VISIONPLUS SYSTEM MODULES

The VisionPLUS system is a family of totally integrated software products. VisionPLUS

consists of modules that work together to fully manage your companys credit
environment. As stand-alone applications, they are very impressive, as a totally
integrated and interactive unit, VisionPLUS is extremely powerful.

Features and Benefits of the VisionPLUS System

VisionPLUS has outstanding batch processing capability that increases speed and
efficiency. Its single-pass master file system assures timely processing windows while
updating every account each night. This means dramatically increased productivity for
personnel in credit operations and data processing. With VisionPLUS, everyone in the
information "loop" has access to data on a real-time basis. Credit operations personnel
will be aware of any change in account status as soon as it happens regardless of
whether the change is made through customer service, collections, or authorizations.
Online, real-time information such as customer history, purchase patterns, and a wide
range of demographic and behavioral data means you can respond proactively to your
marketplace and gain the critical edge on your competition.
Because VisionPLUS shares information among all applications, credit management
personnel get the "big picture" rather than isolated bits and pieces of data. You can
analyze customer buying trends, respond quickly to the merchandising groups efforts
to drive up sales, and turn your credit management operation into a highly profitable
merchandising tool. VisionPLUS provides the necessary information tools to increase
customer satisfaction and facilitate repeat sales. Customer service is paramount in
creating customer loyalty and enhancing your companys image after the sale. With
access to real-time cardholder information in a paperless environment, representatives
can deliver the quality service your customers expect and deserve.
All facets of your credit organization, from new accounts to customer billing, from
authorizations to collections, from management to customer service, need information
that is reliable, accessible, up-to-date, and centralized - information available through
VisionPLUS applications.

Taking a Closer Look at the VisionPLUS Modules

The purpose of each of the VisionPLUS modules is described in the following
subsections.
CDM
The Credit Decision Management system (CDM) is the new accounts module. This
online system is designed to handle the credit approval process from the point of
application to the point of approval or decline. Applications are taken through
processing steps that mirror the underwriting process and can be categorized and
treated according to the parameters set by your company. While the entire process
can be automated, human intervention can occur at any point within the process, the
choice is yours.
CMS
The Credit Management System (CMS) is the accounts receivable system that
functions as the heart of VisionPLUS. CMS holds the demographic, financial, and
historical information for each account. Other VisionPLUS modules needing that
information obtain it from CMS, eliminating record duplication. CMS also contains
user-defined parameters for interest, billing, insurance, payment, and account
processing.
ASM
The Account Services Management system (ASM) is the online, real-time customer
service module. ASM enhances your ability to provide superior customer service by
utilizing user-defined action codes to perform customer-generated requests such as
interest adjustments, address changes, and disputes.
FAS
The Financial Authorization System (FAS) is the 24-hour-a-day, 7-day-a-week
authorization module. FAS processes retail, Visa, MasterCard, and Europay
authorizations based upon user defined processing parameters. Authorizations can be
approved, declined, or referred. FAS also provides authorization reversals, card
recovery listing and updates, and event/delayed advice retrievals.
TRAMS
The Transaction Management System (TRAMS) is the VisionPLUS front-end
processor. TRAMS accepts multiple transaction types and prepares them for any
destination, consolidating numerous application front-ends into a single input system.
TRAMS also provides extensive job tracking, settlement, warehousing, reporting,
reject, and online reject and suspense handling capabilities.

