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Common Hardware and Software Problems

The document discusses common hardware and software problems that may occur in a home or work environment, including issues with playing sound through external speakers, a blank computer screen when turning on a computer, installing updates like printer drivers and Windows updates, and a mouse pointer where left and right clicks are swapped. It provides prompts to research each problem and potential solutions using Windows Help and Support and then write up the solutions.

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Jude Nelson
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© © All Rights Reserved
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Download as DOCX, PDF, TXT or read online on Scribd
89 views

Common Hardware and Software Problems

The document discusses common hardware and software problems that may occur in a home or work environment, including issues with playing sound through external speakers, a blank computer screen when turning on a computer, installing updates like printer drivers and Windows updates, and a mouse pointer where left and right clicks are swapped. It provides prompts to research each problem and potential solutions using Windows Help and Support and then write up the solutions.

Uploaded by

Jude Nelson
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Higher Task 1 ICT Operations

Activity 2 - Common Hardware and Software Problems


In a home or work environment you may have come across some of the following problems.
Use Windows Help and Support to research and answer the following assessment
questions.

FAULT
You are playing a sound
file but nothing is playing
from your external
speakers. Explain how
you would solve this
problem.

You have switched on


your computer but
nothing appears on the
screen. Troubleshoot
this problem and write
up your solution.

Research and write up


how to check and install
updates e.g. printer
driver, windows updates.

Your mouse pointer


buttons have been
swapped over. Left click
performs as a right click.
Research and write up a
solution on how to fix
this.

POSSIBLE SOLUTIONS

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