Scribd
Upload
40 views

Reengineering

Reengineering is a systematic starting over and reinventing the way a firm, or a business process gets its work done. It involves "fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical measures of performance"

Uploaded by

Gaurav
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
40 views

Reengineering

Reengineering is a systematic starting over and reinventing the way a firm, or a business process gets its work done. It involves "fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical measures of performance"

Uploaded by

Gaurav
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

reengineering

Definition
Systematic starting over and reinventing the way a firm,
or a business process, gets its work done. Defined by
Michael hammer and James Champy (in their 1993 book
'Reengineering The corporation ') as "fundamental
rethinking and radical redesign of business process to
achieve dramatic improvements in critical measures of
performance such as cost , service, and speed." See also
business process reengineering.

You might also like