MBS
The Merchant Bankcard System (MBS) is the merchant acquiring system. MBS
supports both bankcard and retail merchant processing providing an efficient way to
settle funds and charge the merchant fees for services rendered. MBS offers
discount, participation, reserve funding, and volume bonus processing along with
comprehensive activity reporting.
LTS
The Letter System (LTS) is the module that can be used to create and issue letters for
up to five different PAYSYS products. Letter variables from these different modules can
be embedded within generic letters to produce letters tailored to individual customers.
Letters can be printed real-time or in batch processing.
ITS
The Interchange Tracking System (ITS) is the dispute tracking and processing
module. ITS is designed to process incoming and outgoing chargeback transactions
for both Visa, MasterCard, as well as some regional associations such as Europay (for
Eurocard-MasterCard only) and Australian Bankcard. ITS keeps track of many userdefined parameters, such as time limits to keep your business compliant with the
different associations. Chargebacks are worked through queues based on criteria
that you define creating a customized, organized workflow.
CTA
The Collections, Tracking, and Analysis module (CTA) is designed to categorize and
treat accounts that need special handling. While the system was designed primarily to
handle past-due accounts, it can be used to track and analyze other groups of
accounts that may or may not need actual treatment. These groups may include VIPs,
lost or stolen cards, overlimit accounts, and bankruptcy cases. CTA offers flexible
collection strategies based on how your company sets the control record parameters.
Each of the VisionPLUS modules is a powerful, valuable credit-processing tool. As an
integrated system, VisionPLUS creates a comprehensive credit processing
environment, providing your business with the flexibility, and reliability needed to
succeed.

Features and Benefits of the VisionPLUS System

VisionPLUS has outstanding batch processing capability that increases speed and
efficiency. Its single-pass master file system assures timely processing windows while
updating every account each night. This means dramatically increased productivity for
personnel in credit operations and data processing. With VisionPLUS, everyone in the
information "loop" has access to data on a real-time basis. Credit operations personnel
will be aware of any change in account status as soon as it happens regardless of
whether the change is made through customer service, collections, or authorizations.
Online, real-time information such as customer history, purchase patterns, and a wide
range of demographic and behavioral data means you can respond proactively to your
marketplace and gain the critical edge on your competition.
Because VisionPLUS shares information among all applications, credit management
personnel get the "big picture" rather than isolated bits and pieces of data. You can
analyze customer buying trends, respond quickly to the merchandising groups efforts
to drive up sales, and turn your credit management operation into a highly profitable
merchandising tool. VisionPLUS provides the necessary information tools to increase
customer satisfaction and facilitate repeat sales. Customer service is paramount in

creating customer loyalty and enhancing your companys image after the sale. With
access to real-time cardholder information in a paperless environment, representatives
can deliver the quality service your customers expect and deserve.
All facets of your credit organization, from new accounts to customer billing, from
authorizations to collections, from management to customer service, need information
that is reliable, accessible, up-to-date, and centralized - information available through
VisionPLUS applications.

About vision plus

VisionPLUS is a processing solution that handles retail, bankcard and consumer

loans/credits all in one system. This integrated system handles all types of
consumer lending products.
The key features of VisionPLUS are:
Processes receivables quickly and efficiently.
Retains customers through improved customer service and value-added
programs.
Processes authorizations more effectively by automating decision making
and providing faster, more accurate responses.
Helps track and prevent fraud.
Targets and prioritizes collectable accounts.

Background
VisionPLUS was introduced in late 1995 by Paysys International (Paysys has
recently been bought over by a company called First Data Corp) incorporating
the main features of 2 products called CardPac and Vision21.
The first version to be released was Version 2.5. Since then several versions
have been released and the latest version to be released is Version 8.14.

Technical Details of VisionPLUS

VisionPLUS is available on the following 3 platforms:
AS 400
UNIX

 Mainframes
Language COBOL (Common Business Oriented Language), JCL (Job
Control Language)
Database VSAM (Virtual Storage Access Method)
Front End Interface CICS (Customer Information Control System)

