FUNCTIONAL SKILL

Offering Help or Things (menawarkan bantuan / menawarkan sesuatu)

Untuk menawarkan bantuan, dapat digunakan ungkapan-ungkapan berikut:
- May I help you?
- Can I help you?
- Could I help you?
- ow !an I be o" assistan!e to
you?
- ow !an I be o" help to you?
- #hat !an I help you
- #hat !an I do "or you?
- ow !an I assist you?
- ow !an I help you?
- $et me help you?
- %o you want me to help you?
- &hall I '?
Cara memberi tawaran seperti menawarkan makanan atau minuman dalam bahasa Inggris
la(imnya dengan menggunakan ungkapan #ould you like'?, #ould you !are "or '?, why
don)t you ha*e'?, ow about ha*ing '? May I o""er you '?
Contoh:
Tawaran Respon
- #ould you like some bread? +es, please,
- #ould you !are "or some !o""ee? -o, thanks, I don)t drink !o""ee,
- #hy don)t you ha*e some bis!uit, please? .hanks, I)d lo*e to,
/awaban untuk menerima tawaran antara lain: +es please, &ure, #hy not, 0"!ourse, Certainly,
I)d lo*e to, It)s a good idea, .hat)s great, Untuk menolak tawaran digunakan ungkapan seperti:
-o, thanks, 1lease don)t bother, I)d lo*e to but', .hat)s great but'
Introducing (memperkenalkan
!e"per#enal#an $ri !e"per#enal#an Orang Lain
- I)d like to introdu!e mysel",
- My I introdu!e mysel"?
- $et me introdu!e mysel"2
- I want to introdu!e mysel"
- I)d like you to meet ' (nama)
- .his is my "riend/boss/et!'
(nama)
- a*e you met'(nama)?
- May I introdu!e you to '
(nama/3abatan)
- $et me introdu!e you to ',
- I want to introdu!e you to ',
In%iting (mengundang/menga3ak)

Undangan&A'a#an
!enola# !eneri"a
- let)s 4 56
- #hy don)t we '?
- ow about'?
- I)d like to in*ite you
to'
- #ould you like to'?
- I wonder i" you)d like to
- I)m sorry I
!an)t
- I)d like to but'
- I)m a"raid I
!an)t
- -o, let)s not,
- I)d lo*e to
- I)d like *ery mu!h
- I)d be happy/glad to
a!!ept
- +es, I)d be delighted
to,
- .hat)s good ide
()pressing Than#s (terimakasih)
Ung#apan Respon
.hank you
.hank you *ery mu!h
.hanks,
.hank you *ery mu!h "or'
(kata benda)
I)m grate"ul "or'(kata
benda/noun)
+ou are wel!ome,
.hat)s all right
-ot at all
%on)t mention it
.het)s all right
7ny time
Congratulations (u!apan selamat)
Ung#apan Respon
Congratulations
Congratulations on '
I)d like to !ongratulate you,
I)d like to !ongratulate you on'
It was great to hear'
It was to hear about',
appy birthday to you,
appy new year,
8ood lu!k2
a*e a ni!e holiday
.hank you
.hank you and the same to you
.hank you, I need it,
.hank you *ery mu!h,

S*"path* (menyatakan rasa simpati)
Ungkapan-ungkapan perasaan simpati atas mala petaka/musibah yang dialami orang lain
diantaranya:
I)m sorry to hear that
0h, that)s too bad,
ow aw"ul2
ow terrible2
1oor2
+leasure, $ispleasure (senang 9 tidak senang)
+leasure&senang $ispleasure&tida# senang
It)s really delight"ul/Iam
delighted
I)m satis"ied
.hat)s great
.hat)s wonder"ul
It)s really a great pleasure
I)m dissatis"ied
#e are "ed up with'
I "eel dosappointed
&he is e:tremely displeased

Satisfaction, $issatisfaction ( kepuasan, ketidakpuasan)
;etika kita akan mengungkapkan kepuasan atas ker3a seseorang, kita dapat gunakan ungkapan:
#ell done2
8reat2 8ood work
I am satis"ied with your work
+ou did well
+our 3ob is satis"a!tory
I am so happy about this
I)m glad to what you)*e done
It)s really satis"ying
;etika kita akan mengungkapkan ketidakpuasan atas ker3a seseorang, kita dapat gunakan:
I)m not satis"ied with work
+ou ha*en)t done well enough
I am really dissappointed
&orry, but your work is not satis"a!tory
0h, no2
It)s not *ery ni!e
It)s really not good enough
As#ing - .i%ing Opinion (meminta 9 memberi pendapat)
As#ing Opinion .i%ing opinion
ow was the trip?
ow do you like your new
house?
ow do you think o" <ina)s
idea?
ow do you "eel about this
di!ition?
#hat is your opinions o" the
mo*ie?
#hat are your "eelings about
it?
I think (that)',
In my opinion',
7s I see, '
I" you ask me, I "eel'

