This document contains 31 questions about Microsoft Outlook, email clients, mail servers, and related concepts. Specifically, it asks about web mail, mailing clients, mail servers, the differences between Outlook Express and Outlook, user account creation, .dbx and .pst files, POP and IMAP protocols, configuring Outlook protocols, backing up and restoring mail data, user accounts, address books, signatures, folders, out of office messages, default port numbers, how pst files are created and what they contain, rules, default file locations, creating multiple user accounts, rules, templates, recall, archive, auto archive, manually archiving mail, scanpst, different backup procedures, and the differences between cc and