERP System Drivers
Executive
Management
Middle
Management
Operational
Management
Operations
Finance
Sales
Human
Distribution Production Resources
SAP ERP
Example: Core Business Solution Landscape
Customer Systems
Supply
Chain
Management
Configure
Vehicle
Loads
Warehouse
Management
Systems
Ordering
Stock
Transfer
Order
CRM
5
Pricing
Conditions
Promotion
140 different
EDI and ALE
interfaces
Conditions
Replenishment
Sales
Order
Delivery
Note
Plan
Replenishment
Shipment
Shipment
Transport
planning
System
Carrier
Selection
Update
Shipment
Status
System of
Customer
Sales
Order
Request
to change
sales order
any time
System of
Carrier
Request
Accept?
No / Yes
Appointment
Schedule
External A
Barcode 4
Reader
in n small
warehouses
Goods
Issue
Invoice
In transit
Receive
Order
Invoice
Interfaces - Intel (1995)
SAP ERP
SECURITY
HELP
RCC
ELECTRONIC
TRANSFER
DAISY
PRICE
BOOK
WMS
Configurator
CUSTOMER
EUC
EXTRACTS
PNA
SARP
PRICE
NOVA
AGREEMENTS
INFRASTRUCTURE
MDS
JAPAN
FORECAST
CWS
JAPAN
DAISY
STAR
JASTAR
ESTAR
PGS
JAPAN
PRICE
BOOK
PRICE
BOOK
EDI
G/L
COMPONENTS
COST
NIMS
EUC
EXTRACTS
DPA
A/P
PRODUCT
CODE
OEM
QUOTE
MAX
RST
EUC
EXTRACTS
DEMAND
FORECAST
AVAILABILITY
EDI
EUC
EXTRACTS
DPA
A/R
PMS
DARE
CLS
AMAPS
GPS II
DATA
WAREHOUSE
ISET
MPS
GIMS
SAP ERP
ERP Drivers
Systems Not Y2K Compliant
42%
Disparate Systems
37%
Poor/Uncompetitive Performance
27%
Program Motivation
Poor Quality/Visibility of Info
26%
Cost Structure Too High
24%
Not Responsive Enough to Customers
21%
Complex, Ineffective Business Processes
20%
19%
Business Processes or Systems Not Integrated
Unable to Implement New Business Strategies
15%
Business Becoming Global
15%
12%
Difficult to Integrate Acquisitions
11%
Obsolete Systems
10%
Inconsistent Processes
6%
Unable to Support Growth
0%
5%
10%
15%
20%
25%
% Respondents
Note: Based on multiple answers per respondent
Source: Deloitte Consulting and Benchmarking Partners
(Based on a study of 62 companies that have gone live with an ERP system)
30%
35%
40%
45%
SAP ERP
Enterprise Resource Planning Systems (ERP)
ERP systems are the result of business process
engineering.
They are information systems that facilitate the
flow of information between all functions within a
business.
They organise and execute the millions of
transactions that are fundamental to many large
businesses.
One huge database for storing transaction data.
Eliminate many of the existing legacy systems.
SAP ERP
ERP Characteristics
Links all business processes automatically
Reduce inter-processing time (transactions
occur one time at the source)
Maintain an audit trail of all transactions
Utilises a common database
Perform internal conversions automatically (tax,
foreign currency, legal rules for payroll)
Improve customer service by putting data at the
fingertips of employees
Involve employees in the entire functional cycle
SAP ERP
ERP Evolution
EDI
Planning
Scheduling
e-Commerce
SFA
CRM
e-business
SCM
Distribution
MRP
MRP11
Payroll
HR
GL
AP
AR
1970s
ERP
ERP
FMIS
1980s
1990s
2000s
SAP ERP
ERP System
Finance
Enterprise
Resource
Planning
System
Executive
Management
Human
Resources
Middle
Management
Operational
Management
Sales
&
Distribution
Production
Operations
SAP ERP
ERP Benefits
Inventory
Personnel Reductions
Productivity Improvements
Tangible Benefits
IT Cost Reduction
Cash Management
Revenue/Profit
Procurement
Order Management/Cycle Time
Time-based
benefits have
exceeded original
expectations
Financial Close Cycle
Maintenance
Transportation/Logistics
Supplier Managment
Anticipated
Actual
On-Time Delivery
0%
5%
10%
15%
20%
25%
30%
35%
% Respondents With Measurable Results
Source: Deloitte Consulting and Benchmarking Partners
(Based on a study of 62 companies that have gone live with an ERP system)
