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AnyConnect Was Not Able To Establish A Connection To The Specified Secure Gateway

The VPN client encountered an error when trying to connect but could be fixed by editing the registry. Specifically, the document outlines opening the registry editor as administrator, navigating to the appropriate VPN key, editing the DisplayName value by removing unnecessary text, and then reconnecting the VPN client which should now work.

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chandargupta
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3K views4 pages

AnyConnect Was Not Able To Establish A Connection To The Specified Secure Gateway

The VPN client encountered an error when trying to connect but could be fixed by editing the registry. Specifically, the document outlines opening the registry editor as administrator, navigating to the appropriate VPN key, editing the DisplayName value by removing unnecessary text, and then reconnecting the VPN client which should now work.

Uploaded by

chandargupta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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AnyConnect was not able to establish a connection to the specified secure gateway.

Please try connecting again.

The VPN client driver encountered an error. Please restart your computer or device, then try again.

The steps to fix this problem are as follows:


1. Edit a registry entry by running a program called regedit. Right-click on it and Run as administrator. Note that I
use Start8, by Stardock, to have a Start button and menu. After you left-click on Run as administrator, your computer
might ask you to enter the admin password.

2. Go to the appropriate VPN registry directory called


Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vpnva

3. Double left-click the DisplayName key.

An Edit String pop-up window will appear.

The text under the Value data: field on my computer looked like this.
@oem20.inf,%vpnva_Desc%;Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
4. Change the field to
Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
by removing all the text and characters that are on the left of the word Cisco.
The end result should look like this:

5. Left-click the OK button.


6. Exit the Registry Editor
7. Run Cisco AnyConnect VPN Client and reconnect.

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