Agree"ent&appro%al, $isagree"ent&disappro%al (setu3u, tidak setu3u)
;etika kita merasa sependapat dengan opini orang lain, kita bisa mengatakan:
&o do I
+es, I agree with you
It is !ertainly
=:a!tly
.hat)s what I want to say
I am with you
I am on your side
;etika kita merasa tidak sependapat dengan opini orang lain, kita bisa mengatakan:
#ell, I don)t think so
I don)t think that is true
I disagree with '
I wouldn)t say that
=:a!tly not
I !an)t say so
0n !ontrary
I don)t buy that idea
Fear, Anciet* (ungkapan ketakutan, kegelisahan)
Fear Respon
I am a"raid
I am "eared
I am s!ared
I am terri"ied
.he sound is horri"ying
%on)t be a"raid
.here is nothing to be a"raid o"
It is nothing

Anciet* Respon
I am worried about'
I am an:ious to know about'
I wondered i"'
.hat made me worried
I ha*e been thinking about ',
I am a"raid i"'
.ake is easy
Calm down
I know you are worried but'
It is not a big deal
%on)t worry
&tay !ool
+ain, Relief (ungkapan kesakitan, kelegaan)
+ain Relief
0u!h2
.hat was hurt
It is pain"ul
It hurts me
I)*e got a
ba!ka!he/tootha!he/stoma!ha!he
I "eel sore all o*er
My eyes hurt
I)m *ery relie*ed to hear'
>inally, it was o*er
I "eel relie*ed
I "eel mu!h better
I)m glad it)s o*er
.hat)s a great relie"
I)m e:tremely glad to hear'
.hank goodness "or that
Mar*ellous
#hat a relie"2
Li#e&Lo%e - $isli#e&Hate (suka/!inta 9 tidak suka/ben!i)
Li#e $isli#e
I lo*e it
I like it
I am keen on it
I am !ra(y about it
#e all en3oy
(benda/noun/gerund)'is my
!up o" tea
I don)t really like it
I dislike it
I am not really interested in'
I !an)t en3oy'
(benda/noun/gerund)'is not my
!up o" tea
I !an)t stand
I hate it
("/arrass"ent - Anno*ance (Ungkapan rasa malu, ke3engkelan)
("/arrass"ent Anno*ance
I am embarrassed
I "eel ashamed
0h my 8od
&hame on me
I don)t "eel !om"ortable
I "eel awkward
I am annoyed
I had enough with it
I !an)t bear it any longer
+ou made me annoyed
+ou are su!h a pain in the ne!k
+ou made me si!k
Re0uest (permintaan)
Re0uest Acceptance Refusal
#ould it be possible
"or you
to
#ould you be so kind as to
#ould you',please?
#ould you mind '?
7ny !han!e o"'
Can you'?
I should be
delighted to
!ome
?y all means
I ha*e no
ob3e!tion
I)d be happy
to
&ure
+eah
0;
-o problem
Mmm
I regret to
say that we
"ind
oursel*es
unable to
go
I)m a"raid
it)s not
possible
I)m a"raid
not
&orry
-o, I won)t
-ot likely
+ou must
be 3oking
Co"plaint, 1la"e (keluhan,menyalahkan)
Co"plaint 1la"e
I)m not at all satis"ied with the
ser*i!e
I really do/must ob3e! to the
ser*i!e
+ou)re the one to blame
It)s your "ault2
It)s your mistake2
+ou)re wrong
I take great e:!eption to'
I want to !omplain about'
.his is !ra(y2

Regret, Apolog* (penyesalan, meminta maa")
Regret Apolog*
Mu!h to my regret
&adly, I ',
Un"ortunately
I)m terribly sorry
I honestly regret that I '
&orry, I '
1lease a!!ept my apologies "or
what I did
1lease "orgi*e me "or what I did
I am e:tremely sorry
I really must apologies
May I o""er you my sin!erest
apologies?
+ossi/ilit* - I"possi/ilit* (kemungkinan 9 ketidakmungkinan)
!en*ata#an Ke"ung#inan !enan*a#an Ke"ung#inan
I think there is possibility to '
I sassume/belie*e'
In all probability,'
it is going to be possible "or me
to'
that will probably '
it)s @uite possible '
%o you think he/it !ould'?
#ould you say we)re !apable
o"'?
7re you !apable o"'?
7re you able to'?
%o you ha*e any e:perien!e
o"'?
Can you'?
%o you know how to'?
%o you think you !an'?