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TQM Versus Authoritative Management Style

The document compares authoritative management and Total Quality Management, noting that authoritative management uses fear and coercion while TQM is team-oriented and seeks long-term solutions, innovation, optimizing resources across the whole organization, and empowering people.

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32 views

TQM Versus Authoritative Management Style

The document compares authoritative management and Total Quality Management, noting that authoritative management uses fear and coercion while TQM is team-oriented and seeks long-term solutions, innovation, optimizing resources across the whole organization, and empowering people.

Uploaded by

sshreyas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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TQM versus Authoritative Management Style

TQM versus Authoritative Management Style


Authoritative management is boss-centered and uses authority, fear, and coercion to
influence people. The authoritative leader lacks empathy and is usually not personally
likeable. Total Quality Management is team oriented, with charismatic leaders who
influence people by working with them to achieve quality; it may break the "claim and
blame" cycle. It does not blame anyone for problems; instead, it only seeks solutions.
It is obvious that the two styles diametrically differ in their approaches to management.
Some of these differences are noted as follows.
1. Authoritative management looks for the "quick fix" while TQM seeks long-term
solutions.
2. Authoritative management continues to operate the same old way while TQM
emphasizes innovation and creative thinking.
3. Authoritative management controls resources by function while TQM optimizes
resources across the whole organization.
4. Authoritative management seeks to control people while TQM empowers people.

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