40%
45%
50%
SAP ERP
SAP R/3: Order Entry IBM Storage
Benchmarks - 110 days after production
Focus Area
Enter pricing data into system
5 - 80 Days
5 Minutes
5 Minutes
Check customer credit upon order
15 - 20 Minutes
Automatic
Automatic
Enter customer order in system
30 Minutes
5 Minutes
15 Minutes
% Manual order/ship to total # of orders/ships
75%
0%
0%
Generate customer invoice after ship
2 - 23 Days
1 Day
8 Hours
Respond to customer billing inquiry
15 - 20 Minutes
Real Time
Real Time
Ship evaluation unit from customer request
3 - 30 Days
2 Days
2 Days
Ship repair/replacement part
3 - 44 Days
2 Days
3 Days
1 - 5 Months
5 Days
10 Days
2 Hrs 3 Weeks
Real Time
Credit returned drive
Obtain commit date for customer order
Unconstrained SJ manufactured drives
Allocated; non-SJ manufactured drives
Reengineered
Target 10/1/93
SAP
Performance
01/20/95
9/1/93
Cycle Time
Real Time
2 Hrs3 Weeks
Toyotas Benefits
SAP ERP
Create
Sales
/Prodn
Plan
Final
Prod'n
Schedule
Create
Sales
Order
Complete
Finished
Vehicle
Create
Invoice to
Finance
Company
Payment
From
Finance
Company
Create
Retail
Delivery
Record
TOPS
POST
EXCEL
POST
BSS
VTS
VOS
BSS
ALC
VTS
BSS
VTS
VTS
VTS
MSA
MSA
VTS
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
ERP
POST
POST
Leadtime
Flexibility
Cost
Lean
Org.
Enquiry on Complete
Vehicle
Delivery to
Status
Dealer
Systems
Current
Future
ALC
Benefits
O = No Change D = Improvement
SAP ERP
Benefits Achieved
Davenport 2003
SAP ERP
ERP Implementation Budget
Design and
implementation
35%
Software
10%
Hardware
10%
Training
and
change management
Data
cleansing
10%
35%
Hammer 20000
SAP ERP
Lifecycle of ERP Implementations
Definition of Complete
Never Complete
49%
Go Live
34%
Stabilization Achieved
19%
Capabilities Realized
16%
Benefits Realized
10%
Legacy Turned Off
Funding Over
3%
1%
0%
10%
20%
30%
40%
50%
60%
% Respondents
Source: Deloitte Consulting and Benchmarking Partners
(Based on a study of 62 companies that have gone live with an ERP system)
Note: Based on multiple answers per respondent
SAP ERP
WHY Study ERP Systems
Diffused many best
practices
Changed the nature
of information
systems function
Changed the nature
of jobs in all functional
areas
Costs are high
Affects most major
corporations
Affects competitor
behaviour
Affects business
partners requirements
Changed the nature
of consulting firms
A tool for
reengineering
SAP ERP
Systems Applications and Products
SAP AG in 2005 revenues: 8.5 billion
35,873 SAP employees (Dec, 2005)
40,000 customers run SAP with over 100,000
installations in 80 countries
More than 10 million users worldwide
Biggest company > 300,000 users
Smallest company < 50 users
~ 250 million lines of code
More than 1,600 partners
SAP ERP
Analyst Rankings
SAP ERP
SAP Revenue
SAP ERP
SAP R/3 American Customers
(Curran and Kellar 1998)
6 out of top 10 Fortune 500 companies
7 out of the top 10 most profitable companies
7 out of the top 10 pharmaceutical companies
7 out of the top 10 computer companies
7 out of the top 10 petroleum companies
7 out of the top 10 electronics companies
7 out of the top 10 chemical companies
7 out of the top 10 food companies
SAP ERP
Generic Solution Map SAP NetWeaver
SAP ERP
Detailed cascaded view
SAP ERP
SAP ECC
SAP ERP
SAP ECC
SAP ERP
SAP ECC
SAP ERP
SAP ERP
Then
Works with relational databases
8,900 relational tables
15,000 reports
12,000 screens
most users only interact with 10 screens
Now
37,000 tables
SAP ERP
R/2 Realtime 2
SAP ERP
R/3 Realtime 3
SAP ERP
SAP R/3 Enterprise
SAP ERP
SAP ERP 2005 (ECC)
SAP ERP
SAP ERP 2005
SAP ERP
SAP ERP 2005
SAP ERP
Analytics
Accounting,
Corporate
Governance,
Financial Supply
Chain,
Management
accounting,
SEM, Financial
analytics,
Workforce
analytics,
Operations
analytics,..