Various phases in the Consumer Credit process flow

Every organization that deals in consumer credit invariably follows a process
flow in introducing and maintaining a product in the market. There are five
major phases in any credit product lifecycle, viz., Product Planning, Credit
Initiation, Account Maintenance, Collections and Write Offs.
Product Planning: This phase involves studying the target market and
local conditions and deciding on the type of the product and the terms
and conditions under which it will be offered to consumers.
Credit Initiation: This involves designing the application forms which
will be used to screen consumers, and processing the filled-in forms
received from the consumers. Decisions regarding which customers to
accept/reject and the credit limit to be extended to individual consumers
is taken in this phase.
Account Maintenance: This is the phase where the customer makes
transactions using his credit product and activities like transaction
authorization, transaction posting, billing and payment handling are
undertaken. This is also the phase where the organization tries to
maximize its relationship with the customer in terms of the additional
products offered.
Collections: When a customer fails to make a payment, the account
details are handed to the collections division to follow up with the
customers for the outstanding balance. Collectors use different methods
to contact customers depending on the amount and extent of
delinquency.
Write-Offs: When a delinquent account can no longer be collected, due
to reasons like non-payment by customer despite all efforts, death of the

customer etc, the account is closed and the outstanding amount is

written off as bad debts.

Taking a Closer Look at the VisionPLUS Modules

The purpose of each of the VisionPLUS modules is described in the following
subsections.
CDM
The Credit Decision Management system (CDM) is the new accounts module. This
online system is designed to handle the credit approval process from the point of
application to the point of approval or decline. Applications are taken through
processing steps that mirror the underwriting process and can be categorized and
treated according to the parameters set by your company. While the entire process
can be automated, human intervention can occur at any point within the process, the
choice is yours.
CMS
The Credit Management System (CMS) is the accounts receivable system that
functions as the heart of VisionPLUS. CMS holds the demographic, financial, and
historical information for each account. Other VisionPLUS modules needing that
information obtain it from CMS, eliminating record duplication. CMS also contains
user-defined parameters for interest, billing, insurance, payment, and account
processing.
ASM
The Account Services Management system (ASM) is the online, real-time customer
service module. ASM enhances your ability to provide superior customer service by
utilizing user-defined action codes to perform customer-generated requests such as
interest adjustments, address changes, and disputes.
FAS
The Financial Authorization System (FAS) is the 24-hour-a-day, 7-day-a-week
authorization module. FAS processes retail, Visa, MasterCard, and Europay
authorizations based upon user defined processing parameters. Authorizations can be
approved, declined, or referred. FAS also provides authorization reversals, card
recovery listing and updates, and event/delayed advice retrievals.
TRAMS
The Transaction Management System (TRAMS) is the VisionPLUS front-end
processor. TRAMS accepts multiple transaction types and prepares them for any
destination, consolidating numerous application front-ends into a single input system.
TRAMS also provides extensive job tracking, settlement, warehousing, reporting,
reject, and online reject and suspense handling capabilities.

MBS
The Merchant Bankcard System (MBS) is the merchant acquiring system. MBS
supports both bankcard and retail merchant processing providing an efficient way to
settle funds and charge the merchant fees for services rendered. MBS offers
discount, participation, reserve funding, and volume bonus processing along with
comprehensive activity reporting.
LTS
The Letter System (LTS) is the module that can be used to create and issue letters for
up to five different PAYSYS products. Letter variables from these different modules can
be embedded within generic letters to produce letters tailored to individual customers.
Letters can be printed real-time or in batch processing.
ITS
The Interchange Tracking System (ITS) is the dispute tracking and processing
module. ITS is designed to process incoming and outgoing chargeback transactions
for both Visa, MasterCard, as well as some regional associations such as Europay (for
Eurocard-MasterCard only) and Australian Bankcard. ITS keeps track of many userdefined parameters, such as time limits to keep your business compliant with the
different associations. Chargebacks are worked through queues based on criteria
that you define creating a customized, organized workflow.
CTA
The Collections, Tracking, and Analysis module (CTA) is designed to categorize and
treat accounts that need special handling. While the system was designed primarily to
handle past-due accounts, it can be used to track and analyze other groups of
accounts that may or may not need actual treatment. These groups may include VIPs,
lost or stolen cards, overlimit accounts, and bankruptcy cases. CTA offers flexible
collection strategies based on how your company sets the control record parameters.
Each of the VisionPLUS modules is a powerful, valuable credit-processing tool. As an
integrated system, VisionPLUS creates a comprehensive credit processing
environment, providing your business with the flexibility, and reliability needed to
succeed.