The document outlines a 3 step process for addressing a process malfunction at a site: 1) the operators must report the issue within 1 hour, 2) they will conduct a joint investigation to determine the cause and corrective actions, with the responsible party reporting the findings and plan. 3) The responsible party will rectify the issue based on the agreed timeline and a further investigation will ensure the issue was properly addressed.
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Process
The document outlines a 3 step process for addressing a process malfunction at a site: 1) the operators must report the issue within 1 hour, 2) they will conduct a joint investigation to determine the cause and corrective actions, with the responsible party reporting the findings and plan. 3) The responsible party will rectify the issue based on the agreed timeline and a further investigation will ensure the issue was properly addressed.
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1.
PROCESS MULFUNCTION
2. SITE INVESTIGATION
3. WORK RECTIFIATION
MWSI and WABAG operator to provide seperate report within one (1) hour upon discovery (email or teleponic message/call)
Wabag, MWSI and DMCI to conduct joint investigation of the incident.
Wabag to provide a corrective and preventive action report (CPAR of the joint site investigation indicating agreed findings, corrective action, responsible party, timeline for rectification and preventive action.
WABAG to implement rectification base on the agreed timeline.
WABAG, DMCI and MWSI to conduct joint investigation of the rectified work to determine if the issue causing the mulfunction was satisfactorily addressed. If the rectification was found to be unsatisfactory the process will be repeated from step. 2.