Employee
Relationship,
Lifecycle and
transaction, SAP
e-recruitment,
SAP Learning,
Travel,
EH&S,
Incentives &
Commissions,
Real Estate, ..
HCM
Corporate
Services
Operations
Financials
Order to cash,
Internet Sales
Marketing
campaign,
Opportunity &
Contact, CIC
mySAP
CRM
Procure to Pay,
Self-Service
procurement,
MRO
Strategic
sourcing,
Auctioning
mySAP
SRM
Design to
Manufacture
Audit
management
mySAP
PLM
Planning,
Make-to-XXX,
Dock to
dispatch
Coll. demand
planning, Global
ATP, SNP, cHub,
..
mySAP
SCM
SAP ERP
Product Lifecycle Management
SAP ERP
Supplier Relationship Management
SAP ERP
Supply Chain Management
SAP ERP
Supply Network Planning
SAP ERP
Customer Relationship Management
SAP ERP
What are your
customers
priorities and
preferences?
Customer Relationship Management
Who are your
most profitable
customers?
How can you attract
more customers
like them?
How do you determine
which customers you
want to acquire or
retain?
Do you really know which
product your best customers
buy and how they respond to
your promotions and
campaigns?
How can you efficiently
focus your resources
on the most desirable
customers?
SAP ERP
SAP Solution Manager Scenarios
Implementation of
SAP solutions
Solution Monitoring
CORE
Upgrade of
SAP solutions
Change Request
Management
BUSINESS
Service Desk
PROCESSES
Root Cause Analysis
Delivery of SAP Support Services
SAP ERP
Industry Solutions
Available for mySAP ERP 2004
SAP for Aerospace and Defense
SAP for Apparel and Footwear*
SAP for Automotive
SAP for Banking
SAP for Beverages
SAP for Chemicals
SAP for Consumer Products
SAP for Defense and Security
SAP for Engineering, Construction & Operations
SAP for Global Trade Management
SAP for High Tech
SAP for Industrial Machinery & Components
SAP for Life Sciences
SAP for Logistics Service Providers
SAP for Mill Products
SAP for Oil & Gas - JVA
SAP for Pharmaceuticals
SAP for Postal Services
SAP for Professional Services
SAP for Public Sector
SAP for Railway Services
SAP for Retail
* Available only in mySAP ERP 2004 not planned for mySAP 2005
Available for SAP R/3
SAP for Healthcare
SAP for Higher Education & Research
SAP for Insurance
SAP for Media
SAP for Mining
SAP for Oil & Gas
SAP for Telecommunications
SAP for Utilities
SAP ERP
Integration Solutions - NetWeaver
SAP ERP
Small to Medium Enterprise Solutions
SAP ERP
SAP Key Business Elements
Organizational Unit
Master Data
Transaction
Document
Report
SAP ERP
Definition
Definition of Organizational Elements:
In the SAP System, organizational elements form
structures that represent the legal and
organizational views of a company. These views
include: accounting, manufacturing planning and
execution, materials management, and sales and
distribution.
In summary, the organizational elements and their
structures form the framework in which all business
transactions are processed.
SAP ERP
Enterprise Structure Terminology
SAP
Enterprise
Enterprise
Company
Company
Client
Company
Code
Subsidiary
Subsidiary
Plant
Factory
Factory
Sales
Organization
Sales
Sales
Organization
Organization
Department
Department
Warehouses
Warehouses
Division
Division
Business
Business
Area
Area
Division
Storage
Locations
SAP ERP
Definition of Client
Highest Hierarchical Level in SAP(e.g. a corporation)
Can be Used to Differentiate between a Development, Quality
Assurance, and Production System within R/3
All Areas of an Organization that are to be Integrated into the SAP
R/3 Production System should be Included under one Client
Common Set of Rules primarily for external reporting
Common Tables
Common Master Files
Common Data Bases
Standardized Data Common Across the Client
a vendor number and name (vendor master data)
a customer is common across the client
a general ledger number and description
a material number and description
SAP ERP
Clients in Implementation
SAP ERP
Master Data-Customer Master
General Data
(cross-enterprise)
Master Data
(Customer Master Data)
Sales Data
Financial
(only salesrelevant data
Accounting
Data
(only relevant for
company code)
Master Data: Material Master
SAP ERP
Views of the Material Master
Purchasing
Purchasing
Material
Material Master
Master Record
Record
Sales
Sales
Definition:
Definition:
Engineering/
Engineering/
Design
Design
The
The material
material master
master
Costing
Costing
is
is aa central
central data
data object
object
Materials
Materials
Planning
Planning
Stock
Stock in
in
Plant/Storage
Plant/Storage
in
in the
the SAP
SAP R/3
R/3 System.
