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Capability Maturity Model

The document outlines the Capability Maturity Model which describes 5 levels of maturity for processes used in an organization. Level 1 is the initial level where processes are ad hoc and outcomes are inconsistent. Level 2 involves managing processes to stabilize work and control commitments. Level 3 develops standardized processes and measures. Level 4 manages processes quantitatively to achieve predictable results. Level 5 continuously improves processes to achieve innovation and optimize business goals.

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jeevasakthi
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531 views

Capability Maturity Model

The document outlines the Capability Maturity Model which describes 5 levels of maturity for processes used in an organization. Level 1 is the initial level where processes are ad hoc and outcomes are inconsistent. Level 2 involves managing processes to stabilize work and control commitments. Level 3 develops standardized processes and measures. Level 4 manages processes quantitatively to achieve predictable results. Level 5 continuously improves processes to achieve innovation and optimize business goals.

Uploaded by

jeevasakthi
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Capability Maturity Model

Implement continuous proactive


improvements to achieve business
goals
Planned innovations
Change management
Capable processes
Manage process and results
quantitatively and exploit benefits of
standardization
Stable Processes
Reuse / knowledge management
Predictable results
Develop standard processes,
measures, and training for product
and service offerings
Productivity growth
Effective automation
Economy of scale
Build disciplined work unit
management to stabilize work and
control commitments
Repeatable practices
Reduced rework
Satisfied commitments
Motivate people to overcome
problems and just get the job done
Ad hoc processes
Inconsistent outcomes
Rework
Maturity Level 1
Initial
Maturity Level 2
Managed
Maturity Level 1
Standardized
Maturity Level 1
Predictable
Maturity Level 1
Innovating

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