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Recovering Saved Files

This document provides instructions for recovering files saved to the Temporary Internet Files folder on library computers running Windows 7. It explains that files opened from webmail and saved without specifying a location get stored in this hidden folder. The steps outlined allow the user to view and retrieve these hidden files by adjusting folder options and searching the Temporary Internet Files folder contents located in the C:\Users\NetName folder. Users have up to 3 days to retrieve files on the same workstation using their NetName login.

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altamin
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26 views

Recovering Saved Files

This document provides instructions for recovering files saved to the Temporary Internet Files folder on library computers running Windows 7. It explains that files opened from webmail and saved without specifying a location get stored in this hidden folder. The steps outlined allow the user to view and retrieve these hidden files by adjusting folder options and searching the Temporary Internet Files folder contents located in the C:\Users\NetName folder. Users have up to 3 days to retrieve files on the same workstation using their NetName login.

Uploaded by

altamin
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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For more information, contact us - http://library.concordia.

ca/help/questions/
Recovering saved files from the temporary
Internet Files folder on library computers

When working on a document (on a library computer) that you opened from your web-
based email account (e.g. Hotmail) on Internet Explorer 9, if you simply click on Save
(without specifying the path to the Desktop or any other folder), the file is hidden from view
and is saved in the Temporary Internet Files folder.

Fortunately, with Windows 7, these files can be retrieved. The process entails many steps,
but it is straightforward.

You must return to the same workstation on which the file was lost, up to 3 days after the
event. Log in using your NetName. It must be your NetName.
1. Follow the instructions bellow to adjust your folder options to allow these hidden files to
display:
Click on the Windows Explorer folder icon which is on the taskbar at the bottom of
the screen (it looks like a yellow folder)
Click on Organize and select Folder and search options
Click on the View tab
SELECT "Show hidden files, folders, and drives" and UNCHECK "Hide protected
operating system files (Recommended)"
Click Yes at the "You have chosen to display..." dialog box
Click on OK.

2. Now you can try to find the file you were working on:

Click on the Windows Start icon at the bottom left of the screen on the taskbar, and
type the following path in the search box:

C:\Users\YourNetName\AppData\Local\Microsoft\Windows\Temporary
Internet Files\Content.IE5\

** BUT REPLACE YourNetName WITH YOUR NETNAME

Example:
C:\Users\susie\AppData\Local\Microsoft\Windows\Temporary Internet
Files\Content.IE5\

...and press Enter

You should see a list of folders with strange alphanumeric names
Open these folders one by one and click OK at the "Opening these files might be
harmful..." warnings
You should find the file you are looking for in one of these folders
Open the file and immediately click on File and Save As and choose the Documents
folder or the Desktop to ensure that the file is now saved in a place that is easily
accessible.

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