System.
ItIt represents
represents
Work
Work
scheduling
scheduling
raw
raw materials,
materials,
supplies,
supplies,
Forecasting
Forecasting
expendables,
expendables,
A
XX
B
XX
Financial
Financial
Accounting
Accounting
semi-finished
semi-finished goods,
goods,
products,
products,
production
production resources
resources
Storage
Storage
and
and tools
tools
Classification
Classification
Warehouse
Warehouse
management
management
SAP ERP
Transaction-Using Master Data
Customer
Customer Master
Master
Material
Material Master
Master
Ordering Party
1xxx
Item
Material
Quantity
10
HD-1300
20
P-103
SAP ERP
Transaction-Using Organisational Units
Company
Company Code
Code
Customer
Customer
Master
Master
Material
Material
Master
Master
Ordering Party
Item
1xxx
Material Quantity
10
HD-1300 1
20
P-103
Sales
Sales
Organization
Organization
Distribution
Channel
Distribution
Channel
Division
Division
Plant
Plant
Storage
Storage
Location
Location
Sales Document
Introduction to ERP systems and SAP
The Global Bike Company
Sales and Distribution
Materials Management
Production Planning
Sales and Distribution
Financial Accounting
Controlling
SAP ERP
SAP University Alliances
Version
1.0
Authors Stephen Tracy
Bret Wagner
Stefan Weidner
Global Bike Inc.
Product
SAP ERP
Abstract
Level
Beginner
This material explains the company on
Focus
which the introduction material is based
Global Bike Inc.
Integration
on. It describes its enterprise structure in
detail.
SAP ERP
Global Bike Incorporated
Company in the bicycle business
Initially buys and re-sells different lines of
bicycles
Sells to both wholesale and Internet
procure and distribute
Later acquires a production facility to
manufacture its own product produce
and distribute
SAP ERP
Core Business Processes
Global Bike Inc.
Sell Sales and Distribution (SD)
Buy Procurement (MM)
Plan Production Planning (PP)
Make Manufacturing Execution (PP)
Track Financial Accounting (FI)
Track Controlling (CO)
SAP ERP
Two Approaches of Learning
Standard Training
Level 1: Introductory
Level 2: Business processes
Level 3: Configuration
Business Process Integration Approach
Cross functional
Understand business processes and their
relationship to SAP's organizational structure
Highlight integration/configuration
SAP ERP
Enterprise Structure (Global Bike Inc.)
Credit Control
Area
Client
Fiscal Year
Variant
Chart of
Accounts
Company
Code
Controlling
Area
Purchasing
Organization
Plant
Purchasing
Group
SL10 SL20
Shipping
Point
Sales
Organization
Distribution
Channel
Division
Sales Area
Sales and Distribution (SD)
Sales Process
SAP ERP
Sales
Sales Order
Order
Processing
Processing
Inventory
Inventory
Sourcing
Sourcing
Pre
Pre --Sales
SalesActivities
Activities
Invoice
Payment
Payment
Billing
Billing
Shipping
Shipping
SAP ERP
Sales Process Pre-Sales
Pre-Sales is responsible for establishing and
maintaining customer relationships
Pre-Sales activities could include:
Creating and tracking customer contacts
Mailing campaigns
Answer customer questions received by fax email etc.
Inquiries
Quotations
Pre-sales information to plan and evaluate your
marketing and sales strategies and as a basis for
establishing long term business relationships with
your customers
SAP ERP
Sales Process Sales Order Processing
Employees in the company take orders
through a variety of mediums.
Phone
Fax
Internet
Standard Order usually contains:
Customer and material details
Pricing conditions for each item
Delivery dates and quantities
Shipping information
Billing information
SAP ERP
Sales Process Procurement
In this process in Sales and Distribution
you can:
Check the availability of ordered goods and
Publish the demand in material management.
Materials Management (MM) organises and monitors
the procurement process. This includes:
Inhouse produced goods
Externally produced goods
SAP ERP
Sales Process Shipping
Shipping process begins when
a delivery document is created.
