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Based On Sourching: Warranty Claim Achievement (Mis 12)

The document contains monthly warranty claim data from July 2013 to January 2014. It shows the number and percentage of unclear, clear, and V-belt claims each month, with totals also given. The largest percentages were for V-belt claims, ranging from 1.42% to 2.03% of the total claims. Unclear claims decreased from 2.55% in July 2013 to 0.15% in January 2014, while clear claims remained low each month between 0.05% and 0.16%.

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Frendy Rian
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© © All Rights Reserved
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Download as XLS, PDF, TXT or read online on Scribd
52 views

Based On Sourching: Warranty Claim Achievement (Mis 12)

The document contains monthly warranty claim data from July 2013 to January 2014. It shows the number and percentage of unclear, clear, and V-belt claims each month, with totals also given. The largest percentages were for V-belt claims, ranging from 1.42% to 2.03% of the total claims. Unclear claims decreased from 2.55% in July 2013 to 0.15% in January 2014, while clear claims remained low each month between 0.05% and 0.16%.

Uploaded by

Frendy Rian
Copyright
© © All Rights Reserved
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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Jul '13 Aug Sep Oct Nov Dec Jan '14

Unclear 2.55 0.45 0.52 0.25


Clear 0.05 0.12 0.16 0.14
V-Belt 2.03 1.62 1.81
TOTAL 0.29 0.16 0.15 2.6 2.6 2.3 2.2
TARGET 0.4 0.4 0.4 0.4 0.4 0.4 0.4
Block Sub Assy, Cylinder (In-House)
Pulley Sub Assy, Idler (LSP)
Belt, V-Ribbed Noise
Camshaft Sub Assy, No.2
Camshaft Sub Assy, No.1
BASED ON SOURCHING
PART
IN-
HOUSE
, 3, 12%
JSP, 3,
12%
LSP,
7, 28%
MSP,
12,
48%
2.55
0.45
0.52
0.25
0.47
0.42
0.05
0.12
0.16
0.14
0.12
0.12
2.03
1.62
1.81
1.96
2.46
0.29
0.16 0.15
2.6 2.6
2.3
2.2
2.55
3
0
0.5
1
1.5
2
2.5
3
3.5
4
Jul '13 Aug Sep Oct Nov Dec Jan '14 Feb Mar
P
e
r
c
e
n
t
a
g
e

WARRANTY CLAIM ACHIEVEMENT (Mis 12)
Unclear Clear V-Belt
MSP
Supplier
SDM
Siam Aisin
Art Serina
DKC
BASED ON SOURCHING
PART
IN-
HOUSE
, 3, 12%
JSP, 3,
12%
LSP,
7, 28%
MSP,
12,
48%
0
0.2
0.4
0.6
0.8
1
1.2
Oil Pan, Leak
1 1
34.80
2.0
3.0
T
o
t
a
l

C
l
a
i
m

FY '11 1
FY '12 1
APR '13 0
MAY 0
JUN 0
JUL 0
AUG 0
SEP 1
OCT 0
NOV 0
DEC 0
JAN '14 0
FEB 0
MAR 0
APR 0
MAY 0
1 1
34.80
0.0
1.0
FY'11 FY'12
T
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C
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0
0.2
0.4
0.6
0.8
1
1.2
FY
'11
T
O
T
A
L

C
L
A
I
M

Feb Mar Apr May Jun Jul Aug
0.47 0.42 0.42 0.21 0.3 0.23 0.33
0.12 0.12 0.25 0.14 0.06 0.6 0.13
1.96 2.46 2.73 1.75 1.88 2.65 1.42
2.55 3 3.4 2.1 2.24 3.1 1.8
0.4 0.4 0.4 0.4 0.4 0.4 0.4
Block Sub Assy, Cylinder (In-House)
Pulley Sub Assy, Idler (LSP)
Belt, V-Ribbed Noise
Camshaft Sub Assy, No.2
Camshaft Sub Assy, No.1
0
0.5
1
1.5
2
2.5
Kuze Denso
0.42 0.42
0.21
0.3
0.23
0.33
0.12
0.25
0.14
0.06
0.6
0.13
2.46
2.73
1.75
1.88
2.65
1.42
3
3.4
2.1
2.24
3.1
1.8
Mar Apr May Jun Jul Aug
WARRANTY CLAIM ACHIEVEMENT (Mis 12)
TOTAL TARGET
MSP LSP JSP
Supplier Qty Supplier Kuze 2
SDM 6 Denso 4 Denso 1
Siam Aisin 3 FNI 2
Art Serina 2 OTICS 1
DKC 1
E/G Lubrication NG Cam Scratch
Series1
1
28.02
NEXT PROCESS OUTFLOW TO EXPORT ENGINE
34.8
28.02
0
0
0
0
0
35
0
0
0
0
0
0
0
0
1
0 0 0 0 0
28.02
0.00 0.00 0.00 0.00 0.00
FY'12 APR'13 MAY JUN JUL AUG
1 1
0 0 0 0 0
1
0 0 0 0 0 0 0 0
34.8
28.02
0 0 0 0 0
35
0 0 0 0 0 0 0 0 0
5
10
15
20
25
30
35
40
FY
'11
FY
'12
APR
'13
MAY JUN JUL AUG SEP OCT NOV DEC JAN
'14
FEB MAR APR MAY
P
E
R
C
E
N
T
A
G
E

NEXT PROCESS OUTFLOW TO EXPORT
Total Claim Percentage
1.94
1.55
0.33
Case Percentage
Injector, E/G Rough Idle (MSP) 7 0.11
Seal, Type T Oil (LSP) 2 0.03
Body Assy, Throttle W/Motor (LSP) 2 0.03
IG-Coil, E/G Rough Idle (LSP) 1 0.02
Gasket, Water Inlet (LSP) 1 0.02
Manifold, Exhaust (LSP) 1 0.02
Pan Sub Assy, Oil No 2 (LSP) 1 0.02
Head Sub Assy, Cylinder (In-House) 1 0.02
Arm Sub Assy, Valve Rocker (LSP) 1 0.02
Block Sub Assy, Cylinder (In-House) 1 0.02
Pulley Sub Assy, Idler (LSP) 1 0.02
Case Percentage
Belt, V-Ribbed Noise 99 1.42
Camshaft Sub Assy, No.2 5 0.08
Camshaft Sub Assy, No.1 1 0.02
120
BREAKDOWN UNCLEAR (DATA & FAIL PART) ITEM JUNE 2014
Denso
In House
Oil Pan, Leak 1
E/G Lubrication NG 1
Cam Scratch 1
0
20
40
60
80
100
120
I
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NEXT PROCESS OUTFLOW TO EXPORT ENGINE
0
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22.08
20.34
AUG SEP OCT NOV DEC JAN'14
Claim Qty PPM Target
7
2 2
1 1 1
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0.02 0.02 0.02
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BREAKDOWN UNCLEAR (DATA & FAIL PART) ITEM AUGUST
Case
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1.6
BREAKDOWN UNCLEAR (DATA & FAIL PART) ITEM JUNE 2014
20
30
40
50
60
70
80
90
100
C
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0.6
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Case
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1
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JAN'14 FEB MAR APR MAY
P
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BREAKDOWN UNCLEAR (DATA & FAIL PART) ITEM AUGUST
2014
Percentage
99
1.42
0.08
1
2
BREAKDOWN CLEAR ITEM AUGUST 2014
40
60
5 1
0.08
0.02
0
Belt, V-Ribbed Noise Camshaft Sub Assy, No.2 Camshaft Sub Assy, No.1
Case Percentage
0
20
1
2
P
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a
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0

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