The delivery document controls shipping
sub process:
Creating outbound deliveries
Picking
Packing
Posting goods issue
Data from the sales order is copied to
the delivery document
SAP ERP
Sales & Distribution Delivery
Warehouse
Sales
order
Delivery
document
Creating delivery
documents
Picking
..........................
..........................
..........................
..........................
..........................
..........................
..........................
..........................
..........................
....
...
....
.. .. .. .
...
....
...
....
...
....
...
Shipping papers
Goods issue
Updating inventory
Updating general ledger
Manual Packing
SAP ERP
Sales Process Billing
to
Invoice
When you create a billing document, data
is copied from the sales order and the
delivery document to the billing document
Billing supports:
Creating invoices for deliveries and services
Creating credit and debit memos
Canceling previously posted billing documents
Automatically transferring billing document data
to accounting
SAP ERP
Sales & Distribution Interfacing to Finance
Invoice
Amount: 100
Accounting
100
When saving the invoice, the system automatically
generates an accounting document, which updates
the corresponding general ledger accounts.
SAP ERP
Sales Process Payment
The payment process is part
of the the financial accounting module.
Payment process supports:
Posting payments against invoices
Reviewing differences
SAP ERP
Sales & Distribution End to End Processes
S
A
L
E
S
Pre-Sales
I
N
F
O
R
M
A
T
I
O
N
Sales Order
Processing
S
Y
S
T
E
M
Contract
Contract
Quotation
M
A
T
E
R
I
A
L
S
Order
Order
Inventory Sourcing
Delivery
Billing
Delivery
Delivery
Picking
Picking
Goods
Goods Issue
Issue
Invoice
Invoice
Customer payment/
Financial Accounting
Accounts
Accounts
Receivable
Receivable
Material
MaterialStock
Stock
Account
Account
M
A
N
A
G
E
M
E
N
T
SAP ERP
Enterprise Structure
Defining your organizational structure in
SAP System is an important step. It
requires thorough analysis of how your
organization wants to run your business.
Enterprise Structuresin
Sales andDistribution
Sales Order
Processing
Procurement
Pre-Sales Activities
Invoice
Shipping
Payment
Billing
Organisational Units
SAP ERP
l
l
Company code
R /3
Sales Area
Sales organization
Distribution
Division
Plant
Storage location
shipping point
channel
Document
SAP ERP
Organisational Units Company Code
Legal entity and independent accounting
unit
At company code level you create:
balance sheets required by law
profit and loss statement
Company code
SAP ERP
Organisational Units Sales Organisation
A sales organization is responsible for:
distributing goods and services
negotiating sales conditions
products liability and recourse
A sales organization is uniquely assigned to a
company code.
A company code can have more than one sales
organisation
In sales statistics, the sales organization is the
highest summation level.
Sales organization
SAP ERP
Organisational Units Distribution Channel
Distribution Channel is:
A means for sales materials to reach the
customer
Represents the companies strategy to distribute
products and service to customers
Wholesale trade
Retail trade
Internet trade
A sales organisation must
have at least one
distribution channel
Sales organization
DistributionChannel1
DistributionChannel2
SAP ERP
Organisational Units Division
A division is used to group materials and
services
For example a product line (motor cycles,
services, spare parts)
A sales organisation can have several
divisions but requires at least one
Sales organization
Division 1
Division 2
SAP ERP
Organisational Units Sales Area
A sales area is a combination of the sales
organization, distribution channel, and division. It
defines the distribution channel a sales
organization uses to sell products from a certain
division.
Sales
organization
1 Frankfurt
Distribution
channel
2 Retail trade
2 Berlin
5 Internet
1 Wholesale
trade
Division
Sales
areas
2 Motorcycles
3 Computers
1
2
2
1
2
3
3 Computers
1
5
3
2 Motorcycles
1 Pumps
2
1
2
2
1
1
SAP ERP
Organisational Units Plant and Storage Locations
A plant location is where material stock is kept.
Can be used in all areas of logistics
Materials Management where stock is stored
Production Planning a manufacturing facility
Sales Distribution where material and services are
distributed from (corresponds with a distribution centre)
1
1
2
1
2
2
Plant 1
Plant 2
Plant 3
(Delivering
) plant
C
B
BB
A
Storage location
SAP ERP
Organisational Units Shipping Point
The shipping point is the highest-level organizational unit
of shipping that controls your shipping activities.
Each outbound delivery is processed by one shipping
point.
The shipping point can be a loading ramp, a mail depot,
or a rail depot. It can also be, for example, a group of
employees responsible (only) for organizing urgent
deliveries.
The shipping point is assigned to one or more plants.
Plant 2
shipping point
Plant 2
shipping point
SAP ERP
Customer Master
The customer master contains all customer-related data
necessary for processing orders, deliveries, invoices, and
customer payments.
Customer master information is shared between the
accounting and sales and distribution departments.
The customer master groups data into categories:
general data, sales and distribution data, and company
code data.
General data
Sales & Distribution data
Company code data
SAP ERP
Master Data in Sales & Distribution
Customer Master & Business Partners
Customer master records can be defined as business
partners. The following four partners are mandatory in the
sales order:
Sold-to party
Ship-to party
Customer
Master
Bill-to party
Payer
SAP ERP
Master Data in Sales & Distribution
Customer Master
General
Data
Company Code
Data
Sales Area
Data
SAP ERP
Customer Master
View
General
Data:
Field Groups
Address
Address
Communication
Control Data
Account Control
Tax Information
Reference Data/Area
Marketing
Classification
Operating Figures
Sales Prospecting
SAP ERP
Customer Master
View
General
Data:
Field Groups
Payment
Transactions
Bank Details
Payment Transactions
Unloading
Points
Unloading Point
Customer Factory Calendar
Contact
Person
Name
Telephone
Department
SAP ERP
Customer Master
View
Company
Code Data:
Field Groups
Account
Management
Account Management
Interest Calculation
Reference Data
Payment
Transactions
Payment Data
Automatic Payment Transactions
Payment Advice Notes
Correspondence
Dunning Data
Correspondence
Payment Notices To
Insurance
Export Credit Insurance
SAP ERP
Customer Master
View
Sales and
Distribution
Data:
Field Groups
Sales
Sales Order
Pricing
Shipping
Shipping
Partial Delivery Data
General Transportation Data
Billing
Billing
Delivery and Payment Terms
Accounting
Tax Jurisdiction
SAP ERP
Customer Master
View
Sales and
Distribution
Data:
Field Groups
Output
Category
Type
Partner
Function
Partner Function
Customer Number
SAP ERP
Material Master
The material master contains all data required to
define and manage material. It integrates data from
engineering, manufacturing, sales and distribution,
purchasing, accounting, and other departments.
The material master is used as a source of data for
sales order processing throughout the customer order
management cycle.
General data
Purchasing data
Accounting data
Sales data
Manufacturing data
(etc.)
SAP ERP
Pricing Master
Conditions
Prices
(PR00)
Price list
Material price
Customer-specific
Other
Discounts/surcharges
Customer (K007)
Material
Price group
Material pricing group
Customer/Material pricing group
Customer/Material group (K030)
Others
Pricing is carried out automatically based on predefined prices,
discounts, and surcharges.
SAP ERP
SD Master Data
Customer Master
Material Master
Sales Condition
SAP ERP
Business Process Flow in SAP
Order
Delivery
Invoice
Payment
Document flow of a sales document
Order 900
. Delivery 80000459
. . Picking request 17951109
. . GD goods issue: delvy 49001828
. . Invoice 90000333
. . . Accounting document 100000276
Sales documents represent transactions in the system.
They form a chain of related documents.
The entire chain of documents creates a document flow.
The system copies data from one document into another to reduce data
entry and make problem resolution easier.
SAP ERP
Incompletion Log
Sales and Distribution Process
Organisational Units
Master Data
Internet and Sales
Reporting
Reporting in Sales and Distribution
SAP ERP
Information sources in Sales and
Distribution
List / worklist
Lists and reports
online lists and online reporting
worklists
document
flow
Sales Information System
information structures
standard analyses
SAP ERP
Sales Information Systems
Lists and Reports
SAP ERP
Lists and Reports
l Online lists
Backorders
provide data from documents
display documents, for example,
for a customer or a material
with a specific status
allow you to review and change
documents
Open
quotations
l Worklists
Delivery list
Billing
due list
SAP AG 1999
display work that needs
to be processed
allow you to organize tasks into efficient
work units
Document Flow
SAP ERP
Document Flow
Standard
order
Outbound
Delivery
Invoice
Accounting
document
Document
Standard order 6839
. Outbound delivery 80002832
. . WMS transfer order 482
. . GD goods delivery: delvy 4900001537
. . Invoice 90005371
. . . Accounting 100001276
SAP AG 1999
